Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Verified Customer

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Lynn Swafford

I thought everything with my claim went well!

1 year ago

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Peter Hanchett

It did take them long to arrive at my home an repair the problem.

1 year ago

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Stan

I had a terrible experience with this company. My warranty wasn't covered, and after multiple attempts to get repairs, they denied my claims. The sales team misled us from the start, and my sisters faced similar issues. We paid in cash and have only encountered poor service. I wouldn't recommend them.

1 year ago Edited April 24, 2025

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Jaime

the 1st time the Tech came out he was sure it was the filter on our frigs, 3 calls later same problem. everytime is was $75 for nothing big scam

1 year ago

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Wilford

Professionalism and promptness. Customer service was great.

1 year ago

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Idris

I like the prompt response and turnaround of the claim.

1 year ago

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None ya business Yep

I would prefer that support spoke better English.Maybe stop outsourcing?

1 year ago

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Vicki

Easy to work with, quick response, qui,k service.

1 year ago

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Kimberly

I do not dislike nothing about this company!

1 year ago

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Terence Young

Status updates and explanation of problems found

1 year ago

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Eric

The company works too hard to not pay, or unreasonably fairly pay, claims. It is a continuing fight which will cause me to switch providers.

1 year ago

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Lori

I left a message yesterday. Nobody has called me back. You guys said someone to come out and fix my washer and it’s still out of ballance

1 year ago

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Darlene Coplin

I have been with Choice for over 7 years, I love you guys

1 year ago

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Guy Delatour

I like they promptness in responding to calls.

1 year ago

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Tom AND Nancy Hong

Having a company to turn to when you have an issue.

1 year ago

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Robert Milton

Sofar I like everything about my hone warranty

1 year ago

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Kenneth Trainor

Don't understand stand why my stove is not fixed yet

1 year ago

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Dean

The thec that to work on my dryer was great and kind

1 year ago

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Matthew E Chinski

They took five days to replace my water heater leaving me with cold water that whole time.

1 year ago

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Uma

Most of the staff were helpful in solving my problems and acted accordingly.

1 year ago

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Kristine

It was fixed quickly. The app was convenient

1 year ago

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Martin

THEY DUE AS AGREED, EASY TO WORK WITH COMPETATVE PRICED

1 year ago Edited November 8, 2025

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Verified Customer

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Reynaldo

I’m having problems with Choice because I made a claim regarding my water heater ( need replacement) but they refused to pay for it to be replaced

1 year ago

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Verified Customer

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Barbara

I like that they showed up on time and promptly fixed it

1 year ago

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Siegfried

HAD A GOOD EXPERIENCE THEY DID A GREAT JOB! FRIENDLY TOO!

1 year ago

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Jerson Romero

Good customer service, and customer satisfaction.

1 year ago Edited February 11, 2026

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Jason

Piece of mind and knowi have protection if I need it.

1 year ago Edited February 6, 2026

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Verified Customer

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Joy

Repair ok. Replacement is terrible! My $75 copay pays most of the repair costs. Could never come close to replacing an unrepairable appliance.

1 year ago

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Greg

Quick response and professionalism is very appreciated

1 year ago

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Jean

Good job my s/c was working in couple minutes

1 year ago

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Sharon Srock

The technicians are timely, courteous, and thorough.

1 year ago

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Shirley Zhou

Good experience! Very satisfied w the last service

1 year ago

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Shirley Walls

Choice came out in a timely a timely manner.

1 year ago

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JOBY GEORGE

Good home insurance company and recommend

1 year ago

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Cynthia Reza

When raising the prices there was no information given

1 year ago

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Doris Moncrief

Very responsive and easy to submit a claim for service.

1 year ago

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Stephen

I've literally saved thousands of dollars over the past 4 years with CHOICE.

1 year ago

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Joan Araneta

It provided us peace of mind. Excellent service.

1 year ago

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Antwain

The process was easy to do a claim. The work was done

1 year ago

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Julian

Said that they cover Duct Work but they lie about how much they really cover. They should explain more detail what the Duct Work covers.

1 year ago

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Adolf

Fast service responses time. Amazing technicians

1 year ago

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Josefeth

Really good service. costumer service helps me a lot.

1 year ago

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Sarah Williams

It has been an easy process when needing a repair!

1 year ago

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Cindy Crosby

I have been very pleased with Choice Watranty!

1 year ago

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David Bates

I liked their responsiveness and engagement.

1 year ago

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Marlene Mercado

Good experience so far, two claims approved

1 year ago

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Reva Wiley

The serviceman both times were nice nice and polite

1 year ago

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KH

Best decision I ever made was to get this warranty plan.

1 year ago

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Donald

Great service at a reasonable price. Helpful when needed

1 year ago

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Sara

Choice warranty is not protecting their clients and i got ripped off the way choice warranty handled by washer claim In sunstone ave.

1 year ago

Choice Home Warranty Reviews