byte
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9.1
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Review Source
Christina Renee Smyrna, DE
10/10 customer service. Usually respond within 24 hours.
9/10 app. Initially had issues with checkins but that got resolved
10/10 product. Cheaper than braces and other aligners. No dentist required as they have one within the company and reviews the pictures. Aligners will hurt the first day each week but that’s normal. Swap them out every week. It’s recommended to use hyperbyte to shorten treatment and help with sensitivity. The whitening/cleaning solution that comes with it also works amazingly with no sensitivity. The only issue is you begin to run out of it within 2 months. Overall, 10/10 rating from me
2 years ago
Reply from byte
Hi Christina, thank you so much for taking the time to leave us this awesome review. We are so happy for you!
Sep. 9th, 2022
Tempestt Carreon Bellingham, WA
I have been loving Byte!! I am a little halfway through the night aligner treatment and am always so surprised at how seamlessly the process is going and how helpful their staff has been. My favorite part of the experience is the packaging and instruction materials. It made going into the treatment really fun and I’m always excited to open my next pack of aligners!
The only thing that was a little tricky was understanding my insurance and FSA information, but it is really great that they offer insurance and FSA payment and their insurance team was really helpful in understanding the process.
Overall I’m really happy about how the treatment was going! I noticed right away my teeth shifting and already I feel more comfortable smiling and no longer have a “bad side” in photos!
2 years ago
Reply from byte
WOW, this just made our day! At Byte, our team truly cares about getting all our customers the smile of their dreams. We know the at-home process can be a little daunting and we want everyone to know that we are here to guide and support them every step of the way. If you ever have any questions, concerns, or just want to brag about how amazing your new smile is looking our team is here. Give us a call at 877-298-3669 and a Byte team member will assist :)
Jan. 18th, 2022
Review Source
Bryan Jansen Menomonee Falls, WI
I’m 10 weeks into my 14 week Byte at Night treatment—and I’m very impressed! My teeth are much straighter already—and so much easier to floss (beautiful and practical!). From unboxing to “installing”, the process has been quite easy and relatively painless! The worst part for me was the first week or so of removing the aligners—it was slightly painful and time-consuming—but after a little practice, I’m a pro! My dentist was not super excited to hear that I was trying a service she had never heard of—but I cannot wait to show her the work when complete. I’m not quite done yet—but for me, Byte is Best!
3 years ago
Reply from byte
Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!
Sep. 22nd, 2021
Clarissa Norton Sheboygan, WI
I have had nothing but a great experience working with Byte! I always wanted to fix my teeth as my smile always bothered me, but I didn’t want to pay an arm and a leg to do it. Byte offers reasonable pricing and the convenience of sending everything right to your front door. Their customer service has always been very helpful for me. At the end of my first treatment I wasn’t 100% happy with how the teeth shifted (I had a couple stubborn teeth) so they sent me refinements for free! They truly do want you to love your smile and I can tell you my teeth are a night and day difference now!! Not to mention their BrightByte cleaner and teeth whitener in one has made my smile shine even that much more!! Thank you Byte team for giving me that extra confidence boost with my smile!😁😁
3 years ago
Reply from byte
This is INCREDIBLE! We are thrilled for you and your new, brighter smile! Thank you for taking the time to leave such an awesome review:)
Aug. 17th, 2021
Review Source
Georgia Tidwell Tuscaloosa, AL
I am six weeks into my Byte treatment and I am LOVING the progress! I’ve been wanting to try invisible aligners for years, but wasn’t sure. I am so glad I decided to use Byte! The customer service has been excellent! All questions are answered in a very timely manner. There are people at Byte to walk you through every step of the treatment plan, from ordering the impression kit to using the aligners. My teeth have already moved so much and I’m only halfway through my plan. The Byte pay is very easy and I am super pleased! I’ve already recommended Byte to all my friends! I cannot wait to see my new smile in a few short weeks!!
3 years ago
Reply from byte
Hi Georgia! Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. We are also so happy that you are loving the results you're seeing. Thanks so much for the review!
Aug. 11th, 2021
Amber Rolf Dickinson, ND
Byte is by far my favorite company there is. From day one I have been having a surprisingly great experience with their products and their team. The Byte Advisor (Jason) I was given before I purchased was so amazing and personable. And the customer care rep I just got off the phone with was even better! About 5 years ago I tried this process with a competitor (cough cough SDC ) and it was a complete 180. Anytime I’d reach out with concerns or be waiting for my next aligners (they shipped only a few at a time back then ) it was a total nightmare. Not to mention I didn’t see my teeth making any progress. I chalked it up to being because you notice change on yourself last, but now having Byte I know that SDC just wasn’t working for me. With in the first few aligners I knew it was working, not only were they noticeably much thicker and better quality I could feel and see my teeth changing. Now being about half way through I’m excited to smile because I know soon I’ll have the smile of me dreams. Every step of their process is throughly well thought out and their support team is the most kind customer service I’ve work with ever, including the BytePay department. ( I have worked customer service my whole life and even in a call department it’s a tough job to keep that kindness ) I have 4 people already really close to using my referral code and starting their journey. I will forever tell everyone I meet to take this leap!
3 years ago
Reply from byte
This is incredible Amber! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
Jul. 28th, 2021
Review Source
DerickSmile Norfolk, VA
Well i havnt experienced the treatment yet, but the application, sign up, explanation of benefits and treatment, after the impressions came in under a week which was surprising i did them with in the hour i got them, took pictures of my teeth, mouth and smile finished the health evaluation and my profile. Less them a week later i get a call form a very nice representative i which was convinced to take the night treatment over the day in which i was going to choose, i am happy with the whole process and can’t wait for my aligners to come. I have lived shamefully with a snaggle tooth my whole life(age 40) im looking forward to being able to smile and have a confidence i never had before in-fact im ecstatic i cant explain this feeling of excitement! Thank you Byte for making it affordable, easy, and showing a light at the end of a dark tunnel. If your ever in Boston i owe you a night out on the town you know my number hmu!
