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Choice Home Warranty Reviews

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9.4

Overall Score

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Stephanie Bibler

We read that it was the best, but we have found out that they do not do what they said they will do.

1 year ago Edited December 2, 2025

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Terry

Decent warranty and support! Sometimes difficult working with contractors.

1 year ago Edited May 22, 2025

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Denise

Both gentlemen were respectful, clean, and professional!

1 year ago

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Carl

Quick response and resolution to my repair needs.

1 year ago

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Louis

I RATE THIS COMPANY A 20 THEY TAKE CARE OF BUSINESS NO BS.

1 year ago

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Abdi

Customer service quick fix the problem 100%

1 year ago

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Dahrie

Easy to set up appointment. Service Tech very professional!

1 year ago

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Tapoyea

The company quickly responded to my complication.

1 year ago

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Andy

The best home warranty company on the market!!!

1 year ago

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Edward

good price and ease of filing a claim and good service time

1 year ago

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Mike

Like the tech that was sent , a real pro

1 year ago

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Carlos

Made a claim and by the afternoon my AC issue was resolved

1 year ago

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Wilmer

Immediate response and great costumer service

1 year ago

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Wayne

My technician was friendly and gave good advice

1 year ago

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Widnert Leurgiste

Good customer service 👍, Quick response and service

1 year ago

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Albert

My claim hasn’t been completed, it’s been a month already. They haven’t reached out or offered me a solution. Thinking of canceling my policy.

1 year ago

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Angelique Shaw

I like having home choice warranty. They really helped me.

1 year ago

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Karen Bosco

Did great timing in claim and repair men excellent

1 year ago

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Mustapha Moughnyeh

Excellent work on time and knowledgeable

1 year ago

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Charles Barefield

The monthly rate seems to be higher than everybody else just wondering why

1 year ago

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Jaquana Lango

Excellent & fast service when filling a claim

1 year ago

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David Brook

Please check my other comments in this response.

1 year ago

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Rick Kamp

Professional, and complete! Thanks much!!

1 year ago

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Gina Santoro

Quick and professional experience. I was very happy.

1 year ago

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Ann Campbell

Reliability of service personnel chosen by Choice

1 year ago

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Rachel Lewis

Provided great service which was my first time using them

1 year ago

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Linda

CHW is very good! They are patient and professional.

1 year ago

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Mary Hayes

The best home warranty company out there

1 year ago

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Solomon Anonye

The technician is well experienced and he w

1 year ago

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David Ritch

Great claims process and attentive customer support

1 year ago

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Tyrone Williams

Staff was very professional and friendly.

1 year ago

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tony c.

It was easy to get help and problem fixed

1 year ago

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James

The customer service both on the phone and the repair crew

1 year ago

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John

Excellent service and will always used them.

1 year ago

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Boyd

Some claims that I thought should have been approved were denied.

1 year ago

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Lynn Swafford

I thought everything with my claim went well!

1 year ago

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Peter Hanchett

It did take them long to arrive at my home an repair the problem.

1 year ago

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Stan

I had a terrible experience with this company. My warranty wasn't covered, and after multiple attempts to get repairs, they denied my claims. The sales team misled us from the start, and my sisters faced similar issues. We paid in cash and have only encountered poor service. I wouldn't recommend them.

1 year ago Edited April 24, 2025

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Jaime

the 1st time the Tech came out he was sure it was the filter on our frigs, 3 calls later same problem. everytime is was $75 for nothing big scam

1 year ago

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Wilford

Professionalism and promptness. Customer service was great.

1 year ago

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Idris

I like the prompt response and turnaround of the claim.

1 year ago

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None ya business Yep

I would prefer that support spoke better English.Maybe stop outsourcing?

1 year ago

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Vicki

Easy to work with, quick response, qui,k service.

1 year ago

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Kimberly

I do not dislike nothing about this company!

1 year ago

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Terence Young

Status updates and explanation of problems found

1 year ago

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Eric

The company works too hard to not pay, or unreasonably fairly pay, claims. It is a continuing fight which will cause me to switch providers.

1 year ago

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Lori

I left a message yesterday. Nobody has called me back. You guys said someone to come out and fix my washer and it’s still out of ballance

1 year ago

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Darlene Coplin

I have been with Choice for over 7 years, I love you guys

1 year ago

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Guy Delatour

I like they promptness in responding to calls.

1 year ago

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Tom AND Nancy Hong

Having a company to turn to when you have an issue.

1 year ago

@endstack