Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Verified Customer

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Jerry Monticello, FL

Still have no one to work on fan! The appliance people are knowledgeable and sincerely work on them.

2 years ago

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Joan Cliff Springfield, MO

I have no complaints thus far! Very prompt on getting service!

2 years ago

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Steve Albenetyh

Excellent service always there the plumber is doing an awesome job

2 years ago Edited April 1, 2024

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Bkjm

Very reliable service although it takes more time to get service.

2 years ago

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Craig Carpenter

Very sloppy & unprofessional—could’nt find a contractor then after several days was contacted by one after l had moved on. Considering changing to another waranty company

2 years ago

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Ram San Jose, CA

Worst company! No techs, can’t get appointments for months, no concept of recall, fight very hard to replace. I have 10! Plus homes and none will be renewed.

2 years ago

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Scott R Olsen Lithia, FL

Everything was done efficiently and effectively. No complaints.

2 years ago

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Maria Arroyo

Choice sent out good tradesmen who fixed or replaced items as needed

2 years ago

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Jonita Lewis Little Rock, AR

Great customer service. I was provided a very timely repair date

2 years ago

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Kairos Enterprises LLC Olathe, KS

Excellent work, quick response time. Just Excellent for the service fee.

2 years ago

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Thomas Carter Greer, SC

On time, Professional, knowledgeable and knew how to fix the problem.

2 years ago

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Verified Customer

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Evalena Austin, TX

Yere was nothing dislike about Choice home Warranty's response.

2 years ago

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Gil & Nola Barton Seguin, TX

The tech (Toby) did a fantastic job. Very polite and explained his work.

2 years ago

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Verified Customer

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Gloria Anderson Richmond, VA

Choice Home Warranty has only sent quality professionals to my home.

2 years ago

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Frank Prescott, AZ

quick response time,knowledge of tech.felt like company cared

2 years ago

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sainath reddy Farmington, MI

Pending repair since February. Called multiple times to have appointment taken care without success.

2 years ago

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Verified Customer

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Virginia/Kathy Xenia, OH

Technician was efficient and on time. He called when he was on his way.

2 years ago

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Verified Customer

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Vicki Kohutek Abilene, TX

We’re prompt on finding a serviceman in my area for repairs

2 years ago

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Verified Customer

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Sarah Smith De Pere, WI

Great service for fixing our washer would recommend them to friends!

2 years ago

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Judy Kings Mountain, NC

Extremely great plan and staff are very helpful and respond quickly.

2 years ago

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Kathy Valdez Flagstaff, AZ

Pricing is reasonable. Claims are handled in a timely manner.

2 years ago Edited January 10, 2024

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Alex Simmonds White Plains, NY

Quickly arranged plumber who was flexible to fit with my schedule

2 years ago

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Leisy Rodriguez Hollywood, FL

Is an excellent company the service was great and very qualified.

2 years ago

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Patricia Chiola North Brunswick, NJ

I didn't like that he was hours late but I did like that he found the problem quick and fixed it to my satisfaction.

2 years ago

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Verified Customer

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Dennis Parker Summerville, SC

They didn't pay for my broken A/C. I am only getting $1200. 00 from Choice. The unit cost me $8350.00

2 years ago

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William McMican Virginia Beach, VA

Mie was GREAT, on time, knowledgeable, and very professional.!

2 years ago

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Lillie Chandler Indianapolis, IN

The representative straight to the point And gave me different options

2 years ago

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Susan Kinder-Rowan

Great customer service via phone and in person. Like the online scheduling too.

2 years ago Edited May 9, 2023

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Cynthia Smith Jamestown, RI

It was easy to file claim and your response was under 2 hours.

2 years ago Edited September 5, 2023

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Verified Customer

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Edwin

I like that I have peace of mind that I can call them. But frustrated that certain things they didn't fix.

2 years ago

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Carlos Garcia Wichita, KS

Company being utilized to resolve my A/C has awful customer service and still waiting to get it resolved.

2 years ago

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Verified Customer

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jamie Diedrich Madisonville, TN

The business they chose to fix my heating system where very friendly and knowledgeable.

2 years ago

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Verified Customer

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Rona Freeman-Bell Orlando, FL

I love this company they are prompt and timely getting things fixed.

2 years ago

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Verified Customer

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Blanca

Great company good service answered calls and sent great service man

2 years ago

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Jessica Melbourne Bluffton, SC

Such an easy claims process for a first time user! Very impressed

2 years ago

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Verified Customer

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Susan

I like not having to find a repairman. Choice does everything.

2 years ago

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Marj Thrnbull Bossier City, LA

The plumber fixed the problem in about five minutes. Very impressed.

2 years ago Edited April 20, 2023

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Sandeep Menon Dallas, TX

Great, the technician sent by CHW was able to resolve my faucet leak. Easy to work with them.

2 years ago Edited January 10, 2024

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Verified Customer

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Jose Ramirez Chevy Chase, MD

Thank you, homechoice warranty for replacing my water heating!!!!

2 years ago

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Wayne Waldorf, MD

To long of contractors response time for appointments.Need contractors that can address issues at least within 24 hours.

2 years ago

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Lorna Los Angeles, CA

Very difficult to get thru the process. Every time you try it’s a new problem and a different person to start all over again.

2 years ago

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Nancy Akin Lakeland, FL

Good service until my most recent claim. They really stuck it to me. Been with them for years and feel very betrayed.

2 years ago

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Kelly Las Vegas, NV

Prompt response. Courteous, professional and knowledgeable technicians

2 years ago

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Dexter Perry

This company is a pretty decent company. I like Choice and have been a client for over 5-6 years.

2 years ago

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TwilightZone2010 Scottsdale, AZ

Website is easy to operate to schedule a new service request.

2 years ago

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Ken Klages Palm Harbor, FL

Tech was very nice, friendly and got it fixed for us on his initial visit!

2 years ago

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manal nasser

Great service. Very courteous. On time and gives sincere advice.

2 years ago

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Verified Customer

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Redmond Lacy Detroit, MI

So far the response time and vendor who serviced my repair request was awesome

2 years ago

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Devonnia Potter Lexington, KY

Always willing to work with you to resolve your problem/issue.

2 years ago

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Susan Keeley Fort Gibson, OK

The tech came in and got to work right away, was polite and knowledgeable.

2 years ago

Choice Home Warranty Reviews