Home Warranty of America: Read 2,303 User Reviews From Real Homeowners

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Delores Teddleton

Never had a problem with any of my claims.

3 months ago

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Stover Farmer

Excellent rates. Service technicians are very professional.

3 months ago

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Steven

They were recommended by my son who also uses them.

3 months ago

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Robert

I just happened to pick and I'm satisfied.

3 months ago

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Heather

Quick response time, good resolution. ;-)

3 months ago

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JayBer Foley, AL

We recently purchsed our home in Foley AL. It was built in 2006, and much of the house has been remodeled or re-equiped, but at 17 years old, stuff is bound to happen. Recently our air conditioner quit cooling. It was a Saturday and I entered my information on the HWA website, not expecting to hear anything back until Monday. I was shortly thereafter texted the name of a repairman. He came out on a Sundayand my air was back up in no time. Honestly, I didn't expect much but was provided a great and timely response.

2 years ago Edited November 27, 2023

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Felizardo San Dimas, CA

Home Warranty of America is one of the best company that we have work with , we have been with them from the time we moved to our home in San Dimas. We had more than 2 claims with them that were resolved right away with the people they sent to us, immediate response and work done . We recommended HWA to our families and will continue to tell our friends if they need one. More than 100 percent satisfaction. Thank you HWA

2 years ago Edited January 10, 2024

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Andres Zephyrhills, FL

The best money I have spent has been buying the HWA warranty. whenever i have a problem they solve it on time and professionally. The last case that occurred to me in my house was that in the middle of summer the two air conditioners in my house were damaged and HWA completely replaced them with new ones. I recommend 100% to all HWA. You will not regret having this guarantee

3 years ago

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Kay Watson Waxahachie, TX

Reported a clogged drain mid morning yesterday. Did not hear back right away but did get an email stating apologies it was not assigned early this morning and they were actively working on it Got a phone call and email simultaneously early afternoon today. The plumber was available I had a must go to appointment and was not. He was flexible and came about an hour later. Cleared the clog. Paid $ my copay and done. That’s how it’s supposed to work. Thank you!

3 years ago

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Verified Customer

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Kerry Kendall Kuna, ID

I've only had to use HWA 2 or 3 times in the four years we've been here and signed on to HWA, but it's always been a smooth and satisfactory experience each time... IF I ever sat down and did the math between the annual fee for HWA plus the per visit charge, I think my 2-3 call ins for the repairs I needed probably ended up costing me a bunch more per repair than if I would have just called a local repair guy. That said, it IS nice to know that a reputable repair person/service is available with one phone xall

3 years ago

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Otis Fairfax, VA

Here’s another great Service of Home Warranty of America, has done for me my Garage Door Spring had broken and due to the heaviness of my double insulated door It would not open or be lifted up, contacted HWA, for service and they was able to get a service technician to my house the next day in order to get it open so I could get my car out of the garage and a week later due to the shipment of parts the technicians were able to repair it.

3 years ago

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Dick Sugar Land, TX

Home Warranty of America has been for me a reliable service. They have responded in a positive manner with each claim I have made. I do have to use their approved providers and have had one in particular that was not just bad but after coming to see the problem never showed up to do the work leaving me without use of my master bathroom for over 2 weeks. This I believe was an exception to the usual. Overall I’m extremely pleased.

3 years ago

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Verified Customer

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G M (Gracey) New Braunfels, TX

HWA was recommended by our Realtor and we got it. We purchased a 7 yrs. old home and it was the best decision we made we had some issues with our washer machine and our A/C we place the claim online super easy between 24-48 hrs. we received confirmation of service, they arrived on time very professional, diligent and issues corrected. We recommend it.

3 years ago

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Beverly

Excellent customer service. Job was well done by the professional.

3 months ago

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Jacki

This company was recommended when I bought my house several years ago.

4 months ago

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Julieta Badgley

HWA staff has always been prompt to respond to my concerns and needs.

4 months ago

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James Gandley

The HVAC technician arrived in a few days and fixed my problem

4 months ago

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Omar Raul Molina

Because it's a great option for keeping your home and appliances well cared for and safe

4 months ago

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Marty

You have been very good over the years that I have been a subscriber. Marty Katz 310-266-4800

4 months ago

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Michael

This time they were quick to respond but need to cover more of the product and job!!

