Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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Robert Chapa Orange Grove, TX

was quick the explain coverage. explained different options. explained different payment options.

10 months ago

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Margiee. Fender CA

It was super easy to file a claim. I highly recommend this company to my clients all the time

10 months ago

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Bubba Landis

They were fast and knowledgeable and fixed my washing machine in 1 and half days

10 months ago

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Nathaniel Ousley Jr

It seemed to me like pressure on me to decide that I should get the long term deal. I almost just said to forget the whole thing .

10 months ago

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Linda Gail Mathewson

I like Pepe. When I asked for a sooner visit he was right here & fixed the leake. Thank you.

10 months ago

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blsddva1 Ashburn, VA

Customer Service agent was courteous and professional. The price was affordable.

10 months ago

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JOHN O DENNIS York, NE

PLUMBER has always been on time and is very efficient in correcting the problem.

10 months ago

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Mary Lindley Casa Grande, AZ

Adjustment less than installing and can't even make my own choices on purchase (Home Depot card) I would think adjustment would be based on cost of parts to repair plus installation.²

10 months ago

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Sarah McIntyre Houston, TX

It turned out I didn't need help after all but I had a timely appointment just in case.

10 months ago

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Mustafa Kirikci Northbrook, IL

Though my heater was broken, you repaired it in such a short time, so I really appreciate that.

10 months ago

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DeWayne Rooks Austin, TX

Great service, was fast and communicated with me throughout getting my ac unit fixed.

10 months ago

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christine Lathrop Santa Rosa, CA

Luis was very helpful and knowledgeable. I would definitely use his service again.

11 months ago

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Michael Leal Chicago, IL

Great service no problems. Gentlemen was very nice and professional. Thank you.

11 months ago

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L. A. Ashburn, VA

Thank you for being a trust worthy, proffessional go to, for my home needs in 2023.

11 months ago

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Clyde E Simms Cathedral City, CA

11 months ago

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Ronald Crawford Bowie, MD

On time, knew wat he was doing. Found the issue and let me know how it would be solved.

11 months ago

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Alexander MacKenzie Satellite Beach, FL

Friendly and knowledgeable. Went about his business and quickly repaired the problem.

11 months ago

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Goutam Das

Liked prompt and efficient service. $65 seems high for this service with insurance.

11 months ago

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Jq McMillion Woodbridge, VA

Great customer service. I have placed several claims and always have a good experience.

11 months ago

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William James Richmond, VA

I contacted choice about the malfunction of my countertop microwave. No one shared that it had to be in the wall. Sears technicians came on November 29 to access the damage and told me choice would give me a call.

11 months ago

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Raymond Nip Houston, TX

You only pay the little amount fix, but not pay the big amount, even the labor charge or part of the fix amount. Why I need to buy warranty.

11 months ago

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Andrew Reese TN

He was friendly, professional and efficient. I would not hesitate in hiring this gentleman!

11 months ago

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Jon P Waldorf, MD

He was professional and capable. He quickly diagnosed the problem and told us his next steps.

11 months ago

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Zia Syed Austin, TX

Great Service, Technician came on time and replaced the Broken Garbage Disposal. Recommended

11 months ago

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Cassandra Piercin

Claims are rejected without a detailed reason for the reject. Appeals are a waste of time, as they are fixed on their rejection. They scam you by pocketing premium and never providing service.

11 months ago

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Robert Mckenzie Derby, KS

They sell you a policy then do not stand behind it. Send you contacts that you can't get in touch with then tell you when they do answer the claim is not covered. Then they charge you to cancel a worthless policy.

11 months ago

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Edra Hernandez

not happy with this company. service is never good we have to wait for someone to come and they never do so we call and they say they will find someone else mean time our product is not being fixed.

11 months ago

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Jolene Hovis San Antonio, TX

I was pleased that the repairman came so quickly and recognized what the problem is.

11 months ago Edited February 21, 2024

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Rob Burnstein Las Vegas, NV

Choice does a good job on repairs. But if you have a nicer house they do a very poor job of unit replacements of like or similar units

11 months ago

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Barry Johnson Ball Ground, GA

Try talking to a supervisor....there not there?...they will call you back...still waiting after making request twice a month ago

11 months ago

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Ayodele Oduba Lagos, LA

I like the prompt service and the commitment shown towards resolving customers' issues.

11 months ago

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Michael Battle

I disliked the "Bait and Switch" tactic used in my renewal process. I was told one price for my service fee only to be different after I renewed.

11 months ago

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Phong Le Houston, TX

Very good customer service. Taking care of anything they can be the best for customer.

11 months ago

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Fred Peterson

Got a great deal with a good company to take care of my house. Thank you very much.

11 months ago

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S S

I like the ease of using the Choice warranty. I dislike they do not have vendors and having to find one myself.

11 months ago

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Cathy Hancook West Lafayette, IN

Very quick response on accepting technician's diagnosis for broken garage door. Replaced instantly!

11 months ago

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Mary Kulp

The person on the phone was very helpful. Hard to understand due to his accent. Very courteous

11 months ago Edited November 20, 2023

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Amanda Alvarado Dallas, TX

Michael was awesome. Very attentive and got me the best price overall. Thank you!

11 months ago

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Maliya Fu Upland, CA

It was easy and simple to get the quote. Your price is better compared to your competitor we currently have.

8 months ago

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Erin Scruggs

CHOICE does not care about its customers nor its vendors. STAY AWAY. They are cheap, don't cover anything and don't pay their vendors. Horrible customer service. There are much better Home Warranties out there that work for the customer, not for the money.

11 months ago

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Aaron Anderson

Great service. Repair man was informative and friendly. Easy to set up, just hard to get a scheduled time that worked with my ability to be home.

1 year ago

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Clarence Washington, DC

Work was professionally done. The representative was very cordial and I would not hesitate to request him again.

1 year ago

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Steven North Port, FL

The professionalism of the contractor was first rate. I received a timely response and superior service!

1 year ago

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Frederick Beard Stone Mountain, GA

Had two conversations with agents they were very helpful and answered all my questions. Signed up for a plan today...

1 year ago

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Ralph Giannola

Choice Warranty is very consumer oriented, fast, and responsive. Usually a service tech is sent out within 24-36 hours.

1 year ago

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Mary Norman-Feibelman

My heater issue still hasn't been resolved. I want to speak to a live person who can resolve this. It's colder in my house than it is outside! I need the new part ordered and installed in my heater so it will work ASAP! I don't need a new heater. Please call me and get this resolved.

1 year ago

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Dick Harpest

Paid up front for membership. The one time I call for service you deny the technician's report for repair or replacement. You did not offer anything positive. So, I'm saying you need better communication skills and you should be supplying better customer service. Dick Harpest

1 year ago

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Gagandeep Grover Houston, TX

The process of resolving customer issues is quite poor and lacks accountability. Communication with the customer is slow, the recording and audit trail is lacking, and everything takes a long time to close.

1 year ago

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Monica Smith TX

My rep was so informative and did not want me to say no. He gave me a great offer I could not refuse.

1 year ago

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Ken Procopio Lake Ariel, PA

Arrived when they said they would. Had the parts on the truck, Quickly made the repair. Was courteous.

1 year ago

Choice Home Warranty Reviews