Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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Kathy Orlando Palm Coast, FL

Great service Polite Great price Several appliances repaired

4 years ago

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Harper Hargrove Humble, TX

The service plans are great but some of the repair companies have slow or delayed service times.

4 years ago

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Joseph J. Malafarina

After basic information was corrected, the claim process went very smoothly. Everyone was very courteous.

4 years ago Edited January 10, 2024

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Krista McArtan Linden, NC

They promise "coverage" but the only offer a fraction of the cost to replace when a covered item needs to be replaced.

4 years ago

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Verified Customer

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Justin Kasdorf Milwaukee, WI

I called them for a garage door issue and not only did I have to pay Choice home Warranty their copay I had to pay 100% of the garage door repair myself.

4 years ago

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Verified Customer

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Harold S Zimmerman Miami, FL

My (full house) air-contioner has been broken since August 4th. It is still broken and Choice is saying that pieces to repair it are ordered since about August 9th.

4 years ago

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Anonymous Las Vegas, NV

Very quick work. I called it in and someone else called me within a couple days.

4 years ago

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Janine Dumfries, VA

Knowledgeable and timely. They were responsive and fixed the problem.

4 years ago

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Henry Radcliff, KY

Very reliable. I used once for a light fixture and they fixed it.

4 years ago

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Anonymous Henderson, NV

They've just been very responsive I haven't had any problem with them at all.

4 years ago

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Russ Savannah, GA

I have used choice for my stove and refrigerator. They were prompt when I sent in a request.

4 years ago

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Zainab And Rizwan Hightstown, NJ

They're always responding quickly. It seems like a good service.

4 years ago

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Rafael Lakeland, FL

Dealing with choice home warranty has been good they have responded accordingly.

4 years ago

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Robert Bradshaw Herculaneum, MO

This was taken care of in a timely manner compared to my last claim!

4 years ago

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Donna Voigt Destin, FL

Tech very friendly, fixed problem, and called to check on repair after he left

4 years ago

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Verified Customer

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Ahmad Abu-Roub Georgetown, TX

Fast response and service . The plumber arrived in time and he knew what to do!

4 years ago

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Donna Keeley Porterville, CA

My dryer went out and I called and it was taken care of promptly

4 years ago

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Jessica Gonzalez Ocoee, FL

They are responsive and quick and trustworthy great service

4 years ago

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les Leauber Harrisburg, PA

they have assisted me numerous times in a timley and professional manner.

4 years ago

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Robert Mckee Flatwoods, KY

They helped me with the issues I was having quickly and professionally

4 years ago

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Kathy Woodson La Quinta, CA

So far they have been very expedient and have quality repair personnel

4 years ago

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Ernesto tagle Phoenix, AZ

They get the job done. Im never dissatisfied. They are client advocate.

4 years ago

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Randi Helmkamp Granite City, IL

Great easy quick fantastic excellent customer service good value

4 years ago

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Tonia Denzy Midland, TX

Great customer service, very professional, timely service ,reliable, etc

4 years ago

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E D Las Vegas, NV

cw responds well to all our concerns and attended to our repair needs.

4 years ago

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Gretchen Palm Coast, FL

The response time was great and the technician was excellent.

4 years ago

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Keith Daly Bradenton, FL

Always response on time within 24 hours but most of the time immediately

4 years ago

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Jim Uselton Carrollton, TX

Replaced inside ac unit and it cost me 410 and technician said it would have been 3000

4 years ago

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R Townsend Naples, FL

Poor customer service evidenced again by zero response to my previous feedback following my 1st service call with you.

4 years ago

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Samuel Holder Madison, MS

You did not complete repair of central heating heat exchanger. You would not return my phone calls.

4 years ago

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Melody Ann Greene Jacksonville, FL

1st contact is totally automated,it took a week before i could get someone out for my air conditioner in july in fla!

4 years ago

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Frank Valrico, FL

Although a good company the overall product or service fall at times short of expectations or complete satisfaction.

4 years ago

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Todd roatsey Elkview, WV

I still have a plmbing claim. Pending Choice will not call my plumber and give him the ok to repair a leak that is allowing water to continue to damage my property

4 years ago

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Montraize Thomison Fayetteville, TN

I have been without air since Tuesday @5:52 pm and here it is Thursday and they still haven't sent anybody out I had to call my own contractor out to try to fix my problem.

4 years ago

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Karl Harrison Drexel Hill, PA

I needed something fixed and they responded quickly ed quickly and professfess

4 years ago

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Catherine M Coquilla Lawrenceville, GA

the operator is trying to get contractor finish their job to satisfy the claim.

4 years ago

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Lee KIDD Chicago, IL

They found the problem and fixed itwgat else do you want me to say?.

4 years ago

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Rena Jamesburg, NJ

They find a contractor on time and have experience in doing the job well done

4 years ago

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Janet Cirigliano Willis, TX

Initial interactions went very smoothly, but customer service after the issue left much to be desired.

4 years ago

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Jeff Herboldsheimer

Because they have too many loopholes to keep them from paying out. My furnace went out. I have no money to fix it. Triple digit temperatures. Senior citizen!!

4 years ago

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Rebekah Schear Flint, TX

Worst company in the world. I called them to cancel at the end of my contract and then they took $75 out of my bank account. It's not like they are thieves.

4 years ago

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Verified Customer

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Catherine Kavuma Silver Spring, MD

The work was quick and the technician polite and experienced.

4 years ago

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wayne meche Walker, LA

The problem I had with my AC unit was solved a very same day

4 years ago

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Gloria Simmons Carlsbad, CA

They are able to find service providers in maui when others could not

4 years ago

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Dioneta Taylor Clinton, MD

Great response time, great service , great product for the money

4 years ago

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Bhaskar Tampa, FL

Immediate response for the claim. Quality service companies

4 years ago

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Jackie gallagher Statesville, NC

fast , courteous service. the plumber they sent was top notch

4 years ago

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Lois E Olsen Sherwood, AR

I received Prompt service and the technician was very polite and knowledgeable.

4 years ago

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Jim Thomas Oakland, TN

Quick response to initial call and follow up for the repair. Working fine now.

4 years ago

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Randy Leach Columbia, MO

very responsive and allows homeowners to find own technician when necessary

4 years ago

Choice Home Warranty Reviews