Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Verified Customer

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David Lockhart Loudon, TN

Great service and response to our concerns.

4 years ago

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Dianne Tuckier Rome, GA

It it easy to file a claim online and they respond quickly.

4 years ago

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Tom Nathe McAllen, TX

Quick response when I called with my issue

4 years ago

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Cheri Robinson Prineville, OR

Fast at getting someone to take care of our problems

4 years ago

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Mike D'Angelo Shelton, CT

Quick and easy friendly efficient service

4 years ago Edited January 10, 2024

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George haight Myrtle Beach, SC

Very good service with no run around problem was fixed

4 years ago

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john baysinger Spanish Fork, UT

fast excellent work, with a successful outcome!!!

4 years ago

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sandy foster Houston, TX

experience, gets the job done, knows what needs to be done

4 years ago

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Nadir Moledina Snellville, GA

Very prompt service and value for the money.

4 years ago

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Bob Barlows Shawnee Mission, KS

Repaired clothes washer at a much higher cost for a 10 -12 year old machine then replacement cost

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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Verified Customer

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vivi licata Las Vegas, NV

My first claim was great. Now My second one from 6 weeks ago i am still waiting.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 4th, 2022

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Verified Customer

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Richard Jefferson Hurt, VA

We live in a rural area, CHW seldom is able to find a repair person to fix our issues.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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Verified Customer

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Gil Cohen Las Vegas, NV

Doesn't cover enough . Had plumbing problems that was told, by plumber, warranty didn't cover.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

May. 4th, 2022

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Verified Customer

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Denise Anderson Glendale Heights, IL

They always answer when called and get back to you with a date and time.

4 years ago

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Jimmy Richey Locust Grove, GA

Choice warranty is very good at getting contractors, but lot exclusive items

4 years ago

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Charles Creekmore Wichita, KS

Choice Home warranty acted in a very quickly and professionally

4 years ago

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Duk West Henrietta, NY

When we need service, they fix it. It has been priceless. They came and fixed my laundry.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your positive feedback. We have shared your positive feedback to the Director of Customer Relations.
We hope you will take a moment to update your star-rating to reflect your positive experience.

May. 4th, 2022

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Verified Customer

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Stephanie Indianapolis, IN

Everything is great. I used my warranty for my furnace and they came and got on it. I got right through to them when I called.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your positive feedback. We have shared your positive feedback to the Director of Customer Relations.
We hope you will take a moment to update your star-rating to reflect your positive experience.

May. 4th, 2022

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Verified Customer

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Joann

I thought it would cover more than it does. I assumed the refrigerator was covered and it wasn’t. It wasn’t presented that when I signed up.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

May. 4th, 2022

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Verified Customer

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Corinne

Buying Choice Home Warranty was a mistake. My dryer broke and it has been over a month since I reported the claim and my dryer is still not repaired.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 4th, 2022

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Verified Customer

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Penny Ainsworth

Service response time and service company

4 years ago

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Rosario

I had to put a claim in and I got a response quickly.

4 years ago

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Steven Torres

Fast next day service, it worth every penny

4 years ago

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Ming Fang

They respond my call quickly and reliable

4 years ago

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Roy & Rhenetta Walker

There when I need them. They were great and work with me.

4 years ago

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Michael Dickerson

Fast service after washing machine broke, next day .

4 years ago

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Nancy Buchanan

Prompt response time and quality repair service

4 years ago

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Doyle Boss

Got a hold of technician quickly & he did a great job

4 years ago

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Jimmy Wesley Richey Jr

The Home Choice warranty is quick to help

4 years ago

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Barbara Phipps

Win call tham thay send some one .out the next day

4 years ago

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Daniel M Baeza

Friendly staff and good customer service

4 years ago

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Frank Jackson

Fast service! And right service the first time!

4 years ago

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Becky

Rapid response with knowledgeable technicians

4 years ago

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Verified Customer

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Jack Dennis

Decent service every time day or night. Really

4 years ago

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Verified Customer

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Subbarayudu

Technicians prompt , efficient in workmanhip

4 years ago

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Julie L McDonald

Excellent at handling our garage door claim.

4 years ago

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Verified Customer

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Jane Robson

They responded quickly and the service provider seemed very knowledgeable

4 years ago

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Robert Farrar

Fast service, qualified repairman. Resolved issue with hot water.

4 years ago

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Joseph Johnson

Problems getting repairs done. Bad customer service representatives. Difficulty with contractors at times provided by Choice.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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Verified Customer

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Devin Rill

One vendor, no call no show. Takes weeks to schedule. One vendor arrived and I had to pay their emergency fee.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

May. 4th, 2022

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Verified Customer

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Africa Raymond

Went online to submit claim never received a call back. I had to call and start claim

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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Verified Customer

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John Strickland

My washing machine has been broken sown for 2 weeks and still has not been fixed, help

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 3rd, 2022

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Verified Customer

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Miller

Because they should pay for maintenance to save costly repairs for air conditioning

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 3rd, 2022

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Verified Customer

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Salvatore

We should get service quicker than we have. Its a long wait.

4 years ago

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Verified Customer

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Kimberly Kotch

They helped me get my microwave fixed and working quickly.

4 years ago

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Verified Customer

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Arnold H. James, PhD.

My request were met timely and professionally.

4 years ago

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Felicia Cedeno

Service has always been fast and professional

4 years ago

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Tom Chernaik

Responsive and helpful in solving claims

4 years ago

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Kathy Newlon

They did exactly what we needed and we got the help quick

4 years ago

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Verified Customer

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Claudette V Walker

CHW is quick to satisfy all claims and are very efficient

4 years ago

Choice Home Warranty Reviews