2-10 Home Buyers Warranty: Read 4,054 User Reviews From Real Homeowners

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Verified Customer

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Karen Virginia Beach, VA

The representatives are direct, knowledgeable and provide immediate feedback for me. They are responsive to my questions and requests. I recently used it for my water softener that needed to be replaced and I was given the option have having it done through 2-10 or receiving a pay out and having someone else install it. I was very happy, I received the check sooner than promised.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for all the positive feedback. We’re glad we could make protecting your home simple and economical. That’s our goal at 2-10 Home Buyers Warranty!

Jun. 21st, 2021

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Verified Customer

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Deena Sherwood Gaithersburg, MD

They have resolved my issues but sometimes it takes a long time. If they can’t repair it, replacing it can take a long time. They do take care of things for the customer. The only thing that I don't like when I've called them, I've had to wait a long time. They are a really good company for reliability and fairness and I would recommend them.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for all the positive feedback. We’re glad we could make protecting your home simple and economical. That’s our goal at 2-10 Home Buyers Warranty!

Mar. 16th, 2021

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Verified Customer

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Braheem A Mccain Huntersville, NC

Everybody at 2-10 is responsive and helps, but I think sometimes it gets confusing with vendors and takes a while to get a part. We just used the warranty in January. We had our refrigerator stop refrigerating--basically it would not keep cold--and we put in an online request, which was great. Within 24 hours we got an email saying our request was received and that we would have somebody come out and take care of it. Unfortunately, it took a week for this to happen, and the guy who came out said that he wasn't qualified to service our refrigerator, so he sent it back to 2-10 and then it took another week for a second and then a third vendor to be assigned to our ticket. By the time the third vendor came out, he said that whatever the first vendor had said was incorrect, and he just changed out the cooling element. So, it took about three and a half to four weeks for our fridge to get fixed so that was an issue that we had.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Braheem, we’re happy to hear that you had a great experience with our services. We want to apologize for the issue you had with the independent service contractor we dispatched.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to make sure that you have a more positive experience next time. Thank you for your feedback.

Mar. 16th, 2021

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Verified Customer

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Don Mcgeorge Tucson, AZ

You guys have actually done a pretty good job at responding. When I call you guys up, you try your best to get the best service I could get in the shortest time. We have really only had one problem in the middle of the summer we had our air conditioning unit go out and someone couldn’t come out for one week and here in Tucson that's not good enough so we had to call somebody else and have them come fix it sooner. I could give you two more examples of times I have used my warranty. I have my washing machine break you had a guy come out he repaired it and fixed it and the service charges now up to a hundred dollars but Hey I said just everything going up, that's one example the guy was very courteous the guy was really did his job and he's quick in fact he's out he was on time here recently I had my hot water heater go out and I learned that number one did you replace the hot water heater yes he did but it doesn't cover anything else but the person who actually had to take the old one out and put the other one in I had to pay for that and any damages just to the house cause by the hot water heater of course I had to have my home insurance pick that up.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Don, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Mar. 17th, 2021

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Verified Customer

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Deborah Cummings Columbia, MD

When I call to talk to someone, I can tell them what's going on and usually within twenty-four to forty-eight hours, the company that contacted will get in touch with me. I've actually called them several times about different items like one was my microwave wasn't working or another time my dishwasher wasn't working in some cases the company they hired was able to fixed it that day in other cases it sometimes took weeks to get the part available where the company or 2-10 to figure out who's got the cheapest part and get it back to me. So far, the people that they've gotten in touch with me have been pretty decent and know what they're doing--2-10 tries to get better people to your home.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Deborah, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Mar. 17th, 2021

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Verified Customer

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Doneisha Myers Montgomery, AL

They're always prompt and make sure that my service is conducted satisfactorily. The first time I used it was with my air conditioner, there was the problem with one of the coils. The gentleman came over and took care of the issue for me within like twenty to thirty minutes. The service is excellent--it's top notch. I don't have any complaints.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Doneisha. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Mar. 16th, 2021

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Verified Customer

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Aurelius Sumpter Blythewood, SC

