Choice Home Warranty: Read 46,195 User Reviews From Real Homeowners

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Carol Zephyrhills, FL

I have been trying to get my dishwasher fixed for 2 years now. So I will not renew this year. Very unhappy

1 year ago

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Shannon Quick Atlanta, GA

do not have available technicians that will work with this warranty - many refuse

1 year ago

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Anonymous

I had a plug go out, so they came out and they fixed it.

1 year ago

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Tony Ha Houston, TX

They sent me a bad technician. Took them multiple time to fix the problem.

1 year ago

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Joanne

Repair has not been completed! Please inform us when this repair will be completed!!!

1 year ago

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Jesse

I'm still waiting on my current problem that I have right now with my dryer.

1 year ago

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Warren Troutville, VA

Lost our heat in so freezing weather. We’re not responsive or easy to work with to resolve the issue.

1 year ago

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Yvonne Atlanta, GA

I don't trust their judgment of technicians who are supposed to be certified. I wish I had a better choice.

1 year ago

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Kevin Lester Trussville, AL

Job well done, but rescheduling is a pain

1 year ago

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Sean

Repairman offered fast & professional service.

1 year ago

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Tom Behrendt Surprise, AZ

they react quickly and efficiently every time

1 year ago

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Lance Phoenix, AZ

Can't get any service on my HW heater...been waiting since the end of October when original claim was filed.

1 year ago

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Donna Laporte Panama City, FL

Good response time to my claim submission

1 year ago

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Ivan Alevy Mechanicsville, VA

Complicated to work with and filled with excuses why nothing is ever covered

2 years ago

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Henry Reston, VA

Like routine service - having someone to call .

2 years ago

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Cheryl Tennant Grand Junction, CO

The sales person was very friendly. Thanks.

2 years ago

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Neil Keller, TX

They don't pay close to the amount to replace damaged items.

2 years ago

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Margaret Pahrump, NV

I am still waiting for someone to see what is happening with my solar hot water heater.

2 years ago

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Selina Jayne-Dornan Eufaula, OK

They have unreasonable reasons and blame you for things that are regular wear and tear.

2 years ago

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James Ekundayo

My issue was scheduled and resolved in a timely manner.

2 years ago Edited July 12, 2024

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Scott Austin, TX

It took three visits to fix my refrigerator and it still is not fixed.

2 years ago

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Ray Henderson, NV

i would like to talk too a live person, and not

2 years ago

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Louis

They've denied claims and they've not tried to work with us to pay for some types of repairs.

2 years ago

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Anonymous

They were just easy to deal with.

2 years ago

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Terry Bates Macon, GA

Same day resolution of problem by using local company.

2 years ago

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Joanna Amezcua Allen, TX

I felt like kitchen essentials were not covered, aka a stove exhaust fan

2 years ago

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Kimberly Anderson Gurnee, IL

Great response time and follow-up on each transaction.

2 years ago

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Terry Estherville, IA

Contractor came earlier than scheduled appointment

2 years ago Edited December 15, 2023

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Linda Oklahoma City, OK

I like Choice Warranty helps to pay for many appliances.

2 years ago

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Mary Phoenix, AZ

Still waiting on what is going to be done on my microwave. I have called twice. Not happy

2 years ago

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James Gate City, VA

They had a very responsible company to fix our washer.

2 years ago

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Howard Parelskin Los Angeles, CA

Rarely am I provided full coverage, and I have been denied more than reimbursed.

2 years ago Edited November 13, 2023

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Michael Delray Beach, FL

They do not perform. Failed to cover equipment failure on one occasion and have not fixed the problem with another.

2 years ago

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George Fayetteville, NC

It takes TOO LONG to get an issue resolved. I need faster resolutions with my renters!

2 years ago

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John Hollyfield Fountain, CO

Terrible customer service. Techs will not work with them so if they actually cover the item you can’t get it fixed.

2 years ago

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meesh mom Las Vegas, NV

I dislike the out of pocket fee which is not disclosed when signing up

2 years ago

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Jack Englishtown, NJ

It takes too long to get a technician to come and service the problem.

2 years ago

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JigNesh Patel Washington, DC

Bad customer service. Not even worh to try. AHS better. I don’t know, why I signed up. I am going back to AHS.

2 years ago

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SAMMIE BARNES

2 years ago

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Robert Slagle Cottonwood, AZ

Could not find tech to fix AC, when it was 100 degrees plus. Hired my own tech, Choice warranty would not pay me back.

2 years ago

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Joe Mount Airy, MD

No parts come in after three weeks and the tech is not aggressive to find the parts in different places

2 years ago Edited October 18, 2023

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Mark

Avoided major cost of heating and cooling repair.

2 years ago

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Rick Hoover Dublin, OH

Took too long for AC repair to happen during the heat of the summer.

2 years ago

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Lori Ertman Mission, TX

They approved all of our home issues with no problems.

2 years ago

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Dominique Chicago, IL

The coverage as well as it’s convenience to

2 years ago

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T K Miami, FL

Service is good. Definitely worth the price to me.

2 years ago

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Joan Anderson Aurora, CO

A long wait period for a contractor to fix the problem1 week to over 4 weeks

2 years ago

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Eric

Tech said appliance needed replaced. You guys just had him do a cheap fix.

2 years ago

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Yvette Davis

Repairs are slow, but are done well....

2 years ago

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Rose

They're very responsive and easy to get ahold of.

2 years ago

Choice Home Warranty Reviews