3 years ago
Reply from byte
This is incredible, Derick! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
Jul. 28th, 2021
alyssa moore Memphis, TN
The customer service is top notch. I’m only five weeks into a 29 week treatment (I’m doing the overnight aligners), but I’m already noticing a difference. It’s so exciting to change into the next week’s aligners- one week closer to my dream smile! They show you a 3D model of how your teeth will shift each week. I look at it basically everyday because it’s so exciting. Their aligner cleaner is also a teeth whitener, and it works really well. I’ve already gained a ton of confidence just after a month. My teeth are super crooked, but the aligners don’t really hurt- they’re just a little uncomfortable for the first couple of nights, but then it’s not so bad for the rest of the week- which is cool because that means your teeth are moving! I really didn’t think it’d be so painless and easy, so the ease of putting them in and taking them out was a big surprise for me. They include a filer in case the aligners don’t feel right, but I haven’t had to use it. So far I’ve had no problems at all. So excited and love this company!!!
3 years ago
Reply from byte
We are happy to hear that you are enjoying your 3D view of your new smile! Our team is here for you throughout your whole journey, so don't hesitate to reach out with any questions!
Jul. 20th, 2021
Brie M Chicago, IL
The process of taking the impression was really easy and the directions that come with the kit are very simple and easy to follow. There's also helpful videos on their website that give an example of how to take the impressions. Communication with representatives was super friendly and helpful at first; after your impressions are taken you get moved to a different team of people and responses aren't as quick but they do get back to you in a timely manner.
Took a couple weeks for my first set of aligners to arrive - it took about the estimated time they give. There's also a good tracking system so you can see where your order is in the process of being made.
Unfortunately, my first set of aligners didn't fit!! I reached out to the team and they got back to me in about 4 business days. They had me send in pictures of the problems i had with my aligners, and then sent me another impression kit. It arrived in a few days and I sent out the new impressions.
The second kit took about the same amount of time as the first to be processed, printed, and shipped. And this time....my aligners fit PERFECTLY!
I'm on week 5 and I'm actually seeing a change in my teeth. I had a sizeable gap in between my top front teeth and my lower teeth are crooked. I'm already seeing them straighten out.
The first 4-5 days my teeth would be a little sore when I took the aligners off and I couldn't eat tough foods. After the first week, I stopped having that problem. Occasionally, my teeth will be a little sensitive for a day after starting the next week's aligner, but that's bound to happen with any kind of braces/aligners.
Overall, I've had a very good experience so far with my aligners and I'm excited to see my final smile!
3 years ago
Reply from byte
Thank you for this great review, Brie. Our team works hard to make sure you are getting a smile you love! We're sorry to hear about the fit issues you experience at the beginning. We are glad to hear that our team was able to get you taken care of. If you ever have any questions, please let us know. We are standing by for support. We are happy to have you in the Byte Family, and we can't wait to see your new smile!
Jul. 15th, 2021
Jess E. Merced, CA
I am 4 weeks into my 9-week Byte treatment. It's super interesting because Byte not only is getting me the smile I want, but I even feel like I've developed better oral hygiene habits (flossing twice a day instead of once) and have even developed better eating habits because of Byte. Let me start from the beginning:
From the beginning: I ordered the impression kit and had a little trouble with that because apparently, my teeth take up more room than the average person. However, they quickly sent me a larger size of impression trays and we were good to go!
I got my aligners within 3 weeks and was amazed at how just by putting the aligners on, they immediately closed my gap! That was cool. The pain however on the first 3 days was not cool. It honestly was so painful and uncomfortable, I wasn't sure I would make it through the process. However, after the first 3 days, I haven't felt ANY pain since, even when putting a new set of aligners on for the first time. I feel pressure when putting on a new set of aligners for the first time, but no pain.
The HyperByte is super easy to use 5-minutes a day. I usually use it 15 minutes a day just because I know it helps settle your aligners and so I use it for 5 minutes every time I put my aligners back in after eating. However you only need to use it for 5 minutes a day for the daytime aligners, which is what I purchased.
I don't go out to eat much so haven't found it a nuisance in that way. I definitely realize I snack a lot and so I did have to adjust my eating habits, which has been an inconvenience, but not that bothersome. I do realize I drink more water now, which is a plus, since it's the only thing I can consume while using Byte and I don't snack just because I'm bored so Byte also helped me in that surprising way.
My teeth look exactly as they said it would look 4 weeks in which is great! I already feel a difference. My two front teeth don't stick out so much anymore.
The only 2 Cons I would say is that I do think that the treatment plan should come with more than one bottle of the BrightByte. That was a surprise to me that I had to purchase more. I also know not all insurance accepts Byte. However, both of those factors are not enough for me to take away a star. I really do think this is a 5-star service!
The aligner trays don't bother me at all. I only had to to file 1 tray (out of 4 so far) because it was jabbing at my cheek), but the kit comes with a filer for this reason and it was an easy fix!
I can see myself getting closer and closer to smile, all while no one even realizes I'm wearing invisible aligners! I talked to someone with no mask on for 3 hours and they were surprised when I mentioned I was wearing my Byte aligners at that moment!
Cost: I think it's worth it. It's much less costly than other invisible liners, even without insurance coverage. I do think it's worth the investment.
5 stars for Byte!
3 years ago
Reply from byte
Hi Jess, thank you for this amazing review! You are doing everything right! We are glad to hear that your oral hygiene habits have improved, as that is such an important part of your smile transformation. We appreciate the time you took for this review, and we are so happy that we have been able to provide a 5-star experience. We are so happy to have you in the Byte Family, and we are excited to see your final results😍
Jul. 15th, 2021
Melissa Sullivan
Easy to use and can wear them to suit your own pace
3 years ago Edited January 10, 2024
Reply from byte
Hey Melissa! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. If you have any more questions we are always available via email at support@byteme.com, for a phone call at 877-298-3669, or via Facebook DM. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!
