Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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David M Bohannon Spring, TX

They faster than others getting equipment fixed

4 years ago

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Verified Customer

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Wan I Wan Bethesda, MD

Because they are prompt in response to my service call

4 years ago

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Verified Customer

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Kelly Hampton Columbus, OH

Excellent customer service and care — the best!

4 years ago

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Gerardo Ortiz San Antonio, TX

They can do better by putting live person instead a computer

4 years ago

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Sale da Johnson Macon, GA

They come to fix it if they can't they replaced it

4 years ago

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Verified Customer

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Steven Pillion Red Oak, TX

Did a good job. Plumber was prompt and professional.

4 years ago

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Verified Customer

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Beverly Rouchon Milton, FL

Hard to talk to a person. No return phone calls for a previous claim which still not resolved

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Sep. 14th, 2021

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Verified Customer

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Catherine Aubin Tampa, FL

I was able to book an appointment the next day.

4 years ago

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Verified Customer

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George Alvord Collierville, TN

Very professional with excellent customer service

4 years ago

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Verified Customer

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Joe Stabile

Professional proficient and courteous! Very easy to track claims as well!

4 years ago Edited January 10, 2024

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Verified Customer

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Mahesh Venkatachalam Glen Allen, VA

Easy to create a claims and good support

4 years ago

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Verified Customer

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R.J.B. Stockbridge, GA

Because the company stand behind it's info. Thank you!

4 years ago

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Verified Customer

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Madhav Columbus, OH

They have most accurate and effective services

4 years ago

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Verified Customer

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Mary Dayton, OH

Good response. Got it done the first visit

4 years ago

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Verified Customer

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Kennedy Mansfield, TX

They resolved our issues efficiently and throughly

4 years ago

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Verified Customer

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Carolyn Kennard Houston, TX

The tech was friendly and took care of business.

4 years ago

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Verified Customer

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Emiliano Morales Port Saint Lucie, FL

They been pretty good. And good work. I recommend them.

4 years ago

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Verified Customer

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kareem Lilburn, GA

good service and quick response time locating contractors to do the work

4 years ago

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Verified Customer

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Amanda Rushing Douglasville, GA

The contract that they with local business; have gotting better.

4 years ago

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Verified Customer

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Cheryl Gaskins Hewitt, TX

Very efficient. Fixed my problem in 5 seconds.

4 years ago

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Verified Customer

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Gloria Suarez Deer Park, TX

I've had a good experience and fast service.

4 years ago

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Verified Customer

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mary Spurlock Centerton, AR

Called for service and someone was out the next day.

4 years ago

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Verified Customer

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GP Albuquerque, NM

responsiveness, helpful customer service and affordable

4 years ago

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Tess De Jesus Las Vegas, NV

Did not get a call from the local company where they sent the request for my air condition

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Sep. 2nd, 2021

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Verified Customer

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Sanjay Chandler, AZ

Very timely service and provide high quality service too

4 years ago

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Verified Customer

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Alice Guthrie Fort Walton Beach, FL

Fast service quality workmanship easy claim process

4 years ago

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Verified Customer

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Barbara Rights Clermont, FL

Quick and reliable in responses and actions.

4 years ago

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Verified Customer

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Lee Durbin Jacksonville, FL

Great service; friendly customer service

4 years ago

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Verified Customer

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Cecelia Gervais Waco, TX

The technician was timely, knowledgeable, efficient as well as very personable

4 years ago

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Verified Customer

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Jennifer Las Vegas, NV

Prompt service. Great service fast service

4 years ago

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Verified Customer

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Jessica M Rangel Phoenix, AZ

They always do a good job and they're always on time

4 years ago

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Verified Customer

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Neil Rubenstein Round Rock, TX

Not giving me good options to get a vendor out to solve my ac issue in a timely manner

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In recent review of your claim, our records show that you went with our reimbursement option, and your claim was fully covered.

Sep. 2nd, 2021

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Verified Customer

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Lisa Argyle, TX

Ease of use , professional company that came to the house

4 years ago

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Verified Customer

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Ocampo Neil Dayton, OH

Great service from the technician and entire process

4 years ago

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Verified Customer

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Dave Richards West Palm Beach, FL

Quick response to our needs when our ac went out.

4 years ago

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Verified Customer

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Roger Longwell Goldsboro, NC

Actually got the right people that works on the equipment.

4 years ago

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Verified Customer

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Tirdad Hoghooghi Easton, PA

Service person had a great attitude and very helpful

4 years ago

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Rodney Standifer Tupelo, MS

The service was prompt and professionally done

4 years ago

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Verified Customer

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Roger and Robin Scott Kenner, LA

It didn't take long for them to recitfy my claim.

4 years ago

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Verified Customer

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Shelly Dross

I had a positive experience with the service for my AC repair; the technician did a wonderful job and it's working perfectly now. However, I was disappointed when they wouldn't cover a sewer clog issue. Overall, the support was hit or miss, but the resolution for my AC was satisfactory.

4 years ago Edited January 10, 2024

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Verified Customer

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Abbott Hae-Hwa Scottsdale, AZ

Always very responsive and gets work done promptly.

4 years ago

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Gwen Arnold Lakeland, FL

They are prompt on getting repairs taken of

4 years ago

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Peter T Graham Phoenix, AZ

Great service and presentation will refer and use them again

4 years ago

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Marilyn Oberting Columbus, OH

Did the job with the competence of a professional.

4 years ago

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Verified Customer

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Harold Pineville, LA

Best company and service you will be treated right

4 years ago Edited January 10, 2024

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Verified Customer

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Chandru Ramchandani Alpharetta, GA

THEY ARE PROMPT IN TAKING CARE OF PROBLEMS.

4 years ago

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Verified Customer

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Melissa D Sorrow Sweetwater, TN

Great customer service with prompt attending

4 years ago

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Judy Zelienople, PA

Great service,showed me what the problem was.

4 years ago Edited January 10, 2024

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Verified Customer

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Joseph planck Las Vegas, NV

All workmen that's come to my house have done a great job

4 years ago Edited January 10, 2024

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Verified Customer

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Joanne Melrose Park, IL

They were very courteous. The service man took care of my furnace in a timely fashion.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we are pleased to hear that you were satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your positive feedback to the Director of Vendor Relations.

Aug. 19th, 2021

Choice Home Warranty Reviews