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Verified Customer

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Justin berk Delray Beach, FL

Customer service has been five stars as well as the technicians who have fixed my appliances

1 year ago

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Verified Customer

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Maricela Ritsos Minooka, IL

They told me i had a appointment schedule with a contractor that doesnt even work with Choice warranty anymore. Still waiting over a month for them to send out a plumber.

1 year ago

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Verified Customer

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Steve Chicago, IL

Not being able to pick your own service provider. Customer service isn't always helpful and there are "gotcha" loopholes

1 year ago

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Verified Customer

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Edward Rainwater

They make offers but don't replace your covered items!

1 year ago Edited January 10, 2024

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Verified Customer

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Allyce Junction City, KS

It took almost a month to get someone to come look at my issue but once they did come it got fixed that day no problem.

1 year ago

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Verified Customer

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Tim Kohler

Did not cover an obvious issue. Water heater leaked and they could not get a service person there for 5 days. I hired another plumber just to shut the unit off and disconnect it so they could drain it. As a result Choice said they could not determine the issue. Horrible.

1 year ago Edited January 10, 2024

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Leo Davenport Las Vegas, NV

My ice machine stop working over three months ago. Home Choice has not repaired it. They tried 12 times and then just stop. I would not recommend it to my worst friend. They need to be investigate as to contract response .

1 year ago Edited January 10, 2024

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Verified Customer

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Mario Evans, GA

I need Choice for a microwave repair and the gentleman came out and said that he wasn't gonna look at it because it was dirty. I was kind of upset.

1 year ago

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Verified Customer

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Neil Vicksburg, MS

With my experience dealing with their resolution team is very good, outstanding. Dealing with their case managers and customer support team, not good at all.

1 year ago

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Verified Customer

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Maria Riverview, FL

Excellent service , they response to your request quickly and gets the job done.

1 year ago

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Verified Customer

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Janet Price Louisville, KY

They have prompt service and we have been pleased with the technicians they have sent

1 year ago

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Verified Customer

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Joyce mckendall Houston, TX

Efficiency of service, easy to use web site, knowledgeable and polite service employees

1 year ago

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Verified Customer

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Scott C. Miley Sherrills Ford, NC

Bait and Switch; Took 3 months to assign a "technician" for service and claim was immediately denied the day after the "technician" arrived. The service company that arrived was NOT a pool service.

1 year ago

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Verified Customer

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Troy Desoto, TX

I needed a motor for my swimming pool and they provided one without any inconvenience.

1 year ago

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Verified Customer

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Nicole & Brain Stockton, AL

The prices are great. A couple of weeks ago my heater went out and the process was pretty fast.

1 year ago

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Verified Customer

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Arcine Greensboro, NC

Great experience on getting the job done quickly and using good companies to do it

1 year ago

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Verified Customer

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Claudius Francis Norfolk, VA

There always ready to help & set up technician we go are great. Alsome company.

1 year ago

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Verified Customer

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Rajeev Pillai Katy, TX

Great customer support, On time support translating into great customer experience

1 year ago

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Verified Customer

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Gary Reeder Early, TX

Fast response vendors easy-to-use knowledge of products and fast friendly service

1 year ago

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Verified Customer

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Sheri Wellen Collinsville, IL

I've only had one problem, but it was resolved. Everything else has been smooth.

1 year ago

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Verified Customer

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Melvyn Lyvonne Blackwell Kinston, NC

First experience with a home warranty company so it's a wonderful first time experience.

1 year ago

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Verified Customer

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Raymond A Wright Katy, TX

I have been with this company several and they have always handled the claims as promised

1 year ago

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Verified Customer

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S. Stiner Tuttle, OK

I've had several claims and am happy with results and have been with them several years.

1 year ago

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Verified Customer

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Eric Clermont, FL

Ease to open a claim. Quick response to claim. Vendors professional and knowledgeable b

1 year ago

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Verified Customer

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Thea Brooks Scotland Neck, NC

I am very satisfied with the service I received when my washer stopped spinning.

