Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Verified Customer

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Gloria Mays

They are very reliable and will consider most claims..

6 years ago

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Linda Keith

I called for an appt and they were there the next day.

6 years ago

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Thomas Aumock

They have stood by their word and policy

6 years ago

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Kesly Hollywood, FL

I had one issue and nobody reached out to me so the problem remained because the technician left.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Nov. 25th, 2019

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Verified Customer

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Herb Lindenhurst, NY

When you call, it takes a long time for someone to answer the phone and for someone to get out and fix things.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 25th, 2019

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Verified Customer

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anonymous Eugene, OR

The ad was very enticing but it took several phone calls and issues and they ended up not covering the appliances I needed fixed because it was old.

6 years ago

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Verified Customer

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James Bonaventura

It did a good job on our refrigerator and our disposal.

6 years ago

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Joey Mathews

fixed my problem on time in a very professional manner.

6 years ago

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Richard Kimmel

CHW is very trustworthy.Neer had a problem with them.

6 years ago

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Kim Nichols

Fast and friendly claim service and monthly rates

6 years ago

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Desiree Jordan

Great and fast service, was flexible on appointment time.

6 years ago

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Luticia Mcy

Great customer service with quick and friendly staff

6 years ago

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Robert lavallee

Great and fast thanks for your response to my problem

6 years ago

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Ralph Ellis

Quick response. Took care of claim with no hesitation.

6 years ago

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steven pate

they have paid for everything i had trouble with

6 years ago

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Bobby Evans

They took care of my problem with in two day.

6 years ago

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PARRI

Great service & friendly service men. .

6 years ago

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George

good service, good contractors, professional

6 years ago

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Verified Customer

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Jose

She was courteous helpful and solved the problem quickly

6 years ago

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Richard B Brown

Dependable and within six hours of call problems are solved

6 years ago

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Verified Customer

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Sang

Prompt answer and sending a technician, good service

6 years ago

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Verified Customer

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Vivian Sherman

Efficient, knowledgeable of services requested

6 years ago

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Verified Customer

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Bassam Altama

Very good I love their work the employees are respectful

6 years ago

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Verified Customer

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Sokun N.

Great customer service and reasonable premium.

6 years ago

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George Hammond

Little slow administratively when it came to getting organized

6 years ago

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Verified Customer

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Lori Brautigam

Quick response to claims and completed corrected issues.

6 years ago

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Verified Customer

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LaToyia Spratt

It took them less than 24 hours to respond to my request

6 years ago

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drew

fast response, great companies that service my problems

6 years ago

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Verified Customer

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Kym

No problems. They have quick response times.

6 years ago

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Sheila Watkins

Prompt service and complete satisfaction of repair.

6 years ago

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Leopoldo A. Salcedo

Just call and report, Choice Home Warranty do the rest.

6 years ago

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Verified Customer

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V Stock

Quick and efficient dealing with problems

6 years ago

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William R. Thaler II

Fast & Friendly Customers Service, Always Help

6 years ago

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Verified Customer

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Pat

Efficiency, problem was solved, knew what they were doing.

6 years ago

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Ed O'Neal

Lived up to promised service and quickley.

6 years ago

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Glen

So far good. Only had one problem. It was fixed within three days.

6 years ago

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Verified Customer

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CPrice

Took too long to get washer fix..vendor was rude n charged 3.00 to use my credit card for service fee

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Nov. 22nd, 2019

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Verified Customer

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Judy callahan

They were courteous, on time, and did the job.

6 years ago

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Mary

It was quick, easy, and good service when they came out.

6 years ago

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Daye

The guy came on time and finished quickly!

6 years ago

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Frances Bentley

excellent customer service, contractors and fair prices

6 years ago

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Ravi Patneedi

Resolved the problem with no extra costs to me

6 years ago

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Christi Crowder

I'm disappointed that they are not covering my area in 2020.

6 years ago

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Pedro Zepeda

Quick response to problem after requesting service.

6 years ago

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Verified Customer

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Joan Mooresville, NC

Prompt reply when service requested. Easy to deal with

6 years ago Edited January 10, 2024

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Verified Customer

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Diane

Fast, efficient, no stress .... only results

6 years ago

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ngan tan nguyen

do good job should choose right Tec for repair

6 years ago

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Verified Customer

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Richard

They were outstanding in my dealings with them

6 years ago

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Roxana Vazquez

Quick response to request when needed in an emergency.

6 years ago

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Verified Customer

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Velia Mahurin

Everything was great. Customer service is wonderful

6 years ago

Choice Home Warranty Reviews