Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Verified Customer

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Debbie

I was pleased with customer service and the service tech

1 year ago

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Christopher

Had electric work done, great job professionally done

1 year ago

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Christina

Husband unemployed and ya'll have raised the fees at once or twice. Plus we're Senior Citizens with limited income.

1 year ago

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Sabryna

I still haven’t received my welcome package from CHOICE yet

1 year ago

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Rose

I am happy with the service I have received on all claims.

1 year ago

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Bob

Good value. Service has been dependable. Only wish they could get here sooner

1 year ago

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Scott

Overall solid. Have to be persistent but eventually worth the effort.

1 year ago

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Ira

I like the fact they are a phone call away.

1 year ago

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Joe Jedlicka

Came on time and worked hard on our dishwasher

1 year ago

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Regina

My HVAC went out & True Comfort came out & replaced my unit.

1 year ago

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John

The electrician was professional and fast.

1 year ago

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Julie

They took two months to find a repair person. Out of three claims, only one was resolved with no issues. Horrible service.

1 year ago

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John Washington

I like the online service request and the prompt response.

1 year ago

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KIM COLLIER

I am waiting for my ecard so I can replace my washing machine.

1 year ago

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Christine Severs

So far so good and I hope to keep this warranty.

1 year ago

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Gregory Tyus

The fact that your company really did not help me in my real time of need, yall basically just cost me more money!

1 year ago

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Michael

All is well, I don't have any complaints.

1 year ago

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Terry

You do not come close to replacement cost of an item. I called 2 weeks ago about something needing repair and I still have not had a response.

1 year ago

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April

It's worth the money you save on having to find someone to fix your items

1 year ago

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Ralph

Fast service. Completed repair timely great response

1 year ago

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Marc

Time savings and cost savings. Would recommend

1 year ago

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Julian

My monthly cost is reasonable but have used the service only once so far.

1 year ago

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Joel Crandall

Quick response and fix thank you for the service

1 year ago

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Javier

Very pleased with everything, Five-star across the board .

1 year ago

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Linda

I don't like the on line claims. Rather deal with real people

1 year ago

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Guillermo Quinones

Efficient and Friendly service always on time

1 year ago

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Ted

great responce and service no delays at all very friendly

1 year ago

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Bennie

Does not explain the whole process of filing for a claim. Forces customers to take a replace at minimum price when the appliance can be repaired.

1 year ago

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Dallas

so far so good. no issues on my first interaction.

1 year ago

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Ralph

Great response and quick fix at great price

1 year ago

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Danyell Powell

They are very attentive and are very professional

1 year ago

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Chantler

Performed 2 of 3 claims but those two were done at success.

1 year ago

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Arthur/Audrey Shorts

Told me replacement of over stove microwave installation was not included.

1 year ago

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Michael Holgers

Very easy and fast to use the choice web site to get help.

1 year ago

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Tammy Hartle

I had to pay for my hot water heater,suspose to get reimbursed haven't seen any check yet

1 year ago

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Louise Urbanski

I really like the fast response and service.

1 year ago

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Ed

Service was very good, from the initial claim through the repair

1 year ago

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Andrell Gautier Klein, Texas

Fast professional and only paid my deductible

1 year ago Edited July 22, 2026

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Jewel Polk

Timeline in completing work order within 24 hours.

1 year ago

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Gerald Huffman Ll

Fast and professional service !! As always!!

1 year ago

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Larry Jeames

Outstanding service keep it up. Will continue.

1 year ago

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John Moeller

very responsive, timely in finding a certified professional

1 year ago

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Christopher

Not getting my microwave fixed quickly, needed over the holidays

1 year ago

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Sherril

Prompt evaluation of the situtation. Slow response to payment .

1 year ago

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Jeannie

Responsive and easy to work with. Local service techs.

1 year ago

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Helen

The process takes too long. Choice gives technicians too much time to communicate with customers

1 year ago

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Michael

Able to get problem corrected quickly. Easy to talk with

1 year ago

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Eleanor

Price and service protection Reliability of compny

1 year ago

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Fenda Jones

Great Customer Service and fast response!!!

1 year ago

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Amos and Jeffery Martin

Take to long to get something fixed need to have better service call take to long for service call.

1 year ago

Choice Home Warranty Reviews