My experience with 2-10 has been very positive because of no hassle, good questions, good feedback, and good follow-up. The service provider came in to make a repair on our oven. They had the wrong part went back, ordered the right part, came in to make the repair we still receive the same fault, came in and made a replacement to a sensor and the fault went away. 2-10 got the repair person out to the house, paid the deduction, and checked in until the repair was done.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Aurelius, we’re glad you had such a great experience with our contractors. They work really hard to keep your home humming when you need it most. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 16th, 2021

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Verified Customer

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Dannard Waller Columbus, GA

The staff on the phone was always very friendly and when the people came to do the work, they were very professional and did a good job. They respond very quickly and they do their work well. There was trouble with the stove and they came and took care of the problem very well and ordered some parts and put them in and now the stove is working quite well.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks so much for the flattering review. Comments like yours show why so many folks trust 2-10 Home Buyers Warranty to protect their homes from the unexpected. We’re ready to help you when you need it again!

Mar. 16th, 2021

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Verified Customer

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Bradford Lenox Old Hickory, TN

I think that it's a cool service and it's very helpful and we've definitely utilized it but I think there's potential problems with getting a contractor to follow through. The first three times we filed for claims, the work was great. This last one has been very unsatisfactory because the contractor that 2-10 is using is a terrible communicator. Well this last time, our heat has been stuck on. We had a company out and he figured out what the problem was really quick, told us what it would be--that was a month ago--and they're just waiting on a part. He says he's waiting on 2-10 to order the part 2-10 says they're waiting on him to order the part. I've called about ten times and I can't get ahold of the contractor. I've called 2-10 Warranty and we're in the middle of a pandemic so I have to wait on hold for about twenty minutes every time I call and then I get told something different every time. I would say for the most part, my experience with 2-10 has been really great. I think the inter-company communication can be really tricky--the only time I've gotten a 2-10 employee to call me has been when they were trying to sell me something.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bradford, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Mar. 16th, 2021

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Verified Customer

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Horace Middletown, OH

We've always had excellent service and very quick response time. Recently, the heat pump in the basement had stopped working and they came out here within a few days and repaired it. That was excellent, I was happy with that. One more thing--we had a microwave in the drawer and we've had problems with it since it had been installed. 2-10 replaced the microwave in a drawer with a different brand at no cost to us whatsoever. I would recommend 2-10 just because of that one thing and I just think they've really gone above and beyond in service for us.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Horace. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 16th, 2021

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Verified Customer

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Darleen Gaff Laurens, SC

Every time I needed to call, I've gotten direct answers to my questions and the help that I needed. I just used my warranty a month ago on a hot water heater that need to be replaced. They were very prompt in getting the help I needed and the reimbursement from the payment that I had to make. I've been very pleased with the policy and plan to renew it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Darleen. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 16th, 2021

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Verified Customer

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Carol Shack Charlotte, NC

We always get someone to come up right away and with the exception of a couple of times which didn't really have anything to do with 2-10 but the contractors that they recommended but we've always had excellent service over the course of maybe fifteen years. Just recently, we had a leak in our upstairs toilet. We called in the morning and they got someone here within 48 hours. We're really happy with it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks Carol for sharing the excellent experience you had with 2-10 Home Buyers Warranty. This is the kind of feedback that makes working in the home warranty business so fulfilling. Happy home owning!

Mar. 16th, 2021

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Verified Customer

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Debbie Varley Tucson, AZ

I'm a real estate agent and I use 2-10 Home Buyers Waranty with my clients. The service is smooth and efficient with no hassles. Customer support is quick to respond and follow up. Just two weeks ago our microwave broke, and they sent a technician out to assess the cost of the repair. He made me a cash offer to buy a new appliance or give me a new appliance, I took the cash and now I have a new microwave.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Debbie. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Mar. 5th, 2021

