Choice Home Warranty: Read 46,192 User Reviews From Real Homeowners

check_circle

Verified Customer

star star_border star_border star_border star_border

Marsha Bolden Dallas, TX

The last time I called I did not receive service and when I called customer service, nothing was done. And my sink still leaks.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 19th, 2022

check_circle

Verified Customer

star star star star star

Sheryl Bunn Nixa, MO

Excellent service. Your people in our area were timely

3 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

May. 19th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Richard Greenberg Lake Zurich, IL

Waited over 2 weeks to give permission to fix furnace, put me off and lied repeatedly until I threatened to cancel contract. Total nightmare !!

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 19th, 2022

check_circle

Verified Customer

star star star star star

Marian Plant City, FL

The technician was prompt and did the repair well

3 years ago

check_circle

Verified Customer

star star star star star

Barbara A Cornelius Jacksonville, FL

I have speedy response and good choices of vendors

3 years ago

check_circle

Verified Customer

star star star star star

Isabell Chong Vacaville, CA

Very prompt not like other warranty companies

3 years ago

check_circle

Verified Customer

star star star star star

Rosemerri Gann Bakersfield, CA

Had 2 claims on 2 policies and all was taken care of

3 years ago

check_circle

Verified Customer

star star star star star

jose francisco Bethesda, MD

BECAUSE OF GOOD SERVICE and good customers service

3 years ago

check_circle

Verified Customer

star star star star star

Jose Azcui Aurora, CO

Excellent timing and knowledgeable contractors

3 years ago

check_circle

Verified Customer

star star star star star

Dan cohen Peoria, IL

Respond quickly and have reliable providers

3 years ago

check_circle

Verified Customer

star star star star star

Valerie Green Lithonia, GA

They have answered the calls expeditiously

3 years ago

check_circle

Verified Customer

star star star star star

Larry Barnes Dayton, NV

They usually show up when they say they will

3 years ago

check_circle

Verified Customer

star star star star star

Ann givens Seagoville, TX

They are on time and they are professionals

3 years ago

check_circle

Verified Customer

star star star star star

Thomas Fayetteville, GA

Quick turnaround with reply to your concerns

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Floyd Debat Manassas, VA

They gave answer in a very timely manner.

3 years ago

check_circle

Verified Customer

star star star star star

Robert Allen Atlanta, GA

Very fast and professional.....job was done really quickly

3 years ago

check_circle

Verified Customer

star star star star star

Alvin Eaton Greensboro, NC

Fixed my problem within one day. Quick service.

3 years ago

check_circle

Verified Customer

star star star star star

Eric Mckey Fishers, IN

Outstanding warranty and the price is wonderful

3 years ago

check_circle

Verified Customer

star star star star star

Annette Rockymore Snellville, GA

Great service The service people were fast and on time.

3 years ago

check_circle

Verified Customer

star star star star star

Gay Boehm Colleyville, TX

I filed my first claim and the process was fast and easy

3 years ago

check_circle

Verified Customer

star star star star star

Josephine J Musmanno Las Vegas, NV

Efficient and you always send good people/companies

3 years ago

check_circle

Verified Customer

star star star star star

Barry Miles Falls Church, VA

Good technicians. Get the problem fixed

3 years ago

check_circle

Verified Customer

star star star star star

John Hills Barrington, IL

Easy to work with and great value! Let's do biz again!

3 years ago

check_circle

Verified Customer

star star star star star

Victor Martinez

The claims process was easy to navigate and submit.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Whitley Chicago, IL

The person that came out to fix the heat replace the part that was broken.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Gaby

customer service seems unorganized at times

3 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star_border

K. Owens Norfolk, VA

Service man was prompt, courteous and, most important, fixed the problem!

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Neal Richmond, TX

The amount offered for system replacement was almost 1/3rd of the price I'll have to pay for getting a new system.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

May. 12th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Pablo Lerma Thornton, CO

Replacement process does not make any sense. I did not expect 100% Replacement either but the amount I was offer doesn't make any sense. ..

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

May. 12th, 2022

check_circle

Verified Customer

star star star star star

Jamal Alomari Orland Park, IL

Reliable and good costumer service always ontime

3 years ago

check_circle

Verified Customer

star star star star star

Tuan Nguyen Frederick, MD

They took care customer very quick and so good!

3 years ago

check_circle

Verified Customer

star star star star star

michael johnson Tomball, TX

Easy to work with and quit to get things done.

3 years ago

check_circle

Verified Customer

star star star star star_border

Pamela Fisher Ellicott City, MD

Quick response, competent service, easy online communication

3 years ago

check_circle

Verified Customer

star star star star star

Ray Painesville, OH

The service as prompt and the issue was corected quickly.

3 years ago

check_circle

Verified Customer

star star star star star

lois strong Erlanger, KY

THEY ARE QUICK TO RESPOND VERY HAPPY WITH THE SERVICE

3 years ago

check_circle

Verified Customer

star star star star star

Craig Sheets Orlando, FL

Two claims both handled professionally and efficiently

3 years ago

check_circle

Verified Customer

star star star star star

Bill Miners Havre De Grace, MD

Very efficient and responsive customer service

3 years ago

check_circle

Verified Customer

star star star star star

Gwendolyn Roberson Atlanta, GA

Good response time and sufficient customer service!

3 years ago

check_circle

Verified Customer

star star star star star

Bob D Tarpon Springs, FL

Good value, on time and complete the job

3 years ago

check_circle

Verified Customer

star star star star star

Gwendolyn Steele Minneapolis, MN

Great customer service, friendly, on time, good prices

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

La Pezra Smith Pike Road, AL

When would file a claim it was always difficult. You just took over $60 from bank account, I don't have an account with you!

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2022

check_circle

Verified Customer

star star star star star

Ronald H Noldon Fort Mill, SC

Prompt service, very capable technicians

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

SEONGHO SONG Cincinnati, OH

thank you for wonderful work and quick response

3 years ago

check_circle

Verified Customer

star star star star star

CYNTHIA Y ANANE Peoria, AZ

Great customer service in a timely matter

3 years ago

check_circle

Verified Customer

star star star star star

Paul Duncan Apex, NC

Prompt service. Easy to schedule service online.

3 years ago

check_circle

Verified Customer

star star star star star

Linda de Leon Fort Worth, TX

prompt response to service to service calls

3 years ago

check_circle

Verified Customer

star star star star star

william L goen Miramar Beach, FL

great service...no hassles...problem solved quickly

3 years ago

check_circle

Verified Customer

star star star star star

Clifford Louaillier Hampton, VA

Very helpful. Didn't try to sell us stuff we didn't need

3 years ago

check_circle

Verified Customer

star star star star star_border

Patricia Lilley

They eventually get the job done, but technicians are not always available when you need them.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

James Fuller Richmond Hill, GA

They provide excellent customer service and great coverage.

3 years ago

Choice Home Warranty Reviews