Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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Verified Customer

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roy

i call, they answer, send out tech, fix problem.

4 years ago

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Verified Customer

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Barry Petracchi

Very responsive....will complete job usually same day

4 years ago

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Verified Customer

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Morris Steele

Have not scheduled any of the repairs they themselves inspected and confirmed were necessary. Anthony has not responded to my contact attempts.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Jan. 8th, 2020

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Verified Customer

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Jim S.

So easy to deal with and very fast service

4 years ago

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Verified Customer

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MVR

Easy to contact, fair, helpful, available

4 years ago

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Verified Customer

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Edward Ponce

The time I need them, the service was fast and accurate.

4 years ago

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Verified Customer

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Alan

Had excellent service with my condo and home

4 years ago

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Verified Customer

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John Onetz

Good company. Prompt service. Nice customer service

4 years ago

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Verified Customer

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Sheila Battistello

Expediency related to customer repair requested.

4 years ago

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Verified Customer

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C J Hipple

Priced right and great customer service.

4 years ago

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Verified Customer

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Judith Simmons

Good & friendly service. Responds in a good amount of time.

4 years ago

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Verified Customer

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Raj Komuravelli

Timely response on warranty claims is awesome!!!

4 years ago

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Verified Customer

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Robert Benyik

good serice, fast and courteos reaction ,

4 years ago

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Verified Customer

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Arlene Evans

Fast service and excellent customer service

4 years ago

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Verified Customer

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jose ramos

Great customer service and quality of product

4 years ago

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Verified Customer

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Ida Traxler

Lightning fast response! Courteous service!

4 years ago

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Verified Customer

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mary brawley

they do excatly what they say they will do

4 years ago

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Verified Customer

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D. Barron

Prompt and professional service providers

4 years ago

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Verified Customer

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Steve

coverage promptness in response and great people

4 years ago

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Verified Customer

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Debra L.

Prompt response for resolution of my claim.

4 years ago

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Verified Customer

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CJR

The professionals that worked on our issue were amazing!

4 years ago

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Verified Customer

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Ed Las Vegas, NV

I could not use the warranty because it was not the policy that was presented to me. They didn't cover the basic process.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Jan. 3rd, 2020

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Verified Customer

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Barbara Kaufman

Good service from those who know what they are doing

4 years ago

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Verified Customer

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Jim

Very responsive and handled claim easily.

4 years ago

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Verified Customer

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Jeff

great after you can get them on the phone

4 years ago

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Verified Customer

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George

Very knowledgeable and courteous serviceman

4 years ago

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Verified Customer

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Frank Saresky

EXCELLENT service Came out as scheduled. Very professional.

4 years ago

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Verified Customer

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Donna Colley

They answer very quickly and send help quickly-they do not cover everything

4 years ago

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Verified Customer

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Dave

Prompt response with two calls for service

4 years ago

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Verified Customer

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Brenda

good customer service skills very knowlegable

4 years ago

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Verified Customer

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Rhonda Lewis

I have always got my problem fixed in a timely manner.

4 years ago

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Verified Customer

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REBECCA H SANCHEZ

I am a stasified customer..I the technician was very timely

4 years ago

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Verified Customer

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Ralph

Fast efficient service given on filed claims.

4 years ago

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Verified Customer

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Patty M

Always have had great service with fast turnaround time

4 years ago

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Verified Customer

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Nadia

Great service ,fast service, 24/7 answering service

4 years ago

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Verified Customer

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Keith Sentak

The process takes too long and I have to fight to get things fixed or replaced.

4 years ago

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Verified Customer

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Joyce Kyser

Very happy with thry handle warrany issues

4 years ago

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john

not repairable items are not paid replacement cost but are paid buyout price.

4 years ago

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Verified Customer

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Yvette Harris

Correct all problem of bad work from contractor

4 years ago

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Willyne Rouse

Quick response and the technician was friendly and very professional

4 years ago

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Verified Customer

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Valerie

Fast friendly service. They even came out in the sleet

4 years ago

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Verified Customer

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Shelva Scott

efficiency and speed, quality, value, availability

4 years ago

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Verified Customer

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Judy

They work on your problems and send a service man out fast.

4 years ago

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Verified Customer

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Edward

Sometimes it is several days before I get service and the caliber of the technician that they sent was low.

4 years ago

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Verified Customer

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Patricia

Was easy to file a claim and was settled quickly.

4 years ago Edited January 10, 2024

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Verified Customer

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Patience

I rate them for their reliability and quick response

4 years ago

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Verified Customer

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Larrilyn Phoenix, AZ

Always get fast service. Companies you send have been good.

4 years ago Edited January 10, 2024

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Verified Customer

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Marlene Biscaha

Prompt professional service. Sometimes the same day.

4 years ago

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Verified Customer

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Milyan Arvidson

I guess Electricians are hard to come by as CHW was having a hard time finding me one.

4 years ago

Reply from Choice Home Warranty

Milyan,

Thank you for your feedback. Our records show that a technician was appointed to your claim and an appointment was set for you.

Dec. 3rd, 2019

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Verified Customer

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Paul Stephens

quick response to claims and service repairs.

4 years ago

Choice Home Warranty Reviews