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Choice Home Warranty Reviews

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9.4

Overall Score

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Karen Miller Columbus, OH

Only used them twice and was surprised to find I. Had a $65 out of pocket expense each time

3 years ago

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PHILLIP SCOTT Clyde, TX

Had a service denied it was supposed to be reviewed but I never heard from the person

3 years ago

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Willie Shannon Hudson, OH

I had plumbing done on my basement water pipe and it was fixed professionally and taped up

3 years ago

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Dorothy Brock Oklahoma City, OK

Chase never returned any of my 4 calls you are very hard to get contact with I don't like doing computers. Would rather

3 years ago

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Pamela Lewis

Spoke with claim rep to schedule 3 issues that required a plumber. I confirmed coverage and confirmed I would be charged one service fee. Today the plumber arrived and I was told I would need to pay for two service fees. I called CHW back and the claims rep informed me that I was given the wrong information. This is unacceptable.

3 years ago Edited January 10, 2024

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Roberta Frost Mountain View, AR

I paid 1500.00 for 3 1/2 years coverage and you can't find anyone in my area to fix things. I had to fix my leaking pipe myself.

3 years ago

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Larry McKinnon Concord, NC

Response time in correcting you problems

3 years ago

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Susan Nelson Fairfax, VA

Smooth experience from 1st visit to last for install

3 years ago

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Emil Midland, TX

When we need it they were there immediately.

3 years ago

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Ed Ziringer Fort Mill, SC

No hassle repair great mechanic timely response

3 years ago

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Beverly Fleming Las Vegas, NV

I call they come they fix. Very professional

3 years ago

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LaVonna Brown

Super fast response time and professional contractors.

3 years ago Edited July 10, 2024

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Ron Austin, TX

Friendly, very service oriented. Helpful!

3 years ago

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Thomas Mc Carthy Wilmington, DE

they had my dryer repaired in less than a week

3 years ago

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Helen Norton Dothan, AL

Very good service. Prompt and effective.

3 years ago

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Pam Mitchell Longview, TX

They were fast with the replacement of our air conditioning unit

3 years ago

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Laura Lopez Conroe, TX

Monthly payments are reasonable as well as service fees.

3 years ago

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Alisha Harrington Myrtle Beach, SC

Quick response in scheduling a technician

3 years ago

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Jonathan Floren Indian Land, SC

Easy to work with and they do what they say

3 years ago

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Marvin Jim Tulsa, OK

Very prompt and courteous and quality service

3 years ago

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Donna Jean Polster Kaukauna, WI

The repairman came out quickly and got it fixed quickly.

3 years ago

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katharine k. lovas Plano, TX

easy quick service professional service people

3 years ago

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Barbara Nichols Las Vegas, NV

They took care of my problem immediately - great service

3 years ago

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Viola V Bolin Salt Lake City, UT

Resolves issues quickly when I call on a repair needed.

3 years ago

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Frisnel Baucicaut Barnegat, NJ

Not too expensive and the customer service are good

3 years ago

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Jay Hockessin, DE

Immediate responses; reliable and dependable service.

3 years ago

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Earl Weaver

RIGHT MAN FOR THE JOB ! HE DID EXCELLENT WORK TO FIX ALL OUR PROBLEMS !

3 years ago Edited January 10, 2024

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June HILTERMAN Lakeland, FL

Repairs scheduled promptly service provided as promised

3 years ago

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Fran Makowski Pottstown, PA

Satisfied with prompt service and efficiency.

3 years ago

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Gary Henderson, NV

When we have had a claim they have been very responsive.

3 years ago

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Ron Fittes Germantown, TN

Have had excellent service when contractors are available

3 years ago

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Michael Gilliam Pendleton, SC

They have no equal And they will expedite your request

3 years ago

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Ryan

Providing the fast service and the warranty covers all.

3 years ago

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Scott Switzer Lewis Center, OH

Quick response fast service and our repair was awesome.

3 years ago

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Sandi Berg Tulsa, OK

Some of their choices for repair service companies could be better.

3 years ago

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Michael Ealick Sun City, AZ

Could have improved response time rrom time of request to arrival

3 years ago

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Barbara Butler Rowlett, TX

They are a rip off. They only pay for minor repairs. They major repairs are not covered

3 years ago

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Lynn Grommet Forrest City, AR

In my area some difficulty finding services that are willing to work with warranty for payment.

3 years ago

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Jennifer Murfreesboro, TN

Because they hire people that don't have an understanding of how appliances work

3 years ago

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Ron Concato Pompano Beach, FL

Slow to react to customers needs. Their definitions of coverage tend to be a little misleading.

3 years ago

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Joseph John Osisek Henderson, NV

it the man who made the repairs. This one is great!

3 years ago Edited January 10, 2024

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Lorri Ledet Pensacola, FL

Doesn't cover many major issues, and you don't know that until you are "denied".

3 years ago

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Peggy Lawrence Riverview, FL

U state u cover water system but not tank. So if there is leak from tank, what do u cover. Dissatisfied with plan..

3 years ago

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Gary Irving, TX

They use fly by night companies. You have to make the check out to the person that shows up not the company.

3 years ago

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Lonnie Chapman Bonham, TX

Had a scheduled phone call with them, received 2 reminders from them about the call, they never called!

3 years ago

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Sandra mariottini Elmhurst, IL

They are terrible. They suck. Half of my house hold items are not fixed. I have to wait 30 days for a check. I will never recommend them again

3 years ago

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George Palmer Waverly, TN

Declined paying for a/c recharge on very flimsy excuse, not reason.Plumber was to come back on shower leak. Haven't heard from him since.

3 years ago

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Poole Tallahassee, FL

I'm having all kinds of problems with them on an air conditioner repair. They were easy to contact but it's not easy to get them to do anything.

3 years ago

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Gonzalez Brooklyn, NY

Most of the time they cover things, but sometimes they don't.

3 years ago

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Johnson Wilmington, DE

Just recently I have to used my warranty for replacement of refrigerator.

3 years ago

@endstack