Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Verified Customer

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Karen

They usually respond quickly to a problem

6 years ago

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Dee

The professionalism and the quick service

6 years ago

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Cheryl Aliers

They always promptly take care of my claim

6 years ago

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Gloria Harrison

The person that was sent to fix the problem was excellent.

6 years ago

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Arnold Waller

call in got email back with tech phone fast for apt

6 years ago

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Dennis Gelbaum

Excellent customer service. Vendors not so great. Some vendors really bad!

6 years ago

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Paul E. Williams

I received excellent service and recommend them

6 years ago

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Janice

When I call, they answer and the issue/ problems are fixed

6 years ago

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Verified Customer

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Antoinette Melocchi

My first problem took almost a month to be fixed. Repair person never came back.

6 years ago

Reply from Choice Home Warranty

Thank you for your feedback.

Nov. 15th, 2019

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Verified Customer

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Jacqueline Hacinli

Good response to my problems. Capable service providers

6 years ago

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Verified Customer

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Albert Wideman

Timely sent an excellent professional to resolve my ac unit

6 years ago

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Verified Customer

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stephen

quick response, polite perfect, I'm happy

6 years ago

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Kevin Hunt

they always handle my issues without hesitation

6 years ago

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Renee

Excellent, professional responsive, courteous

6 years ago

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Marlene

Excellent customer service and very quick and efficient

6 years ago

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Sandra Griever

Been with them for 8 years highly recommended

6 years ago Edited November 8, 2025

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Karen Feldman

great customer service patient and responsive

6 years ago

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Roberta Wertman

they get things handled, they make sure customer is happy

6 years ago

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Ronald Childress

Quick response And satisfaction of work completed

6 years ago

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Mr. J. Santos

great service when furnace was inoperable.

6 years ago

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Verified Customer

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S... Beauford Brandywine, MD

Very quick and action responsive to my requests.

6 years ago Edited January 10, 2024

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Verified Customer

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Bob T

Faster service than the other home warranty services.

6 years ago

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B. Boyd

They are quick to respond and accomodating

6 years ago

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Verified Customer

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Anne johnson

Prompt accurate very helpful very happy I got the policy'

6 years ago

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Ebony Henderson

Prompt service and friendly service. Worth the money.

6 years ago

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Jennifer

Usually has been easy but a couple times getting service was a wait.

6 years ago

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John McCord

Very Happy It don't take long before I get a response.

6 years ago

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Jimmy Houston, TX

When I called, they took care of me. I will stay with them.

6 years ago

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Annette

Best value, very efficient, very prompt., they do an excellent job.

6 years ago

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Sheila Jacksonville, FL

Service is kind of slow back and they don't seem to cover things they say they cover.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 1st, 2019

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Verified Customer

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James Belmont, NC

They were very fast to react and very helpful.

6 years ago

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glen wilson Groveland, FL

excellent service provided by them for our service call

6 years ago

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Jana M Foor

They are a responsive, full service company

6 years ago

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Venkata K

They always come through and handle process professionally

6 years ago

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Marlon Warner

It took almost week for them to find a tech, and I don't trust the "you pay and we reimburse"to

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 16th, 2019

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Verified Customer

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Patrick Smith

Fast and trustworthy. Within 24 hours, they are on the job.

6 years ago

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Zaida Marrero

Promptness and efficiency of providing services

6 years ago

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Taylor

They got me a new ac unit when mine was not repairable.

6 years ago

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Verified Customer

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J. Melton

Prompt, responsive and effecient responding to my problem.

6 years ago

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Verified Customer

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John kelley

Cuz everytime I call them they can never find me a person to come out at a reasonable time

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 16th, 2019

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Verified Customer

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Catherine White

Because they are reasonable as far as rates.

6 years ago

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homeowner

They deliver prompt service in a timely manner

6 years ago

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Roberta

Very dependable and reliable. great work.

6 years ago

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Larry

Fast response from contractors, ease of filing for repair

6 years ago

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Allen

Great service, very complete and knowledgeable

6 years ago

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Janet

Because they always show up on time and do a super job

6 years ago

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Lance Temple

They take care business that needs to be done.

6 years ago

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Marilyn Smith

I am very happy with the services I have received

6 years ago

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Claire Barnes

they refused to cover a hot water heater and my a/c unit. Even claiming they didn't receive a diagnosis on my water heater.

6 years ago

Reply from Choice Home Warranty

Please contact us at 1.888.531.5403 for further assistance.

Aug. 21st, 2019

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Verified Customer

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Joyce

they schedule my appointment for Labor Day Nobody was working that day

6 years ago

Choice Home Warranty Reviews