First American Home Warranty: Read 4,422 User Reviews From Real Homeowners

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Verified Customer

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Allen Bergstrom Klamath Falls, OR

Great coverage, easy to use. Have had 2 claims, both handled immediately with great results.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Verified Customer

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Terrance Andrew Revella Las Vegas, NV

Excellent company very prompt true professionals complete follow up immediate response

5 years ago

Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Verified Customer

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James Ingram Newalla, OK

I've only made one request and had to find the contractors myself and never got a call about my request. I had to call you find out the status.

5 years ago

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Verified Customer

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Deborah G Bakersfield, CA

They set you up with a contractor the same day and are very friendly and easy to communicate with.

5 years ago

Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Verified Customer

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Bev Francis Indio, CA

Quick response and follow through. The professionals sent to do repair have been excellent.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 4th, 2021

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Verified Customer

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Carolyn Johnson Redding, CA

Anytime I've had any issue anything under warranty at our house you've gotten this help so fast

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 4th, 2021

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Verified Customer

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Pat Fair Oaks, CA

Great at getting a technician out to look at the problem - a little slow with answers as to how to resolve.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Verified Customer

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Justin Eden Cottage Grove, OR

Communication was top-notch. Willing to negotiate to a fair rate without jumping through hoops.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Verified Customer

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Steve Okoli Bakersfield, CA

Customer satisfaction is excellent. Timely response to calls are very impressive

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Verified Customer

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Charley Mullett Wilson, NC

Great company with great support. Some kinks to work out with contractors in my area but overall highly recommend.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Verified Customer

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Catherine Madeja Walsh, CO

Good rates, great customer service, good communication/giving us status updates,

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Verified Customer

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Albright Castle Rock, CO

Pretty 3 service overall. I plan to use them again. Been with them for over 15 years.

5 years ago

Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Verified Customer

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Susana Summers Cape Coral, FL

They are nice and act fast. I called them 3 times and the service was fast and they use 3 companies

5 years ago

Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Verified Customer

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John & Norma Payton Antioch, CA

The provide 3 service. And when you call them with a problem they get to it fast.

5 years ago

Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Verified Customer

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Jack Lee Peterson Fort Worth, TX

They were very responsive, quickly diagnosed the issue and fixed or replaced with new.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Steve Myrtle Beach, SC

When I had an electrical issue, Frist American Home got it taken care of quickly.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Megan Benavides Vancouver, WA

Better rates and easy to sign up. They had better rates than American home shield.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Barry Doscher Waxhaw, NC

Prompt replacement of my microwave.They have been there the few times I needed them,

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Godwin Umejiaku Beaumont, TX

Good service and always come through after some hesitations in some cases. They are reasonable and considerate always.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Elizabeth Talley

I've always had good customer service. My repair appointments have always been in a timely manner.

5 years ago Edited January 10, 2024

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Henry O Woods

They have always honored our contract and if it wasn't covered, I was notified up front.

5 years ago Edited January 10, 2024

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Carol Sido Toledo, OH

When we needed them for home issues in the passed they were there for us in a timely manner!

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Roy Cash Collierville, TN

Personal and professional service is second to none; immediately responsive to service needs.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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April Maricopa, AZ

Allows for Online requests that can be placed 24/7. Contractors provided Prompt service.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Marisa Franklin Lake Elsinore, CA

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Mike Mount Royal, NJ

it was easy to file the claim online. And I received a fast response. Contractor showed up to do the work promptly

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Martin Gonzalez Selma, CA

I've had to summit two claims and they took care of the claims without any issues.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Mike Turner Jefferson City, TN

Very responsive when called upon. Courteous operators and local rep were impressive to work with.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Melvin Heaps Benton, AR

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Juan Ridgeway

Whenever you call them they always get on the job. I would recommend them to all my friends.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Jen & Richie Friedhoff

Always happy with the response time and completeness of the repair or replacement.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Anthony Kunkel

Always quick to respond to repair requests. Technicians are always polite and competent.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Maria

Pretty good service and response. We have liked the people who have serviced us except one for our garage door.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Tom

I've had a good experience with the company, plumbing problems and a quick resolution.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Richard figueroa

Good service need to let customer look for for someone if you cannot find someone to fix things

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Jim

Good value, rapid response when using website to report problem and receiving service

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Joan Erickson

I've had no problems with the service. Customer serive reps are very friendly and helpful.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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Scott Murray

Responsive, professional and easy to get a hold of! Even in this COVID-19 world!

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Verified Customer

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eddie perez

Very professional technicians; quality customer staff; prompt response; top notch company

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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Verified Customer

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Jesus salcedo

I rate them like this because their service is real good and help you on whatever you need help on

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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Verified Customer

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Williams

The few times I had to call customer service they were very helpful, professional and friendly.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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Verified Customer

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Phillip Whitaker

poor service on replacement of washer, has taken 3 weeks and still washer not installed. This is after several months of not fixing the original intermittent problem.

5 years ago

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Verified Customer

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robert lonergan jr

they have done everything we have asked. we call they take of our needs. they dont delay.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Jacqueline Wright

Service was great easy repair and it did not take long to get my repair completed

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Pat Kinnard

When my air unit went out they can right on and fixed once the problem was found.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Arif Kinchen

THEY NEVER LET ME DOWN. THE PROVIDERS THEY ALIGN THEMSELVES WITH HAVE BEEN TOP NOTCH!

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Pamela S Wells

Took care of issues with getting home items repaired like my heater and refrigerator.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 20th, 2020

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Verified Customer

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John Stotz

They have come through when most needed and their contractors have proven superb.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 20th, 2020

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Verified Customer

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Jose Cortes

Easy understanding of coverage. And best solution for your home and peace of mind.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Mona Gonzales

They take care of my issues. Great customer service and take care of issues quick

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

First American Home Warranty Reviews