Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

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Oscar

Refrigerator out May 27. Repaired June 18. Too long. Service assigned to Sears. Terrible customer service. No help from CHW customer service.

1 year ago

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Joyce

Yes , Service person was excellent. Would

1 year ago

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Sharlene

Awesome customer service! Prompt scheduling.

1 year ago

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CJ

Really great service and promptness! 100

1 year ago

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S S

Reliable. Never lets us down. Always recommend!

1 year ago

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Frankie

Did not like the fact that rate was increased without notice!

1 year ago

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SuperMaycock

I love the quick response time making a claim.

1 year ago

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Gl Gallo

Great peace of mind. Approvals were immediate.

1 year ago

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Beckie

Prompt service, good tech, fixed the problem.

1 year ago

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Darrell Campbell

I liked the quick claim assignment and response.

1 year ago

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Doris

Fast service. No worrying about big repairs

1 year ago

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Kenneth

Extremely poor communication, especially with plumbing service provider. Initial experience was good. Followup was horrible.

1 year ago

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Peter

Horrible service. Took forever to get a repairman (three days) then couldn’t fix it and another three days before they came back.

1 year ago

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Paul Lambert

Very good service and it’s was fast response

1 year ago

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Donna

Ease of contacting customer service for any reason.

1 year ago

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Leatrice

Extremely satisfied with the overall service.

1 year ago

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Linda

The company that came to fix my problem did and this what I based my rating on.

1 year ago

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Michele

Fast service. Very happy with Choice Home Warranty!

1 year ago

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Judy

Repair was completed quickly. Great repair company!

1 year ago

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Apolonio Fonseca

Quick response and solution to my problem

1 year ago

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Denise

Fast & friendly. Saved about$300 on fixing my dryer

1 year ago

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Keith

Great job, Jason was very thorough and did a good job.

1 year ago

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Kapil

Easy to file claim and setup appointments

1 year ago Edited December 9, 2025

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John

Would not answer phones. Closed on weekends. Denied every claim . Would not recommend them to anyone for any reason. 🤬😡

1 year ago

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jack dailey

Poor customer service . Technician was scheduled but didn’t show up . Called customer service and they were of little help

1 year ago

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Clayton James

The quality of vendors has been exceptional

1 year ago

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Victor Shehata

Thanks for checking on and your response and service

1 year ago

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Donna Mascolo

Great service on garage door… efficient and professional

1 year ago

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Frank oshea

Great service did it right the first time

1 year ago

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Jeannie Coakley

Great service. Fit our needs. Gained acknowledge

1 year ago

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Kitty

They have been pretty good but short on updates or communication.

1 year ago

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Crescent Ventures

Hassle-free, convenient and high quality workmanship

1 year ago

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Sonja Smith

1 year ago

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Alex

Very quick and professional service, we're very pleased

1 year ago

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Linda

Responsive to my calls but slow to provide qualified technicians.

1 year ago

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Darrius

Good service but please don't send Sears to me no more..

1 year ago

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Orlando Cortez

Thank you for your quick response on my first claim

1 year ago

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Connie Andrews

Have listened to my concerns, and resolved issues quickly.

1 year ago

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Frank

I called paid 100. For no work done on my electrical problems. I should of stood with home smart worst mistake ever made. Service sucks

1 year ago

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Junior J

Good price. Easy claim filing process! Worth it

1 year ago

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Rod

You only payed me wholesale for what I had to replace at retail. That was not what should have been for a true replacement.

1 year ago

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Susan

I cannot get anyone in the service department to return my calls. I have sent numerous unanswered emails.

1 year ago

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Josephine Elliott

Great quality work provided by the companies that are used

1 year ago

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Brigitte Jorgeson

The reimbursement amount given to replace microwave is ridiculous!

1 year ago

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Clifton Stamps

This is one of the best warranty I have had

1 year ago

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Caleb Israel

I love the services!!! Your team is amazing!!!

1 year ago

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Willie “Buck” Metoyer

Great technical support. Tech was on time and called ahead

1 year ago

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Firoza

The technician was professional and helpful.

1 year ago

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Nancy

Everything went smoothly which is a huge plus

1 year ago

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Quittis

Plumbers are very good at their job and excellent service

1 year ago

Choice Home Warranty Reviews