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Verified Customer

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Becky Allen Godfrey, IL

I am a realtor, and in my office we almost exclusively use 2-10 Warranty for our clients. This winter, my blower from my furnace quit working. I called on a Sunday and somebody was out Monday morning. I was very pleased, like I said, I've been kind of selling it to my clients for years and just bought mine a couple years ago and was just very happy with the response time and the professionalism of the vendor who came to do the repairs.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Becky, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Mar. 5th, 2021

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Verified Customer

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Chris Bedell Northville, MI

Well I had used other companies and then I found 2-10 online and they seemed to cover more stuff for a little bit less money than I was paying and I've used them a few times and they do work very well. I had a problem with my dryer and they came out and fixed it and changed the parts out and it was a good experience. They get the people out quickly to service your problems, and seem to go out of their way to make sure everything's done.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks Chris, for your excellent rating for 2-10 Home Buyers Warranty. We’re always looking out for our clients, and it’s great to hear when things go so well. Thanks for your continuing business. Happy home owning!

Mar. 5th, 2021

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Verified Customer

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Betty Mitchell Smyrna, GA

I stay with 2-10 Home Buyers Warranty because I know that I'm going to get service when there is a failure in my house. I've had my warranty for thirteen years now almost and every time I call, everybody is professional, is courteous, knows what they're doing, and listens to their customers. They've always been responsive, and I've never had an issue that they failed to address and that's why I stay with them.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Betty. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 4th, 2021

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Verified Customer

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Anonymous Marietta, GA

2-10 is just an excellent and reliable warranty company and I highly recommend it. There's always a quick response when it when a request is put in, there's a quick response from contractors, regular follow-up to ensure that things are going well, and they reach out if there's any delays or anything like that. They have excellent customer service. We had an issue with the toilet. It was a leak in the back of the toilet and the plumber came in, assessed it, and took care of it fairly quickly and we have not had an issue since.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 4th, 2021

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Verified Customer

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Richard Carolina Beach, NC

Every time I call them, they are prompt to answer and take care of what I ask for. I used them recently to repair my heat pump and someone was out here two days later to fix it. The problem happened again the following week and they came back quickly to make sure it was really fixed. I'm very happy with how it all worked out. Another time, I needed new locks for the house and they sent me a check to reimburse our expense.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Richard, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Samuel Arlington, TN

I had to use 2-10 Home Buyers Warranty because it was part of the purchase of my home. They have been very responsive and I've had no issues with them so far. Even if something isn't included in your contract, they point it out and tell me next time how to renew in the future so that it is covered in the future. I've used them several times and they always come quickly to fix things we need fixed. They come to our house in a timely manner and take care of the particular issues we have.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Samuel, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Feb. 8th, 2021

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Verified Customer

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Donald Mesa, AZ

We've had 2-10 Home Buyers Warranty for 17 years and just renewed with them again. We had our refrigerator go out and they gave us options on what we could get to replace it. We were very happy with what they presented to us. They are quick to respond and it doesn't take more than a few hours to hear back from them. They are a little pricey, but it's worth it for what they give in their product.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Donald, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 8th, 2021

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Verified Customer

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Jeffrey Seminole, FL

Our real estate agent recommended we get 2-10 Home Buyers Warranty since they're the best. So far we haven't had any problems with them. Recently, our dishwasher was leaking and they sent someone out the next day and fixed it right up. We haven't had problems with the dishwasher since then. It's a good value to go with them and we've been very satisfied customers.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Jeffrey. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Vanessa Tucson, AZ

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vanessa, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Michelle Wendell, NC

Overall a 3 company. I have used them multiple times, multiple years. The repairs usually get done within a reasonable time. The point is: they are a repair company. So they will always try to repair. I have had one issue and that was with my very old stove. The parts literally were not available anymore! The communication between departments was terrible (cuz they are all working from home) and I literally did not have my oven/stove for 7 weeks!! TONS of phone calls. So that was VERY stressful and they would NOT budge and get done what needed to be done. Other than that claim, everything else has been repaired satisfactorily. I am glad I have had this warranty, it has saved me a lot in getting repairmen out to the house!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Michelle, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 4th, 2021

