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Verified Customer

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Johnell

They weren't able to resolve my issues. I needed to use it like a week or two ago. Make sure you actually read all the details, there's always going to be something that they're not going to cover.

1 year ago

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Verified Customer

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Steven

I like a choice. I've been with them for a long time. Its good service and everything is perfect.

1 year ago

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Verified Customer

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Patricia

It seems like every time I use my warranty my cost goes up for the year. There is a language barrier with the people that you call and talk to.

1 year ago

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Verified Customer

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Arthur Williams Plano, TX

Ease of filing request and turnaround of the vendor used to address issue on service request.

1 year ago

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Verified Customer

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Ping Jones Phoenix, AZ

Base in my experience, I am a satisfied customer. The repair guy was fast and knowledgeable.

1 year ago

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Verified Customer

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Forest Boardman, OR

My AC was out and it was 86 degrees in my house. The soonest they could have a technician come to check it was two weeks. I just paid for it myself.

1 year ago

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Verified Customer

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Mary Merritt Island, FL

I cancelled my policy this week because all my claims were being denied. What’s the point of having your warranty plan if I pay you monthly, each tech visit and the someone to really do the repair!?? Ridiculous!

1 year ago

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Verified Customer

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Steve Moffett Cookeville, TN

The hassle to get the reason I called across due to speaking to a person with little comprehension of the english language and being unable to clearly understand the representative.

1 year ago

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Verified Customer

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Vincent Junction City, KS

I had two other home warranty companies. Choice is no doute the best, fast and affordable.

1 year ago

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Verified Customer

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Joyce Los Angeles, CA

So glad I switch to CHOICE Warranty. Your vendor was very nice and did an excellent job!! JW

1 year ago

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Verified Customer

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Sharon Pettie Dallas, TX

This is the poorest excuse of a warranty company. They skirt to not pay every issue you bring to them. I need my electrical outlet fixed. They want me to produce the maintenance on the outlet??

1 year ago Edited July 20, 2023

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Verified Customer

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Aja Monroe, NY

I’m always paying more than they pay for the coverage. Every time I turn around it’s NON COVERED CHARGES TO BE PAID FROM ME. SMH THEY NEED TO DO BETTER

1 year ago

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Verified Customer

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William Prescott Valley, AZ

The repairman did an excellent job of identifying the problem and fixing the dryer in minimal time.

1 year ago

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Verified Customer

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Cecelia GA

Quick response to evaluate the problem. Just waiting for replacement of hot water heater.

1 year ago

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Verified Customer

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Jesse AL

I like the ease of making an appointment and the quality of service that I received.

1 year ago

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Verified Customer

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Daniel Houston, TX

Call me. Your highly vetted service providers are overcharging customers indirectly and your company has no clue about nor can the explain non covered charges.

1 year ago

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Verified Customer

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Jenna Joon Miami, FL

1 year ago

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Verified Customer

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Marvin Tampa, FL

Flexible appointment time. Did work without me being there!! Quick and professional too

1 year ago

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Verified Customer

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Binh Ukiah, CA

Choice is the best one for the company ever for the home insurance company Amazing

1 year ago

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Verified Customer

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Andrew Dietzman Chillicothe, OH

It has its positives and negatives, only got one 1 contractor and the rest have to go through reimbursement side.

1 year ago

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Verified Customer

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Rebeca Jalil

It’s always a pleasure to work with CHW. They have great companies that work with them.

1 year ago

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Verified Customer

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Marilyn Medford, NY

The technician was responsible and fixed my problem. He explained what he was doing

1 year ago

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Verified Customer

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Larry

Had trouble with the plumbing and they were very attentive and took immediate action.

1 year ago

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Verified Customer

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Ashfaq

My A/C went down so I called them and they immediately responded me and scheduled an appointment.

1 year ago

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Verified Customer

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Larry

They're very responsive. I think we're gonna have a good relationship. They're an outstanding company.

1 year ago

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Verified Customer

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Anonymous

My washer wasn't working right and it's only two years old. They got me service promptly.

