Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Edwin Wiles

Great customer service and quick responses when placing a claim.

5 years ago

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Josh Distenfeld

Fast, efficient and sent a professional to my home.

5 years ago

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Anne

I have never had any issues with their service or the service providers.

5 years ago

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Gerald Winter

Fast response and excellent contracts to install repairs

5 years ago

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Samantha L Guiher

Overall I have received excellent customer service with good communication.

5 years ago

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Stephanie

Great customer service and quick appointments

5 years ago

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Choy

Very quick on scheduling repairs. Good customer service.

5 years ago

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Rosa

Quick to respond job was done very quickly

5 years ago

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Jim

Dependable, honest, trustworthy, and reasonably-priced

5 years ago

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Belinda Dodson

They handled my plumbing issue so professionally

5 years ago

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Edmund Graack

They have a reasonable price and respond fast

5 years ago

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ellis hirsch

they have always helped me with my home problems

5 years ago

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Kay Austin

They didn't take long to send someone out

5 years ago

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Tamika Mitchell

Was able to get a plumber to my house the next day.

5 years ago

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James O'Neill

All of my work orders have been handled in a timely manner.

5 years ago

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Maddie Korra

Great customer service and great response rate!!

5 years ago

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Kim Blackwell

The provide good service but I have not needed a major repair as of yet.

5 years ago

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Betty Bullock

The repair people they have sent are great

5 years ago Edited January 10, 2024

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Juanita Godfrey

They get back to you as soon as you send the request.

5 years ago

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Johnnie Seeley

Excellent service repairman very efficient

5 years ago

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Michelina Rudman

Prompt, professional, and fixed the problem

5 years ago

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Patricia Anderson

Professional,always follows up with their customers.

5 years ago

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Sharon

Quick response and problem corrected in 1-2 days

5 years ago

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Michael Marranca

They've never let me down. Very responsive and courteous.

5 years ago

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Laura salazar

They take care of my needs as they come up.

5 years ago

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Rosemary Townsend

They came right away and fix my dryer and washer

5 years ago

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John

They were on time, courteous and thorough.

5 years ago

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stanley riles

They cam through when I needed them in a timely manner

5 years ago

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Elaine A. McNeil

Great but I took one off cause many things they would not do.

5 years ago

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David

I recently fixed my refrigerator and the broken part was replaced. Reasonable price.

5 years ago

Reply from Choice Home Warranty

Thank you for your feedback David.

Apr. 17th, 2020

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I J Richardson, TX

When my air conditioner unit lost it's compressor they denied the claim. They were unfair with my compressor claim.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Apr. 21st, 2020

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Karen Lawrenceburg, IN

My hotwater heater needed to be replaced in January and the home warranty refused to pay for it. They don't want to pay for major repairs.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Apr. 21st, 2020

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Walter

Very prompt, very good service. It's cheap.

5 years ago

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William Frankston, TX

Quick and courteous service

5 years ago

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Joe

Knowledgeable, quick and friendly technicians

5 years ago

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Glenda Sharp

Their response was quick and resolved our problem.

5 years ago

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Gary

Quick response, excellent professionalism

5 years ago

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Donald Snyder

They arrived on time and completed the repair quickly

5 years ago

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Christine Futcher

Reliable, friendly and great service Would use again

5 years ago

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Brenda

Quick response and solved the problem. Very Efficient.

5 years ago

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alexandre domingues

when I needed it , their service were excellent

5 years ago

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Sunny Albergucci

They respond and do what needs to be done to help you

5 years ago

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Russ Eihausen

Quick response and good contractors I would continue

5 years ago

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Mike

they have done a good job of getting me appropriate services.

5 years ago

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Mel

They are quick to get someone out but sometimes the window of time is all day.

5 years ago

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Lenox Hawk

They don't keep you informed service technician does not return calls. His voice mail is always full

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Apr. 7th, 2020

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Juan Exposito

Because always answer pronto in my situation

5 years ago

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Ken Las Vegas, NV

Quality workmanship Provided On two issues we had

5 years ago

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David Youngblood Alabaster, AL

I call one time and got plumber out the day

5 years ago

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Bob Eads Summerville, SC

handles service/claims quickly and professionally

5 years ago

Choice Home Warranty Reviews