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Verified Customer

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Sue Flower Mound, TX

Everything is always handled quickly. Somebody always gets back to me with information. They act more properly than any other warranty that I’ve previously. What I pay more month is reasonable. The people they send out are always qualified. My garbage disposal was leaking over the holidays and they got right back to me to give me the name of the plumbers, though they couldn’t come to me for a couple of days because of the holiday.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Sue, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 9th, 2021

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Brandy Hodges

2-10 is peace. Beyond grateful for such a honest company that actually does exactly what they say they will do. Thank you!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Brandy Hodges, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 26th, 2024

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Chris Gault

Had them now for two years and have been worth every penny. Have been able to get the techs out to fix water heater and AC for just a basic service fee.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Chris Gault, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 13th, 2024

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im4reelru

Great way of not being surprised by a big expense when you least expected. Very good coverage, customer service and updates. I would not use any other warranty company.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi im4reelru, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 12th, 2024

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Kristen Board

Absolutely horrible horrible horrible experience with 2-10. Words cannot describe. The contractor they used was incompetent and installed our water heater incorrectly so it was working incorrectly after just a few months (and permanently damaged) Then 2-10 refused to take any accountability or pay for the damages caused due to their and/or their contractor's error. My "escalated" claim is still not resolved even a whole week later. And I have been calling every day. The customer service agent assigned to my case even complained to me about how much phone tag she had to play.... when that is her job. Absolutely horrendous nightmare! And still not resolved!!

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Kristen Board, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 30th, 2024

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Tomorrow Lofton-Pickens

**Diplomatic Review of 2-10 Home Warranty Service** Our experience with 2-10 Home Warranty over the past few months has been mixed, particularly with regards to their service providers. We've had several occasions to utilize our warranty for our AC unit, with River City Heating and Cooling being assigned to us each time, despite our preference for an alternative provider. Our recent interaction highlighted some procedural concerns. After a less-than-satisfactory service call where River City Heating and Cooling used a bolt to secure a damper switch, subsequent issues arose. When discussing this with 2-10's customer service, it was disappointing to find that details of our previous communication were not accurately recorded, impacting the resolution process for the broken damper handle. Ultimately, 2-10 declined coverage for the damper handle repair and advised us to contact River City Heating and Cooling directly. This ongoing reliance on the same service provider, despite recurring issues and temporary fixes, has understandably left us questioning the effectiveness of this partnership. Furthermore, our experience extended beyond HVAC repairs; we encountered similar frustrations when another assigned company failed to resolve issues with our dishwasher, despite the service fee paid. Moving forward, it would be beneficial for 2-10 to consider diversifying their network of service providers and implementing more robust protocols for evaluating and monitoring these companies. Addressing concerns promptly and effectively during initial service calls would significantly enhance customer satisfaction and minimize repeated complaints. In conclusion, while appreciating the coverage provided by 2-10 Home Warranty, we encourage them to prioritize service quality and provider accountability to better serve their customers' needs. We remain hopeful for improvements in their service delivery and provider selection processes in the future.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tomorrow Lofton-Pickens, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 24th, 2024

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Chad Pettingill

Besides waiting on hold forever to file a claim, it was easy from there on out. Tech called me later that day and was out the next day to inspect. Came back 2 days later to fix it. Was great!

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Chad Pettingill, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 19th, 2024

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Verified Customer

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Valerie

This last experience was fine. My refrigerator went on the blink. The defrost isn't working, and the gentleman came out, and they have issued me a check to give me a new refrigerator.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Valerie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Eric Burlington, NC

I have been a loyal customer for over 14 years with (2) homes. In that time I am starting to notice that several of the contracted venders are shady and provide shady repairs which I have had to come out of pocket to have the repair fixed.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Eric, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 31st, 2024

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Home warranty

The very best #Warranty company in the United States!

6 days ago

Reply from 2-10 Home Buyers Warranty

Hi Home warranty, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 16th, 2024

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Jacqueline Glass

2-10 was timely in sending out a company to look at my furnace. O'Brien Heating and Cooling company provided outstanding service through their technician Robert who was the knowledgeable, well-informed young man on Heating and Cooling system. Who was concern of getting the units to their best capacity. He also was friendly, pleasent, personable.

