Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Jim Blythe Owens Cross Roads, AL

The technician was extremely thorough in his inspection of the washer and dryer.

1 year ago

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SD23 Johnston, SC

SanTech was great but CHW is terrible. All talk no effective action. My claim clearly stated faucets were outside. After nearly 2 weeks, CHW sent a plumber then denied it. Waste of time & money.

1 year ago

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Kitkat Seminole, FL

Choice responded immediately to my problem and had a tech out to me in less than 24 hours

1 year ago

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Elisa Bracamonte

The premium cost is climbing , copay is climbing and the replacement costs of items are not sufficient to make this warranty worth while.

1 year ago

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Karen Harrison San Antonio, TX

Everything was timely and the service guy was absolutely great and was very helpful.

1 year ago

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Myrtle Cook Ruskin, FL

Very knowledgable, very polite, explained everything, and completed the job to my satisfaction.

1 year ago

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Edwin Bercovici Milwaukee, WI

I disliked that your company does not provide honest service and makes bs excuses. When you denied coverage for a water heater that does not function, the plumber said that your determination is bs.

1 year ago Edited June 27, 2023

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Juan Maldonado San Antonio, TX

The fact that the representative kept giving me a better deal every time we negotiated.

1 year ago

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Richard Tessler Powell, OH

I had my refrigerator repaired that a few months later had to pay another 45 dollars. My toilet was repaired than they would not pay the second time

1 year ago Edited July 19, 2023

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Ismael Gonzalez North Las Vegas, NV

So far so good, made the claim and site accepted it and assigned claim number right away

1 year ago

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Adel Karas Montgomery, TX

David B with Trade Wind AC, is an outstanding technician, Please assign him for any future AC jobs.

1 year ago

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becci3359

1 year ago

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jean pinckney Mt. Pleasant, SC

Service was prompt, no long waiting before I was contacted and work was done satisfactory.

1 year ago Edited January 10, 2024

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Marilyn

First time calling for service. Everything was handled great and the project was fixed right away.

1 year ago Edited January 10, 2024

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Tawana Samuels Haltom City, TX

Sharpe Services and Jared W are ripping poor people off like me, I got a second estimate on my a/c unit, turns out I saved over thousands of dollars and getting ripped off at the same time. Just Bad Business

1 year ago

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Cesar A Falconi Houston, TX

Prompt response to my claim, and the profesional technician chooses to perform an inspection

1 year ago Edited June 20, 2023

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david mcdonald Jacksonville, FL

The money I have saved, easy process and timely response is well worth this service

1 year ago

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Anthony Papantonio Greensboro, NC

Kirk W was very good. His explanation of the warranty was very good. I'm happy with the company

1 year ago

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Jim Foerstner Mason, OH

Kevin was very thorough explaining the A/C & furnace options, and answering all my questions.

1 year ago

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Linda Nelson Layton, UT

This is an AMAZING company!!! Quick response to a flood-like situation! ❤️❤️

1 year ago

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Thomas DeHoog Kodak, TN

The technician was able to quickly diagnose the problem and solved it to my satisfaction.

1 year ago

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Mary Rios Milwaukee, WI

Pleased that my AC unit was fixed and I didn’t have to spend thousands on a new one!

1 year ago

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Gunjan Ganediwal Pompano Beach, FL

horrible horrible horrible company. Save yourself. Do not sign up with them. They will never stop calling. And they will charge you for every little thing under one pretext or another.

1 year ago

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Lorenzo Taylor Killeen, TX

Everytime I need any maintenance or repairs they’re quick and it’s always done right

1 year ago

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Greg V Fayetteville, NC

Don't like much , still trying to replace my dishwasher , now I gotta wait near 3 weeks for the check and see about the rest of the finances to finish the project

1 year ago

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Steve Jurado Austin, TX

Armando M is very polite and professional. He made making my choice easier to do. Thank you.

1 year ago

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John Phoenix, AZ

i like the way your company does business with there costomer straight forward dont changes

1 year ago

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Judson Chappel Mandeville, LA

It was easy to submit my claim, and they were here within 12 hours to fix my a/c!

1 year ago

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Cheryl Lynn Hayward, CA

The tech was on time and fixed the dishwasher quickly. He is extremely knowledgeable. You

1 year ago

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Yvette Register Altamonte Springs, FL

Glad I have the service. The repair specialists are knowledgeable and efficient.

1 year ago

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Susan Bowen Washington, DC

Choice is always efficient when handling a repair request and very reasonable pricing.

1 year ago

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Kristen McJacobson Amarillo, TX

The technicians have been great and tried to fix our unit, but choice denies claims, stating the problems aren’t normal wear and tear. We’ve had a home warranty since we purchased our home in 2008.

1 year ago

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Pent54

I've had mixed experiences with customer support. One technician was thorough and resolved the issue, while another simply looked at the problem and charged a fee without providing any service. Scheduling was also a bit challenging at times. Overall, I'm satisfied but hope for more consistency in service.

1 year ago Edited January 16, 2024

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Esther Roberts Houston, TX

Response time was great. Fixed the problem to our satisfaction. Technicians were very polite and professional.

1 year ago

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Dolleen Jenkins Middletown, DE

I did like the plumber he was very professional and did a great job, He explained everything vey well

1 year ago

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Bernard Muriithi Fayetteville, AR

It took forever to get my concern evaluated, language is put in policy to help the company avoid approving claims. Watch out...Do not say you weren't told. They do not deserve one star, my experience.

1 year ago

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Joel League City, TX

The Technicians came at the right time and fixed the garage door as soon as possible.

1 year ago

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Shirley Evans Pennington Gap, VA

was pleased with quick response when claim was posted but stated my policy didnt cover it which has plumbing system in it

1 year ago

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Paul Jackson Houston, TX

Quick professional response to issues. Repairmen are knowledgeable and responsive to needs

1 year ago Edited July 12, 2023

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William F. Wappingers Falls, NY

Someone was out next day and repair was completed. Thanks Choice. Thanks olive air

1 year ago

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Michele D

Allijah had great customer service skills and provided multiple plans and payment options.

1 year ago

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AnnMarie DiMaio Tarpon Springs, FL

The loophole to fix my ac cost me $ 1,500 This should be explained by the ac company before they send someone out. Put me into extreme debt and had no choice due to no ac for 3 days and upcoming surgery the next day.

1 year ago

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LARRY N GILBERT Kansas City, MO

I like The Company Because They Stand By Their Work. And that's What We're Looking For

1 year ago

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Drāno

Service was good. Only gripe was that we couldn’t schedule our appointment until we contacted the contractor.

1 year ago

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Tom Lynch Collierville, TN

Easy to submit claim online and prompt authorization and dispatch for dryer repair.

1 year ago

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Max Encinitas, CA

Avoidance of responsibility to cover real problem at hand Took over 6 calls to get things handled and even still the problem persists So it was not handled in the way it should have bren

1 year ago

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Monica Jakubaitis FL

It was excellent! the service was fast ! Very professional! I highly recommended this company !!

1 year ago

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D.H. Pensacola, FL

Feniv’s heating and air were very professional and outstanding customer service

1 year ago

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Dave LA

No Hassle when filing a claim the company has changed its policy that they will honor all claims

1 year ago

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Robert Smith

Overall good service we have had some issues with them in the past standing by their customers instead of contractors, but overall pretty good

1 year ago

Choice Home Warranty Reviews