Name: byte
Rating: 4.3

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Mlshepherd Manhattan, KS

Amazing service! Fast shipping! Can’t wait for my amazing new smile!

4 years ago

Reply from byte

We love fast shipping too, who doesn't?! So excited for you to get to your results :)

Dec. 4th, 2019

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susan goodnough Tampa, FL

I love the idea of the quickness of the process and also the customer service.

5 years ago

Reply from byte

We really love it too! Which why we're the only ones offering the FDA cleared Hyperbyte to give our patients amazing results twice as fast :)

Dec. 2nd, 2019

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Andrea Pildis Boyertown, PA

Great experience! Super easy, painless and my teeth look great!

5 years ago

Reply from byte

So glad you are liking your new smile, thanks Andrea!

Dec. 2nd, 2019

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Nick feno Swansea, MA

Byte really works! Customer service was great and it really improved my smile!

5 years ago

Reply from byte

Thanks for the review Nick! :)

Nov. 27th, 2019

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Adam Oakland, TN

Great service arrived on time can’t wait for the end result

5 years ago

Reply from byte

Thank you for your review! We're excited to get you to your end result :)

Sep. 30th, 2019

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Leonel West Palm Beach, FL

Great customer service and quality product. I would totally recommend byte.

5 years ago

Reply from byte

Thank you for the recommendation!

Jul. 1st, 2019

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Warren G Eunice, LA

Byte team was very responsive and very helpful during the purchasing process.

5 years ago

Reply from byte

Thanks for your review! Our team works to ensure a very smooth experience from start to finish.

Sep. 26th, 2019

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SL Harlingen, TX

Awesome experience with their customer service! Great product!

5 years ago

Reply from byte

Thank you for your review!

Sep. 27th, 2019

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Derek Allentown, PA

So far so good, costumer service has been great and very responsive.

5 years ago

Reply from byte

Thanks for your review!

Sep. 11th, 2019

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Marie Bellflower, CA

The process is easy and relatively fast. Good customer service:)

5 years ago

Reply from byte

Thank you for the 5 stars!

Aug. 5th, 2019

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Seth Brooks Fishers, IN

Speedy process, extremely affordable, and fast responses from customer support!

5 years ago

Reply from byte

Thanks for being a part of the byte family!

Jul. 22nd, 2019

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Casey Martinez Tulsa, OK

I’ve been using byte for 7 weeks and I’m loving the results

5 years ago

Reply from byte

We can't wait for your new smile!

Jul. 17th, 2019

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Amber Russell Prineville, OR

Lindsey is super wonderful and most helpful with the whole process!!!

5 years ago

Reply from byte

We can't wait for your new smile!

Jul. 17th, 2019

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Savina Pearl Sierra Moreno Valley, CA

Fast and easy delivery. Affordable. Top it off Lofe time guaranteed.

5 years ago

Reply from byte

Thanks for the great review, Savina!

Jul. 1st, 2019

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Stephanie Chicago, IL

Fast delivery and turnaround and am happy with the results so far!

5 years ago

Reply from byte

We are so happy you are a part of the byte family!

Jun. 19th, 2019

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Linda moran Montgomery, AL

Great customer service, user friendly instructions and fast responses

5 years ago

Reply from byte

We are so happy you are part of the byte family!

Jun. 13th, 2019

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Trevor Tampa, FL

So happy with my new smile! Thank you byte for giving me back my confidence!!

5 years ago

Reply from byte

We got you. Thanks for choosing byte, Trevor!

Jun. 3rd, 2019

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Matt L Westpoint, TN

Loving my new smile. Feeling more confident and happier everyday.

5 years ago

Reply from byte

Woohoo! The only way to go from here is up. We are happy you chose byte to help you get the smile that brings you confidence.

Mar. 16th, 2019

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ramesh pothuru Morrisville, PA

multiple designs, flexible to use, provided maintenance kit & multiple payment plans.

2 years ago

Reply from byte

Hi Ramesh! We are so excited to hear this, thank you for writing in and sharing! Please do not hesitate to reach out if you ever have any questions!

Jun. 10th, 2022

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June Sanford, FL

Quality of the braces is good but the customer service is too pushy. I almost cancelled my order due to their numerous call and text.