1 year ago

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Verified Customer

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taeid derakhshan Plano, TX

The customer service is ok, but when you open claim till technician come to fix takes a week or more!!!

1 year ago

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Verified Customer

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Sonia Velasquez Apex, NC

This company is quick to take care of you and when you have questions they are easily answered.

1 year ago

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Verified Customer

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Gary Bowie, TX

Technician could not fix. Also said Choice denied claim. I called Chase, they approved. Tech did not have part said maybe 4 weeks. Terrable

1 year ago

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Verified Customer

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Fortunata Leesburg, VA

I LIKE THE SERVICE THEY OFFER GOOD SERVICE AND THEY ARE PROPMT IN THEIR SERVICE.

1 year ago

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Verified Customer

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Kenneth Valrico, FL

Professional appearance, on time arrival, got the job done quickly and accurately!

1 year ago

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Verified Customer

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Steve Easley, SC

Everything went good just had to wait a week to get the parts to fix the refrigerator

1 year ago

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Verified Customer

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Ronda Littleton, CO

Ive been waiting over a month to get my refrigerator repaired. Customer service is not helpful. Ive already paid the deductible and Im now paying out of pocket for all. Not sure how this us a good service

1 year ago

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Verified Customer

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Glinda Oak Hill, WV

I filed a claim for a washer repair on May 21st and it is yet to be completed. You don’t follow thru with a claim and ask how it went or if it was completed.

1 year ago

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Verified Customer

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Cindy Phoenix, AZ

The technician, (plumber) who came to house was very friendly and did a great job.

1 year ago Edited January 10, 2024

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Verified Customer

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Cecilia Greenville, SC

CHW was good when we first got it about 6-7 years ago. But it has gone downhill. My last claim took almost 3 weeks to get a repairman, and by then I had paid someone to fix it.

1 year ago

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Verified Customer

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Janet

They are all very professional. Compared with other companies I have used, Choice is the best.

1 year ago

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Verified Customer

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Neil

I got online, made the appointment, and the next day they came out and got it fixed.

1 year ago

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Verified Customer

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Mike

The technician was excellent. I would highly recommend Choice to any of my friends or family.

1 year ago

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Verified Customer

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Davidnancy

They came out about week and a half ago and it was really good. We had some problems with the guy before this one.

1 year ago

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Verified Customer

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Beth

I'm very pleased with it. They've always come through and done what needed to be done.

1 year ago

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Verified Customer

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John

Still waiting for the representative to come back with parts to dishwasher, he should have had enough time to order the parts and fixed it???

1 year ago

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Verified Customer

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Lance Beebe Sandusky, OH

I have requested help on two projects and neither have been completed. I live in a rural area and it is difficult to get service here.

1 year ago

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Verified Customer

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Paula Harvey, LA

They are fast to set up service calls within the week. Service company’s are awesome and

1 year ago

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Verified Customer

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Freddy Katy, TX

You save money but need to fight for a long time each claim, they just delay the process and request tons of things from contractors which takes time and effort.

1 year ago

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Verified Customer

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Charlotte Griner Charleston, WV

They have been very responsive and have chosen companies that are very qualified to do the work.

1 year ago Edited July 5, 2023

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Verified Customer

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Peggy Schreiner Parker, CO

When I reported a problem with my fridge, they were very quick to have a repairman out to fix it.

1 year ago

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Verified Customer

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Suzanne Brookfield, IL

Quick response to my request for a repair person. But I’ve been waiting 3 weeks for my gift cards so I can buy a new appliance

1 year ago

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Verified Customer

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Johnny Rodgers San Angelo, TX

Company rep. was pleasant and willing to listen. Have had no response from the service provider and thereby, no resolution to my problem with garage door opener. Very disgruntled and dissatisfied with overall experience!

1 year ago

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Verified Customer

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snave53 Raeford, NC

I love the coverage for the price. But I don't like how long it takes to complete a project.

1 year ago

Choice Home Warranty Reviews