Jul. 8th, 2021
Review Source
JJ Jenkins Orlando, FL
3 years ago Edited June 1, 2022
Reply from byte
Hi JJ! Thank you for sharing this feedback and awesome review with our team. We are committed to getting you a smile you are 100% happy with and you're covered by our satisfaction guarantee. If you have any further questions or concerns, let us know, we got you!
Jul. 8th, 2021
Alyssa Presnell Tucson, AZ
I settled with my overcrowded teeth for years and finally decided to make a change. I wasn’t sure if I’d be eligible, but Byte offered free impressions if I wasn’t approved, so I gave it a shot! Completely worth the investment. My confidence has skyrocketed with my new smile and I would 110% recommend partnering with Byte. Shipping was within the quoted time frame although it felt longer because i was so eager to start! After just a few weeks, the Bright Byte worked like magic—my teeth were several shades whiter. Definitely recommend purchasing extra bottles of this. I always felt as though the team cared about my progress and when they noticed a slight gap between my aligners and teeth, they proactively reached out to address the issue. They sent me a new batch of aligners to re-adjust the movement and the progress has been so smooth. There have only been two weeks in the process where I felt severe pain upon switching my aligners—over-the-counter pain reliever worked just fine to relieve it. The Hyper Byte helped soothe pain as well and helped to settle the aligners tighter on your teeth. I’m so thrilled to see the final results, which is only a couple months away!
3 years ago
Reply from byte
Wow Alyssa- thank you so much for sharing this awesome and thoughtful review with us. We are so happy to hear that you have been supported from the very beginning. Our team here is for you every step of the way and wants you to feel supported no matter what questions or concerns you may have, we got you! Please send over some progress photos, we want to see your awesome new smile. Happy to have you in our Byte fam :)
Jul. 6th, 2021
Dorian Stern Jersey City, NJ
I’m just amazed by Byte’s technology. I think what gives them a step above the rest is the hyperbyte, a device that accelerates the aligning process simply by vibrating your teeth for 5 minutes a day. Having to wear braces/aligners for a long time was my biggest turn off, so when I found out about hyperbyte, I was all in because you get results quicker. On top of that, they make the process super convenient by giving you the choice of daytime aligners or nighttime aligners. And with nighttime aligners, I only have to wear them when I’m asleep, for 10+ hours. Byte is all about convenience.
3 years ago
Reply from byte
Hi Dorian, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!
Jun. 14th, 2021
Paige Koch San Francisco, CA
A wonderful company! This has been on my mind for years and the masking made it the perfect time. One can expect a seamless and stress free experience after the initial
"Am I really doing this?"
From the beginning this company and its staff have made an impression. Each person I have spoken or worked with has had a very calm and personable manner. I am in week 8 with noticeable improvements already. From doing the impression kit to receiving the video showing "projected weekly results" and then opening the kit which includes the weekly retainers, brightening foam, and their "HyberByte" magic. Everything about the program, website, your account page, the program, and the packaging says
"Let's keep it simple, let's help you, and let's get the job done."
My compliments to the Byte team!
3 years ago
Reply from byte
Wow, Paige! This is amazing. Thank you so much for taking the time to share thoughtful and in-depth review with our team- it sure made an impression on us :) We are so glad to hear that your Byte experience has made such a positive impression on you. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam!
Jun. 15th, 2021
DJ Beanz Los Angeles, CA
So far I am absolutely loving this! Not only is everything done virtually (so no office visits), but before I committed to the treatment, they sent me a digital image of what the progress would look like! To my shock, the process is super short and convenient! I’m so excited to see the end result. Oh....and the Hyper Byte really helps with discomfort, which is minimal. And the aligners can’t be seen at all (i’m doing the all day treatment) and I had absolutely no issues with my speech from the very beginning! An added bonus is that the treatment includes retainers and a perfect smile for life!
3 years ago
Reply from byte
Hi, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!
May. 24th, 2021
Adeline Harvey Jackson, MI
I'd also like to take this opportunity to thank your company for giving my husband and I an evening to remember.
My husband is very self conscious about his teeth. So, I decided to do this so that we could do it together and he wouldn't feel so badly.
The night we did our impressions was hilarious!
My husband thought that he got the first mold stuck to his teeth. He was having a very difficult time removing the tray and I had my tray in as well so I couldn't tell him what to do to get it out. I was laughing hysterically just envisioning us going to the hospital to get that removed from his mouth. Then he was worried that a cap of his would come out with the mold and I was imagining that and cracking up as well.
Then my husband being the intelligent man that he is, decided it would be a good idea to pet our cat with his rubber gloves on.
I'm like "yeah, have fun rolling that molding putty together now, dude." Lmao it was amazing.
Awesome customer service. Extremely helpful, friendly, professional and personable.
3 years ago
Reply from byte
Hi Adeline- thank you so much for taking the time to share this hilarious and fun story about your impression kit experience with our team. It makes us so happy to hear that we were a part of such a fun and memorable night for both you and your husband. We are so happy to hear that our team has been able to support you and hopefully let the fun continue! :) We cannot wait to see both you and your husband's new and transformed smiles. Welcome to our Byte fam!
