Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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Verified Customer

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Jimmy Houston, TX

When I called, they took care of me. I will stay with them.

5 years ago

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Annette

Best value, very efficient, very prompt., they do an excellent job.

5 years ago

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Sheila Jacksonville, FL

Service is kind of slow back and they don't seem to cover things they say they cover.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 1st, 2019

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Verified Customer

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James Belmont, NC

They were very fast to react and very helpful.

5 years ago

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glen wilson Groveland, FL

excellent service provided by them for our service call

5 years ago

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Verified Customer

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Jana M Foor

They are a responsive, full service company

5 years ago

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Venkata K

They always come through and handle process professionally

5 years ago

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Marlon Warner

It took almost week for them to find a tech, and I don't trust the "you pay and we reimburse"to

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 16th, 2019

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Verified Customer

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Patrick Smith

Fast and trustworthy. Within 24 hours, they are on the job.

5 years ago

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Verified Customer

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Zaida Marrero

Promptness and efficiency of providing services

5 years ago

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Verified Customer

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Taylor

They got me a new ac unit when mine was not repairable.

5 years ago

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Verified Customer

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J. Melton

Prompt, responsive and effecient responding to my problem.

5 years ago

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Verified Customer

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John kelley

Cuz everytime I call them they can never find me a person to come out at a reasonable time

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 16th, 2019

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Verified Customer

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Catherine White

Because they are reasonable as far as rates.

5 years ago

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Verified Customer

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homeowner

They deliver prompt service in a timely manner

5 years ago

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Verified Customer

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Roberta

Very dependable and reliable. great work.

5 years ago

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Verified Customer

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Larry

Fast response from contractors, ease of filing for repair

5 years ago

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Allen

Great service, very complete and knowledgeable

5 years ago

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Janet

Because they always show up on time and do a super job

5 years ago

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Verified Customer

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Lance Temple

They take care business that needs to be done.

5 years ago

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Verified Customer

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Marilyn Smith

I am very happy with the services I have received

5 years ago

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Claire Barnes

they refused to cover a hot water heater and my a/c unit. Even claiming they didn't receive a diagnosis on my water heater.

5 years ago

Reply from Choice Home Warranty

Please contact us at 1.888.531.5403 for further assistance.

Aug. 21st, 2019

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Verified Customer

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Joyce

they schedule my appointment for Labor Day Nobody was working that day

5 years ago

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Verified Customer

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Marjorie

Because they couldn't fix what I needed fixed. They are not giving my good response with the money I am paying.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 12th, 2019

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Verified Customer

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Patricia

I was able to get an appointment quickly and satisfied with service.

5 years ago

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Verified Customer

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Gary Pritchard

They were easy to work with in getting a new refrigator

5 years ago

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William

They took care of everything and the process was quick.

5 years ago

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Charles Matthews

Excellent service,professional response, good attitude

5 years ago

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Verified Customer

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Alta

Efficiency in finding the right repair service.

5 years ago

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Verified Customer

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Christian

Cistomer service is very dedicated and Punctual

5 years ago

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Verified Customer

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Eduardo Garcia

Prompt to attend request of service when needed

5 years ago

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Verified Customer

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Charles Aldrin

They take care of your problems right away

5 years ago

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Raymond and Kathy Duranti

quick service,quality repairmen,followup on service

5 years ago

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Verified Customer

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Sammy

Excelelnt claim filing process and follow through

5 years ago

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Verified Customer

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Jennifer Philadelphia, PA

Prompt response to needed repairs and questions

5 years ago

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K. Cook Sugar Land, TX

Consistently helpful n professional customer service.

5 years ago

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Beverly Gibson Grand Prairie, TX

I have used them twice and was satisfied each time.

5 years ago

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charles preton Clovis, NM

They have alway took care of my needs and on time

5 years ago

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Leon Beylus Miami Beach, FL

excellent response and service. excellent servicemen.

5 years ago

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Lola Ranagan Schertz, TX

They replaced my ceiling fan when it couldn't be repaired

5 years ago

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Ron Monticello, FL

Quick response, great professional staff

5 years ago

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Robert Hollywood, FL

Choice Warranty does a great job with Customer Service

5 years ago

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Verified Customer

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Dorothy

They took care of my situation right away when my air conditioning was broken.

5 years ago

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Jadonna Austell, GA

Very responsive, they have a technician sent out and you get it fixed.

5 years ago

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Verified Customer

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anonymous Irving, TX

The service technician they sent both times were excellent.

5 years ago

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Verified Customer

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Rochelle Dover, DE

I thought it was a good warranty but it's horrible. The customer service is very poor. My AC went out and choice refused to fix it.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Sep. 6th, 2019

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Verified Customer

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Linda Mcvey

Very friendly and helpful staff And professional

5 years ago

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James

Covered A/C #2 repair this time but not repair to A/C #1 previously

5 years ago

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Verified Customer

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Lisa Bryant

Could have gotten service a little earlier than almost 3 weeks

5 years ago

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Verified Customer

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Joyce M Cross

Excellent service. Respectful. Great response.

5 years ago

Choice Home Warranty Reviews