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Verified Customer

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Charles Ayala Houma, LA

Great customer service! Process of filling and repair was super easy!

10 months ago

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Verified Customer

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Donna Testerman Prairie Village, KS

Love being able to submit a claim online and get such fast service.

10 months ago

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Verified Customer

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Martin Loudon, TN

Very responsive to issues and very comprehensive in coverage.

10 months ago

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Verified Customer

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Lee

Long time to set appt. CSRs only respond from script. Parts backordered. Poor communication. It shouldn't take months to have repairs accomplished.

10 months ago

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Verified Customer

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Minnetta Heidbrink Metairie, LA

I received a very fast repair service and an efficient plumber.

10 months ago Edited November 8, 2023

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Verified Customer

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Walter Thomas Atlanta, GA

My ac unit been down for the whole summer and I had to get my own tech and I am still waiting for them to approve the claim. I never seen nothing like this before in my life,

10 months ago

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Verified Customer

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Laura

Excellent response time and repair. All were accomplished on the same day.

10 months ago

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Verified Customer

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Adam Philadelphia, PA

Easy to schedule. Quick to respond with assigned repair company.

10 months ago

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Verified Customer

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Shanker

Very responsive in arranging help on claim locked in quickest possible time

10 months ago

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Verified Customer

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Michael Williams Albemarle, NC

I liked how easy it is to file a claim. The customer service was great.

10 months ago

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Verified Customer

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Beverly Evans CA

The ease of getting a claim # and direct contact with the appointed vendor.

10 months ago

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Verified Customer

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Cassandra Lloyd Matthews, NC

I have used this once. I received timely and knowledgeable service.

10 months ago

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Verified Customer

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Raymond Heard

It is absolutely necessary to. I have save a ton of money in most cases.

10 months ago

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Verified Customer

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Karen Lee St. George, UT

Still nothing, this company is the worst! All they want is more pictures of the same stuff. Do not waste your time or money. It has been a month and no hot water heater!

10 months ago

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Verified Customer

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Steven Clark TX

I can’t get anyone from this organization to satisfactorily get answers to a problem I’m having. They use vendors who are incapable of completing assigned tasks.

10 months ago

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Verified Customer

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Jeff Wright Huntington, WV

When repairs were needed CHW took care of it all with no hassle. Great company.

10 months ago

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Verified Customer

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DatBoiBest TV

So far so good, had to use it for my reKey. Ease, quick scheduling, no issues

10 months ago

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Verified Customer

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Phyllis White Denver, CO

Communication was not good request for a supervisor is never returned calls about complaints were not addressed or returned

11 months ago

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Verified Customer

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Sydney Arroyo Grande, CA

Very happy with the quickness and efficiency of service. Worth every penny.

11 months ago

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Verified Customer

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Barry

I needed them once, they came out and repaired the problem . Did a great job and I'm pleased

11 months ago

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Verified Customer

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Stella

I've been with them for a couple of years. Not a great response, but it's fair. Price went up too much at one time.

11 months ago

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Verified Customer

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Anonymous

They kept me informed. My furnace went out and they sent someone to fix it, so it's fixed.

11 months ago

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Verified Customer

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Ron

We had a water heater fitting leaking and they came and fixed it.

11 months ago

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Verified Customer

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Zaleata Walker Crete, IL

I like that fact that there is always someone there in case of emergencies.

11 months ago

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Verified Customer

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Enicasio Lopez Jr

I like the immediate response from the tech. He kept me in the loop of time of arrival

11 months ago

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Verified Customer

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Sankar Muthukrishnan Euless, TX

Excellent service Exceeded expectations, very professional techs

11 months ago

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Verified Customer

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Marieta Gilbert, SC

The technician did a great job and was very timely with his appointment.

11 months ago

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Verified Customer

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Cornelius Antwine Vicksburg, MS

Speed of getting in contact with me when I initiated the problem.

11 months ago Edited October 18, 2023

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Verified Customer

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Kevin Brown Aberdeen, MS

Like the flat fee but did not like the quality of workmanship and not being able to choose provider

11 months ago

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Verified Customer

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Kim Rua El Paso, TX

Had Choice come out for a dryer issue. Timely, courteous and fast.

11 months ago

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Verified Customer

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John Maumelle, AR

They were very quick to get someone when no one was available.

11 months ago

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Verified Customer

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sue Plainfield, IL

They repaired my claim and was little out of pocket expense for me

11 months ago

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Verified Customer

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Jacques

I am still waiting for my dishwasher stipend. It doesn’t cover the cost of the cheapest dishwasher at Home Depot, nor does it cover installation. Totally unsatisfied.

11 months ago

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Verified Customer

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Carl Philadelphia, PA

on line contact and some times quick service. but sometimes the contractors seem a little shady !

11 months ago

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Verified Customer

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William Texarkana, TX

Your reply to our repair request was very fast and refreshing.

11 months ago

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Verified Customer

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Patrick Walker Guston, KY

This rating is for the people whom actually complete the work.

11 months ago

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Verified Customer

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Richard Jarrell TX

A outstanding job on replacing GFI to get power 🔋 back in the garage.

11 months ago

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Verified Customer

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Chase Sheda Corpus Christi, TX

I am very happy with Choice Home Warranty... no hassle or anything.

11 months ago

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Verified Customer

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Jefferson Breen Los Angeles, CA

We have been waiting over three weeks to hear from a technician re: our refrigerator that is not working. Have called but still no response. UNACCEPTABLE!!

11 months ago

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Verified Customer

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Kristen Gruendler St Louis, MO

They are very responsive. We have had nothing but a great experience

11 months ago

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Verified Customer

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Mike Glor Kansas City, MO

Monthly premium is a little high but its better than paying full price for all the insured items

11 months ago Edited October 6, 2023

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Verified Customer

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Indrajitsurekha Cary, NC

One claim was very good and a second claim was very bad and the customer service dept. did not offer any help for the bad claim #213801472.

11 months ago

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Verified Customer

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Konrad Summers Los Angeles, CA

The time it has taken to resolve my only claim has been extensive, So I am not willing to give full throated review.

11 months ago Edited October 18, 2023

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Verified Customer

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David

Great response , seems the wrong part was sent to Bennet and sons they couldn’t finish the job

11 months ago

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Verified Customer

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Laurie Marks Nashville, TN

Great product for the money. Easy to book service request online.

11 months ago

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Verified Customer

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Iris Castro New Windsor, NY

Your staff are great and the technician provided me excellent services

11 months ago

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Verified Customer

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Peggy Enright Philadelphia, PA

VERY UNHAPPY. Refusing my need for a new water heater with some lame reason saying it is commercial..ha! It is in my home...which IS Not commercial !!!

11 months ago

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Verified Customer

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Mae

They connect you to the right people. Security should be an issue.

11 months ago

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Verified Customer

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Laura Dallas, TX

The technician was very efficient and worked in a timely manner

11 months ago

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Verified Customer

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David Gellatly Savannah, GA

The tech was great, All went well, Tech was polite and professional

11 months ago

Choice Home Warranty Reviews