Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Gordon

Bad experience with choice seems like an insurance company who does not want to care of a claim or there customers

10 months ago

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Ming Mertz

We have several policies. Some work well others not so much.

10 months ago

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Shannell

Customer service is wonderful and they will get to your needs quickly

10 months ago

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Robert

Took over a week to get a new water heater

10 months ago

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William

No follow up or follow through with my issue, never got my broken oven fixed. Would not recommend CHW

10 months ago Edited November 10, 2025

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Clowzell

They don’t live up to the agreements. Offered me $182 and the cheapest appliance I found was $748.

10 months ago

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Robert

Prompt response, good follow up and saved me money.

11 months ago

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Russell

The response was good but it ended up costing me almost 500 dollars

11 months ago

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Daniel

Your estimated cost doesn't line up with the actual cost

11 months ago

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Paul/Tena Savage

When dishwasher went out it took too long to get fixed.

11 months ago

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Ebony

I like having a peice of mind with a great price.

11 months ago

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Winona

The service was great and also your t Tech that came

11 months ago

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Debra

We have had several bad experiences with Choice and the contractors they get.

11 months ago

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Rich

Very prompt service. One issue took two visits

11 months ago

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Jim

Three claims and got poor service 😢 on all claims. Not happy at all. Sorry.

11 months ago

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Mary

The claim we had ended up not being covered

11 months ago

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Bob

After fighting to get my dishwasher repaired for 2 and a half months I finally purchased a new dishwasher.

11 months ago Edited February 28, 2025

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Joseph

The company seems like it is easier to deal with this year

11 months ago

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David

I thought the extra costs were plenty high

11 months ago

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John

Every thing went well and was fixed quickly

4 weeks ago

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John

CHW worked very well with setting up repairs

4 weeks ago

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Janice

I have a CHW for five years. Replaced oven

4 weeks ago

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Donald

The technicians were professional and knowledgeable

4 weeks ago

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Deana

Because of price and great customer service

4 weeks ago

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Shaunda

The issue was handled promptly without any hassle.

4 weeks ago

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Jack

To help absorb large unexpected costs on broken appliances

4 weeks ago

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Hubbard

Prompt. Friendly. Got the job done right. Thank you

4 weeks ago

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Linda

Convenient. Problem quickly fixed professionally

4 weeks ago

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Janice

Awesome company they take the worry out of ownership

4 weeks ago

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Barbara

Good to work with, and respond quickly.

4 weeks ago

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Terry

My order was expedited immediately as promised

2 months ago

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Phillip

Same person was here last time for same problem. Will not accept this person in the future.

2 months ago

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Murali Reddy

I'd rate them best on one of my issues that i had, and resolved in a timely manner.

5 months ago

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Gerhard

Filing my report was simple, and repairs were scheduled quickly.

6 months ago

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Maggie Marquetti

Not worth the money. Service is slow and not much is covered. You are better off putting money aside for a rainy day if you can.

6 months ago

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Peter Klocek

The claim was filed very quickly and the repairs were done in 24 hours.

6 months ago

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TD Posner

Very prompt claim assignments for good technicians to service issues.

7 months ago Edited October 27, 2025

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Therrel Henderson

Wonderful Experience with this Company! I highly recommend them!

7 months ago

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Omayra Salgado

They are so responsible. They came quick every time that I have a claim.

8 months ago

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Carolyn

Great service . Best company will recommend to family and friends.

8 months ago

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Yutueng

CHW provides a great service and fast responsive on my claim

8 months ago

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Sabryna

I still haven’t received my welcome package from CHOICE yet

1 year ago

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Rose

I am happy with the service I have received on all claims.

1 year ago

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Bob

Good value. Service has been dependable. Only wish they could get here sooner

1 year ago

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Scott

Overall solid. Have to be persistent but eventually worth the effort.

1 year ago

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Ira

I like the fact they are a phone call away.

1 year ago

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Joe Jedlicka

Came on time and worked hard on our dishwasher

1 year ago

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Regina

My HVAC went out & True Comfort came out & replaced my unit.

1 year ago

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John

The electrician was professional and fast.

1 year ago

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Julie

They took two months to find a repair person. Out of three claims, only one was resolved with no issues. Horrible service.

1 year ago

Choice Home Warranty Reviews