Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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Jacqueline Whitten

Caremark services -Mike was a wonderful person to deal with.

2 years ago

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Ronald

Fast reply on claims - replace ice maker with no problem - great service.

2 years ago

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Tim McMahon

Platinum Sevice was on time, clean and finished the repair quickly b

2 years ago

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Kumar Chandraketu

Customer care response was quick and issue resolved within give time

2 years ago

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Joann Pasko

I have no complaints only good things. Every time I used them all went well.

2 years ago

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Kathy

Have used it several times and grateful for every assistance.

2 years ago

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Frank Zavala

Choice Home Warranty is very easy to use and has very fast service.

2 years ago

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Sally Clark

Fast response and efficient. They get the job done impressed.

2 years ago

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Barbara Cirillo

Very professional. Resolved my issue, knew exactly what to do.

2 years ago

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Robert and Catherine Williams

They are prompt and very knowledgeable!!! People are kind and friendly!

2 years ago

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Monica Robertson

I think you guys are excellent! Customer Service is 1st rate!

2 years ago

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David

CHW provides fast, efficient service in response to requests.

2 years ago

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Dinh

Nice customer service. Quickly process the claims. Resolve problems reasonable.

2 years ago

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Danny

They could not find a contractor in a timely manner.So I was able to get my own and had no problem

2 years ago

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Frederick

Fast repair service at a good price. We have been with Choice for over 5 years

2 years ago Edited December 2, 2025

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Robin

I’ve been very pleased with Choice Home Warranty. Filing a claim is a snap and response is quick.

2 years ago

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Maria

Excellent and reliable. They respond to your call immediately.

2 years ago

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Marcia

THE QUALITY OF THEIR WORK AND FRIENDLY. ALSO THE PRICE I PAY

2 years ago

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Maher

There are many hidden uncovered items by the warranty such as corrosion . This is strange as many hidden pipes with the house can be corroded , it is

2 years ago

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Cheryl

Submitting the claim was easy and response time was excellent.

2 years ago

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V

Great experience for my first service call. Their price is great too!

2 years ago

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Barbara

Service man was terrific would like the same person if I have another claim.

2 years ago

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Bill

The plumber from High Tech Plumbing was great, he fixed the problem right away.

2 years ago Edited November 8, 2025

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Vernon

Quick reacting; experienced service. Technician had correct parts with him.

2 years ago

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John

The company responses within minutes to any request with a contact in my area.

2 years ago

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Dean

Claim denial is a big issue. There is always an excuse. Even the servicemen complained about Choice Warranty denying claims and approvals

2 years ago

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MrDsuperman

Came on time, knew what he was doing. Professional, very pleased

2 years ago

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Tina

Your Choice home warranty isn't worth the time or my money you took from me. I won't recommend this home warranty program to anybody.

2 years ago Edited September 13, 2024

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Wayne

Quick service when repair is needed. Lack of follow up after excellent service performed.

2 years ago

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farhad soltanshahi

quick andprofessional servuce. phil found and fuxed the issue rightcawat

2 years ago

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Gary Kelso

Very knowledgeable service technician courteous and professional

2 years ago

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latisha Berry

Fast, Friendly service , very satisfied with my claim service

2 years ago

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Carmen

I had to arguewith yous to get my water lines fixed... But it took awhile to do it.

2 years ago

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Eugenia

Excellent job of replacing my garbage disposal Good customer service!

2 years ago

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Guillermo

My claim was denied due to no issue on human error. Not satisfied with this decision

2 years ago

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Sandra

Very professional and nice . Done in a timely manner. We'll satisfied

2 years ago

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Thalia Bowen Upper Marlboro, Maryland

love the immediate response time to address my repair needs.

2 years ago Edited May 27, 2026

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Connie Letsky

Quick response in getting a technician to my house to fix problem

2 years ago

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David English

The process was fairly simple and exact good pool company also

2 years ago

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Barb

Every time I’ve had something wrong with an appliance they had some excuse why it couldn’t be covered. Didn’t get help wouldn’t pay for broken app.

2 years ago

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Felicia

The fact that I can call them and they acquire the repairman is the best!

2 years ago

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Anand

Choice’s response to every claim is “not covered”. They even manufactured words not on my agreement to deny coverage. Agents must be incented to deny.

2 years ago

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Douglas

2 years ago

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Alexander

Did not like that it will take about a month to replace a big ítem, like a washer or an air conditioner unit.

2 years ago

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ASA

Works just as advertised. Company was very fast to fix my appliance!

2 years ago

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Michael

I love the quick and immediate response to addressing my issue.

2 years ago

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Sandra Crosby

The company was efficient. The tech was very informative. Explained to me what the problem .

2 years ago

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Vilma Kulhan Sharon Hosein

You never are sure what is or is not covered so it takes away from the peace of mind aspect

2 years ago

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Joanne Heedles

Everything went smoothly. Very pleased with Choice and their contractors.

2 years ago

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Latiff

Very prompt in scheduling the appointment and resolving the issue Thank you

2 years ago

Choice Home Warranty Reviews