Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Michael Ealick Sun City, AZ

Could have improved response time rrom time of request to arrival

3 years ago

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Barbara Butler Rowlett, TX

They are a rip off. They only pay for minor repairs. They major repairs are not covered

3 years ago

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Lynn Grommet Forrest City, AR

In my area some difficulty finding services that are willing to work with warranty for payment.

3 years ago

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Jennifer Murfreesboro, TN

Because they hire people that don't have an understanding of how appliances work

3 years ago

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Ron Concato Pompano Beach, FL

Slow to react to customers needs. Their definitions of coverage tend to be a little misleading.

3 years ago

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Joseph John Osisek Henderson, NV

it the man who made the repairs. This one is great!

3 years ago Edited January 10, 2024

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Lorri Ledet Pensacola, FL

Doesn't cover many major issues, and you don't know that until you are "denied".

3 years ago

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Peggy Lawrence Riverview, FL

U state u cover water system but not tank. So if there is leak from tank, what do u cover. Dissatisfied with plan..

3 years ago

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Gary Irving, TX

They use fly by night companies. You have to make the check out to the person that shows up not the company.

3 years ago

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Lonnie Chapman Bonham, TX

Had a scheduled phone call with them, received 2 reminders from them about the call, they never called!

3 years ago

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Sandra mariottini Elmhurst, IL

They are terrible. They suck. Half of my house hold items are not fixed. I have to wait 30 days for a check. I will never recommend them again

3 years ago

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George Palmer Waverly, TN

Declined paying for a/c recharge on very flimsy excuse, not reason.Plumber was to come back on shower leak. Haven't heard from him since.

3 years ago

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Poole Tallahassee, FL

I'm having all kinds of problems with them on an air conditioner repair. They were easy to contact but it's not easy to get them to do anything.

3 years ago

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Gonzalez Brooklyn, NY

Most of the time they cover things, but sometimes they don't.

3 years ago

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Johnson Wilmington, DE

Just recently I have to used my warranty for replacement of refrigerator.

3 years ago

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Anonymous Humboldt, SD

They were very quick, easy to file a claim.

3 years ago

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Anonymous Lithonia, GA

The customer service is pretty good. They've gone up on the charges.

3 years ago

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Robert Kerr Henderson, NV

Quick response. Knowledgeable and courteous.

3 years ago

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Jennie McQueen Philadelphia, PA

They're very polite and understanding about your situation!

3 years ago

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Hector Port Saint Lucie, FL

My very first claim was resolved properly in two days

3 years ago

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Hyacinth Wood Cumming, GA

They were very prompt in getting a technician out to us

3 years ago

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Jim turner Georgetown, KY

They covered the repair exactly the right way

3 years ago

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Kay larsen Jacksonville, FL

great service. fast response. nice people

3 years ago

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Gary Bennett Brandon, FL

They always provide a prompt response to repair request

3 years ago

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Angela Visger Greenbrier, TN

Easy peas. Make 1 call to them and problems solved

3 years ago

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Sada Pyakurel Reynoldsburg, OH

Excellent customer service work done on time.

3 years ago

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Jan Lughermo San Antonio, TX

They have always been prompt and efficient.

3 years ago

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Betty Las Vegas, NV

Difficult to determine if a claim should be filed. Short tempered customer rep.

3 years ago

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Maurita Harris Phoenix, AZ

Most of the time the issue has been resolved in a reasonable time period.

3 years ago

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Robin Riding Kansas City, MO

They don't do anything they are supposed to do never call back is taking 3 weeks to get fridge looked at very poor service

3 years ago

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Miriam Stiefel Englewood, NJ

unresponsive; I have to call many times before my issues are resolved. No emergency service. The left hand doesn't know what the right hand is doing

3 years ago

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Stephen Weathersby Fishers, IN

They are having a problem with providing me with technicians, and providing me with accurate info regarding filing a claim.

3 years ago

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Janice Myrtle Beach, SC

My refrigerator was authorized for replacement and I was offer less than 500.00 to replace a 2,999.00 refrigerator. We are now in arbitration!!!

3 years ago

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Sandy Thorp Mesquite, TX

Their promise to "fix it or replace it" doesn't mean they will replace an appliance with one of similar quality.

3 years ago

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Terry deringer Canton, GA

Most of the people you sent to my house or garage mechanics, they have no clue what they're doing!

3 years ago

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Anonymous Las Vegas, NV

It's a great service. It was done perfectly.

3 years ago

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Jim Henderson, NV

On time and job well done and thats all I have

3 years ago

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Megarie D van Sickel Venice, FL

Prompt service by both Choice and the vendor they sent.

3 years ago

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James Centreville, MS

They was really helpful with the problems we were having

3 years ago

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Ed Lockliear

I had a frustrating experience with their service. The dishwasher claim process was misleading, as they promised a replacement but offered a low-quality substitute instead. Communication was poor, and it took too long to receive the settlement. I also faced issues with plumbing repairs, where the contractor did a rushed job. Overall, I'm very unsatisfied.

3 years ago Edited January 10, 2024

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Khem sharma Winter Garden, FL

Very professional and work gets done timely

3 years ago

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Lori Winfield Sanford, FL

The company does not hesitate to do what is right.

3 years ago

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Prashant Cherukuri Pompano Beach, FL

Prompt customer service and great technicians

3 years ago

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Judy Brown Dacula, GA

Easy to open claim, easy to use customer service dor

3 years ago

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Patricia Green Covington, GA

Very easy to get a tech for an issue that I had.

3 years ago

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John

Prompt knowledgeable friendly service, quick repair

3 years ago

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Elizabeth Romard

Good service and prompt attention to my problemd

3 years ago

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Jacquelin Connelly Woodbridge, VA

The service was very professional and knowledgeable.

3 years ago Edited January 10, 2024

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Juan Cisneros Pasadena, TX

Cause every time I need them they are very helpful

3 years ago

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linda ervin Beech Island, SC

Excellent service great customer service

3 years ago

Choice Home Warranty Reviews