Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Albert

My claim hasn’t been completed, it’s been a month already. They haven’t reached out or offered me a solution. Thinking of canceling my policy.

1 year ago

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Verified Customer

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Angelique Shaw

I like having home choice warranty. They really helped me.

1 year ago

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Verified Customer

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Karen Bosco

Did great timing in claim and repair men excellent

1 year ago

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Verified Customer

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Mustapha Moughnyeh

Excellent work on time and knowledgeable

1 year ago

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Charles Barefield

The monthly rate seems to be higher than everybody else just wondering why

1 year ago

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Verified Customer

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Jaquana Lango

Excellent & fast service when filling a claim

1 year ago

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Verified Customer

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David Brook

Please check my other comments in this response.

1 year ago

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Verified Customer

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Rick Kamp

Professional, and complete! Thanks much!!

1 year ago

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Verified Customer

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Gina Santoro

Quick and professional experience. I was very happy.

1 year ago

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Verified Customer

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Ann Campbell

Reliability of service personnel chosen by Choice

1 year ago

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Verified Customer

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Rachel Lewis

Provided great service which was my first time using them

1 year ago

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Verified Customer

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Linda

CHW is very good! They are patient and professional.

1 year ago

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Verified Customer

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Mary Hayes

The best home warranty company out there

1 year ago

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Verified Customer

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Solomon Anonye

The technician is well experienced and he w

1 year ago

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Verified Customer

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David Ritch

Great claims process and attentive customer support

1 year ago

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Tyrone Williams

Staff was very professional and friendly.

1 year ago

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Verified Customer

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tony c.

It was easy to get help and problem fixed

1 year ago

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Verified Customer

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James

The customer service both on the phone and the repair crew

1 year ago

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Verified Customer

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John

Excellent service and will always used them.

1 year ago

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Verified Customer

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Boyd

Some claims that I thought should have been approved were denied.

1 year ago

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Verified Customer

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Lynn Swafford

I thought everything with my claim went well!

1 year ago

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Verified Customer

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Peter Hanchett

It did take them long to arrive at my home an repair the problem.

1 year ago

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Verified Customer

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Stan

I had a terrible experience with this company. My warranty wasn't covered, and after multiple attempts to get repairs, they denied my claims. The sales team misled us from the start, and my sisters faced similar issues. We paid in cash and have only encountered poor service. I wouldn't recommend them.

1 year ago Edited April 24, 2025

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Verified Customer

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Jaime

the 1st time the Tech came out he was sure it was the filter on our frigs, 3 calls later same problem. everytime is was $75 for nothing big scam

1 year ago

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Verified Customer

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Wilford

Professionalism and promptness. Customer service was great.

1 year ago

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Verified Customer

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Idris

I like the prompt response and turnaround of the claim.

1 year ago

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Verified Customer

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None ya business Yep

I would prefer that support spoke better English.Maybe stop outsourcing?

1 year ago

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Verified Customer

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Vicki

Easy to work with, quick response, qui,k service.

1 year ago

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Verified Customer

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Kimberly

I do not dislike nothing about this company!

1 year ago

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Verified Customer

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Terence Young

Status updates and explanation of problems found

1 year ago

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Verified Customer

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Eric

The company works too hard to not pay, or unreasonably fairly pay, claims. It is a continuing fight which will cause me to switch providers.

1 year ago

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Verified Customer

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Lori

I left a message yesterday. Nobody has called me back. You guys said someone to come out and fix my washer and it’s still out of ballance

1 year ago

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Verified Customer

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Darlene Coplin

I have been with Choice for over 7 years, I love you guys

1 year ago

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Verified Customer

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Guy Delatour

I like they promptness in responding to calls.

1 year ago

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Verified Customer

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Tom AND Nancy Hong

Having a company to turn to when you have an issue.

1 year ago

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Verified Customer

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Robert Milton

Sofar I like everything about my hone warranty

1 year ago

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Verified Customer

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Kenneth Trainor

Don't understand stand why my stove is not fixed yet

1 year ago

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Verified Customer

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Dean

The thec that to work on my dryer was great and kind

1 year ago

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Matthew E Chinski

They took five days to replace my water heater leaving me with cold water that whole time.

1 year ago

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Verified Customer

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Uma

Most of the staff were helpful in solving my problems and acted accordingly.

1 year ago

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Verified Customer

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Kristine

It was fixed quickly. The app was convenient

1 year ago

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Verified Customer

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Martin

THEY DUE AS AGREED, EASY TO WORK WITH COMPETATVE PRICED

1 year ago Edited November 8, 2025

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Verified Customer

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Reynaldo

I’m having problems with Choice because I made a claim regarding my water heater ( need replacement) but they refused to pay for it to be replaced

1 year ago

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Verified Customer

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Barbara

I like that they showed up on time and promptly fixed it

1 year ago

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Siegfried

HAD A GOOD EXPERIENCE THEY DID A GREAT JOB! FRIENDLY TOO!

1 year ago

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Verified Customer

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Jerson Romero

Good customer service, and customer satisfaction.

1 year ago Edited February 11, 2026

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Verified Customer

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Jason

Piece of mind and knowi have protection if I need it.

1 year ago Edited February 6, 2026

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Verified Customer

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Joy

Repair ok. Replacement is terrible! My $75 copay pays most of the repair costs. Could never come close to replacing an unrepairable appliance.

1 year ago

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Verified Customer

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Greg

Quick response and professionalism is very appreciated

1 year ago

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Verified Customer

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Jean

Good job my s/c was working in couple minutes

1 year ago

Choice Home Warranty Reviews