Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Edmundo Polo Las Vegas, NV

I had a problem with my AC and they resolved in 1 day

4 years ago

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Keith John Idaho Falls, ID

I was denied a claim, then assigned a case mgr who never contacted me even when I called and sent emails. I'm very disappointed!!

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Nov. 4th, 2021

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Verified Customer

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Linda Bartow, FL

It took almost 3 weeks and lots of messages just to get my ac fixed once it was approved.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Nov. 4th, 2021

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Verified Customer

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Mel Carter Las Vegas, NV

Good response time and very professional

4 years ago

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Purvis Brenda

Good service and outstanding technicians

4 years ago Edited January 10, 2024

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Gerald Otten Salisbury, MD

Service, quick response, reasonable rates

4 years ago

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LouieGeorge Texarkana, TX

When I called for service they responded quickly

4 years ago

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Madonna Gauthreaux Columbia, SC

After paying yearly amount for coverage you're responsible for $75.00 upfront if you use plan.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Oct. 27th, 2021

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Verified Customer

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Oleg

Very professional people. They opened my kitchen drain

4 years ago

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Deloris Rountree Elizabeth City, NC

the electrician was great Crown Electric

4 years ago

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Senovia Diaz-herrera Norcross, GA

I needed their services once and it was fast and good

4 years ago

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Shannon Rodgers Jacksonville, AR

Easy to submit claims and get updates. Service has been great so far.

4 years ago

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Verified Customer

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Young Little Elm, TX

Teams responsables very fast and clearly.

4 years ago

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Judy Lake Mary, FL

Call for service and they were there the next day!

4 years ago

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Alberta Patterson Las Vegas, NV

Quick appointments and skilled technicians.

4 years ago

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Robert Davis Germantown, MD

Service, on-time maintenance . Follow-up is timely

4 years ago

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Lisa Carmona Las Vegas, NV

Tjey are responsive and send good contractors

4 years ago

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Michael Johnson sr Douglasville, GA

Didn't fix my electric fire place. Don't know why it doesn't work but it has power

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Oct. 27th, 2021

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Verified Customer

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Tony Sethi Centreville, VA

They are always on time ,trustworthy and excellent

4 years ago

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Tom fogarty Georgetown, TX

Had a pool problem over Labor Day Weekend and finally got it resolved

4 years ago

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Barb Biscan Orland Park, IL

They were prompt in answering my complaint.

4 years ago

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Anthony Paparo Boynton Beach, FL

They respond rapidly and send excellent repair persons

4 years ago

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Raymond Fujii Salem, OR

Contractor came on time and fixed heat pump the first time.

4 years ago

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Valerie Gordon Jonesboro, GA

Prompt, professional and courteous service

4 years ago

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Dena Wells

You guys do the best job when I call you to fix a problem.

4 years ago Edited January 10, 2024

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Verified Customer

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Christopher Olsen Fort Worth, TX

Didn't fix my problem and had me wasting money on service fees instead of proper diagnostic because they chose crappy companies.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Oct. 20th, 2021

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Verified Customer

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michael L Wallace

It is extremely hard to get in touch with a representative from the company. NOT GOOD

4 years ago Edited January 10, 2024

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Marsha Jackson, NJ

Great service prompt service courteous technicians

4 years ago

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Jack

Prompt responses and friendliness, easy to deal with

4 years ago Edited October 18, 2021

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Verified Customer

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Rachelle Bostic

I've had several different House whole appliances repaired and replaced. I saved alot of money with Choice Home Warranty!!

4 years ago Edited January 10, 2024

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Verified Customer

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Patrick Venturelli Cedar Lake, IN

Very good service tech. On time, and professional

4 years ago

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Eloisa Phoenix, AZ

I called in couldn't believe how fast they got me a appt

4 years ago

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Carolle Leferink Las Vegas, NV

Ordering repair was easy. Repairman was on schedule.

4 years ago

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Syed Hasan Garland, TX

I do not trust this service any more. They told me a lot when they wanted me to take their service but it was mjsguiding

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Oct. 20th, 2021

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Verified Customer

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B jones Las Vegas, NV

Knowledgeable technician service went great

4 years ago

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Teresa Huerta San Antonio, TX

Multiple claims declined and don't feel repairs are a priority because set too far in the future.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director.

Oct. 20th, 2021

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Verified Customer

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Kathy Plumage Billings, MT

Easy to work with. Quick response when I needed a repair.

4 years ago

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Denise Glendale, AZ

1st person came said a second opinion was needed. I had to after, calls and email to get a 2nd tech out. It still does not work right

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Oct. 20th, 2021

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Verified Customer

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Samira Achraf Tulsa, OK

Because they are honest and they are very nice to deal with

4 years ago

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Jeff Moroni

Address problem promptly!! Service repairmen are polite..

4 years ago Edited January 10, 2024

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Nancy Huffman Twin Falls, ID

They showed up and immediately fixed the problem

4 years ago

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Carroll watts Arlington, TX

They are prompt and know who best to call for repairs

4 years ago

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Robert S Grinnell Lawrenceburg, TN

they were quick to get someone to check out the problem.

4 years ago

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Sherray McLellanloop Buford, GA

Professional service in s timely manner Great staff

4 years ago

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Pedro S Navarrete Tolleson, AZ

They answer as soon as i claimed my issue

4 years ago

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Tony Amarillo, TX

Respond to all our request timely and repair without issues

4 years ago

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Craig Burns Canton, MS

Great customer care service. Quick response time

4 years ago

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Verified Customer

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Eder Baytown, TX

Fast service, approve any repairs to my home fast.

4 years ago

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Verified Customer

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Paula C Mouchett Mobile, AL

Quick repair response and professional companies

4 years ago

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Gerald Stafford, VA

This year everything seemed to go smoothly. They get to me in a timely manner.

4 years ago

Choice Home Warranty Reviews