Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Cameron Alpharetta, GA

They have excellent customer service and a very good response time.

6 years ago

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Karen

Technician was a Young man and very professional and fixed the problem

6 years ago Edited May 6, 2024

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Lynna Lawrence Dallas, TX

Our first claim was very unsatisfactory and entailed having to call in an outside electrician to diagnose problem.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 5th, 2020

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Michael C Ayers Gloucester, VA

It took a couple weeks to resolve my problem but when it was resolved it was done very well

6 years ago

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Lillian

Attentive. They send valuable people right away in my opinion.

6 years ago

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Patricia

If I call and show them that I need someone, I'm happy with the person they send out.

6 years ago

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Edward

This home warranty is a good price. I'm satisfied with the what they've done.

6 years ago

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Ashvin

Technician got here within a few hours last time and others come within the same day.

6 years ago Edited January 10, 2024

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Maggie Meltzer

Quick response time and knowledge of how to repair the problem

6 years ago

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Marlene Barner Bowie, MD

They are friendly, courteous, efficient, reliable and dependable.

6 years ago

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Darlene Payne Upper Marlboro, MD

They were prompt in fixing my issue and were very friendly and clean

6 years ago

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Karen Bloomington, IN

Asked detailed questions and you will get a response within 24hours

6 years ago

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Paulette Allickson Saint Paul, MN

They've always been quick to respond and very helpful getting my issues fixed.

6 years ago

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Ilona Glaz Aurora, IL

very quick proffesional response - would recommend to everyone

6 years ago

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Harjit Plano, TX

quick for customer service when called listen to the problem I had as ap

6 years ago

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Kiesha Missouri City, TX

My ridge was fixed amid Covid-19 with us both taking precautions

6 years ago

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Leslie

They were prompt to get in touch with me and come out and fix, repair.

6 years ago

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gary Leeman

they always respond promptly and answer any questions i have

6 years ago

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Richard Garner

Their response time, their selection of those that provide the service.

6 years ago

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Matthew DeLuca

Quick response, excellent customer service and excellent repair

6 years ago

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Pat

They have been very prompt in getting the repairperson to you

6 years ago

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SC

Approved all my claims. Processed quickly. Good contractors. Easy process

6 years ago

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Srinivas

Prompt attention to the problem and arranged for technician visit

6 years ago

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Kim Phillips

Fast and courteous service. Contacts you every step of the way.

6 years ago

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Lisa Jackson

Never had an issue about a claim and their great services for the money

6 years ago

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Robert Pfuetze

Some claims have been handled well, others have had long response times and claims they did not pay for.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with some of the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Apr. 21st, 2020

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Rosemary

They were very polite and skillful at their job! Excellent.

6 years ago

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Lucy

Every time I call they help me. They send a person to take care the problem

6 years ago

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Salvatore pianettini

Got a service company to fix our problem within the very next day I call.

6 years ago Edited January 10, 2024

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Jim Conroe, TX

I received great service this time and am pleased with the company

6 years ago Edited January 10, 2024

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Zena

They were efficient. I do not want to write out forty words or more

6 years ago

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Bill

Had a problem, they solved it quickly, good internet communication

6 years ago

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Ileana

Great customer serves fare prices fast service keeps your word

6 years ago

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Laine Valle

Awesome they get back right away- find solutions super quickly

6 years ago

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Mary Georgetown, TX

The young man that came with the company for my dryer was very knowledgeable.

6 years ago

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Garnet Jackson, TN

Twice we've had trouble with the garage doors and they were very quick to send a repair man.

6 years ago

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Aaron

The last time, with my AC, they were able to fix it and service seems fast.

6 years ago

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Neil

Customer service is prompt, courteous, and reliable. They are always on time.

6 years ago

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K Southlake, TX

They are very responsive and quick with service. Most of the time the warranty fails. They don't cover a lot and everything is excluded.

6 years ago

Reply from Choice Home Warranty

Thank you for your feedback

Apr. 17th, 2020

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Bibiana Jacksonville, FL

They're very prompt to send somebody. Everybody is very nice.

6 years ago

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Gloria

When I called they were accurate. They put somebody on the case right away.

6 years ago

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Wendolyin Villa Rica, GA

Quality is average. One of my properties needed repair and there's a part of it that was not covered on the warranty.

6 years ago

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John Powell

The best co. I have ever had.easy to deal with people are very polite.

6 years ago

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Howard Seldes

Have handled any problems quickly with great service people.

6 years ago

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Carrie

They always answer the phone. And helpful and nice to talk to.

6 years ago

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Judy

Quick response to calls and so far happy with repair people.

6 years ago

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Tonya Evans

Reliable, every time I call they come to the rescue and fix my appliances.

6 years ago

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Cora Loveless

Best company for home repairs that I have seen and heard people talk about.

6 years ago

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patricia

Always right on he ball. Repair people they send out are top notch.

6 years ago

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Maria lougheed

Always responds promptly, and service providers do a good job

6 years ago

Choice Home Warranty Reviews