2 years ago

Reply from byte

Hi June, thank you for this constructive feedback! We love hearing these types of concerns to improve in any way possible. We will work our best to make sure our service is fulfilled but within reason. Feel free to reach out if you have any questions or concerns!

Jun. 14th, 2022

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Amanda Marker Tigerton, WI

Byte was an awesome experience! Their customer service was exceptional and I'm loving my smile!

2 years ago

Reply from byte

Wooohoo! This is fantastic. Thanks for sharing, Amanda!

Jan. 25th, 2022

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C K Akron, OH

The aligners have helped my teeth to become straighter and the HyperByte is really great to use!

2 years ago

Reply from byte

Thanks so much for the amazing review! :)

Dec. 29th, 2021

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Koby Kropf Clovis, CA

Byte works well with the customers. I recommend this to anyone wanting to fix their teeth.

2 years ago

Reply from byte

Thank you for the great review, Koby! We are so excited for you😁

Dec. 13th, 2021

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Jimmy tang Sacramento, CA

Great product liked how easy it was to put on instructions were great overall product was great.

2 years ago

Reply from byte

Thank you for your review, Jimmy. We do what we can to provide an easy, seamless, and stress free treatment process from beginning to end. We are standing by for support if you have any questions!

Dec. 15th, 2021

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Alicia Johnson Ypsilanti, MI

Not a fan. Slow customer service takes weeks to respond when you’re asking about fit options. My advisor stopped responding to me. And my friend never got the referral bonus.

2 years ago

Reply from byte

Hi Alicia. We are sorry to hear about your experience and we want to help. Our team is always here to support and address any of your questions. Please give us a call at 877-298-3669, shoot us an email at support@byteme.com, or you can even send us a DM on Facebook and we'll make sure you're being taken care of!

Nov. 24th, 2021

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Cheryl Barnett Cleburne, TX

I have been so happy with the progress! This has been easy and given me my confidence back.

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 🥰

Nov. 15th, 2021

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SAYSO NOFO Germantown, NY

Awesome experience so far, great customer support and very happy with my results!

3 years ago

Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Nov. 15th, 2021

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Brittany Tacoma, WA

I love my results from Byte so far! More confidence and more smiles! Good communication too!

3 years ago

Reply from byte

We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

Nov. 3rd, 2021

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Verified Customer

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Sarah Lucie Madison, NJ

Great customer service, extremely easy process, and I'm really happy with the results.

3 years ago Edited January 10, 2024

Reply from byte

Thank you! Our team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 12th, 2021

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Kenidi Gore Phoenix, AZ

Love it! Only 7 weeks in out of 20, and I’ve already seen such a huge improvement!

3 years ago Edited January 10, 2024

Reply from byte

Yaay! We are so excited to hear you are already seeing a huge improvement, and we can't wait to see the final results! We are standing by for support if you ever have any questions. Thank you for the great review, Kenidi.

Oct. 4th, 2021

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Joe Riles St Louis, MO

So far good product. Alingers on time and came with everything needed. Would recommend

3 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Oct. 4th, 2021

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Megan Oremovich Superior, WI

I was hesitant to even try aligners but byte made it super easy to do everything at home.

3 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Sep. 14th, 2021

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BigNoseKate

I was supposed to have completed treatment at the end of 10/2021. It's 6/3/2022 and I'm 5 aligners in to my "refinement" aligners because most of the original aligners had a gap on one of my upper teeth and didn't straighten my teeth right the first time around. I'm hoping to be finished with my treatment by the end of this year. Hopefully. Their customer service has gotten worse the last few months. I emailed them yesterday morning about a brand new aligner I put in yesterday with a split in it and am going on about 36 hours of not hearing from them yet. The refinement aligners have a chemical taste and smell to them that thankfully goes away after about a day of gargling with mouthwash. I wish I hadn't trusted my teeth with Byte and had gone with another company.

3 years ago Edited January 10, 2024

Reply from byte

Hey! Thanks for the great review and feedback. We do our best to make sure every customers' experience is easy and effortless- our entire team is always here to support customers on their smile journey. Please do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. You can also reach us via a phone call :)

Sep. 8th, 2021

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Emma Carbaugh Clementon, NJ

Byte is super easy to use and they’re super helpful with every step of the way!

