Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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Verified Customer

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Marie Luzzatto

As soon as we report the problem we are contacted

4 years ago

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Mildred Edordu

Always follow through with commitment and service

4 years ago

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Dave Robertson

Excellent service. Great communication. Expert technicians

4 years ago

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Barbara DeHart

Extreme quick response. Sent qualified repair service.

4 years ago

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Consuelo Muniz

Prompt response and by sending knowledgeable techs

4 years ago

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Bill

Responsive - Excellent Customer Resolution Dept

4 years ago

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Paul

2 repairs, both done the next day. AHS was palmist a week

4 years ago

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Dolores Dallas, TX

Liked their quick response and their efficiency.

4 years ago Edited February 20, 2024

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Jerry Anderson

Always received great service and friendly repair personnel.

4 years ago

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Mark Atlanta, GA

Good services. Very quick and easy to order and is on time.

4 years ago

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John

The stove quit and they took care of what was necessary.

4 years ago

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Robert Nuno

rapid response, easy people to work with,

4 years ago

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IRIS LAWSON

RETURNED SEVERAL TIMES, MADE FOR SURE JOB WAS COMPLETED

4 years ago

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Jose Ocampo

Outstanding service. They are there when I need them most.

4 years ago

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Clell D. Murray

Worked with me and got my issues repaired

4 years ago

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Sharon

Always get things fixed in a couple days

4 years ago

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Roxanne Foreman

Cause they get the job done in a short matter of time.

4 years ago

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Rebelle

Prompt & professional, quality trustworthy service technician

4 years ago

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Nekki W

Choice has Fast Service and Good contractors.

4 years ago

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Alton

Reliability value for the money dependable and expedient

4 years ago

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Tina

Very professional and knowledgeable and on time.

4 years ago

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GLENDA

Good service and good people to work with

4 years ago

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Ravi

Has worked well multiple times just this year

4 years ago

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Thomas Sutsch

good follow up. Try to take care of the problem at hand in a timely manner

4 years ago

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John khoury

Customer service is good pay out for replacing appiliances is on the low side.

4 years ago

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Ron

Very nice to work with very quick I'm getting things salt"

4 years ago

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Richard Quinn

The repair was fine but it took 48 hours to get a plumber to our house to plug a sewer line."

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Feb. 4th, 2020

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Al

Service exceptions are surprising concerning and disappointing"

4 years ago

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Dianne porteous

Fast response great customer service pleasantly"

4 years ago

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Marty Anderson

Choice is very responsive and they have good follow up.

4 years ago

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Cummings

Because they try to do whatever is in their power to not honor their contract or find the absolute cheapest way out

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We are here to provide peace of mind, save you time, and money by offering a one stop shop. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on

Jan. 27th, 2020

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Stefan

They've sent good qualified technicians very fast.

4 years ago

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Donald E. Lind

always there when we have encountered any problems

4 years ago

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Joyce

I received a timely response to my call

4 years ago

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Kathy

rapid response and help to find a local professional

4 years ago

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robert glasser

prompt service of recent claim with no hassle! Thank you

4 years ago

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Anonymous

Prompt response and quality service along with good pric.

4 years ago

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Wanetta

No issue with service and problem resolved

4 years ago

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Gonnie Goins

Very easy to communicate with and professional staff.

4 years ago

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Martha

Took cate of my claims in a timely manner

4 years ago

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AJK

They did what they said they would do regarding repairs.

4 years ago

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Paul Hiebing

The service has been quality for every call we've made.

4 years ago

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Diana

They answer our calls and made repairs in a timely manner.

4 years ago

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Joshua Philadelphia, PA

I needed to use my warranty on the roof and the claim was denied. The worst company in the world, I will never use it again.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on

Jan. 14th, 2020

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Anonymous Merrick, NY

My refrigerator broke and the guy came out. They did a good job.

4 years ago

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Jimmy North Las Vegas, NV

Service! they have lived up to the contract more than other companys.>

4 years ago

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Damon

On two different occasions, the people came here to fix something and as soon as they good in the door, they left and didn't look at anything.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Jan. 14th, 2020

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Verified Customer

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Anonymous

They're always saying something is denied. It is one excuse after another. They did not fix my problem and they still take the service charge.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Jan. 14th, 2020

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Verified Customer

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Steve Fall

Fast, quality service. Stand behind their promise.

4 years ago

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Robert L. Horsley

A little better than my previous company on customer service and price.

4 years ago

Choice Home Warranty Reviews