May. 24th, 2021
Ana Majusevic Phoenix, AZ
I've always been very self-conscious about the crowding in my lower teeth and thus have explored braces and Invisalign as options for years but found that Invisalign was way too expensive and I hated the thought of having braces for a year or more. When I came across Byte, I kind of thought it was too good to be true...so I did lots of research, read tons of positive reviews and found that it was one of the most affordable options and I decided to go for it! I opted for the night version because I knew it would be a lot easier to keep up with. The impression kit took some getting used to but was actually pretty easy to do - my recommendation is to practice without the putty in first to make sure you can bite down comfortable. I had 15 weeks worth of aligners and by around week 6 or 7, I started to see a significant difference in my lower teeth. When I got to week 15, I noticed they weren't fully straight yet so I reached out to their customer service team who responded very quickly, provided some pictures of my lower teeth and they had to send me another impression kit (free of charge) and I have about another 10 aligners left (also free of charge) which I'm honestly not mad about at all because I'm confident I'll have the perfect smile after that! The vibrating device they provide is HEAVEN SENT on the days you change to a new week of aligners. I'll sometimes wear it for 20-30 minutes right before bed just for relief and can sleep the rest of the night with no discomfort. I really like the bottle of whitening solution they provide which doubles as cleaner for your aligners and I've seen a difference in how white my teeth are over the first 2-3 months of using it. Overall, I'm incredibly impressed with this company and my results so far and have recommended it to many friends.
3 years ago
Reply from byte
This is INCREDIBLE! We are so happy you chose Byte to get you to your dream smile. We can't wait to get you to that final step - it'll be here before you know it ;). We are here for you every step of the way, so don't hesitate to reach out. Thank you so much for taking the time to leave such an awesome review!
May. 20th, 2021
David Anthony Johnson CA
I want to say that I am very happy that I chose Byte over Smiles Direct. They (Byte) have great customer service. When I had any kind of issue, they were on top of it. They were professional, helpful, and knowledgeable about the product. They sought to make sure I was happy.
As for my teeth, I amazingly see the aligners working! My teeth were so crooked, I never thought a product like this could move them. I feel my teeth moving. When I take the aligners out, my teeth have shifted, I can feel the product working. So far, I have enjoyed the journey and I am so looking forward to the destination! I endorse Byte and will refer this product to my friends and family.
David
3 years ago
Reply from byte
David, thank you for taking the time to review your experience with Byte! We are so happy you chose us for your smile journey. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! We are excited to be on this journey with you and can't wait to see your final results.
May. 7th, 2021
Rebecca DuPree Charleston, SC
I am 15 weeks into my 26 week treatment and I am seriously SO happy. The progress has been amazing and I feel so confident about my smile. My teeth feel cleaner and healthier than ever too! (I’ve been lying way more attention to proper dental hygiene thanks to the aligners!) I opted for the daytime ones and I think they’ve been great- super clear, thinner than other brands I’ve seen, and really discreet. The customer service team has been super responsive and helpful too. I highly recommend going with Byte if you are looking at different clear aligner options. They’ve made it really simple and the results are so worth it.
3 years ago
Reply from byte
WOOHOO, you're almost there! You'll be showing off that new smile in no time :) We are so thrilled to hear that you are loving your Byte journey and seeing the differences it has made! Our team is here to support you at each step in your experience, from the day you order your impression kit to when you receive your retainers. Anytime you have a question, concern, or just want to show off your smile transformation we got you covered!
Apr. 22nd, 2021
Nicole D. Winston-Salem, NC
So far loving Byte! Prior to purchase, I did a bunch of research into the different invisible aligner options available & originally thought I was going to use Smile Direct Club (because I've used their teeth whitening before). I'm glad I didn't pull the trigger right away because I then came across Byte! It seemed like a no-brainer decision after reading up on both brands. I'm now a few weeks into my treatment plan & it's been such a seamless process. Instructions for the impression kit were super clear & easy to follow - I had no issues at all. Really loved that it was an HSA-eligible purchase & that everything is done at home! Best part is that people can't even tell I have my aligners in!! And they're comfortable to wear. I feel like the Hyper-Byte device truly helps & the BrightByte is AWESOME. I've already been recommending Byte to my family & friends. Can't wait to see my smile at the end of my treatment plan!! (I do want to disclose that my teeth weren't bad to begin with - they just needed some slight straightening due to not wearing my retainer as I should have after getting my braces off years ago!)
3 years ago
Reply from byte
WOW, Nicole! Thank you so much for sharing such a thoughtful review of your experience. We are so happy to hear you chose Byte and that you have had such an incredible experience. We appreciate you telling your friends and family about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions. So happy to have you in our Byte fam! :)
Mar. 23rd, 2021
Shea S Corvallis, OR
After having my aligners for just two weeks, I couldn't stop thinking that I wish I had done this years ago. One of the primary reasons I went with Byte is because of the customer service; while I was considering multiple companies, Byte not only has the best options for night-time aligners (no taking them in and out while you eat and wearing them all day), but the HyperByte system and willingness of my representative Jackson to work with me in terms of customizing my treatment plan and being happy and able to answer all of my questions was honestly what made the difference for me. Five weeks in and I couldn't be happier! Seriously, don't wait!
3 years ago
Reply from byte
Yay Shea! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!
Mar. 23rd, 2021
Ray McClendon ,
I am about 1/3 of the way through my treatment and I must say that, so far, I could not be more pleased with Byte.
I chose Byte for several reasons out of all the options available because 1) The positive reviews of those who had already enjoyed success with Byte. 2) The marketing of the company itself which was polished, professional, and extremely good humored. A good sense of humor tends to inspire confidence. 3) The company's track record in dealing with complaints as noted by the Better Business Bureau.
Since taking the plunge, I was impressed in the very beginning with the discount they gave the impression kit. The kit itself arrived packaged every bit as slick and polished as you might find with the Apple Company when you unbox a new iPad or new iPhone. Top notch notch materials (high quality boxes and paper the literature was printed on). The impression kit itself had instructions that was very easy to follow and which duplicated the materials so that you could take a practice run. My first attempt was less than perfect (as expected), but the practice I got (coupled with crystal clear instructions), enabled me to take a flawless second set of impressions. So glad I did not have to pay any extra or wait an extra week to send more materials. What great foresight.