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jacqueline Glass, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 9th, 2024

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Verified Customer

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Tammy Owensboro, KY

I just had to have my original furnace replaced. 2-10 Home Buyers Warranty handled the process easily. This has been a very useful investment for me as a senior, single, home owner.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tammy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Verified Customer

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Anonymous

Whoever had attended the problem, they actually were able to do that. Except one time, it took more than two weeks to get the parts ordered. So that's the only difficulty I had, I didn't get a chance to get it fixed quickly.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Michael

So far, I'd say it's worth it. I trust them. They usually get back to you the same day or the next business day and they have a technician go out there and look at what you need.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Anonymous

The support has been good. After talking with the representative, they did also remind me that it was even easier to log on to the website and to track or file a claim. So that was good information also. I definitely recommend it.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Charles

My A/C had a draining issue and it flooded the house and I did 2-10. They sent the guy out. He fixed the drainage issue and replaced all the piping within two days, so it was pretty nice.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Charles, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Tom

Just recently, my oven went out. I provided the model number and serial number. I was contacted by the appliance repair company and they came out, were able to identify the problem, and fixed the oven. Not enough follow-up after the initial contract.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tom, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Nicholas Frese Atlanta, GA

I've used this service on several occasions, and I have been happy every time. I don't know how to compare this company with other, as I've never used another. But they seem to get the job down.

11 months ago Edited November 29, 2023

Reply from 2-10 Home Buyers Warranty

Hi Nicholas Frese, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Cornelia Hinton Stockbridge, GA

Every request I’ve submitted, I’ve received a timely response. Every worker who has come out to service my home has gone above and beyond and provided exceptional customer service.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Cornelia Hinton, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Vernon

I have no complaints. 2-10 is there when I need it.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Vernon, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 16th, 2024

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Sachin Rana

It has been so value of money investment for my home . I have used their warranty and it has been packed with all different types of coverage that covers home devices and mostly thing inside house , i feel it totally secured now. I worked outside most of the time and i was afraid to leave house by itself . Even security does not work since thieves just wear masks and can rob easily even with security and motion sensor there.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sachin Rana, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 19th, 2024

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Curly Q Deltona, FL

I have had my home warranty with 2-10 HBW for the past 15 years. I have never had an issue getting service scheduled and completed. I have never had an issue with a repair that was completed under my warranty. I generally receive a call from the vendor within 30 mins to an hour of submitting a claim. The warranty contract is costly, however it has saved me more over the years in repair costs.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Curly Q, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 8th, 2024

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Verified Customer

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Josefina

Your customer service kind of sucked, but now your service has gotten a little better. I did decide to give you another try, and now your customer service is really good. Everything is easy to do on the portal. And they are pretty knowledgeable, but if they don't know they go to try and find out if it is covered or not.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Josefina, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Brett

My air conditioning unit went out and I put an online report in. I received the call the next morning from 2-10 stating that somebody will be in touch with me and exactly 35 minutes after that, the air conditioning and heating company called. His name was Lee. He was very competent, very knowledgeable.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brett, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Kevin

It's a great company. They get somebody right away. And it's amazing if you use the home owner's portal how much faster you get responses than you do when you call. Just a month ago I had a couple of water leaks on my copper pipes. I called them and the next day I had all tech plumbing out and they fixed them. I paid my 100 bucks and then it was done. It saves a lot out of pocket up front, so I I can't complain.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kevin, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Bruce

I've used it a few times. They have been very responsive and quick and I've been satisfied with their performance. It was recommended to me by someone doing repairs at our house. He said they were very good and they've been very good.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bruce, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Dean

Very pleasant, professional, and quick responses. We're pleased with them and we've used it several times. We had a problem with our air conditioning and they immediately sent it out to a company, a contractor, and they responded that afternoon. They came out the next day, repairs were done, we paid our copayment and everything worked fine.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Dean, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

2-10 Home Buyers Warranty Reviews