Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Choice Brunswick, GA

Very nice person helped me on the phone. He answered all of my questions & was knowledgeable.

1 year ago

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Beverly Phoenix, AZ

It takes too long to get service and get issues repaired and sometimes they can't even find a company to come out to my area so I have to find my own and hassle with trying to get my charges reimbursed

1 year ago Edited August 15, 2023

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Sherry Coleman Sugar Land, TX

The worst warranty company ever . The say an item is covered but when it needs repaired then they say it isn't covered. They take weeks trying to get an item fixed if it is covered. Way to stressful.

1 year ago

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Robert Kline Henderson, NV

The technician was on the job right away and he was very professional and got the job done

1 year ago

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Truett Helms Dallas, TX

Joseph was well spoken and very helpful in describing the home warranty coverage.

1 year ago

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David Andre

Seamless online claims process, good contractors called out for claims jobs, and fair pricing

1 year ago

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Cherie Johnson City, TN

Fast and courteous service. A warranty company that does what they say they will do.

1 year ago

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Fran Hampton

The companies they send have great experience and have always been professional.

1 year ago

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John Traffas Wichita, KS

The technician assigned was fine. However, Choice did not itemize charges we were to accept or reject, so we had to choose blind. Bad choice on Choice's part.

1 year ago

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Marion Reid Manchester, NH

Timely, efficient, explanatory, patient. Very good tech. Would recommend this company

1 year ago

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Kendra Kahl San Antonio, TX

Excellent service. We had the repair done within 48 hours. I always refer Choice Home Warranty.

1 year ago

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Gloria Negron St Louis, MO

Individual was knowledgeable and provided information in a timely manner. Very professional.

1 year ago

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Teresa Hunter Northport, AL

Everything that they offer especially the monthly payments and the service call fee

1 year ago

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Rich Thomas Charlotte, NC

Christie brothers did an excellent job! Very satisfied with the prompt and professional service

1 year ago

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Belinda Bacon Indianapolis, IN

Technician arrived when he was scheduled and new immediately what the problem was and fixed it.

1 year ago

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Shandra Hood Leesville, LA

Great price for a Home Warranty! The representative had a can do attitude! Thank you!

1 year ago

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Sheila Irwin, PA

I haven’t needed to use Choice so I can’t leave a review. I am very pleased that you do background checks on your employees.

1 year ago

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Leland Arrington Marietta, GA

Filling a claim was easy. This is the first time I used choice Home warranty, and so far it is working well.

1 year ago Edited October 27, 2023

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calvin jones Las Vegas, NV

I would recommend Choice Home Warranty to anyone. It was purchased be the seller when I bought the property. To pay $75.00 to have someone come to tell you what you need to do is not my idea of how a warranty works.

1 year ago

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Carl Paolucci Cary, NC

Most of the time service is worth it but to have a replacement of an appliance the offer to fund the replacement is far too low.

1 year ago Edited August 7, 2023

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kobi kevin Rishon LeZiyyon, M

I had to wait more than a week to get someone to fix the AC. Simply unacceptable. Very disappointing. Eventually I hired someone who fixed the problem. Very bad service.

1 year ago

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Sherry Audette Charlotte, NC

Brandon from Total Plumbing went above and beyond his duty. He is an exceptional technician!

1 year ago

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Mario Reyes Chula Vista, CA

Great customer service,great communication over the phone, pin point and solved my problem

1 year ago

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Mike G Wichita, KS

The technician was friendly, on time, completed the repairs, and explained the process.

1 year ago

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Randy Clark Albany, GA

Phil M gave me a quick comparison of Home Warranty Insurance and what all is covered with the policy and the price.

1 year ago

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Betty Waller Cassadaga, NY

I did not like that you didnot tell up front about the service charge, also your sell person was very nasty !!!! ,when i said no about his offer,he kept talking over me !! I really feel like canceling this now !!

1 year ago Edited August 1, 2023

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William Blackwell Madisonville, TN

Too slow to get anything fixed. Am retired and my wife and have medical issues and raising 2 grandchildren. Almost 2 weeks no ac and approximately 92 in house everyday. This is unacceptable.

1 year ago

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Esperanza Vazquez Miami, FL

Fast response to my claim, technician very profesional and knowledgeable kept apt on time

1 year ago

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Siu Chan San Antonio, TX

Thanks for Andy from Flogistics. He is so professional and finish his job quickly.

1 year ago

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Starshine Guy New Orleans, LA

Helpful attitude and clear communication from both the tech and appeals claim rep

1 year ago

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Terrance Fonseca Shreveport, LA

The rep was very helpful in explaining all the covered items and very kind also.

1 year ago

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Maryalice Nelson Snellville, GA

The technician showed up on time. He found the problem and repaired the faucet.

1 year ago

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Michael Spangler Duluth, GA

I have been working with Luke P for over four years. He is professional and knowledgeable.

1 year ago

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Patricia Crownover Sparta, TN

Technician was very polite, professional, and fixed the problem right away. Great experience.

1 year ago

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Joseph Garner, NC

Excellent service. When you call for service they immediately respond with an answer.

1 year ago

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F D New York, NY

The tech who came to my house today was a gentleman… Did the job quick and clean.

1 year ago

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Tom Assheton Derby, CT

Emergency , get my own contractor and get reimbursed. If not, WAIT for Choice who I think does Not have the best contractor choices in this area.

1 year ago Edited January 10, 2024

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Luis Durango

The person who came in tested the system and said everything should be running smoothly.

1 year ago

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Jack Zhang

It is unbearable with room temperature over 94 degrees while waiting 5 days for a scheduled air conditioner repair. It is not acceptable for Choice Home Warranty to schedule a 5 days later AC repair. Useless

1 year ago

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Joe Ono Hanford, CA

Noah his positive attitude and done to earth personality also his vast knowledge

1 year ago

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Betty Lewis Columbus, GA

comoany notified and a service tech was assigned within 24 hrs. Everything resolved within 3 days

1 year ago

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Jan Hewitt Spring Hill, KS

5 stars for my technician on this service call, 2 stars overall for choice warranty as ALL of my previous calls have been difficult, at best. My representative has not been helpful when I needed her.

1 year ago

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Sidney Posy Warwick, RI

It is worth it. You save on unexpected costs and they find the professionals for you.

1 year ago

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Laura Dalessandro Northfield, OH

I would give a zero if I could. Filed a claim on my broken water softener. Nothing ever done about it. I even called said I was going to cancel. Lady talked me into keeping it. Said she would take care of it. Nope!

1 year ago

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jannette Wild Slidell, LA

amazing young man named Miguel repaired my a/c, I highly recommend this company.

1 year ago

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Vanissia Prout New Orleans, LA

AWESOME - ON TIME. VERY PROFESSIONAL AND FOCUSED ON SATISFACTION!! WOW JESSE J WAS GREAT!!!

1 year ago

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James Moorman Queens, NY

Everything has been amazing, ever time I put in a claim, it is handle with urgency,

1 year ago Edited January 10, 2024

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Martin Ellis Wild Marietta, GA

Known cost of the repair, good standard of technicians and leaving the serviced product in working order.

1 year ago

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Bill Blackburn Philadelphia, PA

George was extremely knowledgeable, professional and quickly got the job done in no time!

1 year ago

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Danny Golden Silsbee, TX

The man was very knowledgeable and what he was doing and showed up on time and did a good job.

1 year ago

Choice Home Warranty Reviews