Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Verified Customer

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Floyd Debat Manassas, VA

They gave answer in a very timely manner.

3 years ago

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Robert Allen Atlanta, GA

Very fast and professional.....job was done really quickly

3 years ago

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Alvin Eaton Greensboro, NC

Fixed my problem within one day. Quick service.

3 years ago

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Eric Mckey Fishers, IN

Outstanding warranty and the price is wonderful

3 years ago

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Annette Rockymore Snellville, GA

Great service The service people were fast and on time.

3 years ago

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Gay Boehm Colleyville, TX

I filed my first claim and the process was fast and easy

3 years ago

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Josephine J Musmanno Las Vegas, NV

Efficient and you always send good people/companies

3 years ago

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Barry Miles Falls Church, VA

Good technicians. Get the problem fixed

3 years ago

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John Hills Barrington, IL

Easy to work with and great value! Let's do biz again!

3 years ago

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Victor Martinez

The claims process was easy to navigate and submit.

3 years ago Edited January 10, 2024

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Verified Customer

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Whitley Chicago, IL

The person that came out to fix the heat replace the part that was broken.

3 years ago

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Verified Customer

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Gaby

customer service seems unorganized at times

3 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

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Verified Customer

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K. Owens Norfolk, VA

Service man was prompt, courteous and, most important, fixed the problem!

3 years ago

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Neal Richmond, TX

The amount offered for system replacement was almost 1/3rd of the price I'll have to pay for getting a new system.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

May. 12th, 2022

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Verified Customer

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Pablo Lerma Thornton, CO

Replacement process does not make any sense. I did not expect 100% Replacement either but the amount I was offer doesn't make any sense. ..

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

May. 12th, 2022

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Verified Customer

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Jamal Alomari Orland Park, IL

Reliable and good costumer service always ontime

3 years ago

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Tuan Nguyen Frederick, MD

They took care customer very quick and so good!

3 years ago

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michael johnson Tomball, TX

Easy to work with and quit to get things done.

3 years ago

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Pamela Fisher Ellicott City, MD

Quick response, competent service, easy online communication

3 years ago

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Ray Painesville, OH

The service as prompt and the issue was corected quickly.

3 years ago

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lois strong Erlanger, KY

THEY ARE QUICK TO RESPOND VERY HAPPY WITH THE SERVICE

3 years ago

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Craig Sheets Orlando, FL

Two claims both handled professionally and efficiently

3 years ago

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Bill Miners Havre De Grace, MD

Very efficient and responsive customer service

3 years ago

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Gwendolyn Roberson Atlanta, GA

Good response time and sufficient customer service!

3 years ago

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Bob D Tarpon Springs, FL

Good value, on time and complete the job

3 years ago

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Gwendolyn Steele Minneapolis, MN

Great customer service, friendly, on time, good prices

3 years ago

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Verified Customer

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La Pezra Smith Pike Road, AL

When would file a claim it was always difficult. You just took over $60 from bank account, I don't have an account with you!

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2022

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Verified Customer

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Ronald H Noldon Fort Mill, SC

Prompt service, very capable technicians

3 years ago Edited January 10, 2024

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Verified Customer

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SEONGHO SONG Cincinnati, OH

thank you for wonderful work and quick response

3 years ago

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CYNTHIA Y ANANE Peoria, AZ

Great customer service in a timely matter

3 years ago

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Paul Duncan Apex, NC

Prompt service. Easy to schedule service online.

3 years ago

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Linda de Leon Fort Worth, TX

prompt response to service to service calls

3 years ago

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william L goen Miramar Beach, FL

great service...no hassles...problem solved quickly

3 years ago

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Clifford Louaillier Hampton, VA

Very helpful. Didn't try to sell us stuff we didn't need

3 years ago

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Patricia Lilley

They eventually get the job done, but technicians are not always available when you need them.

3 years ago Edited January 10, 2024

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James Fuller Richmond Hill, GA

They provide excellent customer service and great coverage.

3 years ago

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Verified Customer

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Larry Bozeman

I recently used my warranty for a refrigerator repair, and while the technician ultimately fixed it without needing a replacement, the wait time to find a qualified service provider was frustrating. I expected more timely updates from Choice Warranty instead of long delays. The process was good once a technician was found, but the initial search took too long.

3 years ago Edited January 10, 2024

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Verified Customer

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liz beckett Las Vegas, NV

excellent service by electricians recently used by me

3 years ago

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Bruce D. Brown Memphis, TN

Quick response excellent customer experience

3 years ago

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DIANE BROWN Suitland, MD

The last company sent was experienced and good.

3 years ago

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Michael hall Parrish, FL

Quickly and efficiently take care of your problem

3 years ago

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Hongmin Ahn Katy, TX

Easy to claims! Quick response on my claims!

3 years ago

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Farman Khan Harrisburg, PA

Best home warranty quick response quick service thank you

3 years ago

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Robert black High Point, NC

Service response. Response is prompt and professional.

3 years ago

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Rajendra Shrestha Gaithersburg, MD

Customer representatives friendly behavior, pro technicians and their services.

3 years ago

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Sheila G Arnold Petersburg, VA

The technician call stating he would be here in 30 minutes but got here an hour later.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

May. 5th, 2022

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Verified Customer

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William J Salter Accident, MD

They could not find a technician to fix a heating problem in the dead of winter. The first time they needed 17 days and the next time 15 days.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 5th, 2022

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Verified Customer

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Norma Dunlap Charlotte, NC

Not fair in resolving issues!!! I pay monthly one case you gave me $0, and the others I didn't have enough to replace my appliances.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

May. 5th, 2022

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Verified Customer

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Ann Mason Greer, SC

Resolved issue. Pleasant professional service.

3 years ago Edited January 10, 2024

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Verified Customer

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Carol Murray Olson Williston, FL

Excellent count on service for home needs.

3 years ago

Choice Home Warranty Reviews