Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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James

We have used the service twice with a good outcome both times.

1 year ago

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Edmund

Serviceman was knowledgeable and the work was completed efficiently.

1 year ago

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Zia

Fast and great customer service. I really appreciate for all service.

1 year ago Edited January 5, 2026

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Leonard

Had an issue with my air-conditioning it took almost a month to get a qualified technician to come and repair it

1 year ago

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Sheila

Money saved is okay, air conditioner repair, I am paying more out of pocket than Choice Home is paying. Bad service and projecyy manger John I spoke to..

1 year ago

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Jameselizabeth

The customer service is very helpful and can usually help with all my needs.

1 year ago

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Madeline

Liked the technician, but the time to have the repair finished took over a week

1 year ago

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Helen

I really do like home choice warranty however I lost my job and asked if they would at least give me the $2000 back and they wouldn’t

1 year ago

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Solomon Powder Springs, GA

Choice Home Warranty takes care of business fast. Great Company.

1 year ago Edited October 29, 2026

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William Ronald Reid

The A/C Company, RN air of Yuma, AZ has been most Excellent.

1 year ago

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EMMANUEL AKINTUNDE

The time and money saved. It makes you worry less about repairs

1 year ago

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Verified Customer

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Nancy Laffey

Service contact person at home very professional and competent

1 year ago

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James And Ganna Mccollum

Value and response time! CHW doesn't waste time getting a technician arranged.

1 year ago

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ANDRE BAGWELL

hsd baf setvice from repairman & his company could nocl tact snyone at choice so not satisfied at all Deciding about cancelling

1 year ago

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ERNEST

The process was very efficient and the contractor was excellent.

1 year ago

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Billy Stone Jr

Very prompt and courteous Explained everything he did and why

1 year ago

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Dianne

When I have had to call for service I get a professional person with in a day!

1 year ago

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Sabrina

Could not get a technician to fix my HVac system for over a week. What is the use of the warranty. I ended up getting a private party to fix my HVac. So very disappointing

1 year ago

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Pam

They came out when they were supposed to and fixed my clothes dryer

1 year ago

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Sriram

Scheduling is easy on the website and calls are usually setup within 48 hours

1 year ago

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Orlando

Great service. No issues. Delivered exactly what was promised

1 year ago

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Debra

They never showed up, a vendor called me and wanted to commit to an extra $100+ and when i disagree they canc appt and no one from choice ever called.

1 year ago

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Edwin

The technician was able to fix the problem. Vitaly has a lot of knowledge.

1 year ago

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Daniel

Quality of providers is spotty - some good some not Sometimes takes several days for a provider to be selected.

1 year ago

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Tina

Very happy with our warranty. The contractors have been very good.

1 year ago

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Dan

It was an easy process to use I would recommend CHW to friends and family

1 year ago

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Michael

Too many recurring offers after I signed up for three years

1 year ago

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Latonia and Chantel Banks

Im still waiting on a part for my refrigerator. The customer service has be wonderful. The part as been difficult to get.

1 year ago

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Ronnie Gilbert

I turned in my claim on 1 July and it’s now the 8th and they still haven’t gotten anyone to repair my washer.

1 year ago

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RHONDA NICHOLS

It was fast and easy to get a repair man here to fix my washer

1 year ago

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Brenda

I was eight without my refrigerator. Yjat was an inconvenience.

1 year ago

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Jeff

Quick response 👌. Professional and very knowledgeable.neat clean.

1 year ago

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Danny

Great response time, great technicians, nothing negative to say at all

1 year ago

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Herbert

Service man was courteous, friendly and very knowledgeable. Problem fixed.

1 year ago

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Jennifer Fernandez

I was extremely satisfied I put a claim in and had the AC guy out the same day!

1 year ago

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Ron Hampsay

Timely repairs curtious repair people and the repairs are done correctly

1 year ago

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Josephine Teel

Repairman was prompt and completed repair quickly. Thank you.

1 year ago

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Olutumi

The sincerity and promptness in sending help out is outstanding

1 year ago

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Liliana Almeida

Choice Home Warranty is reliable and always maintained customers happy

1 year ago Edited December 2, 2025

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James

Technician arrived promptly and his service was professional!

1 year ago

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James Newell

Always available to assist with any problems that may arise.

1 year ago

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Joan

I was very happy with the services that I received in the past few months.

1 year ago

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Joann

I love the quick response and the technicians they use. Great company.

1 year ago

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Monie Pinder

I like the fact that I don't have to spend time searching for the right expert.

1 year ago

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Jennifer

that I had to pay two service fees in a couple of days time .

1 year ago

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Julie

When they agree to cover an item they are great but they do not cover some things that would normally be covered.

1 year ago

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Charlene

Appointment was scheduled right away and technician arrived on time.

1 year ago

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Rakesh

Horrible customer service. Small claims do get approved for repairs; but any big amount claim gets rejected. They will find some clause in contract to not approve them.

1 year ago

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Rita

I’m having a terrible time getting AXIS appliance service to repair my tenants’ washing machine repaired!

1 year ago

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Michael

My refrigerator was fixed in a timely manner. Thank you Choice Home Warranty.

1 year ago

Choice Home Warranty Reviews