Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Rose Amos

He was so polite and knowledgeable entertaining to talk make me feel comfortable

1 year ago

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Monique Robinson New York, NY

I put in a claim in December, 2022 for service for my heating system. Numerous appointments were made with different technicians. None came. I never got service for my issue.

1 year ago

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Mark Sullivan Melbourne, FL

The workman was very knowledgeable he explained everything to us he was pleasant

1 year ago

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Gary Canada, KY

He diagnosed the problem immediately and brought the part a week later and repaired it.

1 year ago

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Jeffrey FL

I paid the $65 svc charge. I PREPAID TWO THOUSAND FOUR HUNDRED DLRS FIR A SIX YEAR CONTRACT. The plumber dud NOT FIX THE SIMPLE REPAIR. I WILL POST ON YELP & FACEBOOK THE INCOMPETENCE & PHONY non fix

1 year ago

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Ellyn Kravette Wapwallopen, PA

The whole process was relatively easy and the job was accomplished quickly and efficiently

1 year ago

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Joan Quadrel West Palm Beach, FL

I don’t like the service people sent. The first person came three times, didn’t fix anything and dug a large trench in my front yard with his van.

1 year ago

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Thomas Hudson, FL

Good service. The two technicians that came out did a great job. Good value for my money.

1 year ago

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Leisa Madaris Phoenix, AZ

Best company ever. Never had to ask or make a second call. On-time and professional

1 year ago

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Leena El Mays Bowling Green, OH

I didn’t like that they wait days (unlike other home warranty co’s) to send out a tech. Even though they claim to have over 15,000 servicing tech’s!!!!

1 year ago

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Junie Jean-Paul Jacksonville, FL

Claims were addressed in a timely manner. Not all electrical issues were addressed by tech that came out though.

1 year ago

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Debbie Falls Church, VA

They find the worst contractors to start a job and never finish it completely or correctly. Currently have two incomplete projects awaiting to find new contractors to redo the work!

1 year ago

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Allyson New York, NY

Choice home warranty provides me the security to live in my home with no worries!

1 year ago

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Barry Pylant Athens, AL

Love the way I can make a claim over my phone it’s so easy and the price is so affordable

1 year ago

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Donna Eason

I spoke with Leo today about purchasing a home warranty. He was very helpful and professional.

1 year ago

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Dick Post San Diego, CA

Representative Alex did a superb job presenting and explaining all the various options.

1 year ago

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Madhu Kodali Richardson, TX

They dont deserve even 1 star. Almost all claims have been denied with some reason. Never got them to fix even a single problem. Their technicians are sub standard and just extract the visit fee for doing nothing

1 year ago

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Jacquelin Havana, FL

Your company directing contractors to make additional collections of fees from the client above and beyond the technician fee agreed to in the contract. This is not amazing but unlawful.

1 year ago Edited January 10, 2024

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Kim Noel Henrico, VA

Customer Service representative was very polite and helpful. All of my questions were answered.

1 year ago

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Breese Duerr Inwood, WV

Guy was very helpful and tried to help us even when Choice denied the work claim.

1 year ago

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Shirley Denver, CO

I liked the response time. Both times I used Choice Home Warranty I was very pleased.

1 year ago

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Fred Olney, MD

They really didn't care about me as a customer when we were looking at a week of sub-freezing weather and our heating system needed repair.

1 year ago

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Angel Davis Huntsville, AL

My microwave went out. I chose the option of a gift card, however it takes 30 days to send it in an email. I'm disabled and a microwave is a big deal for me. I'm never recommending this company.

1 year ago

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FELICIA Memphis, TN

The technician, Jerry was sent to my home to repair my microwave and it took him 2 weeks to get back with me. I had to pay someone to help him

1 year ago

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Cal San Marcos, TX

The technician determined that repairs to our dishwasher would be more than $400. We paid $900+tax for it 5 years ago. Choice has elected not to do the repairs. We are offered $246 in lieu of repairs. That is unsatisfactory.

1 year ago

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Sabrina Las Vegas, NV

After putting in a claim I was contacted right away for a heating technician to come assist issue.

1 year ago

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Richard Friedlander El Monte, CA

Fast and efficient service. Contractor was very knowledgeable and worked quickly.

1 year ago Edited January 10, 2024

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Orestes Torres Atlanta, GA

Fast responses and scheduling and Vendors are usually courteous, competent & professionals

1 year ago

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Brad Brantley Plainview, TX

THEY FIXED MY ORIGINAL COMPLAINT OF A SERVICE CONTRACTOR THAT WAS NOT PROFESSIONAL.

1 year ago

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Kathi Chilcote

Very happy with response to our problem and how quickly you got it solved. Thank you!

1 year ago Edited March 20, 2024

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Rob Paulus

My first claim was difficult. I am doing a second claim on a different part of the house. I am hopping this one is a little less issues.

1 year ago

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M.Nichole Wilson Forest Park, GA

The technician dispatched was extremely professional and very thorough in his insights.

1 year ago

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Harry DeRosa Gilbert, AZ

This last experience was fine, no complaints. The plumber did a great job and I would use him again.

1 year ago

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Shobha Rao

Despite a wide network of technicians, the technician for my latest claim is scheduled for NINE days after I put in my claim.

1 year ago

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Charles New Orleans, LA

Your rep on the phone was very knowledgeable and helpful. Hope the warranty will be worth it!

1 year ago

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Clarence Thomas Chandler, AZ

The overall warranty covers the items that I was looking for. The problem I had 3-4 different reps call me. Is there no coordination

1 year ago

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Robert Schwenck Wadsworth, OH

Service to our dryer was so fast that we didn't even need to run to the laundromat.

1 year ago Edited January 10, 2024

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James Cook Missoula, MT

EXPERIANCE OF SIGNING UP FOR WARRANTY WAS EASY AND THE SPECIAL DEALS WAS EASY TO GO WITH.

1 year ago

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Joseluis Rodriguez Riverside, CA

The contractor that show up , was very profesional doing his Job, and really polite

1 year ago Edited January 23, 2023

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Sandra Guthrie Carson City, NV

He was great fixing my dryer. Even though it took a couple of days. It works great.

1 year ago

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Melissa Wilson Louisville, KY

I like the ease of requesting service online, I also like the emails updating me of the status of my repair.

1 year ago

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Roland Roseville, CA

Great service. Tech. Ordered part and came back to install. Moved stove back into the counter.

1 year ago

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Thomas Spaid San Antonio, TX

The repairs have not been completed yet. I understand there is a "backorder" on at least one of the required parts

1 year ago

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Tim Tulsa, OK

Company/ Tech were very responsive punctual. Explaining issue best way to Resolve issue

1 year ago

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FURNESSA MASSEY Alvaton, KY

She answered my questions and let me know what she was doing when filling out my clam

1 year ago

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Synettra Banks Memphis, TN

This is an awe full company! I hate it and their contracts hate it also. I have heard nothing but bad things about this company. The sooner my year is over the better I will be. A total waste of money!!!

1 year ago Edited March 7, 2023

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Grace Harris Buffalo, NY

Technician was professional and courteous. Completed the work in a timely manner.

1 year ago

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Robert Hirschi Whitesboro, TX

Satisfied so far. Waited a while for service person to be assigned to claim. Few days to get water heater checked

1 year ago

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James Gray Mobile, AL

I been in the cold fIr 2 months waiting on service completion on alternative was offered as far as providing and electric heater

1 year ago

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Roger Paul Birmingham, AL

Only had to use the service one time so far and have to say it was a pleasant experience.

1 year ago Edited February 22, 2023

Choice Home Warranty Reviews