Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Vernon Stillwater, OK

Customer service has always been helpful and knowledgeable;

2 years ago

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Donald Whitesell Tucson, AZ

The repairman was prompt, friendly, and very professional.

2 years ago

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Elsie santana Orlando, FL

I had to wait more then 2 days to be seen I have a big family and had a lot of cloth to wash

2 years ago

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Wayne Peachtree City, GA

So far ok. Response time for a service tech is too long.

2 years ago

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Barbara Stein Boardman, OR

Not enough service providers so the repair takes a long time. A really long wait for appointments.

2 years ago

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Mike sheldon Chicago, IL

We’ve only had one claim that was resolved efficienty.

2 years ago

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John Alexander Kansas City, MO

I like dealing with this company On time and quick response. Very helpful

2 years ago

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Betty

I just used it for microwave. And it was pretty easy process, but I'm still waiting for payment.

2 years ago

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Terrence

Our furnace went out. They're very responsive.

2 years ago

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Ivan Myrtle Beach, SC

Too many excuses by very hostile clerk who will not listen to me only to refuse coverage

2 years ago

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Gordon Charlotte, NC

LIked the prompt service with a qualified technician.

2 years ago

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Lyle Phoenix, AZ

Good service, friendly staff, timely resolution of issue.

2 years ago

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George WI

The concept is good but only covers part of actual cost of service, repair or replacement

2 years ago

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Joni

I'm new with Choice, it was very hard for me to understand what they were saying.

2 years ago

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Lawrence

It was -12 outside, and the heater was out, and it took them 5 days to get somebody out here.

2 years ago

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Susan

The quick response and the professional work of the tech

2 years ago

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John Morganton, NC

Look for a company who doesn’t mind backing you up. Gave $300 for my stove to find a new one. Stoves are over $800 these days

2 years ago

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Hildi Orozco Smithfield, NC

Great response and value. Offers peace of mind

2 years ago

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Carmine

Prompt and quick to respond to concerns about contractor.

2 years ago

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lydia narro Albuquerque, NM

great service and technicians. get it right the first time

2 years ago Edited February 21, 2024

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Mike Cookeville, TN

Quick response to problem and took care of it

2 years ago

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Carlton Smith Melvindale, MI

I liked the quickness of the entire process

2 years ago Edited March 5, 2024

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Ron Fenstermacher Sunset Beach, NC

The last request was 5 star but 1 year ago the service I requested was denied for a poor decision.

2 years ago

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david gaunt Rogers, AR

Fast reasonable service, overall a great experience

2 years ago

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Rose Lewes, DE

They are quick, efficient and very knowledgeable.

2 years ago

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Barbara Austin, TX

2 years ago

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Alta DavisWarner

I have had a good experience with Choice.

2 years ago Edited November 8, 2025

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Malcolm

You can always reach people and they take my information very quickly.

2 years ago

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Kathy Powers Lakeland, FL

It's terrible. They showed up 3 times and then fixed the problem. The next company booked an appointment for today and then called to cancel.

2 years ago

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Angela

Choice responds quickly to service requests

2 years ago

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victor french

2 years ago

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Hope Pensacola, FL

The repair people have always done a very professional job.

2 years ago

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Hongmin Ahn Katy, TX

Fast response and reliable technical severvices!

2 years ago

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Janette Fort Lauderdale, FL

Outstanding service! Always a call away

2 years ago

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Otho Columbus, OH

Excellent service with a quick response.

2 years ago

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Mark Anderson

Great customer service. Easy to do business with

2 years ago

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Saul

They are very fast and prompt with service calls

2 years ago

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Aima V Las Vegas, NV

They solve my problem fast I was very satisfied

2 years ago

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Ron

They are very quick to email you back or to tell you 'this is what we need' and everything like that, I like that. We hadn't had it that long, but we moved into a new house, and we got a 2-year warranty. As soon as we moved in, our heat was not functioning properly in two of the back bedrooms. And so we called them and they sent somebody out, even though it was several days near Christmas. He came out and said, 'Oh well, I can only look at one appliance.' We have four of them, and even though the guy was really nice, he only did one furnace. So, that was my experience with them so far.

2 years ago Edited January 17, 2024

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Lynn Cherry Hill, NJ

Good service. Too many emails and phone calls from sales.

2 years ago

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Diana

THE SERVICE PEOPLE WERE BOTH EXPERIENCED & PROFESSIONAL

2 years ago

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Marilyn

They were very responsive with the appointment right away.

2 years ago

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Fram Polad

I liked the service provided by Max Appl

2 years ago

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Katheryn Orlando, FL

I have not received my reimbursement check and it’s been almost a month. I call and get a different story every time…..

2 years ago

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Karmen Tucson, AZ

Quick response and professional services

2 years ago

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Elizabeth E LaRue Jacksonville, NC

Speed of service. Recommend Choice to anyone

2 years ago

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Bob The Villages, FL

Covers items on the plan, Some covered items require additional out of pocket costs.

2 years ago

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Ivan Wolf

So far easy to get response and service when needed.

2 years ago

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alex Salaiz San Antonio, TX

The technician did an awesome job and was quick about it.

2 years ago

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John Digiacomo Seattle, WA

Repair time was quick and done on 1st visit

2 years ago

Choice Home Warranty Reviews