Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Darrell Dallas, Texas

On time, very efficient, friendly and professional.

1 month ago

check_circle

Verified Customer

star star star star star

James Arlington, Tennessee

They do what they say they’re going to do

1 month ago

check_circle

Verified Customer

star star star star star

Daniel Atlanta, Georgia

Recommended by a friend who highly recommended this serice.

1 month ago

check_circle

Verified Customer

star star star star star_border

Noel El Paso, Texas

Reputation was excellent. Following through with known customers is good

1 month ago

check_circle

Verified Customer

star star star star star

William Eustis, Florida

Company working on my AC device did a great job

1 month ago

check_circle

Verified Customer

star star star star star

Brenda Alpharetta, Georgia

Good customer service and friendly personnel

1 month ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Antonio Suffolk, Virginia

I would not recommend choice home warranty to anyone I file two flames on units in my home and they denied them both so no

1 month ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jackie Atlanta, Georgia

If I knew now what I knew than I would have never sign up with choice. I have to come up with $12000.00 to replace my a/c unit.

1 month ago

check_circle

Verified Customer

star star star star star

Virginia Johnson Ashburn, Virginia

Thank you for the prompt and professional service.

1 month ago

check_circle

Verified Customer

star star star star star

Marsha San Antonio, Texas

It was easy, efficient and quick. Great service

1 month ago

check_circle

Verified Customer

star star star star star

Rebeca El Paso, Texas

Great service from a very competent technician

1 month ago

check_circle

Verified Customer

star star star star star

Maureen Cedar Hill, Tennessee

Easy to place a claim. Quick and efficient repair

1 month ago

check_circle

Verified Customer

star star star star star

Loretta Baltimore, Maryland

You come and work and get the job done good work

1 month ago

check_circle

Verified Customer

star star star star star

Gloria Waldorf, Maryland

The company that did the work was wonderful

1 month ago

check_circle

Verified Customer

star star star star star

Wei San Jose, California

excellent service and good quality work.

1 month ago

check_circle

Verified Customer

star star star_border star_border star_border

David McCormick, South Carolina

They get your money at from them they take for ever to sent someone to see was is wrong with are equipment .

1 month ago

check_circle

Verified Customer

star star star star star

Constance Kansas City, Missouri

I've gotten positive results when I needed service.

1 month ago

check_circle

Verified Customer

star star star star star

Celestine Killeen, Texas

Great company full of great employees. Thank you all

1 month ago

check_circle

Verified Customer

star star star star star

Connor Chattanooga, Tennessee

I am happy with the Choice Home Warranty, I have with you.

1 month ago

check_circle

Verified Customer

star star star star star

Glenda Houston, Texas

They resolved my issue in a timely manner. Thank You!!

1 month ago

check_circle

Verified Customer

star star star star star

Reneev Katy, Texas

Excellent service!! Best turn around time

1 month ago

check_circle

Verified Customer

star star star star star

Elyse Jacksonville, Florida

Prompt and professional! Very satisfied with service!

1 month ago

check_circle

Verified Customer

star star star star star

James Chicago Loop, Illinois

The claim process was simple. Daniel did a great job

1 month ago

check_circle

Verified Customer

star star star star star

Marc Crownsville, Maryland

very good company, l recommends the company

1 month ago

check_circle

Verified Customer

star star star star star

Anjan Chicago, Illinois

Easy to obtain prompt service and get the work done.

1 month ago

check_circle

Verified Customer

star star star star star_border

Diane Las Vegas, Nevada

It's just not awesome to fix my refrigerator I need a faster job

1 month ago

check_circle

Verified Customer

star star star star star

Steven and Linda Pollack West Palm Beach, Florida

On time lived up to there promise would recommend

1 month ago

check_circle

Verified Customer

star star star star star

John Gerritsen Morgan, Utah

Excellent customer service and great product

1 month ago

check_circle

Verified Customer

star star star star star

Gwen Cochran Boulder Creek, California

Service is fast and easy to file a claim online

1 month ago

check_circle

Verified Customer

star star star star star

Claire Shultzman Wichita, Kansas

We have had it for yrs and they have always been helpful

1 month ago

check_circle

Verified Customer

star star star star star

Charles Owens Lewisville, Texas

Very timely response, problems fully addressed.

1 month ago

check_circle

Verified Customer

star star star star star

ASHWANI KHANNA Cockeysville, Maryland

Good and satisfying work and the techs are knowledgeable

1 month ago

check_circle

Verified Customer

star star star star star

maria gonzales Los Angeles, California

Prompt service with knowledgeable technicians

1 month ago

check_circle

Verified Customer

star star star star star

Israel Muniz El Paso, Texas

Prompt respond and great workers Good quality

1 month ago

check_circle

Verified Customer

star star star star star

Marshall Jones Rochester, New York

The work time is reasonable, and the people are respectable

1 month ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Don Wolff LP West Sacramento, California

After the third plumber was assigned I just paid a local guy who came out in one hour and fixed the problem. He charged a premium, but it got fixed.

