Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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DatBoiBest TV

So far so good, had to use it for my reKey. Ease, quick scheduling, no issues

3 years ago

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Phyllis White Denver, CO

Communication was not good request for a supervisor is never returned calls about complaints were not addressed or returned

3 years ago

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Sydney Arroyo Grande, CA

Very happy with the quickness and efficiency of service. Worth every penny.

3 years ago

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Barry

I needed them once, they came out and repaired the problem . Did a great job and I'm pleased

3 years ago

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Stella

I've been with them for a couple of years. Not a great response, but it's fair. Price went up too much at one time.

3 years ago

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Anonymous

They kept me informed. My furnace went out and they sent someone to fix it, so it's fixed.

3 years ago

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Ron

We had a water heater fitting leaking and they came and fixed it.

3 years ago

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Zaleata Walker Crete, IL

I like that fact that there is always someone there in case of emergencies.

3 years ago

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Enicasio Lopez Jr

I like the immediate response from the tech. He kept me in the loop of time of arrival

3 years ago

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Sankar Muthukrishnan Euless, TX

Excellent service Exceeded expectations, very professional techs

3 years ago

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Marieta Gilbert, SC

The technician did a great job and was very timely with his appointment.

3 years ago

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Cornelius Antwine Vicksburg, MS

Speed of getting in contact with me when I initiated the problem.

3 years ago Edited October 18, 2023

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Kevin Brown Aberdeen, MS

Like the flat fee but did not like the quality of workmanship and not being able to choose provider

3 years ago

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Kim Rua El Paso, TX

Had Choice come out for a dryer issue. Timely, courteous and fast.

3 years ago

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John Maumelle, AR

They were very quick to get someone when no one was available.

3 years ago

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sue Plainfield, IL

They repaired my claim and was little out of pocket expense for me

3 years ago

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Jacques

I am still waiting for my dishwasher stipend. It doesn’t cover the cost of the cheapest dishwasher at Home Depot, nor does it cover installation. Totally unsatisfied.

3 years ago

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Carl Philadelphia, PA

on line contact and some times quick service. but sometimes the contractors seem a little shady !

3 years ago

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William Texarkana, TX

Your reply to our repair request was very fast and refreshing.

3 years ago

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Patrick Walker Guston, KY

This rating is for the people whom actually complete the work.

3 years ago

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Richard Jarrell TX

A outstanding job on replacing GFI to get power 🔋 back in the garage.

3 years ago

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Chase Sheda Corpus Christi, TX

I am very happy with Choice Home Warranty... no hassle or anything.

3 years ago

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Jefferson Breen Los Angeles, CA

We have been waiting over three weeks to hear from a technician re: our refrigerator that is not working. Have called but still no response. UNACCEPTABLE!!

3 years ago

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Kristen Gruendler St Louis, MO

They are very responsive. We have had nothing but a great experience

3 years ago

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Mike Glor Kansas City, MO

Monthly premium is a little high but its better than paying full price for all the insured items

3 years ago Edited October 6, 2023

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Indrajitsurekha Cary, NC

One claim was very good and a second claim was very bad and the customer service dept. did not offer any help for the bad claim #213801472.

3 years ago

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Konrad Summers Los Angeles, CA

The time it has taken to resolve my only claim has been extensive, So I am not willing to give full throated review.

3 years ago Edited October 18, 2023

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David

Great response , seems the wrong part was sent to Bennet and sons they couldn’t finish the job

3 years ago

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Laurie Marks Nashville, TN

Great product for the money. Easy to book service request online.

3 years ago

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Iris Castro New Windsor, NY

Your staff are great and the technician provided me excellent services

3 years ago

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Peggy Enright Philadelphia, PA

VERY UNHAPPY. Refusing my need for a new water heater with some lame reason saying it is commercial..ha! It is in my home...which IS Not commercial !!!

3 years ago

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Mae

They connect you to the right people. Security should be an issue.

3 years ago

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Laura Dallas, TX

The technician was very efficient and worked in a timely manner

3 years ago

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Jim Las Vegas, Nevada

The technician "Matt" was early, knew his stuff and was great!

3 years ago Edited June 2, 2026

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David Gellatly Savannah, GA

The tech was great, All went well, Tech was polite and professional

3 years ago

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Eddie Chino Valley, AZ

Fast response by the technician. Found and fix the problem very quickly.

3 years ago

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George Sedona, AZ

All the repairs needed so far have been excellently done and very timely.

3 years ago

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Carl Atlanta, GA

Great customer service. Claims are handled promptly and with ease.

3 years ago

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Deb Peoria, AZ

Quick and easy service. The installer was also very professional and helpful.

3 years ago

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Lucille Greenville, TX

Quality service, efficient . Trustworthy. I would Recommend.

3 years ago

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Daniel Burgett Olathe, KS

Very prompt at fixing the issue. Garage door opener problems

3 years ago

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Tasha Ocala, FL

I appreciate the fact that I don't have to search for service professionals in my area.

3 years ago Edited October 3, 2023

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Pamella Huggins Marble Falls, TX

I am still waiting to have my washing machine changed out as there are no parts available. Hope to hear soon.

3 years ago Edited October 3, 2023

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Rick Bianchi Des Moines, IA

It is never explained that you have to follow there process. The technicians are not assigned promptly at all.

3 years ago

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Melinda R

The reps are not quite helpful and rude. The company doesn’t put customers first. The company also doesn’t replace just band aid the problem

3 years ago Edited October 18, 2023

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Anthony Edwards Buford, GA

Awesome!!!!! They arw very quick and efficient when in need.

3 years ago

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Tray Davis San Antonio, TX

Awesome guy, very knowledgeable of the situation and quick efficient service

3 years ago

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Eugene

Very happy with the contractors that they use for their service.

3 years ago

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Charles

They try to help. Our heater was going out and they sent someone right out to fix it.

3 years ago

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Anonymous

We had a good price. But I had broken hinges on my washer and they did not cover wear and tear.

3 years ago

Choice Home Warranty Reviews