Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Verified Customer

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Scott Temple Castle Rock, CO

Only time I needed them , prompt service

3 years ago

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TANYA Pratt Keller, TX

Easy to submit and schedule. Good communications.

3 years ago

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Kathleen Joan Davis Chandler, AZ

Excellent job in finding knowledgeable repair people.

3 years ago

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Verified Customer

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Dennis twining West Palm Beach, FL

Our first experience was terrific 5star but recently had terrible experience with an advocate.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Mar. 23rd, 2022

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Verified Customer

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Roberta Cain Memphis, TN

It's the knowledge,personility, communication

3 years ago

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SANDRA L BUCCI Niles, OH

Easy to contact and great, timely service.

3 years ago

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Edison Stafford, VA

Fast service- pleasant technician- timely replacement

3 years ago

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Vernelle Lewis Chesapeake, VA

Calls and services are always handled in a timely manner

3 years ago

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Mark Bottoroff Cave Creek, AZ

Washer repair was inadequate, he did nothing but run a towel and said all home warranty plans are a scam.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Mar. 23rd, 2022

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Verified Customer

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Rhonda Register Dothan, AL

They were very Prompt and provided professional service

3 years ago

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Yolanda Martinez Houston, TX

I had been with Choice Warranty for many years. The rep hung up on me just because I told him that I wanted to cancel.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Mar. 23rd, 2022

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Verified Customer

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David Loose Greenville, SC

All Experiences have been performed on time.

3 years ago

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Hattie Diehl Randleman, NC

The plumber you sent out, was quick and very nice.

3 years ago

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Ruth Jamesburg, NJ

Fast and easy claims. Website easy to use.

3 years ago

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Enrique & Elizabeth Manhattan, KS

They have better pricing but I am waiting for them to come fix things.

3 years ago

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Joe Daytona Beach, FL

Thought they would be able to fix my air conditioner but they told me it wasn’t covered so I had to buy a new one. It was pathetic.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 23rd, 2022

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Verified Customer

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Brian Westfield, IN

Its very easy to use. They were very friendly.

3 years ago

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ROGER Q. EVANS Spring, TX

For the claims submitted and paid in timely manner.

3 years ago

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Kate Walsh Murrells Inlet, SC

I found the workers efficient, honest, professional and personable.

3 years ago

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Patricia Charron Micanopy, FL

They are quick to set up any needed repairs

3 years ago

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hamzeh khodadadian Katy, TX

I HAVE PUMBING ISSUE SINCE MONDAY03/07/22 STILL IS NOT RESOLVED BECAUSE THE DID CHANGE OPPOINTMENT TIME SEVERAL TIMES.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Mar. 22nd, 2022

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Verified Customer

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Steve Lamansky Collierville, TN

Speed! They get someone on your problem very quickly

3 years ago

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Edward Lopez Grand Prairie, TX

Very quick and send quality companies to your home!

3 years ago

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Pete Hermnandez Carrollton, TX

Extremely difficult to communicate with when an issue arises. Everyone just reads a script

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 22nd, 2022

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Verified Customer

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William waldvogel Stafford, VA

everything good all went well-good customer service

3 years ago

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Norma A Galvan Vail, AZ

Services were great and fast! Great customer service

3 years ago

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Praveen Fairfax, VA

responses are fast and technicians does a great job

3 years ago

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Rajeev Bhatnagar Cumming, GA

Excellent, they are necessary and covers most of the stuff

3 years ago

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Frank Cangialosi Charleston, SC

They did not fulfill there contract and left me with the responsibility to pay $1600.00 to fix my air conditioning and heating system.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 22nd, 2022

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Verified Customer

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Tracy Shaw Greensboro, NC

Ease of process and great service. Great response time

3 years ago

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Patrick Walsh Salisbury, NC

Fixed my fridge and stove. Professional and courteous.

3 years ago

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Jacqueline L Johnson Erlanger, KY

I made one call then the technician called me

3 years ago

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Verified Customer

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Theresa Hebling Warminster, PA

It was very simple to get my claim processed.

3 years ago

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Verified Customer

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Sherelyn Solano North Fort Myers, FL

They are pretty quick about getting someone out

3 years ago

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Trung Doan Schaumburg, IL

The technicians are very professional and well experienced

3 years ago

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Barry Geffon Piscataway, NJ

Ontime very friendly new what they are doing

3 years ago

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Peter Brown Marion, KY

They responded with then 24 hours and repaired the problem

3 years ago

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Melody Pine Bluff, AR

Knowledgeable plumber, on time, and quick repairs

3 years ago

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Katrina Yett Myrtle Beach, SC

Professional, knowledgeable and courteous

3 years ago

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El Greco S. Sterling Heights, MI

Great service and excellent response time.

3 years ago

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Michael Cartagena Ridgeland, MS

They were quick to respond and did an excellent job

3 years ago

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Robert Robinson Jamaica, NY

Responsiveness, professional and friendly

3 years ago

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Michael Kisamore Cary, NC

The tech did the repair quickly and was very professional

3 years ago

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Leanna Stephens Shreveport, LA

They are always quick to get a technician out to help us.

3 years ago

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Vicki Dotson Groveport, OH

The company was professional and efficient

3 years ago

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Maria Sandia Park, NM

Very patient costumer service polite and quick response

3 years ago

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John Kutinac Phoenix, AZ

Quick response and resolution to most recemt claim.

3 years ago

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Verified Customer

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Beverly Williams Arnold, MD

Knowledgeable, professional, answered all my questions

3 years ago

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Verified Customer

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Jay McIntyre Bossier City, LA

Quick response great service stayed in touch

3 years ago

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Verified Customer

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Chito Shreveport, LA

Lower Deductible and fast action when needed for service

3 years ago

Choice Home Warranty Reviews