Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Danette Oklahoma City, Oklahoma

They had a good rating and the best deal.

1 month ago

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Eric Budd, Illinois

They have been great with the things I needed repaired.

1 month ago

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Maria Villanova, Pennsylvania

Responsive, professional, easy to navigate

1 month ago

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Govindan Santa Barbara, California

No hassle service. I would recommend it to anyone.

1 month ago

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Joann Conway, Arkansas

Fast service and great provider in Best Heating and Sir.

1 month ago

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Pam Dobson Columbus, Ohio

Love the customer service and the ability to file on lin

1 month ago

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Michael San Antonio, Texas

Excellent company, customer service is awesome

1 month ago

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Donna Oak Glen, California

Rated best HW..so far meets my expectations ..

1 month ago

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Lucy Carloover, Virginia

Fast, efficient. Excellent service. Good communication.

1 month ago

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Barbara Bennett Ruskin, Florida

Quick and easy service takes a lot of the worry away.

1 month ago

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Alexandr Dalton and Nick Leeman St. Louis, Missouri

The service is always fast and reliable.

1 month ago

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Robert Tehachapi, California

Easy claims process, easy sales team, quality contractors

1 month ago

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Vera Johnson Billings, Montana

Set up appointment quickly and with a good company

1 month ago

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Latricia Andrews New Berlin, Wisconsin

Fast and efficient work. Giving sound advice on the operation of the appliance

1 month ago

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Rafael Loxahatchee, Florida

Best service ever no hassle very professional

1 month ago

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Eddie Vey Van Nuys, California

Service was fast and easy. Cheap monthly rate.

1 month ago

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Sivakumar Boothalingam Alpharetta, Georgia

Mostly great service and good team. Thank you.

1 month ago

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Debra House Houston, Texas

Very communicative and helpful! Knowledgeable technicians

1 month ago

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Chris Cole San Antonio, Texas

Easy to use, quick response times. Five+ stars.

1 month ago

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WIlfredo Newark, Delaware

Not bad, quick response Quality of service good Very happy

1 month ago

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Shelley Morgan Bill Morgan Orange Township, Ohio

We needed a air conditioner looked art, and they couldn’t schedule someone until July 16, this was 2 weeks away

1 month ago

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Joe and Maria Oropeza Phoenix, Arizona

Well choice so far has been pretty good us

1 month ago

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Deborah Kopko Miami, Florida

Immediate contact from vender, problem fixed immediately

1 month ago

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Ganesh Ramaswamy Prosper, Texas

Quick responses. Easily reachable on the phone too

1 month ago

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JoAnn Raya Boulder Creek, California

We had excellent timely service for our pool repair.

1 month ago

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Bradley Georgetown, Texas

Good service and for the most part, good technicians

1 month ago

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Naila Qureshi Silver Spring, Maryland

They are very good in everything but expensive

1 month ago

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Sharron Reeves Atlanta, Georgia

Ceiling fan was repaired so I did not need to replace it.

1 month ago

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Gabby Micov Sofia, Sofia City

It’s helping me a lot with all unexpected issues i have.

1 month ago

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Andrew Pfister Budd, Illinois

Great job! Easy to use. Quick response..

1 month ago

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Robert Young Bonita Springs, Florida

Fast service, excellent customer care!!!

1 month ago

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James Roberts The Woodlands, Texas

Knowledgeable people. Very positive approach.

1 month ago

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Carole Lombardo Windsor, Connecticut

Great customer service & great technicians

1 month ago

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Labros Kalianiotis Washington, District of Columbia

Because he’s the best company that I know

1 month ago

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Nona Smoke Annapolis Junction, Maryland

Theservice provider was respectful and knowledgeable. His recommendation to replace the washer was approved by Choice. I am pleased since this is my second homeowner repair company. The first was never so supportive I hope that this positive decision is an indication of future outcome.

3 months ago

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Verified Customer

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Latricia Criss Chicago, Illinois

My brother recommended the company. Team was patient in answering my questions and the price was right. Had one claim and it was a very positive experience. App was easy to use and a technician was sent out within 24 hours. My issue was resolved quickly.

3 months ago

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Christopher Smith Port St. Lucie, Florida

The repair technician has been here 3 times! It’s been almost a month and I still don’t have a working ice maker. He replaced the Icemaker, no ice! He came again and removed a bunch of panels and said it was a malfunctioning switch. He came back a week later, ignores the switch and replaces a part and says “you now had water” which was never a problem! Then he say Oh I forgot the ice maker was the problem. He said he would fix it on 5/6 and never showed up and now said he would come on 5/8! If he doesn’t fix it this time you will need to send me a technician who knows what he is doing!I’ll keep you updated

3 months ago

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Verified Customer

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Mervin Solone Nashville, Tennessee

This has been my first experience using CHW. And it was awesome. The technician was on time, courteous, very professional and really knows his job. He was able to search and find the problem and corrected it in a timely manner. We are very pleased with his work.

