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Choice Home Warranty Reviews

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9.4

Overall Score

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Gloria Mays

They are very reliable and will consider most claims..

6 years ago

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Linda Keith

I called for an appt and they were there the next day.

6 years ago

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Thomas Aumock

They have stood by their word and policy

6 years ago

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Kesly Hollywood, FL

I had one issue and nobody reached out to me so the problem remained because the technician left.

6 years ago

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Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Nov. 25th, 2019

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Herb Lindenhurst, NY

When you call, it takes a long time for someone to answer the phone and for someone to get out and fix things.

6 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 25th, 2019

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anonymous Eugene, OR

The ad was very enticing but it took several phone calls and issues and they ended up not covering the appliances I needed fixed because it was old.

6 years ago

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James Bonaventura

It did a good job on our refrigerator and our disposal.

6 years ago

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Joey Mathews

fixed my problem on time in a very professional manner.

6 years ago

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Richard Kimmel

CHW is very trustworthy.Neer had a problem with them.

6 years ago

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Kim Nichols

Fast and friendly claim service and monthly rates

6 years ago

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Desiree Jordan

Great and fast service, was flexible on appointment time.

6 years ago

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Luticia Mcy

Great customer service with quick and friendly staff

6 years ago

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Robert lavallee

Great and fast thanks for your response to my problem

6 years ago

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Ralph Ellis

Quick response. Took care of claim with no hesitation.

6 years ago

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steven pate

they have paid for everything i had trouble with

6 years ago

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Bobby Evans

They took care of my problem with in two day.

6 years ago

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PARRI

Great service & friendly service men. .

6 years ago

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George

good service, good contractors, professional

6 years ago

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Jose

She was courteous helpful and solved the problem quickly

6 years ago

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Richard B Brown

Dependable and within six hours of call problems are solved

6 years ago

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Sang

Prompt answer and sending a technician, good service

6 years ago

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Vivian Sherman

Efficient, knowledgeable of services requested

6 years ago

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Bassam Altama

Very good I love their work the employees are respectful

6 years ago

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Sokun N.

Great customer service and reasonable premium.

6 years ago

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George Hammond

Little slow administratively when it came to getting organized

6 years ago

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Lori Brautigam

Quick response to claims and completed corrected issues.

6 years ago

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LaToyia Spratt

It took them less than 24 hours to respond to my request

6 years ago

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drew

fast response, great companies that service my problems

6 years ago

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Kym

No problems. They have quick response times.

6 years ago

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Sheila Watkins

Prompt service and complete satisfaction of repair.

6 years ago

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Leopoldo A. Salcedo

Just call and report, Choice Home Warranty do the rest.

6 years ago

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V Stock

Quick and efficient dealing with problems

6 years ago

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William R. Thaler II

Fast & Friendly Customers Service, Always Help

6 years ago

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Pat

Efficiency, problem was solved, knew what they were doing.

6 years ago

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Ed O'Neal

Lived up to promised service and quickley.

6 years ago

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Glen

So far good. Only had one problem. It was fixed within three days.

6 years ago

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CPrice

Took too long to get washer fix..vendor was rude n charged 3.00 to use my credit card for service fee

6 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Nov. 22nd, 2019

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Judy callahan

They were courteous, on time, and did the job.

6 years ago

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Mary

It was quick, easy, and good service when they came out.

6 years ago

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Daye

The guy came on time and finished quickly!

6 years ago

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Frances Bentley

excellent customer service, contractors and fair prices

6 years ago

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Ravi Patneedi

Resolved the problem with no extra costs to me

6 years ago

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Christi Crowder

I'm disappointed that they are not covering my area in 2020.

6 years ago

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Pedro Zepeda

Quick response to problem after requesting service.

6 years ago

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Joan Mooresville, NC

Prompt reply when service requested. Easy to deal with

6 years ago Edited January 10, 2024

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Diane

Fast, efficient, no stress .... only results

6 years ago

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ngan tan nguyen

do good job should choose right Tec for repair

6 years ago

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Richard

They were outstanding in my dealings with them

6 years ago

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Roxana Vazquez

Quick response to request when needed in an emergency.

6 years ago

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Velia Mahurin

Everything was great. Customer service is wonderful

6 years ago

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