Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Lawrence

It was -12 outside, and the heater was out, and it took them 5 days to get somebody out here.

1 year ago

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Susan

The quick response and the professional work of the tech

1 year ago

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John Morganton, NC

Look for a company who doesn’t mind backing you up. Gave $300 for my stove to find a new one. Stoves are over $800 these days

1 year ago

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Hildi Orozco Smithfield, NC

Great response and value. Offers peace of mind

1 year ago

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Carmine

Prompt and quick to respond to concerns about contractor.

1 year ago

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lydia narro Albuquerque, NM

great service and technicians. get it right the first time

1 year ago Edited February 21, 2024

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Mike Cookeville, TN

Quick response to problem and took care of it

1 year ago

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Carlton Smith Melvindale, MI

I liked the quickness of the entire process

1 year ago Edited March 5, 2024

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Ron Fenstermacher Sunset Beach, NC

The last request was 5 star but 1 year ago the service I requested was denied for a poor decision.

1 year ago

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david gaunt Rogers, AR

Fast reasonable service, overall a great experience

1 year ago

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Rose Lewes, DE

They are quick, efficient and very knowledgeable.

1 year ago

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Barbara Austin, TX

1 year ago

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Alta DavisWarner

I have had a good experience with Choice.

1 year ago Edited November 8, 2025

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ROBERT SWINDLE

They don’t take care of the customer. More interested in not paying or helping out. You have to fight with them over everything

1 year ago Edited December 17, 2024

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Malcolm

You can always reach people and they take my information very quickly.

1 year ago

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Kathy Powers Lakeland, FL

It's terrible. They showed up 3 times and then fixed the problem. The next company booked an appointment for today and then called to cancel.

1 year ago

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Angela

Choice responds quickly to service requests

1 year ago

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victor french

1 year ago

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Hope Pensacola, FL

The repair people have always done a very professional job.

1 year ago

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Hongmin Ahn Katy, TX

Fast response and reliable technical severvices!

1 year ago

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Janette Fort Lauderdale, FL

Outstanding service! Always a call away

1 year ago

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Otho Columbus, OH

Excellent service with a quick response.

1 year ago

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Mark Anderson

Great customer service. Easy to do business with

1 year ago

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Saul

They are very fast and prompt with service calls

1 year ago

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Aima V Las Vegas, NV

They solve my problem fast I was very satisfied

1 year ago

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Ron

They are very quick to email you back or to tell you 'this is what we need' and everything like that, I like that. We hadn't had it that long, but we moved into a new house, and we got a 2-year warranty. As soon as we moved in, our heat was not functioning properly in two of the back bedrooms. And so we called them and they sent somebody out, even though it was several days near Christmas. He came out and said, 'Oh well, I can only look at one appliance.' We have four of them, and even though the guy was really nice, he only did one furnace. So, that was my experience with them so far.

1 year ago Edited January 17, 2024

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Lynn Cherry Hill, NJ

Good service. Too many emails and phone calls from sales.

1 year ago

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Diana

THE SERVICE PEOPLE WERE BOTH EXPERIENCED & PROFESSIONAL

1 year ago

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Marilyn

They were very responsive with the appointment right away.

1 year ago

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Fram Polad

I liked the service provided by Max Appl

1 year ago

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Katheryn Orlando, FL

I have not received my reimbursement check and it’s been almost a month. I call and get a different story every time…..

1 year ago

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Karmen Tucson, AZ

Quick response and professional services

1 year ago

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Elizabeth E LaRue Jacksonville, NC

Speed of service. Recommend Choice to anyone

1 year ago

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Bob The Villages, FL

Covers items on the plan, Some covered items require additional out of pocket costs.

1 year ago

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Ivan Wolf

So far easy to get response and service when needed.

1 year ago

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alex Salaiz San Antonio, TX

The technician did an awesome job and was quick about it.

1 year ago

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John Digiacomo Seattle, WA

Repair time was quick and done on 1st visit

1 year ago

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Jim O'Donnell San Francisco, CA

You refused to repair my heater even after I gave clear evidence that its failure was due to reasonable wear and tear and age.

1 year ago

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Luis Rey San Antonio, TX

Great service and fast response from the plumber

1 year ago Edited January 8, 2024

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CHRIS CHRZANOWSKI Elmwood Park, IL

Prompt response. Provided a quality replacement heater.

1 year ago

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Bill Haughton West Point, MS

Quick response to both me and the contractor. Great service

1 year ago

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Budd Egleston Chandler, AZ

Very dependable service and reliable results

1 year ago Edited January 4, 2024

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George Suffredini

Very responsive and quality repair companies.

1 year ago

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Cheryl Cleveland, TN

They will tell you one thing and it will be wrong; I’ve tried to cancel for several months and they hang up on me.

1 year ago

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Jennifer Weisz Tarpon Springs, FL

Took care of my plumbing issues promptly.

1 year ago

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Michael Salt Lake City, UT

The ease of calling and getting the help needed qickley

1 year ago

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Tammy

Everything was wonderful and everybody was friendly, but the only complaint I have is that when you call customer service, all you get is an automated system. I never got to talk to a live person.

1 year ago Edited January 3, 2024

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Josephine Musto Myrtle Beach, SC

ease of getting a technician and reasonable service fee

1 year ago

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James Owensboro, KY

All of my claims were satisfactorily completed

1 year ago

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Emilie Isme Davenport, FL

The immediate response, but I don’t like the copayment

1 year ago Edited January 17, 2024

Choice Home Warranty Reviews