The trays were received within the timeframe given and my customer service representative, Jason, was as friendly as he was responsive. Always returned inquiries on the same day and answered every question I had. The electronic mouthpiece they provide which helps tightly seat the alignment trays on your teeth works great.
Although I have yet to finish the treatment, I can already see that my teeth are brighter and are already straighter.
Everything about my experience is going in the right direction (as are my teeth!).
Thanks Byte! I couldn't be more pleased with your program and am very confident in a good outcome. So far so good.
No.
So far so great!
Sincerely,
Ray McClendon,
Satisfied Customer
3 years ago
Reply from byte
Ray, this is amazing! Thank you for taking the time to review your experience so far. We are happy to hear that you have enjoyed your experience. We look forward to seeing your new smile! If you ever have any questions, we are standing by for support.
Mar. 16th, 2021
Brandy Eidson Lebanon, TN
Five star review for Byte aligners for sure! I am starting my fifth week of aligners tomorrow with zero complaints to this point. I looked into aligners to close the gap in my front teeth and straighten my bottom. The gap should be completely closed in 8 weeks...I am so excited about the short timeframe! At the beginning of the process from ordering the molding kit through receiving my aligners, the Byte support team stayed in close contact. They answered all my questions before I had to ask. When I accepted the treatment and paid, they told me it could take 4-6 weeks. However, I received my aligners in 2 weeks. I have had very little discomfort progressing each week. Anytime I felt even the slightest discomfort, I used the Hyperbyte and it was gone immediately. I have recommended ByteMe to anyone wanting to straighten their teeth.
3 years ago
Reply from byte
Hi Brandy! Wow, that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great and thoughtful review :)
Mar. 27th, 2021
Mukherjee Puja Pleasanton, CA
My experience with Byte’s teeth straightening program and services so far has been very good. The information regarding their services and products was very useful. I had a smooth ordering process with them and the kit arrived right on time. They also had excellent customer service following up on the order and helping with answering any questions I had along the way.
I also asked several questions about the process on and off and their customer service was exemplary in how detailed and prompt they were in getting to me with their answers. I would definitely recommend to a friend as I enjoyed the hassle free process.
I am also starting to see benefits of using Byte. They have included free gifts such as the teeth brightening kit which is a bonus.
I look forward to the association and hopefully will get the results that I seek from Completing the program with them.
3 years ago
Reply from byte
Hey! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com
Apr. 2nd, 2021
Joel Kulchar ,
As many adults have probably encountered, a lack of wearing a retainer in your youth can result in a smile that's not quite where you want it to be.
Luckily in todays current market you have a lot of options for correcting that issue. In this case I went with Byte, from the very start everyone I've had an interaction with in the company has been helpful and quick to respond to questions. And the customer side of their website is intuitive and easy to navigate around to find what you're looking for.
As for the actual product itself, initially I did have some issues with the molding process for creating my treatment plan. But as I stated above the customer service team was right there and ready to help whenever I ran into a problem. And once my treatment plan was created and sent to me its been a fun process of seeing my smile getting better and better week after week!!
I'd highly recommend the use of Byte to any friends or family looking for a more cost effective but equally efficient solution in turning that dream smile into a reality!
3 years ago
Reply from byte
Thank you so much for sharing this! We love to hear about your journey, and we cannot wait to get you to those final results. We are so pleased to have you in the Byte family:)
Mar. 10th, 2021
Holly D ,
I couldn’t be happier with my treatment so far. I started this process in the beginning of January 2021. It takes a few weeks to get everything situated so I’m currently 3 weeks (out of 14) into my treatment and can’t believe how fast I’m seeing results. What they say about the customer service is absolutely true. I’ve sincerely enjoyed speaking with everyone who has helped me so far and my byte adviser is such a phenomenal person. I genuinely feel like this company has so much compassion for their patients. Everything is really straight forward and the instructions are so thorough and easy to understand. My only advice for those doing the day plan like me is to prepare to make adjustments in your routine as far as meal times/duration—as you will be wearing the aligners for 22 hours a day. Meal prepping helps a lot! Other than that I’ve had no issues with my treatment so far and I’m so excited for my results. I highly recommend byte to anyone who is thinking about doing at-home liners :)
3 years ago
Reply from byte
Holly- this is incredible. Thank you so much for sharing such an incredible and thoughtful review! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great review :)
Apr. 12th, 2021
T Ramey Clovis, CA
I started looking into Byte in December after seeing an ad online and have been nothing but delighted ever since. The company's employees are all knowledgeable, professional, and efficient. They answered almost all of my questions online within a 24 hour turnaround time.
I decided to start my Byte aligner treatment plan and am currently on Week 4. Both my top and bottom teeth are already noticeably straighter and whiter from using the BrightByte foam cleanser.
The company definitely didn't skimp on product quality. The packaging alone is very impressive and extremely well-made. I feel very comfortable referring Byte to other people.
3 years ago
Reply from byte
We are so happy to hear this! We know it may just be the beginning, but we are so excited for you and your new smile!
Mar. 5th, 2021
Alyda T Columbia, SC
So far so good! I am about 11 weeks into my treatment and I am super happy so far! I shopped around all the major aligner companies and in the end decided on Byte bc of their reviews and quick responsiveness. Getting started was super easy and I received my aligners quickly. After about 3 weeks I could literally feel my teeth moving! I chose the night time aligner option bc it worked better for my lifestyle, and it has been very easy. I just wear them at night while I sleep! I've experienced very little sensitivity or pain, and I think the Hyperbyte technology really helps. Byte customer service team has been amazing! They check in often and are always available to answer questions and guide you through. I am really excited to see my final smile! Highly recommend Byte.
3 years ago
Reply from byte
Thank you so much for your review! We are so happy you chose Byte and that you have been enjoying your journey. Can't wait to get you to that last step!
