Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Jeanette

I had a great experience with the warranty service. They were responsive and quickly addressed my broken water heater, sending a plumber who diagnosed the issue and arranged for a new unit to be installed. Additionally, when my dryer timer malfunctioned, they sent someone out promptly, and the repair was completed in just a few days. Overall, I'm very satisfied with the service!

2 years ago Edited October 18, 2024

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Jenna Granger, TX

They allowed me to get my own company and they said I would be reimbursed and they only sent me half of the reimbursement amount.

2 years ago

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Jeff Reading, PA

Recently we had some electrical issues and the problem was solved easily.

2 years ago

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Uzma Baltimore, MD

I've had it for over 5 years. They are prompt.

2 years ago

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Steven San Antonio, TX

Repairman was courteous and very professional

2 years ago

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Dan Haley Tucson, AZ

They are response and provide great services

2 years ago

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Theresa Cicci Apple Valley, CA

Fast service when garage door opener broke

2 years ago

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Sharon Jo. Johnson Columbus, OH

They're always ready to help in a timely manner.

2 years ago

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Sherri W Bacon Ocala, FL

So far, they've been good with answering my concerns

2 years ago

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Santos manzanares Houston, TX

Very knowledgeable of the problem, and friendly

2 years ago

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Victor Agius Watertown, MA

Because they are reliable and get the job done

2 years ago

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Lynn J. Bell Lincoln University, PA

My first claim was done right and quickly. Technician was very good.

2 years ago

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Victor Liantonio Elmont, NY

hot water tank went called in wait3 days no help had to call outside piumer refuse to rein burstcancelled my two homes with them

2 years ago

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Debra Lockett Pearland, TX

My refrigerator was not repaired the serviceman appears to not have insurnce . My floors were damaged by is poor diagnosis.

2 years ago

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Michael Grabowski Winter Haven, FL

There are certain things they don't cover and the contract is not very clear on the exceptions

2 years ago

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Edward Knoebel Rockledge, FL

Quick and simple and easy to make requests

2 years ago

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Erica D Holmes Fort Lauderdale, FL

Quick response and without any problems job completed

2 years ago

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KIM CLARK Philadelphia, PA

Service was quick response. Easy to talk to

2 years ago

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Mark Kissel Lady Lake, FL

Easy to start a claim and fast response.

2 years ago

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Michael A Nelson

Thank you for great reaction time for my home repairs

2 years ago Edited January 10, 2024

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Stefan Muri Apex, NC

i had 3 warranty cases and all fixed well!

2 years ago

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CLAUDIA LITTLE Baton Rouge, LA

Each time I have needed a service, they have provided.

2 years ago

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Ron Hewitt Henniker, NH

Good service and prompt arrival and done in timely fashion

2 years ago

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Ceravino York, SC

They are prompt and work with professionals

2 years ago

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Carroll Davis Henderson, KY

Quick and easy transaction. Item replaced. No problems.

2 years ago

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Earl Goodyear, AZ

The service man was very thorough & professional

2 years ago

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Erma Villazon Pompano Beach, FL

Very efficient and easy to get a better services

2 years ago

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Michael Hightstown, NJ

Service depends on technician some are good some not as good

2 years ago

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BLAKE IVEY Las Vegas, NV

Tech was great to work with and fixed my system in a timely manner

2 years ago

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lisa kelley Humble, TX

Have to beg to get repairs covered. The service people have to call multiple times. If there is more than one thing to repair forget

2 years ago

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Samuel Novotny Henderson, NV

They would not pay my first claim filed with them and did not bother to answer my questions

2 years ago

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Anonymous

I had a good experience with Choice. Although there was a plumbing issue that required a follow-up visit, the technician was helpful and resolved my washing machine problem efficiently. I've used their service multiple times over the years, and it has consistently been better than my experiences with other warranty companies.

3 years ago Edited April 30, 2025

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rhonda denton Indianapolis, IN

It's always done a good job. They've always been there for me.

3 years ago

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T Columbus, OH

I had a technician come out and he replaced my furnace and did a great job.

3 years ago

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Bernard Stafford, VA

We used it in November and it was a very simple process.

3 years ago

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Calvin Lange Midland, TX

Choice, & the service provider took care of the problem.

3 years ago

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Gib Poiry Castle Rock, CO

Very responsive & arranged for excellent service.

3 years ago

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John Van Drew North Olmsted, OH

Fast service and easy to get service contact

3 years ago Edited January 10, 2024

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John Lemire

They provided great service and communicated the current status of my work order.

3 years ago Edited January 10, 2024

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Greg Galaski Leesburg, FL

Immediate response and turn around time.

3 years ago

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Lynda W Freyler Las Vegas, NV

Efficient resolution to garbage disposal problem!

3 years ago

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PATRICK LACOMMARE Sandpoint, ID

Responsive, professional and good communication.

3 years ago

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Yvonne Steelman/Bell Jacksonville, NC

Customer service professional prompt and understanding

3 years ago

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Dozier Dillon, SC

Had to use them they were fast couldn't be any better

3 years ago

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Stephanie Galloway Imperial, MO

Ease of submitting a claim and getting the work completed.

3 years ago

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Richard H Martelo Berlin, MD

I received a reply and repair with in 48 hrs

3 years ago

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Susan Neff Houston, TX

Excellent service from excellent & professional technicians

3 years ago

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Jose Hernandez El Paso, TX

My claims have had no issues or delays caused by CHW.

3 years ago

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Dorothy Seidel Sauk Centre, MN

Good at replying to me about any questions I may have.

3 years ago

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Jianmin Fu San Antonio, TX

Quick response and excellent and professional service

3 years ago

Choice Home Warranty Reviews