Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Amy Jacques

Choice home warranty did not cover one major electrical system claim and only a small amount on a plumbing system claim.

1 year ago

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Tammy

Just a couple months later and I’m still having the same issue with my dishwasher

1 year ago

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Joseph

Working with the people on making my claim for service!

1 year ago

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Kem

Superb customer service, money we save and peace of mind.

1 year ago

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Jorge

It is the best to attend to the guarantees as it should be

1 year ago

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Billy

Great service, quick respond, very professional technician.

1 year ago

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Kim

Always a quick response if we need a repair!

1 year ago

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Deanna

They do not care if you get service in a timely manner. If they schedule you with a provider at a time that does not work, too bad for you.

1 year ago

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Kari

Over promise and under deliver. The sell you on a policy they don’t follow through with and then come up with excuses. Worst company ever

1 year ago Edited October 30, 2024

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Brian Bossier City, Louisiana

The technicians were on time, friendly, and knowledgeable.

1 year ago Edited July 22, 2026

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Barbara

While it's nice knowing the cost, it sometime takes a while for service.

1 year ago

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Robert

Money saved and customer service ,also quick repair

1 year ago

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Stacey

There is little to no follow up. I am still awaiting a return repair and call back from a manager

1 year ago

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Edward

Great service. Technician was very customer focused.

1 year ago

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Cecile

They came and did the 1 year warranty. I like the company

1 year ago

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Steven

Choice Home Warranty is a great value for the $

1 year ago

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Kevin

I have a great customer service and experience.

1 year ago

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Martha

Excellent customer service and dependable contractors

1 year ago

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Michael

Great company. Great service. very satisfied.

1 year ago

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Pam and Mike Chartier

Fast, very efficient, good work all around

1 year ago

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Theresa

Great customer service and reliable repair technicians.

1 year ago

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Randy

It has been a great experience and peace of mind

1 year ago

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Barbara Cadore

I'm really enjoying my home service plan.

1 year ago

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Jimmie Johnson

Very pleased with contracting the service so fast.

1 year ago

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WILLIAM D PATTON

I appreciate the prompt response in processing and handling claims.

1 year ago

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John

Good experience so far. Depends on future approval of claims.

1 year ago

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Michele VanMoppes

I think it depends more on the service company that Choice sends out

1 year ago

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JACALYN GOEHRING

The service man was extremely helpful and very kind.

1 year ago

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Paul

Very good and reliable service. Good success.

1 year ago

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Jessica

Appointments take forever for things that are urgent and the list of “exclusions” are ridiculous.

1 year ago

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Karen Wayland

It takes forever to get a repair done. I’ve been waiting since like March for my leg and my bathrooms to be fixed and they’re still not fixed.

1 year ago

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Frederick Heberle

Still waiting to hear from a plumbing company to set up a time to get our tankless water heater fixed.

1 year ago

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Randall Press

The last call for my A/C repair took 10 days and 4 visits from the repair company you sent. You have to do better

1 year ago

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Frank Bianca

Choice ZHome has been very responsive to my requests.

1 year ago

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Frank Singh

Great services . Courtesy workers. Ver simple

1 year ago

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Linda Williams

The technical was very knowledge and nice

1 year ago

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Lee

They take all cases with urgency and professionalism

1 year ago

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Laura

Prompt expert help and good communications and repairs!

1 year ago

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Walter

Waiting on tech to come out on the claim I filed, two weeks out

1 year ago

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Connie

I think if they can't repair, they need to replace the items without so much complications.

1 year ago

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Jim Ankeny, Iowa

He was very knowledgeable, would recommend him again

1 year ago Edited May 20, 2026

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Tonya

Stilling waiting from Aug, 2024 for a reply. Choice warranty said GE that did not submit paperwork, GE states they did.

1 year ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. Please send your policy/claim number to respond@choicehomewarranty.com as we would like to provide a satisfactory resolution for you. In the subject line, please advise “Best Company Reviewer”.

Sep. 18th, 2024

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Edison

Great company. saves a lot of money!!!!!

1 year ago

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Mike

Outstanding service and support. Recmend it to family

1 year ago

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Dana

When I need to use Choice, it is great service.

1 year ago

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William

Fast service and professional craftsmen.

1 year ago

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Abdul

Choice Home Warranty is very good and reliable!

1 year ago

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Elouise

Customer service timeliness, pleasantness

1 year ago Edited April 4, 2025

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Renata

The person that come was very nice very professional

1 year ago

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Heriberto

GREAT COMPANY , FAST RESPONCE, HONEST, RESONABLE

1 year ago

Choice Home Warranty Reviews