Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Gordon Charlotte, NC

LIked the prompt service with a qualified technician.

1 year ago

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Lyle Phoenix, AZ

Good service, friendly staff, timely resolution of issue.

1 year ago

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George WI

The concept is good but only covers part of actual cost of service, repair or replacement

1 year ago

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Joni

I'm new with Choice, it was very hard for me to understand what they were saying.

1 year ago

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Lawrence

It was -12 outside, and the heater was out, and it took them 5 days to get somebody out here.

1 year ago

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Susan

The quick response and the professional work of the tech

2 years ago

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John Morganton, NC

Look for a company who doesn’t mind backing you up. Gave $300 for my stove to find a new one. Stoves are over $800 these days

2 years ago

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Hildi Orozco Smithfield, NC

Great response and value. Offers peace of mind

2 years ago

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Carmine

Prompt and quick to respond to concerns about contractor.

2 years ago

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lydia narro Albuquerque, NM

great service and technicians. get it right the first time

2 years ago Edited February 21, 2024

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Mike Cookeville, TN

Quick response to problem and took care of it

2 years ago

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Carlton Smith Melvindale, MI

I liked the quickness of the entire process

2 years ago Edited March 5, 2024

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Ron Fenstermacher Sunset Beach, NC

The last request was 5 star but 1 year ago the service I requested was denied for a poor decision.

2 years ago

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david gaunt Rogers, AR

Fast reasonable service, overall a great experience

2 years ago

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Rose Lewes, DE

They are quick, efficient and very knowledgeable.

2 years ago

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Barbara Austin, TX

2 years ago

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Alta DavisWarner

I have had a good experience with Choice.

2 years ago Edited November 8, 2025

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Malcolm

You can always reach people and they take my information very quickly.

2 years ago

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Kathy Powers Lakeland, FL

It's terrible. They showed up 3 times and then fixed the problem. The next company booked an appointment for today and then called to cancel.

2 years ago

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Angela

Choice responds quickly to service requests

2 years ago

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victor french

2 years ago

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Hope Pensacola, FL

The repair people have always done a very professional job.

2 years ago

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Hongmin Ahn Katy, TX

Fast response and reliable technical severvices!

2 years ago

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Janette Fort Lauderdale, FL

Outstanding service! Always a call away

2 years ago

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Otho Columbus, OH

Excellent service with a quick response.

2 years ago

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Mark Anderson

Great customer service. Easy to do business with

2 years ago

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Saul

They are very fast and prompt with service calls

2 years ago

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Aima V Las Vegas, NV

They solve my problem fast I was very satisfied

2 years ago

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Ron

They are very quick to email you back or to tell you 'this is what we need' and everything like that, I like that. We hadn't had it that long, but we moved into a new house, and we got a 2-year warranty. As soon as we moved in, our heat was not functioning properly in two of the back bedrooms. And so we called them and they sent somebody out, even though it was several days near Christmas. He came out and said, 'Oh well, I can only look at one appliance.' We have four of them, and even though the guy was really nice, he only did one furnace. So, that was my experience with them so far.

2 years ago Edited January 17, 2024

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Lynn Cherry Hill, NJ

Good service. Too many emails and phone calls from sales.

2 years ago

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Diana

THE SERVICE PEOPLE WERE BOTH EXPERIENCED & PROFESSIONAL

2 years ago

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Marilyn

They were very responsive with the appointment right away.

2 years ago

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Fram Polad

I liked the service provided by Max Appl

2 years ago

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Katheryn Orlando, FL

I have not received my reimbursement check and it’s been almost a month. I call and get a different story every time…..

2 years ago

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Karmen Tucson, AZ

Quick response and professional services

2 years ago

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Elizabeth E LaRue Jacksonville, NC

Speed of service. Recommend Choice to anyone

2 years ago

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Bob The Villages, FL

Covers items on the plan, Some covered items require additional out of pocket costs.

2 years ago

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Ivan Wolf

So far easy to get response and service when needed.

2 years ago

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alex Salaiz San Antonio, TX

The technician did an awesome job and was quick about it.

2 years ago

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John Digiacomo Seattle, WA

Repair time was quick and done on 1st visit

2 years ago

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Jim O'Donnell San Francisco, CA

You refused to repair my heater even after I gave clear evidence that its failure was due to reasonable wear and tear and age.

2 years ago

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Luis Rey San Antonio, TX

Great service and fast response from the plumber

2 years ago Edited January 8, 2024

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CHRIS CHRZANOWSKI Elmwood Park, IL

Prompt response. Provided a quality replacement heater.

2 years ago

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Bill Haughton West Point, MS

Quick response to both me and the contractor. Great service

2 years ago

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Budd Egleston Chandler, AZ

Very dependable service and reliable results

2 years ago Edited January 4, 2024

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George Suffredini

Very responsive and quality repair companies.

2 years ago

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Cheryl Cleveland, TN

They will tell you one thing and it will be wrong; I’ve tried to cancel for several months and they hang up on me.

2 years ago

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Jennifer Weisz Tarpon Springs, FL

Took care of my plumbing issues promptly.

2 years ago

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Michael Salt Lake City, UT

The ease of calling and getting the help needed qickley

2 years ago

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Tammy

Everything was wonderful and everybody was friendly, but the only complaint I have is that when you call customer service, all you get is an automated system. I never got to talk to a live person.

2 years ago Edited January 3, 2024

Choice Home Warranty Reviews