Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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Sally

They understood the urgency to get me someone here as fast as possible.

2 years ago

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Margene

I liked that you contacted someone to help fix the issue I was having

2 years ago

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Linda Kinsey

My repair person was competent and fixed my problem in a timely fashion.

2 years ago

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tomeka tstaten327@yahoo.c

Customer service is always great! as well as the turn around time.

2 years ago

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Mike McColgan

Easy to work, a locked cost for years, able to request a vendor

2 years ago

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Philip

Needed plumbing repairs and CHW sent a plumber and did repairs promptly.

2 years ago Edited November 8, 2025

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Ronald

Fast efficient service provider was friendly and knowledgeable

2 years ago

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Emmanuel

I like everything from CHW very very very good and prompt response

2 years ago

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Joshua

Great service! This is almost as valuable as home insurance.

2 years ago

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Martin Kaslausky

Warranty program is great. Cost savings compared to paying for all out of pocket.

2 years ago

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Michael Sparacio

I dislike for all the reasons stated why it is not worth getting. I try so hard to to fill get these claims completed and was consistently disappointed.

2 years ago

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Glenn

No satisfactory follow-up on my central air as we face an excruciating heat wave. Very shameful, uncaring company (and this is just my first experience using them!).

2 years ago

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Tamara

Choice has been great to us. They are the number one company.

2 years ago

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Gerardo

For the most part, great. On 2 occasions, our claims were denied.

2 years ago

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Karl Porterfield

I put in a claim for a plumbing problem, and I can't seem to get someone out to service my issue. All I get is apology emails about having difficulty finding someone.

2 years ago

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Kerwin Madison

All issues were taken care of nicely. Will call again when needed

2 years ago

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Donna

They responded and repaired my dryer quickly.was easy to deal with.

2 years ago

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Rodney Ward

The service was great and very professional. I am bless to have this service.

2 years ago

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Sheryl Agner

Excellent service! Quick, timely, good selection of service providers!

2 years ago

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Priscilla Cherian

For major repairs, I have had to pay out of pocket! It wasn’t just the $80 service fee

2 years ago

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Mary Ann Gowin

The payment started out at $51.25 than it went up to $65.72. Why did the price go up? My husband is a Veteran.

2 years ago

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Arthur King

They always get back to you! They don’t leave you hanging.

2 years ago Edited June 7, 2024

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Marel Romero

I was told we fix it or we’ll replace it, that’s not the case, if can’t be fix they’ll offer you a third or less of the cost to replace the item .

2 years ago

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BDG

Everything went well with the repair of the shower leak. Thank You.

2 years ago

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Gina

Great response time. Was able to get my appliances repaired within a week.

2 years ago

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Thomas

Good company to work with . The plumber that did the job were professional

2 years ago

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Gloria

They got things done very quickly. I didn’t have to find a repair person

2 years ago

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Alfonza

Timely communication and quality service from the technicians

2 years ago

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Peter Paul Garbacki

WAITING FOR MY $70. DOLLARS CHECK.. PAID $109. PLUS $20. CASH GIVEN TO HOME REPAIR PIPE TO COMPLETE JOB. CAN SOME ONE HELE. THANK YOU WAITING TWO WEEKS.

2 years ago

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Jennie

Like The Fact That You Sent Someone To Service My Broken item As Soon As Possible!

2 years ago

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Patricia Mazzaglia

I always liked choice warranty however I had to pay over $400 for dryer duct repair that should have been covered. No one would even return my calls. Very disappointed.

2 years ago

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Patram

SUPER EXCELLENT. Love the service. I have two home with this company.

2 years ago

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GOD'S CHILDREN

Everything went great he came out and he knew what he was doing

2 years ago

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James Masiak

Homero quickly diagnosed and repaired my clothes dryer issues. Thanks so much!

2 years ago

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Bob Gold

Prompt and expert repair service I was pleased with the results.

2 years ago

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John Pennison

Fast, punctual and no problems. Replaced unit as per policy.

2 years ago

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Joann

Good professionals, knowledgeable . Issue resolved with one visit.

2 years ago

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bree hester

Great service for choice warranty and Blue Mountain Plumbing

2 years ago

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Wanda

Because I am still waiting on my voucher to get my refrigerator that I have been without for a month now

2 years ago

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Jacklisa

Good overall price for warranty. Technicians they choose aren’t prompt in fixing the problem.

2 years ago

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Joan Jett

Because the parts of our hvac were still under warranty choice home warranty would not cover the labor cost. Huge disappointment!

2 years ago

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Glennette

2 years ago Edited May 14, 2024

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Debora

I had a problem with my A/C. They sent someone the next day to fix it.

2 years ago

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Donald

on 4-17-2024 i asked to have my washer repaired i am as of: 5-13-2024 still waiting!!!!! worst experience of my life!!! and CANNOT get in touch with a person!!!!

2 years ago

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Gary

It took 5 days to complete the sewer blockage at our house. It was a difficult time for us to say the least.

2 years ago

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Edward Reed

Outstanding prompt service with quality work and qualified contractors.

2 years ago

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I McDonald

I recently had to replace my air conditioner and used my warranty. Choice sent a company called Acer, and they were prompt, professional, and friendly. They explained everything clearly, making the process smooth. Overall, I had a very positive experience with their service!

2 years ago Edited May 8, 2024

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Renee Vaughn

I love the fast response and the professional service I receive.

2 years ago

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Yad S

They came and checked. Filled Freon to see how it would work in short term.

2 years ago

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My house

Service person was friendly and polite. Knew what he was talking about.

2 years ago

Choice Home Warranty Reviews