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Eddie Chino Valley, AZ

Fast response by the technician. Found and fix the problem very quickly.

11 months ago

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George Sedona, AZ

All the repairs needed so far have been excellently done and very timely.

11 months ago

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Carl Atlanta, GA

Great customer service. Claims are handled promptly and with ease.

11 months ago

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Deb Peoria, AZ

Quick and easy service. The installer was also very professional and helpful.

11 months ago

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Lucille Greenville, TX

Quality service, efficient . Trustworthy. I would Recommend.

11 months ago

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Daniel Burgett Olathe, KS

Very prompt at fixing the issue. Garage door opener problems

11 months ago

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Tasha Ocala, FL

I appreciate the fact that I don't have to search for service professionals in my area.

11 months ago Edited October 3, 2023

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Verified Customer

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Pamella Huggins Marble Falls, TX

I am still waiting to have my washing machine changed out as there are no parts available. Hope to hear soon.

11 months ago Edited October 3, 2023

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Rick Bianchi Des Moines, IA

It is never explained that you have to follow there process. The technicians are not assigned promptly at all.

11 months ago

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Melinda R

The reps are not quite helpful and rude. The company doesn’t put customers first. The company also doesn’t replace just band aid the problem

11 months ago Edited October 18, 2023

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Anthony Edwards Buford, GA

Awesome!!!!! They arw very quick and efficient when in need.

11 months ago

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Verified Customer

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Tray Davis San Antonio, TX

Awesome guy, very knowledgeable of the situation and quick efficient service

11 months ago

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Verified Customer

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Larry

OUR A/C WENT OUT IN 110 DEGREE WEATHER AND SERVICE CAME OUT WITHIN 24HOURS AND REPAIRED THE PROBLEM

1 month ago

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Johnnie

I have waited weeks to get my air conditioner fixed. The company that was working with Choice Home Warranty stopped in the middle of the claim due to lack of payment from Choice Home Warranty.

1 month ago

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John D'Amico

The last few issues I’ve had were eventually fixed but it took a long time to get someone assigned and actually fix it

1 month ago

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Hermon Tincher

They had to call a second ac service technician but they had it repaired and paid for it.

1 month ago

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nes

This warranty is pointless. By the time it was all said and done it cost me an additional 200 to replace my microwave. I dread a major appliance breaking down before I find a new warranty company

1 month ago

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Michael

Broken tankless water heater. On 2nd week without hot water. Still don't have technician who can fix or even identify problem. Starting to feel like the $1300 spent on a multiyear warranty was a waste of money.

2 months ago

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Jeff

Our Refrigerator went out 3 weeks before they got someone to come and look at it. They Need to hire more technicians to take care of there customers who pay for the service.

2 months ago

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Scott Shapiro

They failed to honor their word and pay me for a claim on a dishwasher and now say the claim is closed. They owe me $270 which wasn’t even half the cost of a dishwasher with installation.

2 months ago

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Brad Stark

Choice home warranty denies every claim. On the rare occasion when they do pay a claim they give you a Lowes Gift card for half the value you need to replace the item. I do not recommend

2 months ago

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Thomas Abbate

Always had Great outcomes with you. This time with the a.c. Repair was not good it happens

2 months ago

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NGV 12

Ease of scheduling appointment needs to be user friendly the service people have been excellent

2 months ago

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Konstantinos Simotas

They stepped into a problem I had with my air conditioner and the problem was fixed.

2 months ago

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Veronica Strange

The fast service was great but I didn’t expect to have to pay so much out of pocket as I did have insurance.

2 months ago

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Kyle Lisa

We are not that satisfied with Choice Home Warranty and their customer service is very poor.

3 months ago Edited June 21, 2024

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Patricia Marsh Shelbyville, TN

5 months ago

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mary beth hughes Kingwood, TX

6 months ago

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Sandra Buchanan Jacksonville, FL

Great customer service Lady of her word and called back when she said she would and honored the prices she told me.

6 months ago

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Theresa Harvey

Do not notify customer of changes on their bill. This is a problem and it happens every time my premium is raised without an explaination.

6 months ago Edited April 25, 2024

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Joshua Barton

Great experience they let me know the status of my work order and had the technician keep me updated

6 months ago Edited April 3, 2024

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iris Kuhn Birmingham, AL

We have had good service in the past and I'm anticipating good service on my new claim. Our garage door is our of sync.

6 months ago

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Nancy Fain Los Angeles, CA

The response from Choice was very timely. They have been very good to get us a technician when needed.

6 months ago

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Orlando Jordan

Fine young gent very much knowledged in his field. Cesar, was also courteous and pleasant. Thank you!

6 months ago

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Ruby Hall St Louis, MO

I liked everything about the company. Iike not having to worry about the full cost of repair and replacing appliances

6 months ago

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Michael Graham Baltimore, MD

I was impressed with the speed of response and quick diagnosis. We have a repair scheduled within a weeks timeframe!

6 months ago

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JoAnn Heidmous Page, AZ

Getting a qualified worker to solve my problem with a guarantee. They have always done an excellent job!

7 months ago

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KATHLEEN TRIMMER

Took too long to get my hot water heater replaced but happy with the end results. Technician that did the work was great

7 months ago Edited April 2, 2024

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GARY A WATKINS Tulsa, OK

7 months ago

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Peggy Campbell Brenham, TX

Our water heater had a leak. The technician came and sent in that it was irreparible. You denied the claim and noted it was the holding and storage tank that were the problem. Well, it was leaking so it is not covered. How do you fix an irreparible leak? I will not recommend you to anyone.

7 months ago

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john P halligan

Waiting until2/28 for a fast moving item is not a CHOICE service option .With a new born baby and five adults adds up to a lot of laundry . ANY improvement will be appreciated and also a plus when renewal is due

7 months ago

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Mary Syiek Indio, CA

Excellent website. Salesperson was knowledgeable and not pushy. Told me all I needed to enter into a contract.

7 months ago

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Maliya Fu Upland, CA

It was easy and simple to get the quote. Your price is better compared to your competitor we currently have.

7 months ago

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Charles Brown Harrison, AR

I was very upset due to it would have cost you all $943.00 to repair my wash machine. Instead of repairing it you all decided to replace the washer. For $343.00 I don’t no what planet you all live on but $343.00 want replace a Maytag wash machine.

7 months ago

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Jonathan Diehl Myrtle Beach, SC

Peace of mind and value. Pretty prompt service. Good contractors, mostly Sears home repairs who know what they are doing.

7 months ago

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Thomas Elizabeth City, NC

Listened to my questions,found a plan that fit my budget.no high pressure.great experience thank you.

7 months ago

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L.G. Olmsted Vero Beach, FL

Your choice of technicians is ok however discussing a proposed claim takes far too long. Was told it would be yet another week before I could even discuss with a case manager. Meanwhile I go without replacement article

7 months ago

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James Robinson Cleveland, OH

I was very satisfied with the customer service and issue should be resolved soon hopefully within the next 24 hours

7 months ago

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Leon Banks Houston, TX

The price is what got me. The rating moved me to your company. The representative was very helpful and attentive.

7 months ago

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tom morgensen Sunset Beach, NC

Being able to review and signup on/line is really convenient and free from dealing with it by phone !!!

7 months ago

Choice Home Warranty Reviews