Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Verified Customer

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Michael Seabrook, TX

Qualified repairmen who showed up on time.

2 years ago

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Martin Clearwater, FL

Sent a qualified plumber who knew what he was doing.

2 years ago

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Craig Schaumburg, IL

My stove has been broken for over four weeks. Two service techs have been to my home and have not resolved the problem.

2 years ago

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Longfellow Omaha, NE

Very prompt service appointment, very convenient

2 years ago Edited January 10, 2024

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Doreen Fitzpatrick St Louis, MO

The timely manner in which issues were dealt with

2 years ago

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Homer Centreville, VA

We had a washer problem, technician came fixed it. No delay no problem.

2 years ago

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Albert Las Vegas, NV

Customer service was quickly to take up my issues

2 years ago Edited January 10, 2024

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Mohammad Friendswood, TX

They are very reliable and also understandable.

2 years ago

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John Ocala, FL

Great job! They were punctual, thorough, and great!

2 years ago Edited January 10, 2024

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Diana

Excellent service and easy to make claims!

2 years ago Edited February 6, 2026

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Anonymous Visalia, CA

They did a good job. My heater went out and they fixed it.

2 years ago

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Billien / Leland North Port, FL

Someone's always been available when I call regardless of day or time.

2 years ago

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Kimberly And Ken

Already have had the warranty for almost 6 years.

2 years ago Edited December 9, 2025

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Anonymous Shreveport, LA

I would say they have good support and I've been happy overall.

2 years ago

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Felicia Lady Lake, FL

Sometimes they don't listen to the customer and it causes confusion and it's frustrating at times.

2 years ago

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Elliott Indianapolis, IN

The people that work with Choice are very real and accommodating.

2 years ago

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Kyle Minneapolis, MN

They're very limited in what they can provide as solutions to any kind of issues or concerns.

2 years ago

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Samuel Harlingen, TX

It's only been one case so far that I've submitted, but everything went good.

2 years ago

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Darrell Pittsburgh, PA

I used it a couple times and it worked out real good.

2 years ago

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Dorothy Mansfield, TX

Knowledgeable, easy to contact, helpful.

2 years ago

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Verified Customer

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Elifaz Oroville, CA

I'm still waiting for my first claim and nothing has happened yet. I filed 2 weeks ago and still have not gotten a plumber.

2 years ago

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Anonymous Birmingham, AL

Their customer service was there, attentive.

2 years ago

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Harun And Yasemin

I like your frendly costumer services ...

2 years ago Edited November 8, 2025

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Ronald/Wendy

They always send qualified people to complete the repairs

2 years ago Edited April 10, 2024

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James Ocala, FL

It's always been great to talk to everybody there.

2 years ago

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Anonymous Liberty, TX

My washing machine broke and they haven't sent nobody out here. I'm waiting to get it fixed.

2 years ago

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Wilbur San Antonio, TX

They always are very supported in addressing the issues as fast as possible.

2 years ago

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Teraesa Bowie, MD

They always help me right away when I need help.

2 years ago

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Kennith And Gail Lafayette, LA

Choice is doing what they can, but it's the plumber that they use, it's not going very well.

2 years ago

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Diane Crystal Lake, IL

They always get back to me with questions that I needed answered.

2 years ago

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Warren Temple, TX

The technician was very knowledgeable and very helpful.

2 years ago

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Arun Houston, TX

Quick response. Value for money. Hassle free claim process

2 years ago Edited January 10, 2024

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Cheryl Okatie, SC

It's very easy to put in a claim, results are quick.

2 years ago

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Brent North Las Vegas, NV

Everybody's been very cooperative and helpful.

2 years ago

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Richard Tulsa, OK

We have a tub that was backed up and it's still backed up after the plumber came.

2 years ago

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Mary And Steven Douglassville, TX

They were right on it when we needed our dryer fixed.

2 years ago

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Marlin Reidsville, NC

It took them 3 and half to 4 weeks to get someone here and then they said it wasn't covered on warranty, and it was supposed to be a full warranty.

2 years ago

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Gary Tucson, AZ

Choice always get back to you right away.

2 years ago

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Jeanette

I had a great experience with the warranty service. They were responsive and quickly addressed my broken water heater, sending a plumber who diagnosed the issue and arranged for a new unit to be installed. Additionally, when my dryer timer malfunctioned, they sent someone out promptly, and the repair was completed in just a few days. Overall, I'm very satisfied with the service!

3 years ago Edited October 18, 2024

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Tom

The Technician was very professional and prompt, neat!

3 years ago Edited January 5, 2026

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Jenna Granger, TX

They allowed me to get my own company and they said I would be reimbursed and they only sent me half of the reimbursement amount.

3 years ago

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Jeff Reading, PA

Recently we had some electrical issues and the problem was solved easily.

3 years ago

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Uzma Baltimore, MD

I've had it for over 5 years. They are prompt.

3 years ago

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Steven San Antonio, TX

Repairman was courteous and very professional

3 years ago

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Dan Haley Tucson, AZ

They are response and provide great services

3 years ago

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Theresa Cicci Apple Valley, CA

Fast service when garage door opener broke

3 years ago

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Sharon Jo. Johnson Columbus, OH

They're always ready to help in a timely manner.

3 years ago

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Sherri W Bacon Ocala, FL

So far, they've been good with answering my concerns

3 years ago

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Santos manzanares Houston, TX

Very knowledgeable of the problem, and friendly

3 years ago

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Victor Agius Watertown, MA

Because they are reliable and get the job done

3 years ago

Choice Home Warranty Reviews