Mar. 5th, 2021
Pale Gael Murphy, NC
I have been enjoying my experience with Byte so far. I didn’t expect to have fun on my teeth straightening journey but it has been exciting to switch my aligners every week.
The customer service has been quick and educational every time I’ve needed assistance or had a question. I ended up needing further treatment and the process to do so has been managed efficiently by the Byte team. I contacted them with concerns and they created a new treatment plan very quickly to address my teeth straightening issues.
The best part for me has been my results so far. I did not expect to be as happy as I am with my teeth and I’m not even finished yet with the straightening. My mouth and teeth already look so much more attractive and I am feeling more confident in my looks. I absolutely cannot wait to see the end results.
The aligners are comfortable and easy to use and clean. The customer service is what you’d hope for from any product or service. Everyone is very kind and respectful and treats me with respect when I need to reach out. The service is convenient, easy, fun, and affordable. And the results so far are fantastic!
I can’t wait to have my new smile! Thanks so much for everything, Byte!!!
3 years ago
Reply from byte
It should be fun! We are so happy to hear about your journey and that you are loving your results. Keep smiling!
Mar. 6th, 2021
Savannah Morris Marion, VA
I ordered the impression kit, made my impressions & sent them off, got my treatment plan and then I just froze for months! I was so worried about what if they didn’t fit, or what if I would see no difference despite the obvious changes set forth in my treatment plan! FINALLY I bit the bullet and ordered them on a whim and I’m SO glad I did! Each aligner set has fit like a perfect glove when I go into the next week! VERY minimal pain, in fact I would go so far as to say none on some weeks! In just 4 short weeks my smile is already straightening up and I couldn’t be happier! Byte also has a “secret” not so secret weapon - BrightByte - which helps keep my aligners clean and also whitens my teeth all in one!
3 years ago
Reply from byte
The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 We sure do love our BrightByte too! Be sure to let us know if you have any questions.
Nov. 9th, 2021
Haleigh Salvage ,
I am 5 weeks into my treatment plan with Byte and my experience has been awesome so far. I chose Byte because it was affordable, quick & addressed my crowding in the front corners of my bite. The customer service team is responsive, helpful & friendly. I experience some soreness when switching out braces to my new week (I swap out weekly on Saturday nights)- but this is normal, and a couple OTC pain pills do the trick! The BrightByte foam is awesome- you pump it into your aligners daily to clean the trays/ whiten your teeth- I already see an improvement in my teeth color. The HyperByte tool is a game changer and I often times do it twice a day to help with any discomfort as they suggest! :) Can't wait until Week 14 is over and my smile is perfect!
3 years ago
Reply from byte
We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)
Nov. 9th, 2021
Justin Hulbert Hudson, NY
I'm on week one of wearing my aligners. I can already feel (and see) the aligners slowly starting to move my teeth into better position (when I take them out briefly to eat a meal, my mouth feels a bit sore, and I have a mild headache--signs that things are working, encouraging me to keep my eye on the prize; plus, the HyperByte device seems to increase my sense of comfort wearing the aligner). One of the most noticeable initial changes was how the BrightByte cleaning/whitening solution really seemed to noticeably whiten my teeth just after a day or two of use. I hadn't been expecting that. I felt a little self-conscious about my voice being slightly different to compensate for the device in my mouth, but that subsided after a few days. I've contacted customer support a few times with different questions (about insurance, retainers, cleaning suggestions) throughout the process, and they've been rather responsive (and friendly in all my interactions).
3 years ago
Raina Aide Bishop, CA
I am almost at the end of my treatment and I have loved Byte so far. The sign up was very simple, receiving (and doing) my impression kit was extremely fast and easy, the aligners have been a breeze, and the HyperByte is a super nice touch - that actually makes a huge improvement in comfort when putting on each new set of aligners. Throughout the whole process, everything you need is included - from gloves for the impression kit to a little file for smoothing (infrequent) rough edges on aligners! There's even a 100% lifetime satisfaction guarantee, that they are true to! They are currently looking into sending me additional aligners for some tweaks that I requested.
The only thing that was less than great was that I have talked to more employees (all in different roles) than I can count. They are always very responsive and positive, but it would be a nice personal touch if I had one employee that I knew, who could help me throughout my treatment. Kind of like your main orthodontist and nurse with traditional braces.
Overall, I am extremely impressed and satisfied, and would recommend Byte to EVERYONE!!! :)
3 years ago
Casi Wexler Silver Spring, MD
I was in metal braces in high school but over time teeth moved to the point I was no longer happy with my smile. I tried clear correct two years ago and while effective I personally dreaded the fact I had to wear them all day - along with the constant lisping, and they wert perpetually uncomfortable in my mouth. Lower teeth moved again. Outside of the initial discomfort that comes with changing my night-time only aligners each week, the byte retainers fit and feel great! I hardly notice that I'm wearing them --and no lisp! I'm excited to finish the treatment and have a retainer that will finally keep my smile looking great. There were a number of flexible payment options to choose from
3 years ago
Kait Johnstown, PA
As someone who previously had traditional braces and is looking to straighten out some crowding later in life, Byte has been the perfect solution! The process of taking the impressions was straightforward and easy to follow, my treatment plan was ready for me to view very quickly after Byte received my impressions, and customer service has been wonderful to work with! After lots of research, I found Byte to be the best option for me and I have not been disappointed with my treatment thus far! Everything has been progressing as expected (with little to no discomfort, thanks to the Hyperbyte) and I'm so excited to see my results!