1 year ago

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Verified Customer

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Shirley jones Clermont, FL

Person who came was very unkind. Said he was guilting his job not doing this anymore made a mess of air conditioning unit. I called Davis air to fix my unit that he had messed up

1 year ago

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Verified Customer

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Maria Garcia Lakewood, CA

I placed a service call for my refrigerator over a month ago, I have called and filed a complaint and my fridg is still not working. I have missed 4 days of work and the technicians just don't show up.

1 year ago

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Verified Customer

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Marcie A Perry Parkville, MD

Great contractor who does great work. He was honest with the problem and how to fix it

1 year ago

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Verified Customer

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Jaqulene E. Cantley Oxford, NC

Our horrible experience with Choice has left us in the red $4,000. The company you hired charged us. Since it was your company, you should take care of this and refund us our money; and never use this plumber again!

1 year ago

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Verified Customer

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Ernesto Mobile, AL

They have great service. Every time I had to use them, they always did a great job.

1 year ago

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Verified Customer

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Maria San Antonio, TX

So far, no problems with them. They were always there when we needed them and they're affordable.

1 year ago

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Verified Customer

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Jay / Sophia Gwynn Oak, MD

Up until today it was fine. I'm still waiting to hear back from a case manager regarding my situation. I had to come out of pocket for something that I would have thought was covered.

1 year ago

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Verified Customer

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Sandra Jamaica, NY

They always give good service. They're very professional and they do what they say.

1 year ago

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Verified Customer

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Jane Westerville, OH

I call and I get service within the next couple of days, usually within the next day or so.

1 year ago

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Verified Customer

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Art Fountain Hills, AZ

Their response is pretty good. There's times where they couldn't find nobody to help me out. Nobody seems to want to do the job.

1 year ago

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Verified Customer

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Jeffrey V Lee Sacramento, CA

Super quick responses for scheduling and techs on board for identifying and resolving problems.

1 year ago

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Verified Customer

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RAJAN VARGHESE Charlotte, NC

Good response very responsive good service and faster service everything went well

1 year ago

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Verified Customer

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RONALD WONG Gilbert, AZ

Very good service , very fast response, great for my value for the money up front

1 year ago

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Verified Customer

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JoAnn Crenshaw Merrimac, MA

They've been there for me. Sent someone out or allowed me to find my own contractor. or

1 year ago

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Verified Customer

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Barbara Devese Clinton, MD

They are responsive and the times I have used the service I haven't had any problems.

1 year ago

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Verified Customer

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Joel and Kathy Davisson Palm Coast, FL

1 year ago Edited January 10, 2024

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Verified Customer

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shewa abebe Las Vegas, NV

great service fast responds , the technicians are proffesionals they know their job wellll

1 year ago

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Verified Customer

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Kathleen Hagan Manteca, CA

They were very polite when I spoke with them and they sent techs out in a very timely manner

1 year ago

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Verified Customer

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Martha V Garcia Las Vegas, NV

Have to get like an additional approval when they come out. Also I had to wait about a week on a leaking toilet. It should be considered an emery.

1 year ago

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Verified Customer

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Angela Davis Gaithersburg, MD

Overall a good value for your money. The warranty really does work and the customer service is improving.

1 year ago

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Curtis Johnson Oswego, IL

I've had two repairs (refrigerator and dryer)repairs and home warranty was on time and efficient great job

1 year ago

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Karen Russo Hickory, NC

After I received the parts for my dishwasher, the wait-time to have a technician install was over a week.

1 year ago

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Verified Customer

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Elizabeth A Montecalvo Chepachet, RI

Because they can never find any technicians unless it's for appliances. Then I end up having to find a technician and after my technician put in his report they wanted it broken down more.

1 year ago

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Verified Customer

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Christina Midland, TX

I have had poor experiences with technicians. One technician was great though, but I could hear the representative yelling at him through the phone trying to confirm that it was my fault so they didn't have to cover it.

1 year ago

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Verified Customer

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Michael Gregory Macon, GA

I had to get the heater fixed and they came within a couple of days and got it fixed.

1 year ago

Choice Home Warranty Reviews