Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

check_circle

Verified Customer

star star_border star_border star_border star_border

Keyeriya

I am not getting the services I a, suppose to get. I am very disappointed

5 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Kevin

Lower price and good marketing reviews. Okay.

5 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Karan

I don’t know why but questioning my decision

5 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Dean

Takes two weeks or more to get service.......

5 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Ronald and Atanya Russell sr.

I am dispointed with the tech about our hot water heater

5 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Dick Kauk

I needed security not to havre unexpected bills I wasn’t counting on

5 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Steve cassidy and colleen Stanton

I was offered a very discounted rate over 3 1/2 years.

5 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tim Ruth

I have been waiting for a callback for 2 hours and never received any

5 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Holly Bazinet

It still has not been repaired. I can’t get in contact with the repairman.

5 months ago

star star star star star_border

Sally Heet

They are fast and reliable on taking your claim.

3 months ago

check_circle

Verified Customer

star star star star_border star_border

Paula

Good price at first but takes too long to schedule service.

6 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mark

takes to long , won't pay full bill. 3 days to get a plumber out with sewage in basement.

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Bill

Wanted coverage on new home in case we have issues

6 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Sudhir

Not sure about their assessment by their service technicians and their staff

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Jennifer

They were recommended by a friend. So I gave them a try.

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Harold

Promotional offering for physicians. xxxx

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Chasida

My realtor convinced me to get a home warranty.

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Maria

Scheduling is difficult and inconsistent with vendors.

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Melissa

Need home warranty and they were affordable

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Steve

Thought it was a good company. I researched many companies

6 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Steve

Of all the issues I had they were only able resolve less than half

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Robert

Still waiting for final settlement on this claim.

6 months ago Edited November 20, 2025

check_circle

Verified Customer

star star star star_border star_border

Nydia

I saw good customers reviews online ...

6 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Joseph

CWHas always been there to asap when I’ve needed them and will continue to do so.

6 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mark Kolon

Terrible. I was scammed by the technician and now I must wait for a review for another week.

6 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Cristine

No happy with technician that was sent! Warranty is great to schedule but not the technician sent

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Sandra

Long wait for reimbursement up to 30 days

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Don

Because I paid for the contract/service.

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Norman

Great reviews online- not much else to say.

6 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Marvin

Still waiting for CHW reinbursement All paperwork was submitted

6 months ago Edited November 8, 2025

check_circle

Verified Customer

star star star star_border star_border

Awais

Its neutral feedback based on service delay.

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Stephen

They were the low cost provider in my area

6 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Alan

Had a policy before and renewed but service under new policy is not as good

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Jorge

Seller purchased this policy upon sale of house

6 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Wilma

I wish I did not buy this warranty except for appliances - plumbing was a disappointment

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Nadine Alameh

Affordable and came up high in reviews ..

6 months ago

check_circle

Verified Customer

star star star star_border star_border

Ashley

They take to long to resolve some issues

7 months ago

check_circle

Verified Customer

star star star star_border star_border

Minda

Because i had already signed up with them

7 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Simmons

Our microwave is still broken. Tech said that he order a part, but we have heard nothing.

8 months ago Edited September 17, 2025

check_circle

Verified Customer

star star star star_border star_border

Natosha Lessley

I’m not impressed with their replacement credit

8 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tom Zeni

Extremely disappointed with policy on coverage. Will not renew nor encourage others to.

8 months ago

star star_border star_border star_border star_border

Brad Hansen

Absolutely the worst experience trying to get things repaired!!!! I had to wait over 2 months for them to finally approve an air conditioner repair and then, they wanted to charge me $1650 for 'upgrades' needed. I spoke with a air conditioner service shop and they said it didn't need 90% of the things listed. The worst part was the constant calling them and them telling me they needed this or that - pictures, documents, blah, blah, blah. My blood pressure was through the roof because of these people. I finally told them to keep their $400 (which is all they would pay). It was worth it to me to go elsewhere for the repair and the moment I did that - I was physically and emotionally good - after 2 months of their insanity. STAY AWAY FROM CHOICE IF YOU VALUE YOUR HEALTH AND YOUR MONEY!!!!!!!!!