3 years ago

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Sep. 1st, 2021

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Treasure Niederhauser San Tan Valley, AZ

I have been satisfied with my results so far. Company responds quickly and and staff is friendly and helpful

3 years ago

Reply from byte

We are so happy to hear that our team has been able to provide you with an awesome and positive experience so far. Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)

Aug. 11th, 2021

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Talon Harvell Villa Rica, GA

I am loving my results and the price is amazing. They have great customer service. God bless

3 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Aug. 11th, 2021

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GAUTHAMAN M. Atlanta, GA

The best thing about byte is that they are cheap and have a great customer care.

3 years ago

Reply from byte

Thank you so much for writing in and sharing your Byte experience :) Happy to have you in the fam!

Aug. 10th, 2021

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Sandra Sutton Santa Rosa, CA

Easy to read instructions, and great customer service. I’d recommend this to anyone!!

3 years ago

Reply from byte

Thanks so much for the awesome review!

Aug. 9th, 2021

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B M Hurst, TX

I loved how often I could contact customer service and how fast the process was.

3 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Aug. 4th, 2021

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nina bennett Hastings, MI

Byte is awesome. I can absolutely tell the difference from when I started to now.

3 years ago

Reply from byte

YAY, this makes us so happy to hear! We cannot wait to see your final smile transformation, we hope you'll share some before and after pictures! :)

Aug. 9th, 2021

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Savannah Fearns Denver, CO

Great experience, helpful staff, straight white teeth, more confidence. Loving it.

3 years ago

Reply from byte

Thanks so much for the awesome review! We are so happy to have you in the Byte family :)

Aug. 9th, 2021

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Joey J Atlantic City, NJ

Byte has definitely made me more confidence in smiling. I’m always cheesing now 😁

3 years ago

Reply from byte

Joey- We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

Jul. 30th, 2021

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Amber Dixon Minneapolis, MN

Great customer service! Byte has been the best choice and the quickest way to get straight teeth.

3 years ago

Reply from byte

Amber- Thank you so much for taking the time to share this with us! We are so excited for you :)

Jul. 29th, 2021

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Danielle Hudson Decatur, GA

My experience thus far has been immaculate other than the hiccup with my first set of aligners

3 years ago

Reply from byte

We are so happy to hear this! Our team is here to support you every step of the way (even through hiccups) so do not hesitate to reach out, we got you :)

Jul. 29th, 2021

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Bryan Cook Key West, FL

I'm 80% finished with my treatment and my smile has already improved! Confidence booster!

3 years ago

Reply from byte

Woohoo smile big you deserve it Bryan! We love to see every customer's amazing new smiles. Thanks for an awesome review!

Jul. 28th, 2021

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Jess Aaron Glendale, AZ

My treatment is almost done, and my teeth are whiter from the Brightbyte and straighter.

3 years ago

Reply from byte

We are so excited for you and your new, brighter smile!

Jul. 23rd, 2021

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Marc Jankowski Ellicott City, MD

They really make it easy! Already in the 7th week and I can definitely see a difference!

3 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Jul. 23rd, 2021

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Shaquita

The first I wore my aligner they fit but now I'm on step 5 nothing fitting right

6 months ago

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Verified Customer

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Patricia Paquette Providence, RI

Not happy with results but have NO CHOICE except to get my retainers

2 years ago

Reply from byte

Patricia, we hear your concerns and frustrations- We are also proud to offer our Aligner Guarantee where if a customer is not satisfied with their results, our team can reevaluate and if approved, provide additional treatment. This is contingent on having followed all Treatment Guidelines which can be found here: byteme.com/guarantees If at any point those Treatment Guidelines are not followed, such as throwing away aligners or not wearing aligners as directed, there may be a fee associated for additional treatment. We want to address your concerns and do what we can to assist, you can reach our team at support@byteme.com or give us a call at (877) 298-3669 or send us a DM to any of our social platforms.

Apr. 22nd, 2022

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Verified Customer

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Kaitlin Miller

one of the worst customer experiences ever - borderline feels like fraud

2 years ago

Reply from byte

Kaitlin, we highly appreciate your feedback and want to reassure you that we are constantly looking for ways to improve and take these things very seriously. If you happen to have any other concerns or additional questions please do not hesitate to reach out via our social platforms such as Instagram and Facebook DMs- We are standing by for support!

Apr. 12th, 2022