3 months ago

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Jeff and Nagelle Smitherman

I've had two issues that Choice has taken care of during my warranty period. The first was a garage door opener which wasn't operating due to a radio signal failure. It took a couple weeks before I could get a technician to my property. He fixed the issue but used used parts to do it. The second issue was a repair on an oven lock which was preventing the oven from operating. Choice contracted with Sears Home Appliance Repair who were very professional and diagnosed the issue quickly. It ends up that the older model stove can't be repaired so we're currently waiting for choice to send us an electronic gift card to Lowes to purchase another stove. Overall, it's been an a decent experience. Hopefully the gift card comes soon because the stove is in a rental property.

6 months ago

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Bruce Desorda (Mr Bruce)

It was easy to start a claim, talking to a claim specialist explaining what my issues were. I was submitted same day. I better response that somebody will take care of the problem. Service state was scheduled. Technician showed up as scheduled exactly what the problem was took care of promptly knew exactly when you’re doing how then 40 minute time very happy with your response and the service.

6 months ago

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Priscillia Johnson

I was nervous at first using this company after having a not so pleasant experience from another company but it turned out to worth it. From the time my claim was submitted to time of work completion by Colin from Zion Roof and Restoration LLC it was a total of 4 hours and I'm very pleased. Thank you so much for the GREAT support provided by your company.

6 months ago

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steve tunnell

Heater went out while freezing outside. Arranged through CHW late that afternoon for a technician to come out and by early the next day he arrived. Blown fuse issue was replaced and within an hour I was up and running. They used SEARS for repairs and they were very professional, knowledgeable, and very easy to coordinate with. May G-D continue to bless Choice Home Warranty and SEARS

7 months ago

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Mary Carol Demby

It was a very easy process to sign up for this home warranty. My rep (Miguel G.) was knowledgeable, friendly, and answered all my questions. He recognized that I had previously had a home warranty (on a different home) and only had a few technical questions for him. He offered me a VIP (senior) status and gave some amazing discounts!! Hopefully I won't ever need to use the warranty, but should a problem arise, I have piece of mind knowing the systems and appliances are covered!

7 months ago

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Ramkumar Vasudevan

I have filed a claim with CHW a couple of times for plumbing, a crawl space leak, and refrigerator issues. Each time they sent a knowledgeable and trustworthy professional. They were honest, shared their findings, and provided an immediate diagnosis without misleading claims. I have recommended it to my friends, and they are already part of CHW. They are also happy with the service.

7 months ago

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Verified Customer

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Corinne

I expected an email confirming my appointment. I waited almost two weeks for a notification, when the gentleman unexpectedly arrived one morning at 9:00 a.m. without notice. Fortunately, we were home. I learned afterward that a message had been sent to my account, saying when he would arrive. Unless a person knows to check there, it's frustrating waiting for some sort of confirmation. An email or text providing the appointment would be appreciated.

1 year ago

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Archie& Kim Girlinghouse

What I like about Choice Home Warranty is dead they try they stay in touch and they try to finish out with a say they're going to do just sad that companies that are doing the work for Choice Home Warranty or not worth hiring because they're deceptive but some of them are worth hiring and do what they say they're going to do but probably a third that's what they say they're going to do. Thank you Kim

1 year ago

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Verified Customer

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Michael

Choice Home Warranty (CHW) sent a very competent technician from "#1 Garage Door" to replace my garage door opener. The job was done well and CHW paid for the new garage door opener and installation. I was very pleased with the service.

1 year ago

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Vocida

The fact that they were quick with getting someone out for the problem. Dislike the fact of the reimbursement amount is way less than what I purchase my product for. And the fact that I have to pay for server to come out and still have to come out of pocket to replace my product. Truth be told I really can take that monthly payment and just put it aside and save the money myself. But I do appreciate something than nothing.

1 year ago

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Suzanne Haley

I thank you for requesting my opinion. There was a quick response to my garbage disposal breakdown. It operated quietly and worked well before. Replacement was approved, which I’m grateful for. When I talked with the salesman who explained Choice, he said a breakdown would result in the same or comparable product. The replacement company used a cheaper and loud model. I can live with this one, but I sincerely hope and expect any future replacement will be equal in value and performance. Again, thank you! Sue Haley

1 year ago

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Larry Gatlin

CHW found good electricians out of Brownsville They worked the whole system very professionally Only took few minutes to identify 2 problems seemingly interconnected I am very pleased Response by CHW was good once you get past AI to the follow up

1 year ago

Choice Home Warranty Reviews