2 years ago

star star star star star

Renette Shigenaga Las Vegas, NV

This was fast an easy to obtain a quote and book it. Plus the veterans and senior plan is outstanding for ensuring your home warranty annual does not keep price climbing

2 years ago

star star_border star_border star_border star_border

Contessa Anderson Gilmer, TX

They will do everything possible to not pay. We had our A/C go out. They send 2 techs out who said the parts aren’t available as the blower is from 1977 and the whole thing needed to be replaced. Magically, the next day, we were informed both of those techs were no longer contracted with Choice. They said we would need a third tech to come out. He told us that it was our fault and the interior of our unit was packed with animal fur. We got our own tech, who told us Choice’s guy was scamming us as the interior unit is sealed and there is no possible way fur could get inside (he even demonstrated how that would be impossible). We escalated with Choice, and they kept talking in circles, then they refused to send another tech out (Mind you, 3 estimates in our favor, 1 in theirs.) We also had our water heater explode. Choice wouldn’t replace it due to the previous owner installing a used unit (how would we have possibly known this?). We had perhaps 4 items over five years and Choice wouldn’t pay for a single claim. Good luck finding a technician who works with them.

2 years ago

star star star star star

Nick Lazz Simi Valley, CA

Eli H was wonderful and patient. He advised me on the addons that would be right for my home, and what they would do. He answered every question and got me a great deal!

2 years ago

star star star star star_border

Linda Holly Alpharetta, GA

This home warranty has more to offer than others I looked into. The cost is $24 less than my previous one, covers more like electrical work, and has a lower deductible - $75. as opposed to $100. per claim. I'm in luck!

3 years ago

star star star_border star_border star_border

George Michaud Edmonton, AB

I'm older now but again reminded to read the fine print...while living in Houston we chose Choice Home Warranty however realized after various service requests that not much is covered. in one case they sent a service tch in the end approx 4 times with short term fixes and even after stating that they would replace the microwave if another repair service was required yet to provide a short fix again....If we had to do it again I would advise to investigate before making any decisions

3 years ago

star star star star_border star_border

Steven Shimmin Tucson, AZ

Started out ok with a reasonable monthly cost, then they continued to raise it each year so that is what not such a good deal. Twice when I had a claim for home repairs they wanted to constantly contest the repairs and finally agreed that I was right. But it took a long time to finally get paid. I dropped them and looked elsewhere.

3 years ago

star star_border star_border star_border star_border

Karen Scott Washington, DC

I was totally disappointed with this company and their between the lines contract. My refrigerator ice maker was not producing ice. The technician came in and the wording of his diagnosis prevented the denial of the company authorizing the claim / repair . I canceled my contract after they received over $5,000.00 from me in contract payments. They offered a second technician to be sent out, they never showed up or called. My daughter ended up buying me a new refrigerator for $700.00 from Lowes with a 5 year warranty for an rxtra $14.99. Please beware of these warranty companies if the parts or components to be repaired or replaced are not included in your contract Or are listed as an exclusion in your contract, Then you may as well buy a new appliance. Because the time in a warranty contract will cost you more sometimes then replacing it all together. Hope this has been helpful.

3 years ago Edited July 6, 2022

star star_border star_border star_border star_border

Deb Jackson Valrico, FL

I paid for Choice Warranty, but after one service call and being told it wasn't covered, I immediately cancelled with them. My husband hit the main water valve handle while mowing and broke it. We had to call another plumbing company out to fit it, and it wasn't really a involved situation to fix. Still not understanding why that wouldn't be covered. When I called to cancel they only gave me a small portion of my yearly fee back, and I had only had them a few months. With my current home warranty, I pay monthly and can cancel at anytime. This company looked good on paper and had a great sales pitch.

3 years ago

Choice Home Warranty Reviews