1 month ago Edited September 9, 2026

check_circle

Verified Customer

star star star star star

Pavan Vijayapuram East Lake-Orient Park, Florida

The recent visit was smooth and issue was resolved

1 month ago

star star star star star

Liz Boston, Massachusetts

I've heard positive feedback from others about CHW from others so I joined. I recently encountered and issue with my garbage disposal and so I had to file my first claim. They had a tech lined up within 24 hrs. Tech came decided it needed to be replaced and he reported claim to CHW. Claim was approved within 48 hrs and tech came next day. It was very easy the whole process. Filing a claim on their website was a very smooth process. I am so glad I joined CHW!

5 months ago

star star star star star

Sandra Kent

I was very impressed with Mark's explanations and details about the program. I hope it will help if/whenever we might need someone to look at any issue that might come up in the future. The house will be 10 years old in six months, so I wanted the peace of mind to know that should something come up, we have some coverage for whatever happens in the future.

7 months ago

star star star star star

Rhonda Washington

I have been trying to put in a claim and customer service has been great about helping me through the process to make sure the claim is put in correct for my Septic needs. I put in a request 3/13/2026, however my septic did need pumping so i had to hire someone for the job, i will be putting in for reimbursement soon, I am in need to have my septic looked at for leach field repair. I currently have an open claim for this work to be performed. I called the company to reach out to Choice Home Warranty to accept the job for this open claim for processing.

7 months ago

star star star star star

Leslie Kohler

Our air conditioner was not working. We were glad that we had Choice Home Warranty because calling a heating and air company would have been expensive. The technician was kind and got our system working. He offered to come back if it stops working and not expect pay! The timely manner of the Choice Warranty reaching a tech is as follows. Called on a Saturday filed a claim and the tech was at our house on Monday! We are appreciative of the fast service!

7 months ago

star star star star star

Darryl Harlan

7 months ago Edited March 9, 2026

star star star star star_border

Jeff and Nagelle Smitherman

I've had two issues that Choice has taken care of during my warranty period. The first was a garage door opener which wasn't operating due to a radio signal failure. It took a couple weeks before I could get a technician to my property. He fixed the issue but used used parts to do it. The second issue was a repair on an oven lock which was preventing the oven from operating. Choice contracted with Sears Home Appliance Repair who were very professional and diagnosed the issue quickly. It ends up that the older model stove can't be repaired so we're currently waiting for choice to send us an electronic gift card to Lowes to purchase another stove. Overall, it's been an a decent experience. Hopefully the gift card comes soon because the stove is in a rental property.

8 months ago

star star star star star

Bruce Desorda (Mr Bruce)

It was easy to start a claim, talking to a claim specialist explaining what my issues were. I was submitted same day. I better response that somebody will take care of the problem. Service state was scheduled. Technician showed up as scheduled exactly what the problem was took care of promptly knew exactly when you’re doing how then 40 minute time very happy with your response and the service.

8 months ago

check_circle

Verified Customer

star star star star_border star_border

Sharon

The company, SA Plumbing was a little sketchy, one week they claimed yo make is all the way to the city line. The next week 6 days later they couldn't go that far yet they charged me full price of running there camera down the line. They claimed we're unable to go that far but since used camera they charged full $515.00 after my complaining they agreed to refund 1/2 until they completed the repair at an estimated 4400.00 cost. I contacted another company and was quoted 1500.00 - 2000.00; so guess who is opening the line. And repairing the line is NOT covered by warranty I saw as my responsibility to choose where MY money went.

1 year ago

check_circle

Verified Customer

star star star star star

Anna

Every time I have used them, I have been satisfied with their work. The workers they send out are professional, friendly, and know their jobs. They explain to me what the problem is and write up the method by how it was repaired.

1 year ago

check_circle

Verified Customer

star star star star star_border

Mike

Choice did a good job finding vendor to do the repair - unfortunately Js heat and air keeps telling me he is waiting for approval. According to Choice you show approved for repair. Now he is not returning calls. Maybe Choice will have to find another vendor to do the repair. We were told we need a new relay and thermostat. Should not be a big deal. That was last Friday last time I spoke with the repair service he said no parts. I made one phone call and found the parts.

1 year ago

check_circle

Verified Customer

star star star star star

Charlotte

I liked what was presented to me in how the claim process worked and the cost. I recently had to file a claim, and everything went very smoothly!!! I have been with some other home warranty companies that were a nightmare. So happy with Choice Home Warranty!!!

1 year ago

check_circle

Verified Customer

star star star star star

Harold

I am a realtor and have had clients with other warranty companies. Choice Warranty is by far the best. My issue got immediate attention. The technicians were very knowledgeable and always on time. I highly recommend Choice Warranty. Plus the price for a one year contract is very reasonable.

1 year ago Edited November 8, 2025

check_circle

Verified Customer

star star star star star_border

Richard

The Technician from Johnson Builders was vice and polite and did his job in a timely manner. Yes I would recommend Choice Home Warranty. Although it took longer then anticipated to resolve the matter of fixing the water heater then inspected. My first call to them was made on October 6th. and the water heater was not fixed until the 28th of October. Maybe the warranty company and the people they use to fix things could have a better system of getting the matter at hand resolved sooner.

1 year ago

Choice Home Warranty Reviews