3 years ago
Bills Costello ,
I found Byte the same way all great products are found, in an Instagram ad. Jokes aside, I'm so happy that I came across Byte when I did. I had long given up on fixing up my smile since I had a rough experience with another really popular invisible aligner provider. They had a weird vibe, I didn't trust the product, and the treatment time was way too long for me. Given our new circumstances in the world, I loved that I could do everything from home. I messed up my impressions the first time, but I got it the second time around and it’s been so easy ever since. Byte is incredible in every department. Their customer support team has always made me feel like a valued customer. Their commitment to helping out their users shows and makes the experience way less scary. The technology in the HyperByte surprised me because of how effective it was. I experienced a fair bit of discomfort my first night with the aligners, but their support team recommended that I use the HyperByte a little longer. With some Advil, the pain went away after some extra use with the device.
I am currently nearing the end of my treatment and I am so, so happy that I committed to Byte. I love smiling again and I feel a lot more confident in my teeth. My teeth have already come so far and I still have a few weeks of straightening left. I recommend and use the night-time aligners and think the extra 200/300 bucks makes it more than worth it. I don’t think I’d like wearing them all day, but I think the daytime ones are designed better for long-term wear. Anyway, I can’t recommend Byte enough. I’m so relieved and surprised that I was able to go through this whole process without ever leaving the comfort of my home.
3 years ago
Marissa Kuklovsky Melbourne, FL
Honestly cannot rave more about this company, process, affordability, experience!!! Customer service with Byte is phenomenal. They are very flexible with communication from phone calls, to text messages and even email messages. With my job I am unfortunately extremely busy and they have made this experience wonderful. Was overly enthralled with the vast range of payment options. With me trying to work on raising credit score, there is even an option that does not pull an inquiry on my credit. From inquiring on this process, sending my bite impressions, and now at the last few weeks left of my treatment.. I am very happy with choosing Byte! Highly recommend, you will not regret it!
3 years ago
Shannan Sacramento, CA
I never had braces as a kid and always wanted them. I went through life being uncomfortable about my overbite. In addition to this smile self-consciousness, I was in a car accident right before going to college where the air bag knocked out my front bottom tooth. There were also a few other issues that I wanted to always have corrected and this is where Byte came in!
As of a month ago, my loving and wonderful husband finally got me my smile through Byte. I couldn't be more excited for this journey in correcting what has always made me hate my smile. It has been 4 weeks and I can already see a difference.
My personal feelings aside, the Byte team has been amazing in their customer service, punctuality in receiving the kit/responding to e-mails, and giving me a 3-D look at what the Byte aligners were going to correct. I could actually see what my smile was going to look like after the 13 weeks. They also have really rad marketing! I love the look of the box they send and I really feel like they care about helping me correct what I have been so negative about my whole life.
I love the BrightByte whitener they send with the kit. In just 2 weeks I saw a difference in how white my teeth were and it didn't make them sensitive at all! The HyperByte, a device that you use everyday for 5 mins, really helps my teeth not be so sore from moving them after 30 years of growing them in my head! LOL!
I would absolutely recommend BrightByte to anyone who needs it, and it is super affordable, too. Thanks BrightByte for helping me finally love my smile!
3 years ago
Reply from byte
We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. It always makes us so happy to hear what goes behind choosing us. We hope you'll share some result photos with us!
Jan. 15th, 2021
Cecilia San Francisco, CA
I am currently on Week 7 of my byte aligner treatment. Although I was feeling a bit nervous prior to taking my own impressions, byte made it very easy with clear instructions and reassurance. Once I got my aligners created and sent to me, I was so excited to start the journey to my new smile! The treatment itself is easy to follow, and the kit that comes with your aligners has everything you need to be successful. As an added bonus, my dentist mentioned that my last check up that my teeth look really clean! So, byte has also helped improve my overall dental hygiene by encouraging regular brushing and flossing between meals before I put my aligners back in. Their customer service is also great! When I noticed an issue with my online patient profile, a customer experience specialist named Bryce M helped me resolve the issue quickly. Thanks so much, byte, for a great experience on my way to a new smile!
3 years ago
Summer R Charlotte, NC
So far so good - I'm 2 weeks into my aligners. Here's what this has been like so far. I ordered my impression kit and was immediately connected to a representative who communicated frequently to help me get everything done correctly and sent back. The kit they sent made it very easy to do my own impressions, and even though I drooled all over myself doing them, it was WAY better than what I went through with my orthodontist. They worked with me until I made my order. That's to be expected though, right? Everyone is going to be nice up front to get business. And they were great! They helped me set up financing, helped me get a great deal, it was awesome. I finally got my aligners (they are 3D printed in Jordan, from what I can tell, so it took a few weeks). I'm 2 weeks in (out of 8 for me, I only have a slight adjustment necessary) and I have continued to receive great customer service. I've seen my dentist, who has been very supportive of my using Byte. So I'm also under their supervision. But any question I've had, has been answered by my Byte customer support person and also, I had some questions on their Facebook page which were answered very quickly. The product is easy to use, and WAY more comfortable than traditional braces and traditional retainers. The cleaner they send with it makes it really easy to take care of things. The Hyperbyte really helps ease the discomfort and I can feel that it's moving everything in place faster. I am really happy with how my teeth are looking and feeling. I can't wait to try the SNOW whitener. I've already recommended Byte to my sister.
3 years ago
Chelsea San Jose, CA
I really have appreciated so far how quick and easy byte's process was to get started. They're very communicative and it didn't take too long from when I ordered my aligners to when I received them. I am currently on week 5/17, and things seem to be going well! I've had no major pain (which I was completely prepared for, but obviously everyone is different and your experience may differ from mine), and each new set fits as they should be expected to. If when I get to the end of my treatment plan, and everything has moved and completed as expected, this will end up being something I was happy to do! I've wanted to get invisible aligners for several years now, but was either scared into not doing the at home kind out of risk I could really mess my teeth up and then it would be totally my fault, or the cost of the name brand, dentist recommended kind was too cost prohibitive. My byte treatment plan came out to what I would have hoped I would have spent for the dentist recommended brand. My teeth misalignment is very minor compared to others, and it was hard to swallow the $6000 I was quoted for that brand, compared to the $2300 I've spent on my byte plan! The best part for me, and what also really made me lean into choosing byte over the other at home brands, is their Byte for Life guarantee. The fact they acknowledge that teeth can still shift after treatment, and that they're seemingly 100% on board with helping to resolve any issues without extra cost to the customer is very comforting!
