Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Velinda Nix Chicago, IL

They are very responsive to my homeowner needs

4 years ago

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Amy D Gaines Toledo, OH

They response back fast.the people are friendly

4 years ago

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Verified Customer

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Angela Van Lowe Denver, CO

I haven't recieved any information of what you are covering on my Ice Maker or Refrigerator.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Dec. 14th, 2021

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Verified Customer

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James Howard Lady Lake, FL

Excellent service, on time and repaired my fridge

4 years ago

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Michelle Wetz Ocala, FL

Prompt response and easy to schedule repair.

4 years ago

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Varun Kesherwani Franklin, MA

Very easy to submit claims and quick response

4 years ago

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Yvette Las Vegas, NV

Choice responds to my claims in a timely fashion.

4 years ago

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Connie Castoral Celina, TX

Very reliable, professional and efficient

4 years ago

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Kathleen Birkel Houston, PA

The two claims I made were handles quickly

4 years ago

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Karen Sorick Mullen, NE

I received immediate help with my problem.

4 years ago

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Lisa A Linder Oklahoma City, OK

Very prompt response to my plumbing issue

4 years ago

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LaShawn Hamilton Winston Salem, NC

Great service so far no issues tech was knowledgeable

4 years ago

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Luis Figueroa Kissimmee, FL

Awesome service and great people skills.

4 years ago

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Douglas Nashua, NH

Waiting two weeks for an appointment and then the appointment is put out another two weeks.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Dec. 10th, 2021

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Verified Customer

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Naomi Brooks Land O Lakes, FL

Sometimes the trades people sent are not the best I have worked with

4 years ago

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Paul Stahl Las Vegas, NV

Prompt & professional contractor experience

4 years ago

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Sandra Spizzirri Schaumburg, IL

Quick response and follow up. Dependable

4 years ago

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Robert Brown Posen, IL

The response times and the customer service is poor. It takes to long to find a company to

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 10th, 2021

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Verified Customer

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James andrew Aikens Saint George, UT

They follow through in finding a contractor

4 years ago

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Sheila Battistello Boca Raton, FL

I had a light bulb replaced in my microwave and it took 4 days for the installer to return.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Dec. 10th, 2021

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Verified Customer

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John Roberts Willow Spring, NC

speedy, online option worked very well, just good service

4 years ago

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SHAMS MEHRANI The Colony, TX

Excellent customer service and good choice of vendors

4 years ago

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Fengbin Jin Berkeley Heights, NJ

Choice provided great service and responded efficiently

4 years ago

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Kathleen Sun City, AZ

The tech knew what the dryer problem was from the sound!

4 years ago

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Deanna MARTIN Leesburg, FL

They are quick to respond, company used was also quick

4 years ago

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Tina Lenard Monroe, LA

Service man was very professional, timely and thorough.

4 years ago

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Verified Customer

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David Drehet Killeen, TX

I was told I'd get a check for the $283 the repair would have cost you had the repairman been able to get the part. I've never received it.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Dec. 10th, 2021

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Verified Customer

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Percilla Clark Mission, TX

When we called on our AC they were out the next day to fix iit

4 years ago

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Andrew Hunter Columbus, GA

my choice and i had to write 40 characters

4 years ago

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Edie Carey Nashville, TN

Timely, addressed our issue, staff capable and very polite.

4 years ago

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Joyce Reynolds Copperas Cove, TX

They reply online instantly. Quick, efficient service.

4 years ago

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Justin Slidell, LA

This time it was quick and easy. They are a pretty good company.

4 years ago

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Verified Customer

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Ron Main Salisbury, NC

A good company. Fixed my problems with no issues.

4 years ago Edited January 10, 2024

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Verified Customer

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J Dowley Palm City, FL

Easy to get service and have questions answered.

4 years ago

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George Huang New Port Richey, FL

They kept in communication of ant delay due to parts

4 years ago

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David Hudspeth Minneapolis, MN

The speed in response to my service request.

4 years ago

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Crystal Robinson Indianapolis, IN

Best price, fast service, no hoops to jump through.

4 years ago

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D. Per. Ridgefield, CT

solved my warranty issue in a timely and seamless manner

4 years ago

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Ellis E Lindsey Indianapolis, IN

The last repair was done professionally.

4 years ago

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Alice Antakikam Lawrenceville, GA

They are very prompt in taking care of your claim.

4 years ago

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Sharon Spicer Zephyrhills, FL

Thay have always done things right away.

4 years ago

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Terri Cumbie Joanna, SC

They have been prompt everytime I have needed them.

4 years ago

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Joseph Denby Middletown, DE

After several weeks for the technician to come out for my refrigerator they tell me it's not covered

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Nov. 24th, 2021

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Verified Customer

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Courtney Chester, SC

Avon representative comes out are being denied affixing everything what is the purpose of having an insurance and it don't cover it

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Nov. 24th, 2021

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Verified Customer

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Dagmar Adams Cave Creek, AZ

Handled recent claim very easy and quickly

4 years ago

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Donald R Lewis Goldsboro, NC

Low service fee. Refrigerator has been repaired.

4 years ago

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Maria North Las Vegas, NV

Quick responses and customers come first

4 years ago

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David W Smith Jr Chicago, IL

They resolved my issue in a fast and efficient way

4 years ago

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Jeff Sturgis Greeneville, TN

When something breaks down they react quickly

4 years ago

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William Mandigo Oviedo, FL

Contractors providing service have been outstanding

4 years ago

Choice Home Warranty Reviews