Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

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Verified Customer

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WILLIAM D PATTON

I appreciate the prompt response in processing and handling claims.

1 year ago

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John

Good experience so far. Depends on future approval of claims.

1 year ago

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Michele VanMoppes

I think it depends more on the service company that Choice sends out

1 year ago

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JACALYN GOEHRING

The service man was extremely helpful and very kind.

1 year ago

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Paul

Very good and reliable service. Good success.

1 year ago

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Jessica

Appointments take forever for things that are urgent and the list of “exclusions” are ridiculous.

1 year ago

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Karen Wayland

It takes forever to get a repair done. I’ve been waiting since like March for my leg and my bathrooms to be fixed and they’re still not fixed.

1 year ago

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Frederick Heberle

Still waiting to hear from a plumbing company to set up a time to get our tankless water heater fixed.

1 year ago

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Randall Press

The last call for my A/C repair took 10 days and 4 visits from the repair company you sent. You have to do better

1 year ago

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Frank Bianca

Choice ZHome has been very responsive to my requests.

1 year ago

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Frank Singh

Great services . Courtesy workers. Ver simple

1 year ago

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Linda Williams

The technical was very knowledge and nice

1 year ago

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Lee

They take all cases with urgency and professionalism

1 year ago

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Laura

Prompt expert help and good communications and repairs!

1 year ago

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Walter

Waiting on tech to come out on the claim I filed, two weeks out

1 year ago

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Connie

I think if they can't repair, they need to replace the items without so much complications.

1 year ago

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Tonya

Stilling waiting from Aug, 2024 for a reply. Choice warranty said GE that did not submit paperwork, GE states they did.

1 year ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. Please send your policy/claim number to respond@choicehomewarranty.com as we would like to provide a satisfactory resolution for you. In the subject line, please advise “Best Company Reviewer”.

Sep. 18th, 2024

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Verified Customer

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Edison

Great company. saves a lot of money!!!!!

1 year ago

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Mike

Outstanding service and support. Recmend it to family

1 year ago

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Dana

When I need to use Choice, it is great service.

1 year ago

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William

Fast service and professional craftsmen.

1 year ago

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Abdul

Choice Home Warranty is very good and reliable!

1 year ago

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Elouise

Customer service timeliness, pleasantness

1 year ago Edited April 4, 2025

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Renata

The person that come was very nice very professional

1 year ago

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Heriberto

GREAT COMPANY , FAST RESPONCE, HONEST, RESONABLE

1 year ago

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Diane R Avery

1 year ago

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Dennis

1 year ago

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Xiaoying

Quick and professional service provided.

1 year ago

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Suzanne

The company that came was very good choice did good job this time

1 year ago

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Charlotte

They delivered when I needed them for my garage control

1 year ago

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William

Costumer service hours and lack of speed finding a local contractor to repair broken items is inadequate.

1 year ago

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Rebamike

I liked the experience and knowledge of technicians sent to do the repairs.

1 year ago

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Atif

I like the service of the company. It's worth it!

1 year ago

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Keith

Everything was done on time and had. No problems.

1 year ago

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Lia

Great services, have recommended to other homeowners.

1 year ago

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OLUSINA AKINDURO

Very efficient and professionally executed work

1 year ago

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Louis Riva

Great Service! Friendly technician easy to schedule

1 year ago

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Dinesh

Great company to do business with. We like CHW

1 year ago

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Stephanie Spann

He showed up and did his job quickly. He was very pleasant.

1 year ago

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Kimberly

They had someone here fast fix my problem!

1 year ago

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Yolanda Alexander

Claim completed quickly and on the first day.

1 year ago

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Victor Ramirez

Fast response, they addressed problem fast

1 year ago

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Sharon Molsbee

The professionalism and the customer service an

1 year ago

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Neil

Quick response and excellent circle time

1 year ago

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Felicia R Sam

Speedy time of dispatcher scheduling my appointment

1 year ago

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Roger James

It was very helpful and information was very helpful.

1 year ago

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Thomas Cannon

Customer service was great. They always took my calls

1 year ago

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Chevy Mcleod

1 year ago

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Gary Harris

Very prompt service. Fixed in a very timely manner.

1 year ago

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David

Prompt service very professional and easy to work with

1 year ago

Choice Home Warranty Reviews