4 months ago

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Moinuddin

When I was last I claimed that my dryer which is covered by the company and I claim the same issue and this time they said it is not covered by Home Warranty of America.

4 months ago

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Priscilla

Staff was on time and he was friendly and knew what he was doing

5 months ago

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Geter

In a word...This Home Warranty Company is "RELIABLE" 👍🏾

5 months ago

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Mark

We've been without a refrigerator intermittently for over 30 days. It will be almost 2 weeks continuously without a refrigerator in a few days. Not the best situation!

5 months ago

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Corinne Clayton

They were quick to respond and resolve our needs. We are very grateful.

5 months ago

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Becky Young

I was looking for home warranty for any mishaps, and a relative referred me to HWA.

5 months ago

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Dawn Dixon

This company i recommend. The people who repair for them are top notch.

5 months ago

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Patti Barrett

I looked at several products and decided you would be the best choice for me.

5 months ago

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David Branch

They get you a repair fixed within 24 hours. At a normal price.

5 months ago

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Joseph and Danielle Bonavita

Awful service and support. Simple fixes there seems to be a problem with and the company refuses to fix any issues that pop up for reasoning that does not make any sense.

5 months ago

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Amir and Leila Banyan

Great people, responded very quickly, and I will recommend them to every home owner.

7 months ago

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Felicia Kuykendall

Great customer service. I was able to get the service I needed in a timely manner

7 months ago

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Domenic Iadevaia

Great service and accurate determination of issues. Also quick return call for repairs

8 months ago Edited November 20, 2025

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Verified Customer

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Craig Byers

They have been responsive to my needs. The settlements have always been appropriate.

8 months ago

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Gwendolyn Robinson

The process of entering a claim was simple and quick. Received service right away.

8 months ago

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Zenaida Shelton

They have already checked on the service company, so I do not have to worry about that

8 months ago

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Vicki Montgomery

I feel wholeheartedly, that the service fee should not be doubled the monthly premium.

8 months ago Edited November 8, 2025

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Kathy Current

Very slow getting some one to call me back I have to call 2 days later! Also lost all my food in freezer & refrigerator would like reimbursement

8 months ago

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Concepcion

Recommended by my realtor. Arrived on time, tested and confirmed the dishwasher is working.

8 months ago

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Donna

I heard good things about Home Warranty and decided to give it a try. I’m glad I did!

8 months ago

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Sara

HWA found someone to fix the A/C quickly and that is so important in the Houston heat!

8 months ago

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Angelique

Lack of communication between your company, myself the customer and the repair company and time to get repair done needs improvement.

9 months ago

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Joe Adamci

The technician came and replaced the control panel on my oven. He was very friendly and knowledgeable. All went well.

10 months ago

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Cheryl A Pringle

I loved the Maintenance Guy. He was Polite, He Explained my problem, & He was fast! Never had a problem yet

10 months ago

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Thomas Freeborn

Best warranty company. There is there's service. People always know exactly what to do and are always professional.

10 months ago

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Jennifer

I found it challenging to reach customer service, and even when I did, they couldn't assist effectively. I had a claim denied due to paperwork issues, which was quite confusing. Recently, my air conditioner broke down, and they refused to cover the repair costs, leaving me frustrated. However, they do respond quickly to claims.

11 months ago

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Lucius

I had a great experience with the turnaround time for claims, as they were quick to assist. However, I faced challenges with my air conditioner repair. After struggling to get approval for the needed fix, I had to pay out of pocket. Overall, the service was a mix of efficiency and frustration.

11 months ago

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Daniel Parra Gilroy, California

Terrible customer service, good thing I did not actually pay for this service.

1 month ago

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John Mua Valley Springs, California

No one has returned to repair my stuff yet.

1 month ago

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Shweta Srivastava

Great company for your home appliance warranty needs. Service can be scheduled and managed easily online. Reliable and efficient service 👍👍

1 year ago

Home Warranty of America Reviews