Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Vvaled Oviedo, FL

Plumber did a good job fixing the leak but he was extremely late arriving 45 min after the appointment time.

1 year ago

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Mary Hellerman

the tech kept us informed about his arrival time and exactly what to expect from him

1 year ago

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Ron Black

All was just fine...customer service and the retention departments were very efficient as well

1 year ago

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Donald Johnson Norfolk, VA

Prompt response and resolution to problems fixed! On time and very professional tech!

1 year ago

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Blythe Miller Tampa, FL

The immediate response to the claim I filed for both my washing machine and stove.

1 year ago

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lynn keller St Louis, MO

Very informative and very thorough. I would request him any time I need something.

1 year ago Edited January 10, 2024

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Susanne Bashkin Baltimore, MD

Excellent service, very friendly person and willing to work with my erratic schedule

1 year ago Edited January 25, 2024

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Tommy Cartagena

Interface is good, but the auto scheduling is not convenient. I would like to pick my own service companies and have them call me for schedule.

1 year ago

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Donald Curry Plano, TX

The tech resolved my issue with my garage door in a timely and professional manner

1 year ago

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Sarah Skae-Clark Midlothian, VA

They use 3rd party subcontractors often located several miles & hours from my location. Small - sometimes 1099 contractors.

1 year ago

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mike ritzel Kansas City, KS

The technician as knowledgeable and tracked down the problem after a very thorough inspection.

1 year ago

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Teresa Scott Augusta, GA

I did not have to wait a long time before services was rendered and it was professional.

1 year ago Edited January 10, 2024

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Genevieve Juarez Rockwall, TX

He was wonderful! Was on time, didn’t take lomg at all. And job was well done.

1 year ago

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Michelle Anderson Apple Valley, CA

Service crew Falcon Plummers was fantastic. Was not happy to hear you only gave 70 credit for a kitchen faucet. Home depot brand not quality.

1 year ago

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Rashad Glendale, AZ

I the service is excellent the only thing I can sa my that is bad is that my service call is the same price as my monthly bill

1 year ago

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Marcee Swarny Killeen, TX

Technician did a great job troubleshooting the problem and fixing it. Great job!

1 year ago

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Debbie McCormack North Richland Hills, TX

I’ve had several repairs done through CHW and I’m impressed with the techs they send.

1 year ago

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Deanna Clouse Rainbow City, AL

I appreciate the amount of time between filing a claim and having the service call scheduled

1 year ago Edited October 18, 2023

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Sham Saiker Ft. Pierce, FL

The technician took his time to solve the problem. He wasn't able to completely fix problems. But it works.

1 year ago

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Ousama Sabra

Quick service; very knowledgeable and friendly representative. Got all my questions answered.

1 year ago

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Mike Sale Saint Augustine, FL

I really like their prompt response without having to actually speak to anyone start to finish.

1 year ago Edited September 22, 2023

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Bob K Carol Stream, IL

Dave from DW Plumbing was excellent. Friendly, competent, and overall good guy. Five stars PLUS.

1 year ago

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Neil Allentown, PA

Rep was extremely knowledgeable and explored many options that they best suited my needs.

1 year ago

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Ty Jones Missouri City, TX

Great response time and getting the problem resolved. They have gotten a lot better than last year.

1 year ago Edited January 29, 2024

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Ganesh Alagarasamy

I had the service call member gave appt immediatly and resolved the problem without dealy

1 year ago Edited July 10, 2024

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Bernice Golden Fort Wayne, IN

The amount that I was offered for my washer and that it would take 30 days for me to be able to get the coupon to go and purchase another one so I have to let clothes pile up until then or go to the laundromat.

1 year ago

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Clarke Jones Hilton Head Island, SC

It is very easy to work with them and everyone that they have sent out there a professional job

1 year ago Edited October 9, 2023

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Sandra Anderson Spring Hill, FL

They take care of making the appointment and finding excellent repair companies.

1 year ago Edited October 4, 2023

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Nancy Las Vegas, NV

Wants you get them on the line, From waiting on hold, I've received quality workman at my property.

1 year ago Edited September 20, 2023

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Barry Hechtman Miami, FL

The technician fixed the backup immediately and it was OK to pay the service fee the next day.

1 year ago

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Seth Waldman

Most of the time issues are resolved quickly with precision. Pretty happy overall.

1 year ago Edited June 12, 2024

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Ray Trezza Myrtle Beach, SC

Was easy and had all the items I want covered in the event of a break down. The price was fair.

1 year ago

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David Thompson Northfield, OH

There was a quick, professional response to my claim. The repair person was there the next day.

1 year ago Edited October 11, 2023

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Edna Douglas

Valued me as a customer and was genuinely concerned -and responded in a timely manner.

1 year ago

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Chris Rawls Hamilton, OH

Just read the reviews for this company and they are not in a positive view. Trying to cancel my subscription and having a hard time doing it. The sad thing is I just started it and already getting a run around.

1 year ago

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Charles Ellsworth Bethel, CT

Good service at a reasonable cost. I like having someone to call when something breaks.

1 year ago

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Mark Lojacono Pleasant Hill, CA

Fast, affordable and right on time!!! Best of all he solved the whole problem!!! Thank you!!!

1 year ago

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Eric Nelson El Paso, TX

I like the selection of Tango Plumbing to address my problem. Outstanding plumber.

1 year ago

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Fernando Los Angeles, CA

Like First time I used the service Good customer service until now Amazing service

1 year ago

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harrry Shaw Jr WI

1 year ago

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Khaled Tomees Burke, VA

Choice Home Warranty is generally a hit or miss; they deny at least 75% of the claims. Specially if the repair includes a costly item such as AC or replacing the appliance.

1 year ago

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S. Tomlinson Jacksonville, FL

A broken item is a broken item. The home owner is penalized for the cause of the broken item when it’s out of their control. Electrical components is not caused by customer.

1 year ago

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Chad Welch Baltimore, MD

Excellent service. The market is overloaded with calls, not enough technicians. Choice came through

1 year ago Edited October 4, 2023

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Ronald Masters Fulshear, TX

William L at Willpower electrical did a great job Repairing and replacing my ceiling bathroom vent

1 year ago

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Janis Palma San Antonio, TX

Immediate response, and very professional persons responding to your home issues.

1 year ago

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Myron Price Oak Ridge, TN

Unfortunately we were not aware of previous owners mistake repairing the AC. But Choice did what they agreed.

1 year ago

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Wanda Martin

The tech had excellent people skills, well groomed and dressed very appropriate.

1 year ago

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Johnnie Flemming

I paid a higher price to include a home appliance coverage to learn after I file a claim it +9package deal and not a separate item.

1 year ago

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Richard Jung Port Orange, FL

Got service for my AC the very next day. Just paid my co pay and it was fixed quick and easy!

1 year ago

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Georgia Barnett

Super easy to sign up. The representative was very knowledgeable and seemed sincere.

1 year ago

Choice Home Warranty Reviews