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Choice Home Warranty Reviews

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9.3

Overall Score

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OLUKOREDE HASSAN Laurel, MD

Excellent response time to handle my service request.

3 years ago

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Connie Jo Mabley Lexington, KY

Authorized service companies have been good to work with.

3 years ago

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Tony B Wilson Tyler, TX

Because they took care of my claim without any issues.

3 years ago

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Lee Knoxville, TN

Can't login to create a case- have had numerous problems with my AC unit- not resolved yet

3 years ago

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Walter Houston Berkeley Springs, WV

They were fast on time and the work was done to my satisfaction.

3 years ago

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David Velasquez Del Valle, TX

Always respond within 12hrs, contractors always call before arriving.

3 years ago

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Tara Grijalva Henderson, NV

Customer Service is not very good. Some of the Companies they use are not very good.

3 years ago

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Sandra Calabash, NC

Never get service when needed, still waiting over a month for a repair. Seems all I receive is lip service no matter how many emails I send

3 years ago

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Valerie White Stone, VA

Customer support is good because they seem to find a technician each time.

3 years ago

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Michele Raleigh, NC

Every time I use my warranty they come.

3 years ago

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Shane Robinson Hawthorne, FL

Have had two claims in 9 months, both were handle great.

3 years ago

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Marvin Lautzenheiser Springfield, VA

EXCELENT EXCELLENT THEY CAME, THEY SAW, THEY REPAIRED

3 years ago

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Edward Yarborough Azle, TX

great service so for fast response and service very fast

3 years ago

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Chanalle Spartanburg, SC

Each technician that visit my house was vett respectfull

3 years ago

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Paul S Bender Miami, FL

Provided good references to get jobs done.

3 years ago

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Barbara Richmond, VA

Professional and very quick response to claims.

3 years ago

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Aminita Pepper Indianapolis, IN

Very fast on appointments and reliable service

3 years ago

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Daniel Sarasota, FL

Easy to put claim in. Prompt service. Great communication

3 years ago

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Peter Mayr Mautner

Right in time, professional work and friendly staff

3 years ago Edited January 10, 2024

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Bill Hamer Birmingham, AL

Quick and courteous. Agents very professional

3 years ago

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Wolfgang Geckeler Absecon, NJ

Great customer service and fast help when needed.

3 years ago

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Mary Broussard Marrero, LA

The service providers arrive on time and complete the work

3 years ago

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Barb Davis Arlington, TX

They always send a repairman out immediately.

3 years ago

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Arif Hussain Chandler, AZ

Great company and friendly staff. Prompt and efficient

3 years ago Edited March 5, 2024

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Zachary Daniel Lake Saint Louis, MO

Great responsiveness, quality service techs

3 years ago

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James Arias Beverly Hills, FL

They did a good job fixing my dishwasher!

3 years ago

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Janet Henshaw

I had a great experience with the service. They were responsive to my calls and took care of my refrigerator issue promptly when the panel malfunctioned, affecting the ice and water functions. A local company handled the repair efficiently, and I appreciated their timely assistance!

3 years ago Edited January 10, 2024

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Ken Lake Sedalia, MO

We've had several appliances fixed in a timely manner.

3 years ago

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Don A Wilson Boerne, TX

Resposive to requests for service and providing qualified technicians.

3 years ago

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Barbara Roberts Sapulpa, OK

I had to wait an extra day for service, but I was pleased once they got to me.

3 years ago

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Enrique Barlow Fayetteville, GA

Great customer service, first vendor was great a 10 the second vendor about a 7

3 years ago

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lynne gillooly Cornelius, NC

They have responded quickly and have tried to fix the problem

3 years ago

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Catherine mishler Johnstown, PA

Polite and knowledgable however had to wait for appt and parts.

3 years ago

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Cyndie Hammond Liberty, MO

It takes too long to get repair technicians to my house. Waiting almost 2 weeks to get my dryer fixed is ridiculous.

3 years ago

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Isidro Pacheco El Paso, TX

Repairs /replacement take too long. Communication between tech and choice is not good at all.

3 years ago

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Evelyn Richardson Crestview, FL

Didn't like paying $85 up front. Thought warranty would cover all cost. I'm on a fixed income.

3 years ago

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PRASANNA KUMAR MENTA Towson, MD

The rep told me that my issue was covered for garage opener but later the claim was rejected

3 years ago

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Yi-Yin Ku Buffalo Grove, IL

Unreasonable with the fund to replace the dryer. Which is less than half the money for purchasing the least expensive one

3 years ago

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Maria Stiliha Flower Mound, TX

had problems with my central air and the results were not to my standards. I paid for the whole year and the service was not great.

3 years ago

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Lorna Petty Roswell, GA

We had a water heater problem we had to fic on our own. The assigned contractor could not come for 5 days. Our renters were going to sue us.

3 years ago

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Philip Gregoire Inverness, FL

Unqualified Service Technician. Took over a month to solve a low voltage wiring problem and then would not pay for the repair

3 years ago

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joye swain Edmond, OK

I was offered Payment which would not replace my clothes dryer. Because my clothes washer was rusty no offer was mde to help buy anothr washer

3 years ago

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Anonymous Houston, TX

I'm not having a good experience. I needed to use them to get my hot water fixed and its still broken.

3 years ago

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Mark Fuchs Mount Pleasant, SC

The technician was very pleasant and efficient.

3 years ago

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Alexis Kornack San Tan Valley, AZ

Always on top of everything and quick fast service!

3 years ago

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Cindy Egan Las Vegas, NV

They were quick to respond to my problem

3 years ago

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John Ehrhart Snellville, GA

Prompt response. Thorough follow-thru. Good quality work.

3 years ago

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Donna perry Broomall, PA

Service is awesome servicemen are on time.

3 years ago

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gisela smith Killeen, TX

I received fast answers and repairs of my A/C

3 years ago

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Sandy Fontana, CA

Very professional and excellent contractors

3 years ago

@endstack