Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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Wayne Crooks San Antonio, TX'

Respond to an issue very quickly providing a good svc. rep.

7 years ago

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The best Home Warranty Tucson, AZ'

Good company ... but some of their contractors could be better !!!

7 years ago

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Audrey Baton Rouge, LA

They sent a plumber out the next day. I only spent one day from my home.

7 years ago

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Danny, Phx. AZ Phoenix, AZ

Quick response times great customer service

7 years ago

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kristina kenney Phoenix, AZ

fast and friendly service when called to file claim

7 years ago

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Ron S Jacksonville, FL

They actually provide the services they promise.

7 years ago

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Betty Morehead City, NC

Prompt in sending a repairnab to fix my problem.

7 years ago

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Jane Spring, TX

Best plan for the dollar and great companies backing them

7 years ago

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Steve Goodyear, AZ

No issues submitting a claim and receiving good service

7 years ago

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Stephanie Atlanta, GA

Excellent Service and speedy service when called.

7 years ago

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Rj Frisco, TX

So far so good service . Contractor sent to fix dryer was not honest

7 years ago

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NA Fayetteville, NC

Read the entire warranty before buying. There are a lot of requirements before repair or replacement.

7 years ago

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Burnadine Houston, TX

Quick service, great price for the service

7 years ago

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David Durre Roanoke, TX

I had a legit air conditioner claim that I would have won in any American court but you said it "wasn't maintained so it didn't qualify"

7 years ago

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You deliver your job very well Houston, TX

Excellent service and very reliable and trust worthy

7 years ago

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LisaMarie Baltimore, MD

I pay my monthly premium & whenever something is wrong with my ac I pay the service fee, but most of the issues are not covered under the warranty.

7 years ago

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Jonathan Mesquite, TX

It has been a good value, plus their representatives have been good.

7 years ago

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Angie Turner Acworth, GA

They do not follow through on coverage issues and they don't cover the items they claim are covered.

7 years ago

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Joyce Pleiss Las Vegas, NV

I have had excellent response and service on all my claims

7 years ago

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Richard Nelson Danville, IL

I have canceled my account, because they took a very long time to approve any and all the things I needed done.this is not a good company to have.

7 years ago

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Lewis Tony Lakeland, FL

Two service calls that took care of the problems

7 years ago

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Joe Liu Sugar Land, TX

Fast response and expense coverage.

7 years ago

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Martin Curley

Their great for small inconsequential claims but if you get into anything that has the potential to be costly they bail.

7 years ago

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rose massey North Richland Hills, TX'

Everytime I called them about a problem, even though it was written covered in my contract, they had an excuse to not repair or replace.

7 years ago

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Alan Laurie Hot Springs Village, AR

In some instances it would be nice to use a contractor you are familiar with or are currently working with.

8 months ago

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Lester Williams Phenix City, AL

Your company is very rude to the customers. I would not recommend your company to anyone. Please review the call for to today. Please refund my money back. And I will give you a back review on all social media.

9 months ago

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Ramon Gonzales

Technician was very friendly and knowledgeable and explained everything in detail

9 months ago

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K Barge Franklin, OH

Choice Home Warranty made getting a home warrenty easy to do and easy on my wallet.

9 months ago

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Mohammad Ahmed Orange, CT

Choice Home Warranty repaired the much needed air conditioning system in my home.

9 months ago

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Sophie Duke Haughton, LA

I totally don’t understand them rejecting my claim, when others have filed the same claim and got assistance! I’m considering dropping this service and going with another. I got no satisfaction.

9 months ago

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Andrea S. Charleston, SC

timely repair on my central ac unit. technician was on time and very professional.

9 months ago

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Leanne Smith North Richland Hills, TX

My garbage disposal has been broken since January 5th, and I am still trying to get it fixed. They keep closing my tickets, and I keep paying the $75 and still I am washing my dishes by hand...

9 months ago

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Lynette B Park Forest, IL

I don't like the fact that they won't take the time to actually investigate the plumbers that they send to your house. Some are actually lousey..

9 months ago

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Peter Orejimi Lanham, MD

Great!! I am happy with the service of the technicians. I hope that you will keep it up.

9 months ago

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John T Henderson Stamford, CT

Prompt response and scheduling of company to address issue. Professional, courteous.

9 months ago

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Amy Stuhlmacher

It takes 30 days to get a voucher from Lowe's for a new appliance. This is unacceptable. I am now without a washer for another month with 3 children.

9 months ago

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Mark King Kannapolis, NC

I love the value, convenience and service. I am disappointed that it takes 30 days to get my reimbursement.

9 months ago

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Anthony Caccavelli Hampstead, NC

We put in a claim that should have been taken care of , but WAS NOT and we had to pay out of pocket. My husband has contacted Management to talk to them about this.

9 months ago

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Bahadur Dhillon

So far choice home warranty being very good and taking care the business in timely manner.

9 months ago

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Alana Los Angeles, CA

Albert was very nice and explained everything perfectly to me. The process was very easy to set up.

9 months ago

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Cheryl Messerschmitt Las Vegas, NV

I loved the contractor. I did not like that it took so long to finish the repair.

10 months ago

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Spoonyg

The worst customer service and assistance process I have ever experienced. I filed a complaint with the BBB. My problem persists because CHW assigns work to technicians who are unable or unwilling to resolve the problem.

10 months ago

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Judy Broome

I like to call for a repair and a repairman comes in a couple of days and fixes my problem.

10 months ago Edited June 28, 2024

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Lillie M Green Charlotte, NC

Came a day Earlier, very polite and concern. I was very pleased. Thank you Ms. Lillie Green

10 months ago

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patKban Tucker, GA

It’s easy to open a claim. The response is practically instantaneous. The site is user friendly.

10 months ago

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Michelle Adam Rock Hill, SC

I have not received any response from Choice as to what my service provider said I need done. I have nothing to say if the repair I need done has been approved or not? How long do I have to wait?

10 months ago

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Marsha Orlando Lakewood, NJ

I had to file claim on internet I wanted to talk to someone but it worked out fine

10 months ago

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Robin DiCarlo Williamsburg, VA

There is nothing like the ease of mind by having a Home Warranty Company like Choice Home Warranty.

10 months ago

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Betty Cammer Southaven, MS

Good customer service. Prompt appointment schedule. Very knowledgeable and respectful contractor.

10 months ago Edited February 6, 2024

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Helen Las Vegas, NV

choice home warranty is responsible for all my claims and the service is fast and efficient

10 months ago

Choice Home Warranty Reviews