Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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VIRGINIA G COZART

They did nothing for me. Sent people who didn't know what they were doing and said it was one thing when it was another.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Mar. 23rd, 2020

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Sylvia Jones

Because when you call them someone call you the next day.

4 years ago

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Victorine Portsmouth, VA

They are affordable and handle things in a timely manner.

4 years ago

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Jamie Thibodaux, LA

The service man was great to deal with and very personable and knowledgeable.

4 years ago

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Rada

They never qualify you right away. I need to speak to a supervisor before the decision is make.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Mar. 17th, 2020

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Verified Customer

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Ngozi

Choice Home warranty responds to the calls quickly.

4 years ago

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Alg

Did the job in a timely fashion Fixed problem

4 years ago

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Thomas k

Great customer service and friendly, knowledgeable

4 years ago

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Jan Sudwischer

They handled my oven issue great. No problem at all!

4 years ago

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Sharon Wachter

Responsive and professional service people on time clean neat

4 years ago

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Kate

Most of my problems aren't covered by the home warranty. After I pay the warranty supplement, I get my

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Mar. 9th, 2020

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Verified Customer

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Susan camp

Repairs went so smooth and they fixed it the first visit

4 years ago

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Deborah R Goodwin

They are honest and trustworthy. The price is awsome.

4 years ago

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Barbra Gradozzi

Responded right away& wasn't on the phone long

4 years ago

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Ruth Knight

Great Company repairman very polite and respectful

4 years ago

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Clark

Fast response, good company selection, fixed problem

4 years ago

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Mike Mazza

First plumber did not fix, second did fix the problem and did not charge me

4 years ago

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Anthony

great response time showed when told they would

4 years ago

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Cindy

They came quick and repaired the problem ever quicker.

4 years ago

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Debora J Roussell

They took care of the problem right away

4 years ago

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Richlin Chapman

Always get the job done. And does a good job.

4 years ago

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Judy

They are quick with getting what you need

4 years ago

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Alice HARRIS

Because when I call them I get results right away

4 years ago

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Tom

They were in and out and they knew exactly what the problem

4 years ago

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Amanda Soto

Fast service and have always been helpful

4 years ago

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Cody Jackson

Choice home warranty has the WORST customer service and always tries to get out of repairing anything you put a service request in for.

4 years ago

Reply from Choice Home Warranty

We regret to hear your frustration. We would like the opportunity to provide you with a satisfactory resolution for you. In efforts to assist, our Consumer Advocate will message you directly to further address your concerns.

Mar. 4th, 2020

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Verified Customer

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Sotello V Long

Prompt, professional and attentive customer service.

4 years ago

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Cynthia Granger

Great company I like them better than AHS

4 years ago

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Lorena

Attends to your needs right away, Best service

4 years ago

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Bobbie White

Lately there has been a tremendous improvement in service.

4 years ago

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Edna

Choice warranty has provided great vendors to do the work.

4 years ago

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Eric Kushins

Fast Service and competitive deductibles

4 years ago

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RB

Generally good response to problems; contractors are generally independent.

4 years ago

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Mark Hashemi

Responsive timely thrusting and reasonable.

4 years ago

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Jackie

Timelness with getting appts. and good repair companies.

4 years ago

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Nilesh Likhite

Easy to raise claim and provides on time service

4 years ago

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Jieun lee

Respond fast a d professional technician come by.

4 years ago

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Brooke

Prompt assistance, no issues, problem fixed

4 years ago

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Jeanette Wilferd

Affordable Reliable and they get the job done!

4 years ago

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Claudia

They always come quickly, are efficient and cordial.

4 years ago

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Barbara

They have solved our problems but there is a waiting period.

4 years ago

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Wilma

Great Service people, on time, resolved my issue

4 years ago

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Angel A Santiago

Great Service at reasonable cost of warranty

4 years ago

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Shelley Stears

Easy to contact, response was super quick

4 years ago

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Sharon A Myers Jordan

excellent service, communication, sales agent

4 years ago

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John Ellenburg

quick to respond/courteous employees/fair value

4 years ago

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Barbara

They have always serviced me in a good period of time

4 years ago

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Barbara

Followed thru as promised,only cost me $75.00.

4 years ago

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Cindy Reynolds

responded quickly and made all the arrangements for repairs

4 years ago

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Dinah Bolotte

Used several times. Quick efficient service

4 years ago

Choice Home Warranty Reviews