Choice Home Warranty: Read 46,187 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Ken Lake Sedalia, MO

We've had several appliances fixed in a timely manner.

3 years ago

check_circle

Verified Customer

star star star star star_border

Don A Wilson Boerne, TX

Resposive to requests for service and providing qualified technicians.

3 years ago

check_circle

Verified Customer

star star star star star_border

Barbara Roberts Sapulpa, OK

I had to wait an extra day for service, but I was pleased once they got to me.

3 years ago

check_circle

Verified Customer

star star star star star_border

Enrique Barlow Fayetteville, GA

Great customer service, first vendor was great a 10 the second vendor about a 7

3 years ago

check_circle

Verified Customer

star star star star star_border

lynne gillooly Cornelius, NC

They have responded quickly and have tried to fix the problem

3 years ago

check_circle

Verified Customer

star star star star star_border

Catherine mishler Johnstown, PA

Polite and knowledgable however had to wait for appt and parts.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Cyndie Hammond Liberty, MO

It takes too long to get repair technicians to my house. Waiting almost 2 weeks to get my dryer fixed is ridiculous.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Isidro Pacheco El Paso, TX

Repairs /replacement take too long. Communication between tech and choice is not good at all.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Evelyn Richardson Crestview, FL

Didn't like paying $85 up front. Thought warranty would cover all cost. I'm on a fixed income.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

PRASANNA KUMAR MENTA Towson, MD

The rep told me that my issue was covered for garage opener but later the claim was rejected

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Yi-Yin Ku Buffalo Grove, IL

Unreasonable with the fund to replace the dryer. Which is less than half the money for purchasing the least expensive one

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Maria Stiliha Flower Mound, TX

had problems with my central air and the results were not to my standards. I paid for the whole year and the service was not great.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Lorna Petty Roswell, GA

We had a water heater problem we had to fic on our own. The assigned contractor could not come for 5 days. Our renters were going to sue us.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Philip Gregoire Inverness, FL

Unqualified Service Technician. Took over a month to solve a low voltage wiring problem and then would not pay for the repair

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

joye swain Edmond, OK

I was offered Payment which would not replace my clothes dryer. Because my clothes washer was rusty no offer was mde to help buy anothr washer

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Anonymous Houston, TX

I'm not having a good experience. I needed to use them to get my hot water fixed and its still broken.

3 years ago

check_circle

Verified Customer

star star star star star

Mark Fuchs Mount Pleasant, SC

The technician was very pleasant and efficient.

3 years ago

check_circle

Verified Customer

star star star star star

Alexis Kornack San Tan Valley, AZ

Always on top of everything and quick fast service!

3 years ago

check_circle

Verified Customer

star star star star star

Cindy Egan Las Vegas, NV

They were quick to respond to my problem

3 years ago

check_circle

Verified Customer

star star star star star

John Ehrhart Snellville, GA

Prompt response. Thorough follow-thru. Good quality work.

3 years ago

check_circle

Verified Customer

star star star star star

Donna perry Broomall, PA

Service is awesome servicemen are on time.

3 years ago

check_circle

Verified Customer

star star star star star

gisela smith Killeen, TX

I received fast answers and repairs of my A/C

3 years ago

check_circle

Verified Customer

star star star star star

Sandy Fontana, CA

Very professional and excellent contractors

3 years ago

check_circle

Verified Customer

star star star star star

Tito david San Antonio, TX

Quick to assign to providers . Follow the leader, CHW

3 years ago

check_circle

Verified Customer

star star star star star

Al Dumm Roseville, CA

EXcellent service and quality technicians.

3 years ago

check_circle

Verified Customer

star star star star star

Sahndra Marshall Mesa, AZ

Fast action excellent service reasonably price

3 years ago

check_circle

Verified Customer

star star star star star

Jean Greenwood, IN

They have been wonderful with every claim

3 years ago

check_circle

Verified Customer

star star star star star

ray seibold Columbia, TN

great service from Choice and the service provider!!!

3 years ago

check_circle

Verified Customer

star star star star star_border

terri miller

Called in claim and with a few hours they had already assigned a technician

3 years ago Edited November 8, 2025

check_circle

Verified Customer

star star star star star

Janet M Brealy New Orleans, LA

The tech was professional and completed the job.

3 years ago

check_circle

Verified Customer

star star star star star

Doreen Port Saint Lucie, FL

Quick service. Fixed the problem on the spot.

3 years ago

check_circle

Verified Customer

star star star star star

Kenyatta Johnson Saint Louis, MO

Excellent customer service. Prompt reply time.

3 years ago

check_circle

Verified Customer

star star star star star

Dane Lucas Jacksonville, FL

Always helpful and always send great repair people

3 years ago

check_circle

Verified Customer

star star star star star

Shirley Griffin Dallas, TX

Recent claim experience raised the bar. Prompt response.

3 years ago

check_circle

Verified Customer

star star star star star

Sue Colorado Springs, CO

They usually get a repair person scheduled quickly

3 years ago

check_circle

Verified Customer

star star star star star_border

Susan Houston Missouri City, TX

Fast service. Only had problems with one contractor. A few months ago

3 years ago

check_circle

Verified Customer

star star star star star_border

cliff reeder Conway, AR

they helped me with "toilet" problems effectively and with my monthly rates

3 years ago

check_circle

Verified Customer

star star star star star_border

H. Taylor Pikesville, MD

Sent VG company to do repair but took more than a week to get the service.

3 years ago

check_circle

Verified Customer

star star star star star_border

Js Stilwell, KS

Waited over a week for a technician. Teck was very good and considerate.

3 years ago

check_circle

Verified Customer

star star star star star_border

Dave Las Vegas, NV

They have good followup and usually psy without much hesitation.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

JOAN D LANDRY New Orleans, LA

so far the workman sent out does not seem anxious to assist and want to do quick work.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Arthur Hensel Scottsdale, AZ

The way my only claim was handled wasn't very good. Two weeks to get a garage door fixed.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Larry Ream Oxford, CT

They never assigned a technician to fix my problem. I had to find one and pay for it myself.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

William Weslager Algonquin, IL

Your replacement policy is misleading and your fair value guide is out of date and unrealistic.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Jinnie Anderson North Las Vegas, NV

It took several days after I submitted an online claim before I was scheduled with a service agent

3 years ago

check_circle

Verified Customer

star star star star star

Gordon Gillette

Any time I contacted you it’s been handled quickly.

3 years ago Edited May 6, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Patricia Dumas Oconto Falls, WI

it takes they weeks & weeks sometime to get you someone to repair the some of the repair people are not reliable they are not a good company.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Joseph Cypress, TX

They take my money every month and when I need them the most they are not there for me and it take them to long to get a service person out to you

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

jack theulen Scott, AR

i have had 4 claims with choice and none have been solved yet!!! over 2 months , i will have to take legal action to recover my losses!

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Grantland K. Cohen Austin, TX

Because your salesman "ABE" made promises relating to service that when they were tested the services CHOICE promised failed.

3 years ago

Choice Home Warranty Reviews