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Choice Home Warranty Reviews

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9.4

Overall Score

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Sue Colorado Springs, CO

They usually get a repair person scheduled quickly

3 years ago

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Susan Houston Missouri City, TX

Fast service. Only had problems with one contractor. A few months ago

3 years ago

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cliff reeder Conway, AR

they helped me with "toilet" problems effectively and with my monthly rates

3 years ago

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H. Taylor Pikesville, MD

Sent VG company to do repair but took more than a week to get the service.

3 years ago

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Js Stilwell, KS

Waited over a week for a technician. Teck was very good and considerate.

3 years ago

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Dave Las Vegas, NV

They have good followup and usually psy without much hesitation.

3 years ago

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JOAN D LANDRY New Orleans, LA

so far the workman sent out does not seem anxious to assist and want to do quick work.

3 years ago

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Arthur Hensel Scottsdale, AZ

The way my only claim was handled wasn't very good. Two weeks to get a garage door fixed.

3 years ago

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Larry Ream Oxford, CT

They never assigned a technician to fix my problem. I had to find one and pay for it myself.

3 years ago

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William Weslager Algonquin, IL

Your replacement policy is misleading and your fair value guide is out of date and unrealistic.

3 years ago

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Jinnie Anderson North Las Vegas, NV

It took several days after I submitted an online claim before I was scheduled with a service agent

3 years ago

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Gordon Gillette

Any time I contacted you it’s been handled quickly.

3 years ago Edited May 6, 2024

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Patricia Dumas Oconto Falls, WI

it takes they weeks & weeks sometime to get you someone to repair the some of the repair people are not reliable they are not a good company.

3 years ago

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Robert Joseph Cypress, TX

They take my money every month and when I need them the most they are not there for me and it take them to long to get a service person out to you

3 years ago

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jack theulen Scott, AR

i have had 4 claims with choice and none have been solved yet!!! over 2 months , i will have to take legal action to recover my losses!

3 years ago

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Grantland K. Cohen Austin, TX

Because your salesman "ABE" made promises relating to service that when they were tested the services CHOICE promised failed.

3 years ago

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Seth Kaeser Corvallis, OR

They said a broken dishwasher of ours was a "wear and tear" and so is not covered under the warranty. Not worth the monthly payments at all!

3 years ago

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DonNash Mesquite, NV

Home Choice Warranty leaves much to be desired. Difficult to contact, rude, most unprofessional, a complete waste of money.

3 years ago

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Richard Flieger San Antonio, TX

Extremely slow service for my last two claims. It took a week to fix my my air conditioning. Totally unacceptable.

3 years ago

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nikki hampton Rock Hill, SC

CHW immediately got that we had an appointment immediately

3 years ago

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Anthony berry Cincinnati, OH

Because you did what you said you was gonna do

3 years ago

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Donald Masingale Derby, KS

Quick and satisfying response to problems.

3 years ago

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Danny Joe Carter-Nowicki Oklahoma City, OK

Every thing I needed was great and timely

3 years ago

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Toni Valore Freehold, NJ

Fast response to my problem and excellent service person to fix it

3 years ago

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Mrs. Anne Campbell Katy, TX

The service has proven to be extremely efficient.

3 years ago

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Jeff Fort Myers, FL

They have been quick to respond and repair my issues.

3 years ago

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Steve Fitzgerald Hobbs Ninety Six, SC

Single point of contact. Professional conduct.

3 years ago

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Leslie Saint Johns, FL

Smooth transaction customer service took care of my needs

3 years ago

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Elizabeth Adian Conroe, TX

2 smooth call's for 2 different appliances

3 years ago

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Anonymous Albert Lea, MN

Lots of claims not being taken care of and getting billed for whole visit or paying multiple deductible in one claim

3 years ago

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Karen Boyle Midland, TX

Two broken appliances haven't been covered and haven't had great response from the various venders.

3 years ago

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Vicki Gordy Denton, TX

When we need to speak to someone they are unresponsive. They do NOT allow a reasonable amount to replace an item then they don't speak with you.

3 years ago

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Gloria Purnell Bowie, MD

The representatives are professional and courteous.

3 years ago

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Rosemary Ralston Virginia Beach, VA

Usually have a repair person here by the next day.

3 years ago Edited January 10, 2024

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Steven Carson Greenwood, IN

Great experience. Quick claim reimbursements

3 years ago

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Gene Anthony Las Vegas, NV

Fast response time and great, knowledgable technician.

3 years ago

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Karen McKenzie Spring, TX

Always send a great person to fix my issues

3 years ago

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Diane Sun City West, AZ

8 minutes after service request, it was scheduled.

3 years ago

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VALLORIE Brown Lancaster, TX

Reliable didn't have to wait for a technician

3 years ago

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Beeney Salisbury, NC

They came out the next day and took care of the problem

3 years ago

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Cathy Carrollton, TX

Got the washer fixed on the first visit.

3 years ago

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Yehudith Ayala Woodbridge, VA

Services has a good CB quality and faster

3 years ago

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Rhoda Browder Saint Louis, MO

service was done promptly after requesting work order

3 years ago

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Monique Mayo Forney, TX

I love the service. Great value for your money.

3 years ago

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Charles Peeples Brandon, MS

Great company. Very responsive and friendly

3 years ago

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Rhonda McMillan Conowingo, MD

They responded quickly. We got quick good service.

3 years ago

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P Jacksonville, NC

Very fast service after you file your claim

3 years ago

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Kathy Nigolian Pensacola, FL

Only one claim so far but easy to arrange

3 years ago

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Jose D Vassio Rio Rancho, NM

To file the claim was fast and easy, fast.

3 years ago

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Sharon Thompson Bowie, MD

timely, professional and quality service

3 years ago

@endstack