3 years ago
Annie Semmelroth Yucca Valley, CA
I am 9 weeks into my 18 week treatment and I love what is happening to my teeth! I have wanted to straighten my teeth since I was a child and, now as an adult, I am finally doing it. Better late than never. The best part of me waiting was that I am doing it with Byte. I will be finished in only a couple months and it is a fraction of the cost of braces or Invisiline. Every week I see a difference in my teeth. I use the whitening solution every day and now my teeth are so much whiter as well. I used to hate pictures of me (mostly because of my teeth) but I am starting to love them :) If this is something you are considering doing, DO IT! You will be happy. On a side note, every step of the way, the customer service and assistance with Byte has been 100% clear, easy, and even fun. Thank you so much Byte!!
3 years ago
Margaret M Huntington Station, NY
Over a decade after having my teeth straightened as a teen, my teeth have definitely shifted, so I did some research online and chose Byte based on the good reviews about customer service, price, and the lifetime guarantee. My treatment is not yet finished because I asked for further refinements after the first shipment of aligners, but so far Byte has certainly lived up to its good reputation. Customer service has been great and I am already much more confident in my smile. The BrightByte whitening foam has definitely whitened my teeth and the Hyperbyte has made the whole process less painful than I was expecting. I highly recommend if you qualify!
3 years ago
Amanda Messier East Weymouth, MA
I ordered Byte nighttime aligners because I have always needed braces and have been self conscious about my teeth, but at 29 didn't want to get the metal ones or deal with having to pop them in and out all of the time.
The night time Byte aligners are comfortable and form fitting and the hyperbyte really helps with any discomfort. I noticed a huge difference after the first couple of weeks, and upon completing my 16 week treatment I was mostly satisfied, but noticed one of my lower teeth was still slightly crooked. I reached out to Byte support and because they guarantee your smile for life, they sent me new aligners to fix the problem at no extra cost. Overall very satisfied with my experience!
3 years ago
Aleksandra Morrisville, NC
I started my relationship with Byte on October 22nd. Today is December 12th and I am wearing my third set of aligners. There are 15 of them in total. It may be too early to talk about the visible result, but so far everything is going according to the process described by Byte!
I got a good discount on the Impression Kit! Over the next 5 days, I sent impressions and photos! Byte sent me a Snow At-Home Whitening Kit as a gift and I again got a $ 100 discount on my payment.
It took less than 4 weeks to manufacture and deliver the finished aligners!
I didn't have to contact Byte support yet because the process is going exactly as described on the site. It is very important to read the instructions carefully and follow them! It's not difficult at all!
As for painful sensations, yes, there is some discomfort, especially when changing a set of aligners. I am using HyperByte and it helps! BrightByte works just as well!
All items are perfectly packed and made from high quality materials! It's a pleasure to use them!
Overall, I'm very happy so far and hope for an excellent result!
3 years ago
Adriana Velez Brooklyn, NY
I definitely recommend this product. It really does as they claim. Staff members are great. Very professional. Every once in awhile they check up on you. To see how everything is going with your smile. I have only been using for ten weeks and I can already see a major difference in my smile. Compared to many different companies that charge so much Byte has affordable prices. Which for me was a big thing since I do not have insurance. The Aligners are also great quality. I grind my teeth a lot in my sleep but with these Aligners they have not cracked once. Again I would highly recommend if you are a good candidate go for it. You won’t regret it.
3 years ago
JeffHernandez San Diego, CA
For years I've wanted to fix my bite alignment but always worried about the price tag and the commitment involved. Thousands of dollars and many months of waiting to get that perfect smile. In came Byte.
After researching many of the current options of invisible aligners available these days Byte came up on top in more than a few areas and many agree. It's one of the most affordable options, it has the fastest results, it's guaranteed, and the customer support is amazing. Seriously, the customer support alone is worth going with this company. From start to finish you will have someone there to answer any and all questions and usually lightning fast response times.
I'm a month into my journey and I'm seeing the results my treatment plan said I would and I couldn't be happier or more excited to see the end results.
3 years ago
Terry Grosz Alliance, NE
So my Byte Advisor asked me to send a couple of pictures of my teeth...some pics with and without my aligners so she could check my progress. My Advisor noticed some air gaps with the aligners and said that air gaps indicate an improper fit. It meant my teeth were needing more time to finish making adjustments before moving to the next week aligners. So she advised me to extend my days on that weeks aligners and increase the use of the hyper-byte. After following my Byte Advisor's instructions, my teeth have made the appropriate adjustments. and I'm ready to move on. I'm thankful that my advisor spotted the problem and promptly provided me with corrective action. I'm impressed.
3 years ago Edited September 14, 2021
Meagan Adams Madison Heights, VA
BASED SOLEY AND HIGHEST FOR LITERALLY THE BEST CUSTOMER SERVICE EVERRR! It’s one on one assistants to any question any time day or night! They check in often and have all of the answers always! Quick and easy THROUGH TEXT! Call or email! My experience so far has been handled by an actual case worker, the guarantee satisfaction, retainers for life! You just cant beat it!!! The daytime aligners are what I choose to get and for $83 a month! That’s it to get the smile Back that I endured years of braces for and thousands of dollars. That is a huge factor for me when choosing byte!!!! Several other friends are now very interested so I keep them posted on the news and sales! As well as HIGHLY SUGGESTING they visit the website and subscribe to emails! My byte advisor Tara has been SOOO AMAZING TO WORK WITH! I
3 years ago
