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Choice Home Warranty Reviews

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9.4

Overall Score

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Jeanette Powers

I liked that the technicians came out quickly and the price.

2 years ago

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David Castillo

Great service, technician very professional and courteous

2 years ago

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Shawanna Arkwright

Overall, your warranty is worth more than other warranty

2 years ago

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Brian Johnson

Getting A service tech. in our area is a total nightmarefor them...

2 years ago

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Karl

Fast response and service saves us money

2 years ago

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William

Came out quickly and they did a good job

2 years ago

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Ed

Dependable and professiona and knowledgeable

2 years ago

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Christy

Technician was courteous, professional, and knowledgeable..

2 years ago

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ALAIN ABDEL-MASSIH

It worth the money and you will have a peace of mind.

2 years ago

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Terri

Can’t reach a live human being except for the sales department. Once you have purchased the warranty, forget customer service.

2 years ago

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Regina

reliable and professional. Great service

2 years ago

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Robert

I like the money savings but I think the service fee is a little steep

2 years ago

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Southwood Homeowners

On time with the repair & the right repairman for the job.

2 years ago

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Monica

You are the most least helpful company that I have every had the misfortune of being a customer with. I I could leave negative stars I WOULD!!

2 years ago

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Linda Thompkins

Great customer service and provide the Best service.

2 years ago

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Maggie Lutz

Great and professional service with a quick repair date.

2 years ago

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Karole Breckenridge

Happy with result & fixed in a timely manner.

2 years ago

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David Scott

Professional, quick to respond, and not expensive.

2 years ago

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Brenda Ross

I liked that he was on time and fast, wonderful service

2 years ago

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andrew austin

This warranty has given me assurance in my property.

2 years ago

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Elizabeth Roberts

Thank You for being so prompt. Unit is working fine now.

2 years ago

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Debra Jem

I’ve basically been satisfied with Choice.

2 years ago

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Joanne Tegethoff

Easy contact and quick response of service

2 years ago

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John

Your service is terrible Takes forever to get someone to come out after claim filed People you send out are usually not qualified

2 years ago

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Ahron

very efficient, helpful, and friendly service

2 years ago

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Oscar

Refrigerator out May 27. Repaired June 18. Too long. Service assigned to Sears. Terrible customer service. No help from CHW customer service.

2 years ago

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Joyce

Yes , Service person was excellent. Would

2 years ago

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Sharlene

Awesome customer service! Prompt scheduling.

2 years ago

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CJ

Really great service and promptness! 100

2 years ago

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S S

Reliable. Never lets us down. Always recommend!

2 years ago

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Frankie

Did not like the fact that rate was increased without notice!

2 years ago

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Marliese Fayetteville, North Carolina

U are went up on your price no notice for the monthly payment and the price for a claim

2 years ago Edited May 27, 2026

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SuperMaycock

I love the quick response time making a claim.

2 years ago

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Gl Gallo

Great peace of mind. Approvals were immediate.

2 years ago

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Beckie

Prompt service, good tech, fixed the problem.

2 years ago

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Darrell Campbell

I liked the quick claim assignment and response.

2 years ago

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Doris

Fast service. No worrying about big repairs

2 years ago

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Kenneth

Extremely poor communication, especially with plumbing service provider. Initial experience was good. Followup was horrible.

2 years ago

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Peter

Horrible service. Took forever to get a repairman (three days) then couldn’t fix it and another three days before they came back.

2 years ago

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Paul Lambert

Very good service and it’s was fast response

2 years ago

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Donna

Ease of contacting customer service for any reason.

2 years ago

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Leatrice

Extremely satisfied with the overall service.

2 years ago

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Linda

The company that came to fix my problem did and this what I based my rating on.

2 years ago

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Michele

Fast service. Very happy with Choice Home Warranty!

2 years ago

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Judy

Repair was completed quickly. Great repair company!

2 years ago

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Apolonio Fonseca

Quick response and solution to my problem

2 years ago

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Denise

Fast & friendly. Saved about$300 on fixing my dryer

2 years ago

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Keith

Great job, Jason was very thorough and did a good job.

2 years ago

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Kapil

Easy to file claim and setup appointments

2 years ago Edited December 9, 2025

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John

Would not answer phones. Closed on weekends. Denied every claim . Would not recommend them to anyone for any reason. 🤬😡

2 years ago

@endstack