Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

VB Pensacola, FL

SO easy to contact and always very helpful!

5 years ago

check_circle

Verified Customer

star star star star star

Anonymous Cincinnati, OH

Took care of my problem, everything now working perfectly.

5 years ago

check_circle

Verified Customer

star star star star star

William Rogers Casa Grande, AZ

Quick, friendly, informative & fixed the problem

5 years ago

check_circle

Verified Customer

star star star star star

Lola Reightle Brooklyn, MD

Flexible if repair person is not efficient

5 years ago

check_circle

Verified Customer

star star star star star

Cynthia Bloxham Sun City, AZ

Economical while also providing good service

5 years ago

check_circle

Verified Customer

star star star star star

Eva Flynn Dallas, TX

The job I request always had a good outcome

5 years ago

check_circle

Verified Customer

star star star star star

Sandra C Las Vegas, NV

My heater had gone out and was repaired in record time.

5 years ago

check_circle

Verified Customer

star star star star star

lynn purvis Eastlake, OH

quick response to my claim, reasonable prices

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Anonymous Tucson, AZ

The people they send are sometimes not qualified and create more problems and that is more money.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. Choice Home Warranty is committed to providing a positive customer experience therefore, we appreciate your feedback. We hope your next experience with us meets your expectations.

Jul. 2nd, 2020

check_circle

Verified Customer

star star star star_border star_border

Travis Lithonia, GA

They don’t cover everything and I don’t know if my plumbing is covered, I have to call in.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jul. 2nd, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Chad Bellville, TX

I’ve already had 2 bad experience. I called and I am still working on trying to get a hold of somebody to call me back.

5 years ago

Reply from Choice Home Warranty

We regret to hear your frustration. We would like the opportunity to provide you with a satisfactory resolution for you. In efforts to assist, our Consumer Advocate will message you directly to further address your concerns.

Jun. 26th, 2020

check_circle

Verified Customer

star star star star_border star_border

Nadia Fort Myers, FL

The service is not good and I do not have enough money so I am thinking about cancelling.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We are here to provide peace of mind, save you time, and money by offering a one stop shop. . In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 26th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous Fort Worth, TX

False advertising, they said anytime something breaks down they will fix it or replace it bur they did not fix it. They want me to pay for a part.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website, under User Agreement.

Jun. 26th, 2020

check_circle

Verified Customer

star star star star star

Nancy Rodriguez De Bary, FL

always available with good suppliers/workmen

5 years ago

check_circle

Verified Customer

star star star star star

Jill Auerbach Brooklyn, NY

They were very professional and showed up on time

5 years ago

check_circle

Verified Customer

star star star star star

Carol Bennett Rolesville, NC

Very quick response and uses good contractors

5 years ago

check_circle

Verified Customer

star star star star star

jacqueline mcmanus Ladson, SC

service was excellent, job completed with no problems.

5 years ago

check_circle

Verified Customer

star star star star star

Luc tremblay Knoxville, TN

Fast response and uses professional people

5 years ago

check_circle

Verified Customer

star star star star star

Steven Benner Ballwin, MO

Customer service is Efficient and professional

5 years ago

check_circle

Verified Customer

star star star star star

J Mayberry North Richland Hills, TX

Very responsive and reacts quickly to my service requests.

5 years ago

check_circle

Verified Customer

star star star star star

Lisa Taylor Houston, TX

No Hassell, great customer service with reliable contractor

5 years ago

check_circle

Verified Customer

star star star star star

Mona Williams Odessa, TX

Very quick response after I requested a claim

5 years ago

check_circle

Verified Customer

star star star star star

Robert W. Hatcher Toano, VA

They deliver the service with no hassle.

5 years ago

check_circle

Verified Customer

star star star star star

Kalpu Patel Columbia, SC

Excellent Service and timely manners all calls.

5 years ago

check_circle

Verified Customer

star star star star star

Christine Jacksonville, FL

You take care of home repairs covered under my plan.

5 years ago

check_circle

Verified Customer

star star star star star

Bill Leonard Bristol, TN

professional,intergity,follow up excellent

5 years ago

check_circle

Verified Customer

star star star star star

Deborah Moscow Mills, MO

Very quick to respond and fix the problem!

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Candice Houma, LA

I’ve had two claims that had to have multiple visits to fix and still having same problems

5 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Memphis, TN

I changed from American Home Shield. Seems like they are quick to respond.

5 years ago

check_circle

Verified Customer

star star star star star

Luis Mc Kinney, TX

Great response to my claim in a timely manner.

5 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

Randall

Quick response and first rate repair technicians!

6 years ago

check_circle

Verified Customer

star star star star star

Patti Daniels

They are prompt and I get results quickly

6 years ago

check_circle

Verified Customer

star star star star star

Michael P. Fisher

Choice Home Warranty saved us a ton of money on AC needs.

6 years ago

check_circle

Verified Customer

star star star star star

Roseann Balderston

Very dependable. Plumber they sent fixed my problem

6 years ago

check_circle

Verified Customer

star star star star star

Mike Baugh

Prompt and reliable attention. No questions asked.

6 years ago

check_circle

Verified Customer

star star star star star

Charles Delaney

Easy to work with and stand behind the warranty

6 years ago

check_circle

Verified Customer

star star star star star

Dawn

They use reliable companies to do repairs

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Brian Newsom

Biggest scam there is, should be ran out of Texas. Didn't cover nothing , when you need to contact someone they couldn't be reach.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

K Jenkins

Attentive to my issue. Techs were on time

6 years ago

check_circle

Verified Customer

star star star star star

Richard V Tagle

Becuase of the prompt and excellent service offerred.

6 years ago

check_circle

Verified Customer

star star star star star_border

Chien Liu

Response is very quick and the service providers are mostly good, not always.

6 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience therefore, we appreciate your feedback.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Tom

Quick response and awesome service. Ivan was incredible.

6 years ago

check_circle

Verified Customer

star star star star star

Sarah Kraker

Quick response to get repair people out.

6 years ago

check_circle

Verified Customer

star star star star star

R. Johnson

They were prompt and resolved my problem.

6 years ago

check_circle

Verified Customer

star star star star star

Patricia

Quick response, charming representatives

6 years ago

check_circle

Verified Customer

star star star star star

L

Go above and beyond service. Responsible and reliable.

6 years ago

check_circle

Verified Customer

star star star star star

Will

Very reliable and always resolved all the issues I had

6 years ago

check_circle

Verified Customer

star star star star star_border

Frank

Technician that came to my home had great customer service Very informative

6 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Cornelius

A couple of times I used it but they said there was an installation problem and nothing they could do about it.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 21st, 2020

check_circle

Verified Customer

star star star star star

Joyce

Customer support is accurate and they are very efficient.

6 years ago

Choice Home Warranty Reviews