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Choice Home Warranty Reviews

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46,192 User Reviews

9.4

Overall Score

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Roberta Morris Riverton, NJ

I've had just one claim but it was handled quickly.

3 years ago

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Sandra Bobet Katy, TX

Both technicians were professional and thorough.

3 years ago Edited January 10, 2024

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Nancy Little-Davis Grants Pass, OR

Happy with price....Happy with recent service.

3 years ago

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Linee Wilbourn Chicago, IL

Because they are quick, and the customer call u back asap

3 years ago

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Abu Houston, TX

Communication is fast and they follow up.

3 years ago

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Christine Jones Camp Verde, AZ

Quick response and repair...excellent service

3 years ago

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Emma Jean McDonald Hampton, GA

Very quick to resolve any issues , very reliable

3 years ago

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Scottie Clover South Roxana, IL

Excellent service, very knowledgeable and generous.

3 years ago

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Maurice Williams New Orleans, LA

Always right on time and take care of the problem

3 years ago

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John eschemuller Haymarket, VA

Professional plumber prompt & courteous service.

3 years ago

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Delores Mclain Bowie, MD

My dryer quit and i plan a call within 2 days it was fixed.

3 years ago

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Brenda West Davenport, FL

They were right there to fix my microwave

3 years ago

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Colleen Pauly

because they have a quick response to your question

3 years ago Edited January 10, 2024

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Linda Zacarias Valrico, FL

Good service and always helpful customer service reps

3 years ago

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Jeff Socha

They didnt give me a big hassle this time like before

3 years ago Edited January 10, 2024

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Linda Johnson Lewisville, TX

Very efficient and happy with contractors.

3 years ago

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Randle Hooks Olive Branch, MS

They are very responsive and professional.

3 years ago

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SoldierP Slidell, LA

Prompt professional service. Great AC technician

3 years ago

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Jody Lewis

Always do excellent work, timely and make no messes

3 years ago Edited January 10, 2024

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Chris Las Vegas, NV

It was fixed! The technician was personable and nice.

3 years ago Edited January 10, 2024

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Joyce Irving Las Vegas, NV

Prompt service, easy access and follow up on service.

3 years ago

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Deborah Cangiolosi Wilkesboro, NC

Technician recognized problem immediately. Repaired it.

3 years ago

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Felket Arlington, TX

Efficiency. Courtesy and getting the job done

3 years ago

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Alexandrea Lewis Greensboro, NC

Extremely helpful and the make sure work is complete

3 years ago

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Beverly Toles Desoto, TX

Knowledge of the service provider of the problem.

3 years ago

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Constance Bivins McDonough, GA

They always came through when we needed help.

3 years ago

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Kevin Hamilton North Charleston, SC

Never had an issue when time I needed them

3 years ago

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Terasa Lee Walnut, CA

Quick respond, good service , fixed leaking toilet

3 years ago

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Kim Greenwell Riverdale, GA

The contractor was great & very knowledgeable

3 years ago

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Gary Shepley Houston, TX

CHW is responsive to my calls for service.

3 years ago

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Regina Peach Greenbrier, TN

They have taken care of every claim within a timely manner

3 years ago

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Colleen ward Sun City, AZ

They came when they said repairs were made

3 years ago

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Lewis g Parrish Saint Johns, FL

Very prompt on services from subcontractors

3 years ago

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Vicki Hubbard Killeen, TX

I've called with claims and normally settled in a timely manner

3 years ago

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Peter Lass Charlotte, NC

Hard to get a human on the phone tree. Using the website is easier.

3 years ago

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Terence robertson Bergenfield, NJ

The service itself has been good but it takes a week to get someone here

3 years ago

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Dennis Randles Winslow, AZ

Service was great but I believe my system should have been replaced

3 years ago

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No way

Good responses, a wide variety of repairs, but sometimes missed appointments.

3 years ago

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William M Dorris III Wylie, TX

It is really hit & miss, this last call was a great experience.

3 years ago

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Daniel Obioma Lawrenceville, GA

CHW does not answer calls immediately, they do not take care of repairs within a reasonable time.

3 years ago

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Victoria McVicker Aurora, CO

Appointments for repairs are always a long ways off after filing a claim for repair

3 years ago

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Carey smith Pearl, MS

Technician was hard to reach and it took two weeks of being without a refrigerator to understand.

3 years ago

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Robert Elton Parks

The technician knew exactly how to fix the problem.

3 years ago Edited July 12, 2024

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Bob Pacific Grove, CA

No ice maker coverage. No fireplace electronic coverage. No readiant heat coverage

3 years ago

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Beverly Stone Madison, MS

Slow response, too much focus on surveys, no replacements provided on covered appliances that fail repair.

3 years ago

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Cathy Justus

Less expensive repair on dishwasher was great. More expensive repair on air-conditioning was a total fail. Ended up paying for it out of pocket myself.

3 years ago Edited January 10, 2024

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Billy Sanders Conway, AR

When I had an issue they got it resolved immediately.

3 years ago

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Eugene A Dial Thibodaux, LA

Handle my repair work wuickly and professionally.

3 years ago

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Pia Tampa, FL

When I called to some repair done , choice was on time.

3 years ago

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Gary Schoonaert Scottsdale, AZ

Repair handled within 24 hours. Tech was great.

3 years ago

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